Utilization>86%TransferRate<10%Reliability>98%AHT<340Utilization>91%Hold<10secJobCreation<8%JobCreation<10%Reliability>98%KudosCallAHT <300 secReliability>98%JobCreation<5%Hold <15 secACW<5 secAHT<360TransferRate<8%CFR>85TransferRate< 10%KudosCallHold<7 secUtilization>91%CFR>82ACW <10 secUtilization>86%TransferRate<10%Reliability>98%AHT<340Utilization>91%Hold<10secJobCreation<8%JobCreation<10%Reliability>98%KudosCallAHT <300 secReliability>98%JobCreation<5%Hold <15 secACW<5 secAHT<360TransferRate<8%CFR>85TransferRate< 10%KudosCallHold<7 secUtilization>91%CFR>82ACW <10 sec

TEAM GONZALES CSG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilization >86%
  2. Transfer Rate <10%
  3. Reliability >98%
  4. AHT <340
  5. Utilization >91%
  6. Hold <10 sec
  7. Job Creation <8%
  8. Job Creation <10%
  9. Reliability >98%
  10. Kudos Call
  11. AHT <300 sec
  12. Reliability >98%
  13. Job Creation <5%
  14. Hold <15 sec
  15. ACW <5 sec
  16. AHT <360
  17. Transfer Rate <8%
  18. CFR >85
  19. Transfer Rate < 10%
  20. Kudos Call
  21. Hold <7 sec
  22. Utilization >91%
  23. CFR >82
  24. ACW <10 sec