AHT<340CFR>82Hold<10secCFR>85ACW <10 secJobCreation<10%KudosCallUtilization>91%Hold<7 secTransferRate<8%KudosCallReliability>98%Reliability>98%JobCreation<5%TransferRate< 10%AHT <300 secReliability>98%Hold <15 secACW<5 secTransferRate<10%AHT<360Utilization>86%JobCreation<8%Utilization>91%AHT<340CFR>82Hold<10secCFR>85ACW <10 secJobCreation<10%KudosCallUtilization>91%Hold<7 secTransferRate<8%KudosCallReliability>98%Reliability>98%JobCreation<5%TransferRate< 10%AHT <300 secReliability>98%Hold <15 secACW<5 secTransferRate<10%AHT<360Utilization>86%JobCreation<8%Utilization>91%

TEAM GONZALES CSG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT <340
  2. CFR >82
  3. Hold <10 sec
  4. CFR >85
  5. ACW <10 sec
  6. Job Creation <10%
  7. Kudos Call
  8. Utilization >91%
  9. Hold <7 sec
  10. Transfer Rate <8%
  11. Kudos Call
  12. Reliability >98%
  13. Reliability >98%
  14. Job Creation <5%
  15. Transfer Rate < 10%
  16. AHT <300 sec
  17. Reliability >98%
  18. Hold <15 sec
  19. ACW <5 sec
  20. Transfer Rate <10%
  21. AHT <360
  22. Utilization >86%
  23. Job Creation <8%
  24. Utilization >91%