TransferRate< 10%CFR>82CFR>85Hold<7 secReliability>98%Reliability>98%Reliability>98%Utilization>86%JobCreation<5%Utilization>91%KudosCallACW<5 secJobCreation<10%AHT <300 secUtilization>91%KudosCallTransferRate<10%Hold<10secJobCreation<8%Hold <15 secAHT<340ACW <10 secAHT<360TransferRate<8%TransferRate< 10%CFR>82CFR>85Hold<7 secReliability>98%Reliability>98%Reliability>98%Utilization>86%JobCreation<5%Utilization>91%KudosCallACW<5 secJobCreation<10%AHT <300 secUtilization>91%KudosCallTransferRate<10%Hold<10secJobCreation<8%Hold <15 secAHT<340ACW <10 secAHT<360TransferRate<8%

TEAM GONZALES CSG BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Transfer Rate < 10%
  2. CFR >82
  3. CFR >85
  4. Hold <7 sec
  5. Reliability >98%
  6. Reliability >98%
  7. Reliability >98%
  8. Utilization >86%
  9. Job Creation <5%
  10. Utilization >91%
  11. Kudos Call
  12. ACW <5 sec
  13. Job Creation <10%
  14. AHT <300 sec
  15. Utilization >91%
  16. Kudos Call
  17. Transfer Rate <10%
  18. Hold <10 sec
  19. Job Creation <8%
  20. Hold <15 sec
  21. AHT <340
  22. ACW <10 sec
  23. AHT <360
  24. Transfer Rate <8%