TheyhangupUserdoesn'tknowREQ/RITM#Emailme myticket #They"Needit now!"MonitorAssetinstead ofPC AssetUseroutrightliesReboot /ShutdownInstead ofLog OffUser hasto go tomeetingHatesOffice 2016/Downgrade"I've doneit this wayfor years."They saytheir PW /SecurityBreachWhat'sa ticket#?You or theClient wason MuteI have aquickquestionDidn't log-on whenasked.You hearHammerTyping oncallRSATokensAsks toleaveduringOTSYou or theUser isunable tohear e/oAsks to haveadminsentered OTSMy co-workerhasaccessUser forgotpasswordaftervacationYou or theClient isput onholdExcelCalls =STheyhangupUserdoesn'tknowREQ/RITM#Emailme myticket #They"Needit now!"MonitorAssetinstead ofPC AssetUseroutrightliesReboot /ShutdownInstead ofLog OffUser hasto go tomeetingHatesOffice 2016/Downgrade"I've doneit this wayfor years."They saytheir PW /SecurityBreachWhat'sa ticket#?You or theClient wason MuteI have aquickquestionDidn't log-on whenasked.You hearHammerTyping oncallRSATokensAsks toleaveduringOTSYou or theUser isunable tohear e/oAsks to haveadminsentered OTSMy co-workerhasaccessUser forgotpasswordaftervacationYou or theClient isput onholdExcelCalls =S

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They hang up
  2. User doesn't know REQ/RITM#
  3. Email me my ticket #
  4. They "Need it now!"
  5. Monitor Asset instead of PC Asset
  6. User outright lies
  7. Reboot / Shutdown Instead of Log Off
  8. User has to go to meeting
  9. Hates Office 2016 / Downgrade
  10. "I've done it this way for years."
  11. They say their PW / Security Breach
  12. What's a ticket #?
  13. You or the Client was on Mute
  14. I have a quick question
  15. Didn't log-on when asked.
  16. You hear Hammer Typing on call
  17. RSA Tokens
  18. Asks to leave during OTS
  19. You or the User is unable to hear e/o
  20. Asks to have admins entered OTS
  21. My co-worker has access
  22. User forgot password after vacation
  23. You or the Client is put on hold
  24. Excel Calls =S