RSATokensYou or theClient isput onholdDidn't log-on whenasked.Reboot /ShutdownInstead ofLog OffTheyhangupWhat'sa ticket#?User hasto go tomeetingThey"Needit now!"Asks to haveadminsentered OTSUseroutrightliesEmailme myticket #Userdoesn'tknowREQ/RITM#Asks toleaveduringOTSUser forgotpasswordaftervacationThey saytheir PW /SecurityBreachI have aquickquestionYou or theClient wason MuteHatesOffice 2016/DowngradeYou hearHammerTyping oncallYou or theUser isunable tohear e/oMy co-workerhasaccessMonitorAssetinstead ofPC Asset"I've doneit this wayfor years."ExcelCalls =SRSATokensYou or theClient isput onholdDidn't log-on whenasked.Reboot /ShutdownInstead ofLog OffTheyhangupWhat'sa ticket#?User hasto go tomeetingThey"Needit now!"Asks to haveadminsentered OTSUseroutrightliesEmailme myticket #Userdoesn'tknowREQ/RITM#Asks toleaveduringOTSUser forgotpasswordaftervacationThey saytheir PW /SecurityBreachI have aquickquestionYou or theClient wason MuteHatesOffice 2016/DowngradeYou hearHammerTyping oncallYou or theUser isunable tohear e/oMy co-workerhasaccessMonitorAssetinstead ofPC Asset"I've doneit this wayfor years."ExcelCalls =S

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RSA Tokens
  2. You or the Client is put on hold
  3. Didn't log-on when asked.
  4. Reboot / Shutdown Instead of Log Off
  5. They hang up
  6. What's a ticket #?
  7. User has to go to meeting
  8. They "Need it now!"
  9. Asks to have admins entered OTS
  10. User outright lies
  11. Email me my ticket #
  12. User doesn't know REQ/RITM#
  13. Asks to leave during OTS
  14. User forgot password after vacation
  15. They say their PW / Security Breach
  16. I have a quick question
  17. You or the Client was on Mute
  18. Hates Office 2016 / Downgrade
  19. You hear Hammer Typing on call
  20. You or the User is unable to hear e/o
  21. My co-worker has access
  22. Monitor Asset instead of PC Asset
  23. "I've done it this way for years."
  24. Excel Calls =S