You hearHammerTyping oncall"I've doneit this wayfor years."RSATokensI have aquickquestionReboot /ShutdownInstead ofLog OffThey saytheir PW /SecurityBreachUser hasto go tomeetingAsks to haveadminsentered OTSUserdoesn'tknowREQ/RITM#What'sa ticket#?They"Needit now!"User forgotpasswordaftervacationMonitorAssetinstead ofPC AssetYou or theClient isput onholdHatesOffice 2016/DowngradeTheyhangupExcelCalls =SEmailme myticket #My co-workerhasaccessDidn't log-on whenasked.Asks toleaveduringOTSYou or theClient wason MuteYou or theUser isunable tohear e/oUseroutrightliesYou hearHammerTyping oncall"I've doneit this wayfor years."RSATokensI have aquickquestionReboot /ShutdownInstead ofLog OffThey saytheir PW /SecurityBreachUser hasto go tomeetingAsks to haveadminsentered OTSUserdoesn'tknowREQ/RITM#What'sa ticket#?They"Needit now!"User forgotpasswordaftervacationMonitorAssetinstead ofPC AssetYou or theClient isput onholdHatesOffice 2016/DowngradeTheyhangupExcelCalls =SEmailme myticket #My co-workerhasaccessDidn't log-on whenasked.Asks toleaveduringOTSYou or theClient wason MuteYou or theUser isunable tohear e/oUseroutrightlies

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You hear Hammer Typing on call
  2. "I've done it this way for years."
  3. RSA Tokens
  4. I have a quick question
  5. Reboot / Shutdown Instead of Log Off
  6. They say their PW / Security Breach
  7. User has to go to meeting
  8. Asks to have admins entered OTS
  9. User doesn't know REQ/RITM#
  10. What's a ticket #?
  11. They "Need it now!"
  12. User forgot password after vacation
  13. Monitor Asset instead of PC Asset
  14. You or the Client is put on hold
  15. Hates Office 2016 / Downgrade
  16. They hang up
  17. Excel Calls =S
  18. Email me my ticket #
  19. My co-worker has access
  20. Didn't log-on when asked.
  21. Asks to leave during OTS
  22. You or the Client was on Mute
  23. You or the User is unable to hear e/o
  24. User outright lies