Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. User has to go to meeting
2. Reboot / Shutdown Instead of Log Off
3. Excel Calls =S
4. Hates Office 2016 / Downgrade
5. RSA Tokens
6. User doesn't know REQ/RITM#
7. Didn't log-on when asked.
8. Asks to have admins entered OTS
9. They "Need it now!"
10. You hear Hammer Typing on call
11. Monitor Asset instead of PC Asset
12. They say their PW / Security Breach
13. I have a quick question
14. You or the Client was on Mute
15. "I've done it this way for years."
16. Asks to leave during OTS
17. You or the User is unable to hear e/o
18. User outright lies
19. My co-worker has access
20. What's a ticket #?
21. They hang up
22. User forgot password after vacation
23. You or the Client is put on hold
24. Email me my ticket #