You or the Client was on Mute They say their PW / Security Breach Excel Calls =S You hear Hammer Typing on call Hates Office 2016 / Downgrade User doesn't know REQ/RITM# Reboot / Shutdown Instead of Log Off You or the User is unable to hear e/o Email me my ticket # Didn't log- on when asked. Asks to leave during OTS "I've done it this way for years." User has to go to meeting User forgot password after vacation My co- worker has access They hang up Asks to have admins entered OTS What's a ticket #? You or the Client is put on hold I have a quick question They "Need it now!" Monitor Asset instead of PC Asset RSA Tokens User outright lies You or the Client was on Mute They say their PW / Security Breach Excel Calls =S You hear Hammer Typing on call Hates Office 2016 / Downgrade User doesn't know REQ/RITM# Reboot / Shutdown Instead of Log Off You or the User is unable to hear e/o Email me my ticket # Didn't log- on when asked. Asks to leave during OTS "I've done it this way for years." User has to go to meeting User forgot password after vacation My co- worker has access They hang up Asks to have admins entered OTS What's a ticket #? You or the Client is put on hold I have a quick question They "Need it now!" Monitor Asset instead of PC Asset RSA Tokens User outright lies
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You or the Client was on Mute
They say their PW / Security Breach
Excel Calls
=S
You hear Hammer Typing on call
Hates Office 2016 /
Downgrade
User doesn't know REQ/RITM#
Reboot / Shutdown
Instead of Log Off
You or the User is unable to
hear e/o
Email me my ticket #
Didn't log-on when asked.
Asks to leave during OTS
"I've done it this way for years."
User has to go to meeting
User forgot password after vacation
My co-worker has access
They hang up
Asks to have admins entered OTS
What's a ticket #?
You or the Client is put on hold
I have a quick question
They "Need it now!"
Monitor Asset instead of PC Asset
RSA Tokens
User outright lies