You hearHammerTyping oncallYou or theClient isput onholdYou or theClient wason MuteThey saytheir PW /SecurityBreachDidn't log-on whenasked.They"Needit now!"HatesOffice 2016/DowngradeMonitorAssetinstead ofPC AssetWhat'sa ticket#?User hasto go tomeetingI have aquickquestionMy co-workerhasaccess"I've doneit this wayfor years."Userdoesn'tknowREQ/RITM#ExcelCalls =SAsks to haveadminsentered OTSUseroutrightliesRSATokensYou or theUser isunable tohear e/oEmailme myticket #TheyhangupAsks toleaveduringOTSReboot /ShutdownInstead ofLog OffUser forgotpasswordaftervacationYou hearHammerTyping oncallYou or theClient isput onholdYou or theClient wason MuteThey saytheir PW /SecurityBreachDidn't log-on whenasked.They"Needit now!"HatesOffice 2016/DowngradeMonitorAssetinstead ofPC AssetWhat'sa ticket#?User hasto go tomeetingI have aquickquestionMy co-workerhasaccess"I've doneit this wayfor years."Userdoesn'tknowREQ/RITM#ExcelCalls =SAsks to haveadminsentered OTSUseroutrightliesRSATokensYou or theUser isunable tohear e/oEmailme myticket #TheyhangupAsks toleaveduringOTSReboot /ShutdownInstead ofLog OffUser forgotpasswordaftervacation

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You hear Hammer Typing on call
  2. You or the Client is put on hold
  3. You or the Client was on Mute
  4. They say their PW / Security Breach
  5. Didn't log-on when asked.
  6. They "Need it now!"
  7. Hates Office 2016 / Downgrade
  8. Monitor Asset instead of PC Asset
  9. What's a ticket #?
  10. User has to go to meeting
  11. I have a quick question
  12. My co-worker has access
  13. "I've done it this way for years."
  14. User doesn't know REQ/RITM#
  15. Excel Calls =S
  16. Asks to have admins entered OTS
  17. User outright lies
  18. RSA Tokens
  19. You or the User is unable to hear e/o
  20. Email me my ticket #
  21. They hang up
  22. Asks to leave during OTS
  23. Reboot / Shutdown Instead of Log Off
  24. User forgot password after vacation