You or theClient wason MuteThey saytheir PW /SecurityBreachExcelCalls =SYou hearHammerTyping oncallHatesOffice 2016/DowngradeUserdoesn'tknowREQ/RITM#Reboot /ShutdownInstead ofLog OffYou or theUser isunable tohear e/oEmailme myticket #Didn't log-on whenasked.Asks toleaveduringOTS"I've doneit this wayfor years."User hasto go tomeetingUser forgotpasswordaftervacationMy co-workerhasaccessTheyhangupAsks to haveadminsentered OTSWhat'sa ticket#?You or theClient isput onholdI have aquickquestionThey"Needit now!"MonitorAssetinstead ofPC AssetRSATokensUseroutrightliesYou or theClient wason MuteThey saytheir PW /SecurityBreachExcelCalls =SYou hearHammerTyping oncallHatesOffice 2016/DowngradeUserdoesn'tknowREQ/RITM#Reboot /ShutdownInstead ofLog OffYou or theUser isunable tohear e/oEmailme myticket #Didn't log-on whenasked.Asks toleaveduringOTS"I've doneit this wayfor years."User hasto go tomeetingUser forgotpasswordaftervacationMy co-workerhasaccessTheyhangupAsks to haveadminsentered OTSWhat'sa ticket#?You or theClient isput onholdI have aquickquestionThey"Needit now!"MonitorAssetinstead ofPC AssetRSATokensUseroutrightlies

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You or the Client was on Mute
  2. They say their PW / Security Breach
  3. Excel Calls =S
  4. You hear Hammer Typing on call
  5. Hates Office 2016 / Downgrade
  6. User doesn't know REQ/RITM#
  7. Reboot / Shutdown Instead of Log Off
  8. You or the User is unable to hear e/o
  9. Email me my ticket #
  10. Didn't log-on when asked.
  11. Asks to leave during OTS
  12. "I've done it this way for years."
  13. User has to go to meeting
  14. User forgot password after vacation
  15. My co-worker has access
  16. They hang up
  17. Asks to have admins entered OTS
  18. What's a ticket #?
  19. You or the Client is put on hold
  20. I have a quick question
  21. They "Need it now!"
  22. Monitor Asset instead of PC Asset
  23. RSA Tokens
  24. User outright lies