My co-workerhasaccessYou hearHammerTyping oncallReboot /ShutdownInstead ofLog OffYou or theClient isput onholdUseroutrightliesYou or theUser isunable tohear e/oAsks toleaveduringOTSUser forgotpasswordaftervacationExcelCalls =SThey"Needit now!"What'sa ticket#?Asks to haveadminsentered OTSHatesOffice 2016/DowngradeUserdoesn'tknowREQ/RITM#"I've doneit this wayfor years."User hasto go tomeetingDidn't log-on whenasked.Emailme myticket #RSATokensYou or theClient wason MuteTheyhangupThey saytheir PW /SecurityBreachMonitorAssetinstead ofPC AssetI have aquickquestionMy co-workerhasaccessYou hearHammerTyping oncallReboot /ShutdownInstead ofLog OffYou or theClient isput onholdUseroutrightliesYou or theUser isunable tohear e/oAsks toleaveduringOTSUser forgotpasswordaftervacationExcelCalls =SThey"Needit now!"What'sa ticket#?Asks to haveadminsentered OTSHatesOffice 2016/DowngradeUserdoesn'tknowREQ/RITM#"I've doneit this wayfor years."User hasto go tomeetingDidn't log-on whenasked.Emailme myticket #RSATokensYou or theClient wason MuteTheyhangupThey saytheir PW /SecurityBreachMonitorAssetinstead ofPC AssetI have aquickquestion

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My co-worker has access
  2. You hear Hammer Typing on call
  3. Reboot / Shutdown Instead of Log Off
  4. You or the Client is put on hold
  5. User outright lies
  6. You or the User is unable to hear e/o
  7. Asks to leave during OTS
  8. User forgot password after vacation
  9. Excel Calls =S
  10. They "Need it now!"
  11. What's a ticket #?
  12. Asks to have admins entered OTS
  13. Hates Office 2016 / Downgrade
  14. User doesn't know REQ/RITM#
  15. "I've done it this way for years."
  16. User has to go to meeting
  17. Didn't log-on when asked.
  18. Email me my ticket #
  19. RSA Tokens
  20. You or the Client was on Mute
  21. They hang up
  22. They say their PW / Security Breach
  23. Monitor Asset instead of PC Asset
  24. I have a quick question