My co- worker has access I have a quick question You hear Hammer Typing on call Email me my ticket # Reboot / Shutdown Instead of Log Off Excel Calls =S User outright lies User forgot password after vacation You or the User is unable to hear e/o They say their PW / Security Breach RSA Tokens User has to go to meeting They "Need it now!" What's a ticket #? Asks to leave during OTS Asks to have admins entered OTS "I've done it this way for years." You or the Client is put on hold Monitor Asset instead of PC Asset Didn't log- on when asked. They hang up User doesn't know REQ/RITM# You or the Client was on Mute Hates Office 2016 / Downgrade My co- worker has access I have a quick question You hear Hammer Typing on call Email me my ticket # Reboot / Shutdown Instead of Log Off Excel Calls =S User outright lies User forgot password after vacation You or the User is unable to hear e/o They say their PW / Security Breach RSA Tokens User has to go to meeting They "Need it now!" What's a ticket #? Asks to leave during OTS Asks to have admins entered OTS "I've done it this way for years." You or the Client is put on hold Monitor Asset instead of PC Asset Didn't log- on when asked. They hang up User doesn't know REQ/RITM# You or the Client was on Mute Hates Office 2016 / Downgrade
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
My co-worker has access
I have a quick question
You hear Hammer Typing on call
Email me my ticket #
Reboot / Shutdown
Instead of Log Off
Excel Calls
=S
User outright lies
User forgot password after vacation
You or the User is unable to
hear e/o
They say their PW / Security Breach
RSA Tokens
User has to go to meeting
They "Need it now!"
What's a ticket #?
Asks to leave during OTS
Asks to have admins entered OTS
"I've done it this way for years."
You or the Client is put on hold
Monitor Asset instead of PC Asset
Didn't log-on when asked.
They hang up
User doesn't know REQ/RITM#
You or the Client was on Mute
Hates Office 2016 /
Downgrade