What'sa ticket#?User forgotpasswordaftervacationMonitorAssetinstead ofPC AssetThey saytheir PW /SecurityBreachUserdoesn'tknowREQ/RITM#You hearHammerTyping oncallYou or theUser isunable tohear e/oDidn't log-on whenasked.They"Needit now!"You or theClient wason MuteMy co-workerhasaccessAsks toleaveduringOTSEmailme myticket #Reboot /ShutdownInstead ofLog OffUseroutrightlies"I've doneit this wayfor years."HatesOffice 2016/DowngradeI have aquickquestionUser hasto go tomeetingExcelCalls =SRSATokensTheyhangupAsks to haveadminsentered OTSYou or theClient isput onholdWhat'sa ticket#?User forgotpasswordaftervacationMonitorAssetinstead ofPC AssetThey saytheir PW /SecurityBreachUserdoesn'tknowREQ/RITM#You hearHammerTyping oncallYou or theUser isunable tohear e/oDidn't log-on whenasked.They"Needit now!"You or theClient wason MuteMy co-workerhasaccessAsks toleaveduringOTSEmailme myticket #Reboot /ShutdownInstead ofLog OffUseroutrightlies"I've doneit this wayfor years."HatesOffice 2016/DowngradeI have aquickquestionUser hasto go tomeetingExcelCalls =SRSATokensTheyhangupAsks to haveadminsentered OTSYou or theClient isput onhold

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What's a ticket #?
  2. User forgot password after vacation
  3. Monitor Asset instead of PC Asset
  4. They say their PW / Security Breach
  5. User doesn't know REQ/RITM#
  6. You hear Hammer Typing on call
  7. You or the User is unable to hear e/o
  8. Didn't log-on when asked.
  9. They "Need it now!"
  10. You or the Client was on Mute
  11. My co-worker has access
  12. Asks to leave during OTS
  13. Email me my ticket #
  14. Reboot / Shutdown Instead of Log Off
  15. User outright lies
  16. "I've done it this way for years."
  17. Hates Office 2016 / Downgrade
  18. I have a quick question
  19. User has to go to meeting
  20. Excel Calls =S
  21. RSA Tokens
  22. They hang up
  23. Asks to have admins entered OTS
  24. You or the Client is put on hold