They saytheir PW /SecurityBreach"I've doneit this wayfor years."You hearHammerTyping oncallEmailme myticket #Didn't log-on whenasked.User hasto go tomeetingAsks to haveadminsentered OTSAsks toleaveduringOTSMonitorAssetinstead ofPC AssetExcelCalls =SHatesOffice 2016/DowngradeMy co-workerhasaccessThey"Needit now!"TheyhangupUserdoesn'tknowREQ/RITM#I have aquickquestionUseroutrightliesYou or theUser isunable tohear e/oYou or theClient isput onholdReboot /ShutdownInstead ofLog OffRSATokensUser forgotpasswordaftervacationYou or theClient wason MuteWhat'sa ticket#?They saytheir PW /SecurityBreach"I've doneit this wayfor years."You hearHammerTyping oncallEmailme myticket #Didn't log-on whenasked.User hasto go tomeetingAsks to haveadminsentered OTSAsks toleaveduringOTSMonitorAssetinstead ofPC AssetExcelCalls =SHatesOffice 2016/DowngradeMy co-workerhasaccessThey"Needit now!"TheyhangupUserdoesn'tknowREQ/RITM#I have aquickquestionUseroutrightliesYou or theUser isunable tohear e/oYou or theClient isput onholdReboot /ShutdownInstead ofLog OffRSATokensUser forgotpasswordaftervacationYou or theClient wason MuteWhat'sa ticket#?

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They say their PW / Security Breach
  2. "I've done it this way for years."
  3. You hear Hammer Typing on call
  4. Email me my ticket #
  5. Didn't log-on when asked.
  6. User has to go to meeting
  7. Asks to have admins entered OTS
  8. Asks to leave during OTS
  9. Monitor Asset instead of PC Asset
  10. Excel Calls =S
  11. Hates Office 2016 / Downgrade
  12. My co-worker has access
  13. They "Need it now!"
  14. They hang up
  15. User doesn't know REQ/RITM#
  16. I have a quick question
  17. User outright lies
  18. You or the User is unable to hear e/o
  19. You or the Client is put on hold
  20. Reboot / Shutdown Instead of Log Off
  21. RSA Tokens
  22. User forgot password after vacation
  23. You or the Client was on Mute
  24. What's a ticket #?