Can Youlogoff yourmachine?Shutdownstates thatIssue wasresolved prior,but does notknow when orhow"I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?"Can youjust installit for me?"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Calls backfor samesolutionwithin sameday"Whosubmitsmyesors?"Calls in for aprinter, butdoes not knowthe asset # forsaid printerStates workhas not beendone, butforgot to dothe ESORIBM Agent:BrianLafrance orJoel LeblancSafenetActivationEmailExpired"But MyCoWorkerHasAccess"Providesasset tagfor themonitor"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationSolvedIssue byRebootingDoes notknow theirRITM /REQ #"Can I goback toOffice2007?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"Can Youlogoff yourmachine?Shutdownstates thatIssue wasresolved prior,but does notknow when orhow"I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?"Can youjust installit for me?"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Calls backfor samesolutionwithin sameday"Whosubmitsmyesors?"Calls in for aprinter, butdoes not knowthe asset # forsaid printerStates workhas not beendone, butforgot to dothe ESORIBM Agent:BrianLafrance orJoel LeblancSafenetActivationEmailExpired"But MyCoWorkerHasAccess"Providesasset tagfor themonitor"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationSolvedIssue byRebootingDoes notknow theirRITM /REQ #"Can I goback toOffice2007?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can You logoff your machine? Shutdown
  2. states that Issue was resolved prior, but does not know when or how
  3. "I Have always done it this way"
  4. Outlook: How do I Share a Mailbox?
  5. "Can you just install it for me?"
  6. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  7. Calls back for same solution within same day
  8. "Who submits my esors?"
  9. Calls in for a printer, but does not know the asset # for said printer
  10. States work has not been done, but forgot to do the ESOR
  11. IBM Agent: Brian Lafrance or Joel Leblanc
  12. Safenet Activation Email Expired
  13. "But My CoWorker Has Access"
  14. Provides asset tag for the monitor
  15. "I have to go to a meeting soon." "How Long will this take?"
  16. Ask a complex Question. Answers with"Yes"
  17. Forgot Password after vacation
  18. Solved Issue by Rebooting
  19. Does not know their RITM / REQ #
  20. "Can I go back to Office 2007?"
  21. Has had an issue for months, but now its a rush
  22. "Do I have to be on the phone for this?"
  23. "Do I have to do this all the time?"
  24. "I have a Quick &/or Simple Question"