"I have to goto a meetingsoon.""How Longwill this take?""Whosubmitsmyesors?"SafenetActivationEmailExpiredProvidesasset tagfor themonitor"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"SolvedIssue byRebooting"Can youjust installit for me?"States workhas not beendone, butforgot to dothe ESORHas had anissue formonths, butnow its arush"Can I goback toOffice2007?"Outlook:How do IShare aMailbox?Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)IBM Agent:BrianLafrance orJoel Leblanc"But MyCoWorkerHasAccess"ForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin samedayAsk acomplexQuestion.Answerswith"Yes"Does notknow theirRITM /REQ #"Do I haveto be onthe phonefor this?"Calls in for aprinter, butdoes not knowthe asset # forsaid printer"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?""Whosubmitsmyesors?"SafenetActivationEmailExpiredProvidesasset tagfor themonitor"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"SolvedIssue byRebooting"Can youjust installit for me?"States workhas not beendone, butforgot to dothe ESORHas had anissue formonths, butnow its arush"Can I goback toOffice2007?"Outlook:How do IShare aMailbox?Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)IBM Agent:BrianLafrance orJoel Leblanc"But MyCoWorkerHasAccess"ForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin samedayAsk acomplexQuestion.Answerswith"Yes"Does notknow theirRITM /REQ #"Do I haveto be onthe phonefor this?"Calls in for aprinter, butdoes not knowthe asset # forsaid printer"I Havealwaysdone itthis way"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I have to go to a meeting soon." "How Long will this take?"
  2. "Who submits my esors?"
  3. Safenet Activation Email Expired
  4. Provides asset tag for the monitor
  5. "I have a Quick &/or Simple Question"
  6. "Do I have to do this all the time?"
  7. Solved Issue by Rebooting
  8. "Can you just install it for me?"
  9. States work has not been done, but forgot to do the ESOR
  10. Has had an issue for months, but now its a rush
  11. "Can I go back to Office 2007?"
  12. Outlook: How do I Share a Mailbox?
  13. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  14. IBM Agent: Brian Lafrance or Joel Leblanc
  15. "But My CoWorker Has Access"
  16. Forgot Password after vacation
  17. states that Issue was resolved prior, but does not know when or how
  18. Can You logoff your machine? Shutdown
  19. Calls back for same solution within same day
  20. Ask a complex Question. Answers with"Yes"
  21. Does not know their RITM / REQ #
  22. "Do I have to be on the phone for this?"
  23. Calls in for a printer, but does not know the asset # for said printer
  24. "I Have always done it this way"