(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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states that Issue was resolved prior, but does not know when or how
Calls in for a printer, but does not know the asset # for said printer
Ask a complex Question.
Answers with"Yes"
Solved Issue by Rebooting
"I have to go to a meeting soon."
"How Long will this take?"
Has had an issue for months, but now its a rush
Forgot Password after vacation
"Can you just install it for me?"
Does not know their RITM / REQ #
Provides asset tag for the monitor
"Do I have to do this all the time?"
"But My CoWorker
Has Access"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
"Do I have to be on the phone for this?"
Calls back for same solution within same day
IBM Agent:
Brian
Lafrance or
Joel Leblanc
Safenet
Activation Email
Expired
"Can I go back to Office 2007?"
Outlook:
How do I Share a Mailbox?
Can You logoff your machine?
Shutdown
"Who submits my esors?"
"I have a Quick &/or Simple
Question"
"I Have always done it this way"
States work has not been done, but forgot to do the ESOR
