SolvedIssue byRebootingSafenetActivationEmailExpired"I Havealwaysdone itthis way""Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Ask acomplexQuestion.Answerswith"Yes"states thatIssue wasresolved prior,but does notknow when orhowDoes notknow theirRITM /REQ #Has had anissue formonths, butnow its arush"But MyCoWorkerHasAccess""Whosubmitsmyesors?"Providesasset tagfor themonitorStates workhas not beendone, butforgot to dothe ESOR"Do I haveto be onthe phonefor this?"IBM Agent:BrianLafrance orJoel Leblanc"Can I goback toOffice2007?""Can youjust installit for me?"Calls in for aprinter, butdoes not knowthe asset # forsaid printerSolvedIssue byRebootingSafenetActivationEmailExpired"I Havealwaysdone itthis way""Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Ask acomplexQuestion.Answerswith"Yes"states thatIssue wasresolved prior,but does notknow when orhowDoes notknow theirRITM /REQ #Has had anissue formonths, butnow its arush"But MyCoWorkerHasAccess""Whosubmitsmyesors?"Providesasset tagfor themonitorStates workhas not beendone, butforgot to dothe ESOR"Do I haveto be onthe phonefor this?"IBM Agent:BrianLafrance orJoel Leblanc"Can I goback toOffice2007?""Can youjust installit for me?"Calls in for aprinter, butdoes not knowthe asset # forsaid printer

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solved Issue by Rebooting
  2. Safenet Activation Email Expired
  3. "I Have always done it this way"
  4. "Do I have to do this all the time?"
  5. Outlook: How do I Share a Mailbox?
  6. "I have a Quick &/or Simple Question"
  7. Forgot Password after vacation
  8. Can You logoff your machine? Shutdown
  9. Calls back for same solution within same day
  10. "I have to go to a meeting soon." "How Long will this take?"
  11. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  12. Ask a complex Question. Answers with"Yes"
  13. states that Issue was resolved prior, but does not know when or how
  14. Does not know their RITM / REQ #
  15. Has had an issue for months, but now its a rush
  16. "But My CoWorker Has Access"
  17. "Who submits my esors?"
  18. Provides asset tag for the monitor
  19. States work has not been done, but forgot to do the ESOR
  20. "Do I have to be on the phone for this?"
  21. IBM Agent: Brian Lafrance or Joel Leblanc
  22. "Can I go back to Office 2007?"
  23. "Can you just install it for me?"
  24. Calls in for a printer, but does not know the asset # for said printer