"Can I goback toOffice2007?"Does notknow theirRITM /REQ #States workhas not beendone, butforgot to dothe ESOROutlook:How do IShare aMailbox?"I Havealwaysdone itthis way""Can youjust installit for me?""Do I haveto be onthe phonefor this?"Can Youlogoff yourmachine?ShutdownProvidesasset tagfor themonitorIBM Agent:BrianLafrance orJoel LeblancForgotPasswordaftervacationSolvedIssue byRebooting"Whosubmitsmyesors?"SafenetActivationEmailExpired"Do I haveto do thisall thetime?""But MyCoWorkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"states thatIssue wasresolved prior,but does notknow when orhow"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arushCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"Calls in for aprinter, butdoes not knowthe asset # forsaid printerSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"Can I goback toOffice2007?"Does notknow theirRITM /REQ #States workhas not beendone, butforgot to dothe ESOROutlook:How do IShare aMailbox?"I Havealwaysdone itthis way""Can youjust installit for me?""Do I haveto be onthe phonefor this?"Can Youlogoff yourmachine?ShutdownProvidesasset tagfor themonitorIBM Agent:BrianLafrance orJoel LeblancForgotPasswordaftervacationSolvedIssue byRebooting"Whosubmitsmyesors?"SafenetActivationEmailExpired"Do I haveto do thisall thetime?""But MyCoWorkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"states thatIssue wasresolved prior,but does notknow when orhow"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arushCalls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion"Calls in for aprinter, butdoes not knowthe asset # forsaid printerSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I go back to Office 2007?"
  2. Does not know their RITM / REQ #
  3. States work has not been done, but forgot to do the ESOR
  4. Outlook: How do I Share a Mailbox?
  5. "I Have always done it this way"
  6. "Can you just install it for me?"
  7. "Do I have to be on the phone for this?"
  8. Can You logoff your machine? Shutdown
  9. Provides asset tag for the monitor
  10. IBM Agent: Brian Lafrance or Joel Leblanc
  11. Forgot Password after vacation
  12. Solved Issue by Rebooting
  13. "Who submits my esors?"
  14. Safenet Activation Email Expired
  15. "Do I have to do this all the time?"
  16. "But My CoWorker Has Access"
  17. Ask a complex Question. Answers with"Yes"
  18. states that Issue was resolved prior, but does not know when or how
  19. "I have to go to a meeting soon." "How Long will this take?"
  20. Has had an issue for months, but now its a rush
  21. Calls back for same solution within same day
  22. "I have a Quick &/or Simple Question"
  23. Calls in for a printer, but does not know the asset # for said printer
  24. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)