"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes""I have aQuick &/orSimpleQuestion""Do I haveto be onthe phonefor this?"Providesasset tagfor themonitorHas had anissue formonths, butnow its arushDoes notknow theirRITM /REQ #"Whosubmitsmyesors?"Calls in for aprinter, butdoes not knowthe asset # forsaid printer"Can I goback toOffice2007?"ForgotPasswordaftervacation"Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"But MyCoWorkerHasAccess"IBM Agent:BrianLafrance orJoel LeblancCan Youlogoff yourmachine?Shutdown"Can youjust installit for me?""I Havealwaysdone itthis way"states thatIssue wasresolved prior,but does notknow when orhowSafenetActivationEmailExpiredSolvedIssue byRebootingStates workhas not beendone, butforgot to dothe ESORCalls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes""I have aQuick &/orSimpleQuestion""Do I haveto be onthe phonefor this?"Providesasset tagfor themonitorHas had anissue formonths, butnow its arushDoes notknow theirRITM /REQ #"Whosubmitsmyesors?"Calls in for aprinter, butdoes not knowthe asset # forsaid printer"Can I goback toOffice2007?"ForgotPasswordaftervacation"Do I haveto do thisall thetime?"Outlook:How do IShare aMailbox?Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"But MyCoWorkerHasAccess"IBM Agent:BrianLafrance orJoel LeblancCan Youlogoff yourmachine?Shutdown"Can youjust installit for me?""I Havealwaysdone itthis way"states thatIssue wasresolved prior,but does notknow when orhowSafenetActivationEmailExpiredSolvedIssue byRebootingStates workhas not beendone, butforgot to dothe ESORCalls backfor samesolutionwithin sameday

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go to a meeting soon." "How Long will this take?"
  2. Ask a complex Question. Answers with"Yes"
  3. "I have a Quick &/or Simple Question"
  4. "Do I have to be on the phone for this?"
  5. Provides asset tag for the monitor
  6. Has had an issue for months, but now its a rush
  7. Does not know their RITM / REQ #
  8. "Who submits my esors?"
  9. Calls in for a printer, but does not know the asset # for said printer
  10. "Can I go back to Office 2007?"
  11. Forgot Password after vacation
  12. "Do I have to do this all the time?"
  13. Outlook: How do I Share a Mailbox?
  14. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  15. "But My CoWorker Has Access"
  16. IBM Agent: Brian Lafrance or Joel Leblanc
  17. Can You logoff your machine? Shutdown
  18. "Can you just install it for me?"
  19. "I Have always done it this way"
  20. states that Issue was resolved prior, but does not know when or how
  21. Safenet Activation Email Expired
  22. Solved Issue by Rebooting
  23. States work has not been done, but forgot to do the ESOR
  24. Calls back for same solution within same day