"Whosubmitsmyesors?"SolvedIssue byRebootingstates thatIssue wasresolved prior,but does notknow when orhowSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"Do I haveto be onthe phonefor this?"Has had anissue formonths, butnow its arushAsk acomplexQuestion.Answerswith"Yes"SafenetActivationEmailExpiredOutlook:How do IShare aMailbox?IBM Agent:BrianLafrance orJoel LeblancStates workhas not beendone, butforgot to dothe ESORCalls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?"Providesasset tagfor themonitor"But MyCoWorkerHasAccess"Does notknow theirRITM /REQ #Calls in for aprinter, butdoes not knowthe asset # forsaid printer"I have aQuick &/orSimpleQuestion""Can youjust installit for me?""I Havealwaysdone itthis way""Can I goback toOffice2007?"Can Youlogoff yourmachine?ShutdownForgotPasswordaftervacation"Whosubmitsmyesors?"SolvedIssue byRebootingstates thatIssue wasresolved prior,but does notknow when orhowSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"Do I haveto be onthe phonefor this?"Has had anissue formonths, butnow its arushAsk acomplexQuestion.Answerswith"Yes"SafenetActivationEmailExpiredOutlook:How do IShare aMailbox?IBM Agent:BrianLafrance orJoel LeblancStates workhas not beendone, butforgot to dothe ESORCalls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?"Providesasset tagfor themonitor"But MyCoWorkerHasAccess"Does notknow theirRITM /REQ #Calls in for aprinter, butdoes not knowthe asset # forsaid printer"I have aQuick &/orSimpleQuestion""Can youjust installit for me?""I Havealwaysdone itthis way""Can I goback toOffice2007?"Can Youlogoff yourmachine?ShutdownForgotPasswordaftervacation

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Who submits my esors?"
  2. Solved Issue by Rebooting
  3. states that Issue was resolved prior, but does not know when or how
  4. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  5. "Do I have to be on the phone for this?"
  6. Has had an issue for months, but now its a rush
  7. Ask a complex Question. Answers with"Yes"
  8. Safenet Activation Email Expired
  9. Outlook: How do I Share a Mailbox?
  10. IBM Agent: Brian Lafrance or Joel Leblanc
  11. States work has not been done, but forgot to do the ESOR
  12. Calls back for same solution within same day
  13. "I have to go to a meeting soon." "How Long will this take?"
  14. "Do I have to do this all the time?"
  15. Provides asset tag for the monitor
  16. "But My CoWorker Has Access"
  17. Does not know their RITM / REQ #
  18. Calls in for a printer, but does not know the asset # for said printer
  19. "I have a Quick &/or Simple Question"
  20. "Can you just install it for me?"
  21. "I Have always done it this way"
  22. "Can I go back to Office 2007?"
  23. Can You logoff your machine? Shutdown
  24. Forgot Password after vacation