Can Youlogoff yourmachine?Shutdown"I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess""Whosubmitsmyesors?""I have to goto a meetingsoon.""How Longwill this take?"states thatIssue wasresolved prior,but does notknow when orhow"Do I haveto be onthe phonefor this?"SolvedIssue byRebootingForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"Can youjust installit for me?"Ask acomplexQuestion.Answerswith"Yes"Providesasset tagfor themonitor"Do I haveto do thisall thetime?"SafenetActivationEmailExpiredCalls in for aprinter, butdoes not knowthe asset # forsaid printerIBM Agent:BrianLafrance orJoel Leblanc"Can I goback toOffice2007?""I Havealwaysdone itthis way"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Does notknow theirRITM /REQ #Outlook:How do IShare aMailbox?States workhas not beendone, butforgot to dothe ESORHas had anissue formonths, butnow its arushCan Youlogoff yourmachine?Shutdown"I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess""Whosubmitsmyesors?""I have to goto a meetingsoon.""How Longwill this take?"states thatIssue wasresolved prior,but does notknow when orhow"Do I haveto be onthe phonefor this?"SolvedIssue byRebootingForgotPasswordaftervacationCalls backfor samesolutionwithin sameday"Can youjust installit for me?"Ask acomplexQuestion.Answerswith"Yes"Providesasset tagfor themonitor"Do I haveto do thisall thetime?"SafenetActivationEmailExpiredCalls in for aprinter, butdoes not knowthe asset # forsaid printerIBM Agent:BrianLafrance orJoel Leblanc"Can I goback toOffice2007?""I Havealwaysdone itthis way"Says their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)Does notknow theirRITM /REQ #Outlook:How do IShare aMailbox?States workhas not beendone, butforgot to dothe ESORHas had anissue formonths, butnow its arush

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can You logoff your machine? Shutdown
  2. "I have a Quick &/or Simple Question"
  3. "But My CoWorker Has Access"
  4. "Who submits my esors?"
  5. "I have to go to a meeting soon." "How Long will this take?"
  6. states that Issue was resolved prior, but does not know when or how
  7. "Do I have to be on the phone for this?"
  8. Solved Issue by Rebooting
  9. Forgot Password after vacation
  10. Calls back for same solution within same day
  11. "Can you just install it for me?"
  12. Ask a complex Question. Answers with"Yes"
  13. Provides asset tag for the monitor
  14. "Do I have to do this all the time?"
  15. Safenet Activation Email Expired
  16. Calls in for a printer, but does not know the asset # for said printer
  17. IBM Agent: Brian Lafrance or Joel Leblanc
  18. "Can I go back to Office 2007?"
  19. "I Have always done it this way"
  20. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  21. Does not know their RITM / REQ #
  22. Outlook: How do I Share a Mailbox?
  23. States work has not been done, but forgot to do the ESOR
  24. Has had an issue for months, but now its a rush