(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Has had an issue for months, but now its a rush
Does not know their RITM / REQ #
Forgot Password after vacation
"Can I go back to Office 2007?"
"Can you just install it for me?"
"Do I have to be on the phone for this?"
Safenet
Activation Email
Expired
"Who submits my esors?"
states that Issue was resolved prior, but does not know when or how
"I have a Quick &/or Simple
Question"
States work has not been done, but forgot to do the ESOR
"But My CoWorker
Has Access"
Ask a complex Question.
Answers with"Yes"
Solved Issue by Rebooting
Calls in for a printer, but does not know the asset # for said printer
IBM Agent:
Brian
Lafrance or
Joel Leblanc
"I Have always done it this way"
"I have to go to a meeting soon."
"How Long will this take?"
Outlook:
How do I Share a Mailbox?
Can You logoff your machine?
Shutdown
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)