Has had anissue formonths, butnow its arushDoes notknow theirRITM /REQ #ForgotPasswordaftervacation"Can I goback toOffice2007?""Can youjust installit for me?""Do I haveto be onthe phonefor this?"SafenetActivationEmailExpired"Whosubmitsmyesors?"states thatIssue wasresolved prior,but does notknow when orhow"I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot to dothe ESOR"But MyCoWorkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingCalls in for aprinter, butdoes not knowthe asset # forsaid printerIBM Agent:BrianLafrance orJoel Leblanc"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"Outlook:How do IShare aMailbox?Can Youlogoff yourmachine?ShutdownSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayProvidesasset tagfor themonitorHas had anissue formonths, butnow its arushDoes notknow theirRITM /REQ #ForgotPasswordaftervacation"Can I goback toOffice2007?""Can youjust installit for me?""Do I haveto be onthe phonefor this?"SafenetActivationEmailExpired"Whosubmitsmyesors?"states thatIssue wasresolved prior,but does notknow when orhow"I have aQuick &/orSimpleQuestion"States workhas not beendone, butforgot to dothe ESOR"But MyCoWorkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingCalls in for aprinter, butdoes not knowthe asset # forsaid printerIBM Agent:BrianLafrance orJoel Leblanc"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"Outlook:How do IShare aMailbox?Can Youlogoff yourmachine?ShutdownSays their computeris broken, but cannotreproduce an errormessage or theissue on call.(Possibly occurred 4days ago)"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayProvidesasset tagfor themonitor

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. Does not know their RITM / REQ #
  3. Forgot Password after vacation
  4. "Can I go back to Office 2007?"
  5. "Can you just install it for me?"
  6. "Do I have to be on the phone for this?"
  7. Safenet Activation Email Expired
  8. "Who submits my esors?"
  9. states that Issue was resolved prior, but does not know when or how
  10. "I have a Quick &/or Simple Question"
  11. States work has not been done, but forgot to do the ESOR
  12. "But My CoWorker Has Access"
  13. Ask a complex Question. Answers with"Yes"
  14. Solved Issue by Rebooting
  15. Calls in for a printer, but does not know the asset # for said printer
  16. IBM Agent: Brian Lafrance or Joel Leblanc
  17. "I Have always done it this way"
  18. "I have to go to a meeting soon." "How Long will this take?"
  19. Outlook: How do I Share a Mailbox?
  20. Can You logoff your machine? Shutdown
  21. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  22. "Do I have to do this all the time?"
  23. Calls back for same solution within same day
  24. Provides asset tag for the monitor