Passeda CallMonitorSignedup newcustomerHelpedcustomerunderstandtechnologyBe agoodlistenerPasseda CallMonitorUsedempathywithcustomerSaved acustomer$Built arelationshipwith a newcustomer10 VOCFriendly10 VOCKnowledgeableSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsUsedsympathywithcustomerHelpedan upsetcustomerSay"Thankyou" to acustomerSpoke withsomeonefrom yourbirth stateMade thecustomerfeelimportantShowedsomeonea new KBarticleResolvedTS issueMade acustomerfeel greatPresenteda friendly& helpfulgreeting10 VOCSatisfactionPerfect10’sVOC10 VOCAttentivePasseda CallMonitorSignedup newcustomerHelpedcustomerunderstandtechnologyBe agoodlistenerPasseda CallMonitorUsedempathywithcustomerSaved acustomer$Built arelationshipwith a newcustomer10 VOCFriendly10 VOCKnowledgeableSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsUsedsympathywithcustomerHelpedan upsetcustomerSay"Thankyou" to acustomerSpoke withsomeonefrom yourbirth stateMade thecustomerfeelimportantShowedsomeonea new KBarticleResolvedTS issueMade acustomerfeel greatPresenteda friendly& helpfulgreeting10 VOCSatisfactionPerfect10’sVOC10 VOCAttentive

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Passed a Call Monitor
  2. Signed up new customer
  3. Helped customer understand technology
  4. Be a good listener
  5. Passed a Call Monitor
  6. Used empathy with customer
  7. Saved a customer $
  8. Built a relationship with a new customer
  9. 10 VOC Friendly
  10. 10 VOC Knowledgeable
  11. Spoke to someone from your birth state
  12. Exceed customer expectations
  13. Used sympathy with customer
  14. Helped an upset customer
  15. Say "Thank you" to a customer
  16. Spoke with someone from your birth state
  17. Made the customer feel important
  18. Showed someone a new KB article
  19. Resolved TS issue
  20. Made a customer feel great
  21. Presented a friendly & helpful greeting
  22. 10 VOC Satisfaction
  23. Perfect 10’s VOC
  24. 10 VOC Attentive