10 VOCKnowledgeablePasseda CallMonitorMade acustomerfeel greatUsedsympathywithcustomerSignedup newcustomerHelpedan upsetcustomerUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectations10 VOCFriendlyPerfect10’sVOCHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantBe agoodlistener10 VOCSatisfaction10 VOCAttentiveSaved acustomer$Built arelationshipwith a newcustomerShowedsomeonea new KBarticleResolvedTS issueSpoke withsomeonefrom yourbirth stateSay"Thankyou" to acustomerPasseda CallMonitorPresenteda friendly& helpfulgreeting10 VOCKnowledgeablePasseda CallMonitorMade acustomerfeel greatUsedsympathywithcustomerSignedup newcustomerHelpedan upsetcustomerUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectations10 VOCFriendlyPerfect10’sVOCHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantBe agoodlistener10 VOCSatisfaction10 VOCAttentiveSaved acustomer$Built arelationshipwith a newcustomerShowedsomeonea new KBarticleResolvedTS issueSpoke withsomeonefrom yourbirth stateSay"Thankyou" to acustomerPasseda CallMonitorPresenteda friendly& helpfulgreeting

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 VOC Knowledgeable
  2. Passed a Call Monitor
  3. Made a customer feel great
  4. Used sympathy with customer
  5. Signed up new customer
  6. Helped an upset customer
  7. Used empathy with customer
  8. Spoke to someone from your birth state
  9. Exceed customer expectations
  10. 10 VOC Friendly
  11. Perfect 10’s VOC
  12. Helped customer understand technology
  13. Made the customer feel important
  14. Be a good listener
  15. 10 VOC Satisfaction
  16. 10 VOC Attentive
  17. Saved a customer $
  18. Built a relationship with a new customer
  19. Showed someone a new KB article
  20. Resolved TS issue
  21. Spoke with someone from your birth state
  22. Say "Thank you" to a customer
  23. Passed a Call Monitor
  24. Presented a friendly & helpful greeting