Made thecustomerfeelimportantHelpedcustomerunderstandtechnology10 VOCSatisfactionSay"Thankyou" to acustomerUsedsympathywithcustomerResolvedTS issuePasseda CallMonitorUsedempathywithcustomerPresenteda friendly& helpfulgreeting10 VOCKnowledgeableExceedcustomerexpectationsShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomer10 VOCAttentive10 VOCFriendlySaved acustomer$Helpedan upsetcustomerSpoke withsomeonefrom yourbirth stateBe agoodlistenerPasseda CallMonitorMade acustomerfeel greatSignedup newcustomerPerfect10’sVOCSpoke tosomeonefrom yourbirth stateMade thecustomerfeelimportantHelpedcustomerunderstandtechnology10 VOCSatisfactionSay"Thankyou" to acustomerUsedsympathywithcustomerResolvedTS issuePasseda CallMonitorUsedempathywithcustomerPresenteda friendly& helpfulgreeting10 VOCKnowledgeableExceedcustomerexpectationsShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomer10 VOCAttentive10 VOCFriendlySaved acustomer$Helpedan upsetcustomerSpoke withsomeonefrom yourbirth stateBe agoodlistenerPasseda CallMonitorMade acustomerfeel greatSignedup newcustomerPerfect10’sVOCSpoke tosomeonefrom yourbirth state

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made the customer feel important
  2. Helped customer understand technology
  3. 10 VOC Satisfaction
  4. Say "Thank you" to a customer
  5. Used sympathy with customer
  6. Resolved TS issue
  7. Passed a Call Monitor
  8. Used empathy with customer
  9. Presented a friendly & helpful greeting
  10. 10 VOC Knowledgeable
  11. Exceed customer expectations
  12. Showed someone a new KB article
  13. Built a relationship with a new customer
  14. 10 VOC Attentive
  15. 10 VOC Friendly
  16. Saved a customer $
  17. Helped an upset customer
  18. Spoke with someone from your birth state
  19. Be a good listener
  20. Passed a Call Monitor
  21. Made a customer feel great
  22. Signed up new customer
  23. Perfect 10’s VOC
  24. Spoke to someone from your birth state