Made the customer feel important Helped customer understand technology 10 VOC Satisfaction Say "Thank you" to a customer Used sympathy with customer Resolved TS issue Passed a Call Monitor Used empathy with customer Presented a friendly & helpful greeting 10 VOC Knowledgeable Exceed customer expectations Showed someone a new KB article Built a relationship with a new customer 10 VOC Attentive 10 VOC Friendly Saved a customer $ Helped an upset customer Spoke with someone from your birth state Be a good listener Passed a Call Monitor Made a customer feel great Signed up new customer Perfect 10’s VOC Spoke to someone from your birth state Made the customer feel important Helped customer understand technology 10 VOC Satisfaction Say "Thank you" to a customer Used sympathy with customer Resolved TS issue Passed a Call Monitor Used empathy with customer Presented a friendly & helpful greeting 10 VOC Knowledgeable Exceed customer expectations Showed someone a new KB article Built a relationship with a new customer 10 VOC Attentive 10 VOC Friendly Saved a customer $ Helped an upset customer Spoke with someone from your birth state Be a good listener Passed a Call Monitor Made a customer feel great Signed up new customer Perfect 10’s VOC Spoke to someone from your birth state
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made the customer feel important
Helped customer understand technology
10 VOC Satisfaction
Say "Thank you" to a customer
Used sympathy with customer
Resolved TS issue
Passed a Call Monitor
Used empathy with customer
Presented a friendly & helpful greeting
10 VOC Knowledgeable
Exceed customer expectations
Showed someone a new KB article
Built a relationship with a new customer
10 VOC Attentive
10 VOC Friendly
Saved a customer $
Helped an upset customer
Spoke with someone from your birth state
Be a good listener
Passed a Call Monitor
Made a customer feel great
Signed up new customer
Perfect 10’s VOC
Spoke to someone from your birth state