Made a customer feel great Used sympathy with customer Resolved TS issue 10 VOC Knowledgeable Exceed customer expectations Showed someone a new KB article Helped an upset customer Say "Thank you" to a customer Spoke with someone from your birth state Spoke to someone from your birth state Be a good listener Presented a friendly & helpful greeting Made the customer feel important 10 VOC Friendly Used empathy with customer 10 VOC Attentive Passed a Call Monitor 10 VOC Satisfaction Built a relationship with a new customer Signed up new customer Saved a customer $ Perfect 10’s VOC Passed a Call Monitor Helped customer understand technology Made a customer feel great Used sympathy with customer Resolved TS issue 10 VOC Knowledgeable Exceed customer expectations Showed someone a new KB article Helped an upset customer Say "Thank you" to a customer Spoke with someone from your birth state Spoke to someone from your birth state Be a good listener Presented a friendly & helpful greeting Made the customer feel important 10 VOC Friendly Used empathy with customer 10 VOC Attentive Passed a Call Monitor 10 VOC Satisfaction Built a relationship with a new customer Signed up new customer Saved a customer $ Perfect 10’s VOC Passed a Call Monitor Helped customer understand technology
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made a customer feel great
Used sympathy with customer
Resolved TS issue
10 VOC Knowledgeable
Exceed customer expectations
Showed someone a new KB article
Helped an upset customer
Say "Thank you" to a customer
Spoke with someone from your birth state
Spoke to someone from your birth state
Be a good listener
Presented a friendly & helpful greeting
Made the customer feel important
10 VOC Friendly
Used empathy with customer
10 VOC Attentive
Passed a Call Monitor
10 VOC Satisfaction
Built a relationship with a new customer
Signed up new customer
Saved a customer $
Perfect 10’s VOC
Passed a Call Monitor
Helped customer understand technology