Exceed customer expectations Spoke with someone from your birth state Say "Thank you" to a customer 10 VOC Attentive Used sympathy with customer Passed a Call Monitor Resolved TS issue Helped an upset customer 10 VOC Friendly Made a customer feel great Made the customer feel important 10 VOC Knowledgeable Built a relationship with a new customer Spoke to someone from your birth state Passed a Call Monitor Used empathy with customer Showed someone a new KB article Signed up new customer 10 VOC Satisfaction Helped customer understand technology Perfect 10’s VOC Presented a friendly & helpful greeting Saved a customer $ Be a good listener Exceed customer expectations Spoke with someone from your birth state Say "Thank you" to a customer 10 VOC Attentive Used sympathy with customer Passed a Call Monitor Resolved TS issue Helped an upset customer 10 VOC Friendly Made a customer feel great Made the customer feel important 10 VOC Knowledgeable Built a relationship with a new customer Spoke to someone from your birth state Passed a Call Monitor Used empathy with customer Showed someone a new KB article Signed up new customer 10 VOC Satisfaction Helped customer understand technology Perfect 10’s VOC Presented a friendly & helpful greeting Saved a customer $ Be a good listener
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Exceed customer expectations
Spoke with someone from your birth state
Say "Thank you" to a customer
10 VOC Attentive
Used sympathy with customer
Passed a Call Monitor
Resolved TS issue
Helped an upset customer
10 VOC Friendly
Made a customer feel great
Made the customer feel important
10 VOC Knowledgeable
Built a relationship with a new customer
Spoke to someone from your birth state
Passed a Call Monitor
Used empathy with customer
Showed someone a new KB article
Signed up new customer
10 VOC Satisfaction
Helped customer understand technology
Perfect 10’s VOC
Presented a friendly & helpful greeting
Saved a customer $
Be a good listener