Made thecustomerfeelimportantBe agoodlistenerSignedup newcustomerPresenteda friendly& helpfulgreetingResolvedTS issueShowedsomeonea new KBarticle10 VOCAttentivePasseda CallMonitorPerfect10’sVOC10 VOCKnowledgeableUsedempathywithcustomerSaved acustomer$Built arelationshipwith a newcustomerPasseda CallMonitorHelpedcustomerunderstandtechnologySay"Thankyou" to acustomer10 VOCSatisfactionHelpedan upsetcustomerExceedcustomerexpectationsUsedsympathywithcustomerMade acustomerfeel greatSpoke tosomeonefrom yourbirth state10 VOCFriendlySpoke withsomeonefrom yourbirth stateMade thecustomerfeelimportantBe agoodlistenerSignedup newcustomerPresenteda friendly& helpfulgreetingResolvedTS issueShowedsomeonea new KBarticle10 VOCAttentivePasseda CallMonitorPerfect10’sVOC10 VOCKnowledgeableUsedempathywithcustomerSaved acustomer$Built arelationshipwith a newcustomerPasseda CallMonitorHelpedcustomerunderstandtechnologySay"Thankyou" to acustomer10 VOCSatisfactionHelpedan upsetcustomerExceedcustomerexpectationsUsedsympathywithcustomerMade acustomerfeel greatSpoke tosomeonefrom yourbirth state10 VOCFriendlySpoke withsomeonefrom yourbirth state

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made the customer feel important
  2. Be a good listener
  3. Signed up new customer
  4. Presented a friendly & helpful greeting
  5. Resolved TS issue
  6. Showed someone a new KB article
  7. 10 VOC Attentive
  8. Passed a Call Monitor
  9. Perfect 10’s VOC
  10. 10 VOC Knowledgeable
  11. Used empathy with customer
  12. Saved a customer $
  13. Built a relationship with a new customer
  14. Passed a Call Monitor
  15. Helped customer understand technology
  16. Say "Thank you" to a customer
  17. 10 VOC Satisfaction
  18. Helped an upset customer
  19. Exceed customer expectations
  20. Used sympathy with customer
  21. Made a customer feel great
  22. Spoke to someone from your birth state
  23. 10 VOC Friendly
  24. Spoke with someone from your birth state