Signed up new customer Used empathy with customer Resolved TS issue 10 VOC Satisfaction Passed a Call Monitor Perfect 10’s VOC Helped customer understand technology Spoke to someone from your birth state 10 VOC Friendly Showed someone a new KB article Built a relationship with a new customer Presented a friendly & helpful greeting Saved a customer $ Helped an upset customer Exceed customer expectations Be a good listener Made the customer feel important Made a customer feel great 10 VOC Attentive 10 VOC Knowledgeable Used sympathy with customer Say "Thank you" to a customer Passed a Call Monitor Spoke with someone from your birth state Signed up new customer Used empathy with customer Resolved TS issue 10 VOC Satisfaction Passed a Call Monitor Perfect 10’s VOC Helped customer understand technology Spoke to someone from your birth state 10 VOC Friendly Showed someone a new KB article Built a relationship with a new customer Presented a friendly & helpful greeting Saved a customer $ Helped an upset customer Exceed customer expectations Be a good listener Made the customer feel important Made a customer feel great 10 VOC Attentive 10 VOC Knowledgeable Used sympathy with customer Say "Thank you" to a customer Passed a Call Monitor Spoke with someone from your birth state
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Signed up new customer
Used empathy with customer
Resolved TS issue
10 VOC Satisfaction
Passed a Call Monitor
Perfect 10’s VOC
Helped customer understand technology
Spoke to someone from your birth state
10 VOC Friendly
Showed someone a new KB article
Built a relationship with a new customer
Presented a friendly & helpful greeting
Saved a customer $
Helped an upset customer
Exceed customer expectations
Be a good listener
Made the customer feel important
Made a customer feel great
10 VOC Attentive
10 VOC Knowledgeable
Used sympathy with customer
Say "Thank you" to a customer
Passed a Call Monitor
Spoke with someone from your birth state