ExceedcustomerexpectationsSpoke withsomeonefrom yourbirth stateSay"Thankyou" to acustomer10 VOCAttentiveUsedsympathywithcustomerPasseda CallMonitorResolvedTS issueHelpedan upsetcustomer10 VOCFriendlyMade acustomerfeel greatMade thecustomerfeelimportant10 VOCKnowledgeableBuilt arelationshipwith a newcustomerSpoke tosomeonefrom yourbirth statePasseda CallMonitorUsedempathywithcustomerShowedsomeonea new KBarticleSignedup newcustomer10 VOCSatisfactionHelpedcustomerunderstandtechnologyPerfect10’sVOCPresenteda friendly& helpfulgreetingSaved acustomer$Be agoodlistenerExceedcustomerexpectationsSpoke withsomeonefrom yourbirth stateSay"Thankyou" to acustomer10 VOCAttentiveUsedsympathywithcustomerPasseda CallMonitorResolvedTS issueHelpedan upsetcustomer10 VOCFriendlyMade acustomerfeel greatMade thecustomerfeelimportant10 VOCKnowledgeableBuilt arelationshipwith a newcustomerSpoke tosomeonefrom yourbirth statePasseda CallMonitorUsedempathywithcustomerShowedsomeonea new KBarticleSignedup newcustomer10 VOCSatisfactionHelpedcustomerunderstandtechnologyPerfect10’sVOCPresenteda friendly& helpfulgreetingSaved acustomer$Be agoodlistener

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exceed customer expectations
  2. Spoke with someone from your birth state
  3. Say "Thank you" to a customer
  4. 10 VOC Attentive
  5. Used sympathy with customer
  6. Passed a Call Monitor
  7. Resolved TS issue
  8. Helped an upset customer
  9. 10 VOC Friendly
  10. Made a customer feel great
  11. Made the customer feel important
  12. 10 VOC Knowledgeable
  13. Built a relationship with a new customer
  14. Spoke to someone from your birth state
  15. Passed a Call Monitor
  16. Used empathy with customer
  17. Showed someone a new KB article
  18. Signed up new customer
  19. 10 VOC Satisfaction
  20. Helped customer understand technology
  21. Perfect 10’s VOC
  22. Presented a friendly & helpful greeting
  23. Saved a customer $
  24. Be a good listener