Passeda CallMonitorPasseda CallMonitorHelpedcustomerunderstandtechnology10 VOCAttentivePerfect10’sVOCSpoke withsomeonefrom yourbirth stateExceedcustomerexpectationsShowedsomeonea new KBarticleSpoke tosomeonefrom yourbirth stateSay"Thankyou" to acustomerMade acustomerfeel great10 VOCSatisfactionUsedsympathywithcustomerBe agoodlistenerHelpedan upsetcustomerPresenteda friendly& helpfulgreeting10 VOCKnowledgeableBuilt arelationshipwith a newcustomerResolvedTS issueSignedup newcustomerMade thecustomerfeelimportantUsedempathywithcustomerSaved acustomer$10 VOCFriendlyPasseda CallMonitorPasseda CallMonitorHelpedcustomerunderstandtechnology10 VOCAttentivePerfect10’sVOCSpoke withsomeonefrom yourbirth stateExceedcustomerexpectationsShowedsomeonea new KBarticleSpoke tosomeonefrom yourbirth stateSay"Thankyou" to acustomerMade acustomerfeel great10 VOCSatisfactionUsedsympathywithcustomerBe agoodlistenerHelpedan upsetcustomerPresenteda friendly& helpfulgreeting10 VOCKnowledgeableBuilt arelationshipwith a newcustomerResolvedTS issueSignedup newcustomerMade thecustomerfeelimportantUsedempathywithcustomerSaved acustomer$10 VOCFriendly

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Passed a Call Monitor
  2. Passed a Call Monitor
  3. Helped customer understand technology
  4. 10 VOC Attentive
  5. Perfect 10’s VOC
  6. Spoke with someone from your birth state
  7. Exceed customer expectations
  8. Showed someone a new KB article
  9. Spoke to someone from your birth state
  10. Say "Thank you" to a customer
  11. Made a customer feel great
  12. 10 VOC Satisfaction
  13. Used sympathy with customer
  14. Be a good listener
  15. Helped an upset customer
  16. Presented a friendly & helpful greeting
  17. 10 VOC Knowledgeable
  18. Built a relationship with a new customer
  19. Resolved TS issue
  20. Signed up new customer
  21. Made the customer feel important
  22. Used empathy with customer
  23. Saved a customer $
  24. 10 VOC Friendly