Built a relationship with a new customer 10 VOC Attentive Perfect 10’s VOC Spoke with someone from your birth state Resolved TS issue 10 VOC Friendly Say "Thank you" to a customer Signed up new customer Passed a Call Monitor Be a good listener 10 VOC Satisfaction Showed someone a new KB article Saved a customer $ Made a customer feel great Helped an upset customer Passed a Call Monitor 10 VOC Knowledgeable Used empathy with customer Spoke to someone from your birth state Exceed customer expectations Used sympathy with customer Helped customer understand technology Presented a friendly & helpful greeting Made the customer feel important Built a relationship with a new customer 10 VOC Attentive Perfect 10’s VOC Spoke with someone from your birth state Resolved TS issue 10 VOC Friendly Say "Thank you" to a customer Signed up new customer Passed a Call Monitor Be a good listener 10 VOC Satisfaction Showed someone a new KB article Saved a customer $ Made a customer feel great Helped an upset customer Passed a Call Monitor 10 VOC Knowledgeable Used empathy with customer Spoke to someone from your birth state Exceed customer expectations Used sympathy with customer Helped customer understand technology Presented a friendly & helpful greeting Made the customer feel important
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Built a relationship with a new customer
10 VOC Attentive
Perfect 10’s VOC
Spoke with someone from your birth state
Resolved TS issue
10 VOC Friendly
Say "Thank you" to a customer
Signed up new customer
Passed a Call Monitor
Be a good listener
10 VOC Satisfaction
Showed someone a new KB article
Saved a customer $
Made a customer feel great
Helped an upset customer
Passed a Call Monitor
10 VOC Knowledgeable
Used empathy with customer
Spoke to someone from your birth state
Exceed customer expectations
Used sympathy with customer
Helped customer understand technology
Presented a friendly & helpful greeting
Made the customer feel important