Built arelationshipwith a newcustomerExceedcustomerexpectationsSpoke tosomeonefrom yourbirth stateMade acustomerfeel greatPasseda CallMonitorSay"Thankyou" to acustomer10 VOCAttentiveHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantShowedsomeonea new KBarticlePresenteda friendly& helpfulgreetingHelpedan upsetcustomerUsedempathywithcustomerBe agoodlistenerUsedsympathywithcustomerSpoke withsomeonefrom yourbirth stateResolvedTS issue10 VOCSatisfactionPasseda CallMonitor10 VOCFriendlySignedup newcustomerSaved acustomer$10 VOCKnowledgeablePerfect10’sVOCBuilt arelationshipwith a newcustomerExceedcustomerexpectationsSpoke tosomeonefrom yourbirth stateMade acustomerfeel greatPasseda CallMonitorSay"Thankyou" to acustomer10 VOCAttentiveHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantShowedsomeonea new KBarticlePresenteda friendly& helpfulgreetingHelpedan upsetcustomerUsedempathywithcustomerBe agoodlistenerUsedsympathywithcustomerSpoke withsomeonefrom yourbirth stateResolvedTS issue10 VOCSatisfactionPasseda CallMonitor10 VOCFriendlySignedup newcustomerSaved acustomer$10 VOCKnowledgeablePerfect10’sVOC

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built a relationship with a new customer
  2. Exceed customer expectations
  3. Spoke to someone from your birth state
  4. Made a customer feel great
  5. Passed a Call Monitor
  6. Say "Thank you" to a customer
  7. 10 VOC Attentive
  8. Helped customer understand technology
  9. Made the customer feel important
  10. Showed someone a new KB article
  11. Presented a friendly & helpful greeting
  12. Helped an upset customer
  13. Used empathy with customer
  14. Be a good listener
  15. Used sympathy with customer
  16. Spoke with someone from your birth state
  17. Resolved TS issue
  18. 10 VOC Satisfaction
  19. Passed a Call Monitor
  20. 10 VOC Friendly
  21. Signed up new customer
  22. Saved a customer $
  23. 10 VOC Knowledgeable
  24. Perfect 10’s VOC