Made the customer feel important Be a good listener Signed up new customer Presented a friendly & helpful greeting Resolved TS issue Showed someone a new KB article 10 VOC Attentive Passed a Call Monitor Perfect 10’s VOC 10 VOC Knowledgeable Used empathy with customer Saved a customer $ Built a relationship with a new customer Passed a Call Monitor Helped customer understand technology Say "Thank you" to a customer 10 VOC Satisfaction Helped an upset customer Exceed customer expectations Used sympathy with customer Made a customer feel great Spoke to someone from your birth state 10 VOC Friendly Spoke with someone from your birth state Made the customer feel important Be a good listener Signed up new customer Presented a friendly & helpful greeting Resolved TS issue Showed someone a new KB article 10 VOC Attentive Passed a Call Monitor Perfect 10’s VOC 10 VOC Knowledgeable Used empathy with customer Saved a customer $ Built a relationship with a new customer Passed a Call Monitor Helped customer understand technology Say "Thank you" to a customer 10 VOC Satisfaction Helped an upset customer Exceed customer expectations Used sympathy with customer Made a customer feel great Spoke to someone from your birth state 10 VOC Friendly Spoke with someone from your birth state
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made the customer feel important
Be a good listener
Signed up new customer
Presented a friendly & helpful greeting
Resolved TS issue
Showed someone a new KB article
10 VOC Attentive
Passed a Call Monitor
Perfect 10’s VOC
10 VOC Knowledgeable
Used empathy with customer
Saved a customer $
Built a relationship with a new customer
Passed a Call Monitor
Helped customer understand technology
Say "Thank you" to a customer
10 VOC Satisfaction
Helped an upset customer
Exceed customer expectations
Used sympathy with customer
Made a customer feel great
Spoke to someone from your birth state
10 VOC Friendly
Spoke with someone from your birth state