UsedsympathywithcustomerHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantPerfect10’sVOC10 VOCFriendlySpoke tosomeonefrom yourbirth stateShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomerExceedcustomerexpectationsSaved acustomer$Be agoodlistenerPresenteda friendly& helpfulgreetingUsedempathywithcustomerPasseda CallMonitorSpoke withsomeonefrom yourbirth stateHelpedan upsetcustomerSignedup newcustomerMade acustomerfeel great10 VOCSatisfactionResolvedTS issuePasseda CallMonitor10 VOCAttentive10 VOCKnowledgeableSay"Thankyou" to acustomerUsedsympathywithcustomerHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantPerfect10’sVOC10 VOCFriendlySpoke tosomeonefrom yourbirth stateShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomerExceedcustomerexpectationsSaved acustomer$Be agoodlistenerPresenteda friendly& helpfulgreetingUsedempathywithcustomerPasseda CallMonitorSpoke withsomeonefrom yourbirth stateHelpedan upsetcustomerSignedup newcustomerMade acustomerfeel great10 VOCSatisfactionResolvedTS issuePasseda CallMonitor10 VOCAttentive10 VOCKnowledgeableSay"Thankyou" to acustomer

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used sympathy with customer
  2. Helped customer understand technology
  3. Made the customer feel important
  4. Perfect 10’s VOC
  5. 10 VOC Friendly
  6. Spoke to someone from your birth state
  7. Showed someone a new KB article
  8. Built a relationship with a new customer
  9. Exceed customer expectations
  10. Saved a customer $
  11. Be a good listener
  12. Presented a friendly & helpful greeting
  13. Used empathy with customer
  14. Passed a Call Monitor
  15. Spoke with someone from your birth state
  16. Helped an upset customer
  17. Signed up new customer
  18. Made a customer feel great
  19. 10 VOC Satisfaction
  20. Resolved TS issue
  21. Passed a Call Monitor
  22. 10 VOC Attentive
  23. 10 VOC Knowledgeable
  24. Say "Thank you" to a customer