Made a customer feel great Used empathy with customer Spoke to someone from your birth state Used sympathy with customer Helped customer understand technology Made the customer feel important Say "Thank you" to a customer 10 VOC Attentive Helped an upset customer Resolved TS issue Showed someone a new KB article Passed a Call Monitor Passed a Call Monitor Exceed customer expectations 10 VOC Satisfaction 10 VOC Friendly Presented a friendly & helpful greeting Built a relationship with a new customer 10 VOC Knowledgeable Perfect 10’s VOC Signed up new customer Spoke with someone from your birth state Be a good listener Saved a customer $ Made a customer feel great Used empathy with customer Spoke to someone from your birth state Used sympathy with customer Helped customer understand technology Made the customer feel important Say "Thank you" to a customer 10 VOC Attentive Helped an upset customer Resolved TS issue Showed someone a new KB article Passed a Call Monitor Passed a Call Monitor Exceed customer expectations 10 VOC Satisfaction 10 VOC Friendly Presented a friendly & helpful greeting Built a relationship with a new customer 10 VOC Knowledgeable Perfect 10’s VOC Signed up new customer Spoke with someone from your birth state Be a good listener Saved a customer $
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made a customer feel great
Used empathy with customer
Spoke to someone from your birth state
Used sympathy with customer
Helped customer understand technology
Made the customer feel important
Say "Thank you" to a customer
10 VOC Attentive
Helped an upset customer
Resolved TS issue
Showed someone a new KB article
Passed a Call Monitor
Passed a Call Monitor
Exceed customer expectations
10 VOC Satisfaction
10 VOC Friendly
Presented a friendly & helpful greeting
Built a relationship with a new customer
10 VOC Knowledgeable
Perfect 10’s VOC
Signed up new customer
Spoke with someone from your birth state
Be a good listener
Saved a customer $