Be agoodlistenerPerfect10’sVOC10 VOCKnowledgeableMade thecustomerfeelimportantBuilt arelationshipwith a newcustomerUsedsympathywithcustomerSpoke withsomeonefrom yourbirth stateHelpedan upsetcustomerSaved acustomer$10 VOCAttentivePasseda CallMonitor10 VOCSatisfactionPasseda CallMonitorHelpedcustomerunderstandtechnology10 VOCFriendlyPresenteda friendly& helpfulgreetingShowedsomeonea new KBarticleSay"Thankyou" to acustomerResolvedTS issueUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsMade acustomerfeel greatSignedup newcustomerBe agoodlistenerPerfect10’sVOC10 VOCKnowledgeableMade thecustomerfeelimportantBuilt arelationshipwith a newcustomerUsedsympathywithcustomerSpoke withsomeonefrom yourbirth stateHelpedan upsetcustomerSaved acustomer$10 VOCAttentivePasseda CallMonitor10 VOCSatisfactionPasseda CallMonitorHelpedcustomerunderstandtechnology10 VOCFriendlyPresenteda friendly& helpfulgreetingShowedsomeonea new KBarticleSay"Thankyou" to acustomerResolvedTS issueUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsMade acustomerfeel greatSignedup newcustomer

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be a good listener
  2. Perfect 10’s VOC
  3. 10 VOC Knowledgeable
  4. Made the customer feel important
  5. Built a relationship with a new customer
  6. Used sympathy with customer
  7. Spoke with someone from your birth state
  8. Helped an upset customer
  9. Saved a customer $
  10. 10 VOC Attentive
  11. Passed a Call Monitor
  12. 10 VOC Satisfaction
  13. Passed a Call Monitor
  14. Helped customer understand technology
  15. 10 VOC Friendly
  16. Presented a friendly & helpful greeting
  17. Showed someone a new KB article
  18. Say "Thank you" to a customer
  19. Resolved TS issue
  20. Used empathy with customer
  21. Spoke to someone from your birth state
  22. Exceed customer expectations
  23. Made a customer feel great
  24. Signed up new customer