10 VOCFriendly10 VOCAttentiveShowedsomeonea new KBarticleMade acustomerfeel greatPasseda CallMonitorHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerSaved acustomer$Built arelationshipwith a newcustomerHelpedan upsetcustomerBe agoodlistenerSpoke withsomeonefrom yourbirth stateUsedempathywithcustomerExceedcustomerexpectations10 VOCKnowledgeableMade thecustomerfeelimportantResolvedTS issuePerfect10’sVOCUsedsympathywithcustomerPasseda CallMonitor10 VOCSatisfactionSignedup newcustomerPresenteda friendly& helpfulgreetingSpoke tosomeonefrom yourbirth state10 VOCFriendly10 VOCAttentiveShowedsomeonea new KBarticleMade acustomerfeel greatPasseda CallMonitorHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerSaved acustomer$Built arelationshipwith a newcustomerHelpedan upsetcustomerBe agoodlistenerSpoke withsomeonefrom yourbirth stateUsedempathywithcustomerExceedcustomerexpectations10 VOCKnowledgeableMade thecustomerfeelimportantResolvedTS issuePerfect10’sVOCUsedsympathywithcustomerPasseda CallMonitor10 VOCSatisfactionSignedup newcustomerPresenteda friendly& helpfulgreetingSpoke tosomeonefrom yourbirth state

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 VOC Friendly
  2. 10 VOC Attentive
  3. Showed someone a new KB article
  4. Made a customer feel great
  5. Passed a Call Monitor
  6. Helped customer understand technology
  7. Say "Thank you" to a customer
  8. Saved a customer $
  9. Built a relationship with a new customer
  10. Helped an upset customer
  11. Be a good listener
  12. Spoke with someone from your birth state
  13. Used empathy with customer
  14. Exceed customer expectations
  15. 10 VOC Knowledgeable
  16. Made the customer feel important
  17. Resolved TS issue
  18. Perfect 10’s VOC
  19. Used sympathy with customer
  20. Passed a Call Monitor
  21. 10 VOC Satisfaction
  22. Signed up new customer
  23. Presented a friendly & helpful greeting
  24. Spoke to someone from your birth state