Built arelationshipwith a newcustomerMade thecustomerfeelimportantPerfect10’sVOCExceedcustomerexpectationsMade acustomerfeel greatPresenteda friendly& helpfulgreeting10 VOCSatisfaction10 VOCKnowledgeableHelpedan upsetcustomerShowedsomeonea new KBarticlePasseda CallMonitorResolvedTS issuePasseda CallMonitorSignedup newcustomerBe agoodlistener10 VOCAttentiveUsedsympathywithcustomerSaved acustomer$Usedempathywithcustomer10 VOCFriendlyHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerSpoke tosomeonefrom yourbirth stateSpoke withsomeonefrom yourbirth stateBuilt arelationshipwith a newcustomerMade thecustomerfeelimportantPerfect10’sVOCExceedcustomerexpectationsMade acustomerfeel greatPresenteda friendly& helpfulgreeting10 VOCSatisfaction10 VOCKnowledgeableHelpedan upsetcustomerShowedsomeonea new KBarticlePasseda CallMonitorResolvedTS issuePasseda CallMonitorSignedup newcustomerBe agoodlistener10 VOCAttentiveUsedsympathywithcustomerSaved acustomer$Usedempathywithcustomer10 VOCFriendlyHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerSpoke tosomeonefrom yourbirth stateSpoke withsomeonefrom yourbirth state

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built a relationship with a new customer
  2. Made the customer feel important
  3. Perfect 10’s VOC
  4. Exceed customer expectations
  5. Made a customer feel great
  6. Presented a friendly & helpful greeting
  7. 10 VOC Satisfaction
  8. 10 VOC Knowledgeable
  9. Helped an upset customer
  10. Showed someone a new KB article
  11. Passed a Call Monitor
  12. Resolved TS issue
  13. Passed a Call Monitor
  14. Signed up new customer
  15. Be a good listener
  16. 10 VOC Attentive
  17. Used sympathy with customer
  18. Saved a customer $
  19. Used empathy with customer
  20. 10 VOC Friendly
  21. Helped customer understand technology
  22. Say "Thank you" to a customer
  23. Spoke to someone from your birth state
  24. Spoke with someone from your birth state