Signedup newcustomerUsedempathywithcustomerResolvedTS issue10 VOCSatisfactionPasseda CallMonitorPerfect10’sVOCHelpedcustomerunderstandtechnologySpoke tosomeonefrom yourbirth state10 VOCFriendlyShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomerPresenteda friendly& helpfulgreetingSaved acustomer$Helpedan upsetcustomerExceedcustomerexpectationsBe agoodlistenerMade thecustomerfeelimportantMade acustomerfeel great10 VOCAttentive10 VOCKnowledgeableUsedsympathywithcustomerSay"Thankyou" to acustomerPasseda CallMonitorSpoke withsomeonefrom yourbirth stateSignedup newcustomerUsedempathywithcustomerResolvedTS issue10 VOCSatisfactionPasseda CallMonitorPerfect10’sVOCHelpedcustomerunderstandtechnologySpoke tosomeonefrom yourbirth state10 VOCFriendlyShowedsomeonea new KBarticleBuilt arelationshipwith a newcustomerPresenteda friendly& helpfulgreetingSaved acustomer$Helpedan upsetcustomerExceedcustomerexpectationsBe agoodlistenerMade thecustomerfeelimportantMade acustomerfeel great10 VOCAttentive10 VOCKnowledgeableUsedsympathywithcustomerSay"Thankyou" to acustomerPasseda CallMonitorSpoke withsomeonefrom yourbirth state

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Signed up new customer
  2. Used empathy with customer
  3. Resolved TS issue
  4. 10 VOC Satisfaction
  5. Passed a Call Monitor
  6. Perfect 10’s VOC
  7. Helped customer understand technology
  8. Spoke to someone from your birth state
  9. 10 VOC Friendly
  10. Showed someone a new KB article
  11. Built a relationship with a new customer
  12. Presented a friendly & helpful greeting
  13. Saved a customer $
  14. Helped an upset customer
  15. Exceed customer expectations
  16. Be a good listener
  17. Made the customer feel important
  18. Made a customer feel great
  19. 10 VOC Attentive
  20. 10 VOC Knowledgeable
  21. Used sympathy with customer
  22. Say "Thank you" to a customer
  23. Passed a Call Monitor
  24. Spoke with someone from your birth state