Exceedcustomerexpectations10 VOCKnowledgeableHelpedan upsetcustomerSpoke withsomeonefrom yourbirth stateUsedsympathywithcustomerBuilt arelationshipwith a newcustomerSpoke tosomeonefrom yourbirth stateBe agoodlistenerShowedsomeonea new KBarticleMade thecustomerfeelimportant10 VOCAttentiveResolvedTS issuePerfect10’sVOCPasseda CallMonitorSignedup newcustomerHelpedcustomerunderstandtechnology10 VOCFriendlyMade acustomerfeel greatPasseda CallMonitorSaved acustomer$10 VOCSatisfactionSay"Thankyou" to acustomerUsedempathywithcustomerPresenteda friendly& helpfulgreetingExceedcustomerexpectations10 VOCKnowledgeableHelpedan upsetcustomerSpoke withsomeonefrom yourbirth stateUsedsympathywithcustomerBuilt arelationshipwith a newcustomerSpoke tosomeonefrom yourbirth stateBe agoodlistenerShowedsomeonea new KBarticleMade thecustomerfeelimportant10 VOCAttentiveResolvedTS issuePerfect10’sVOCPasseda CallMonitorSignedup newcustomerHelpedcustomerunderstandtechnology10 VOCFriendlyMade acustomerfeel greatPasseda CallMonitorSaved acustomer$10 VOCSatisfactionSay"Thankyou" to acustomerUsedempathywithcustomerPresenteda friendly& helpfulgreeting

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exceed customer expectations
  2. 10 VOC Knowledgeable
  3. Helped an upset customer
  4. Spoke with someone from your birth state
  5. Used sympathy with customer
  6. Built a relationship with a new customer
  7. Spoke to someone from your birth state
  8. Be a good listener
  9. Showed someone a new KB article
  10. Made the customer feel important
  11. 10 VOC Attentive
  12. Resolved TS issue
  13. Perfect 10’s VOC
  14. Passed a Call Monitor
  15. Signed up new customer
  16. Helped customer understand technology
  17. 10 VOC Friendly
  18. Made a customer feel great
  19. Passed a Call Monitor
  20. Saved a customer $
  21. 10 VOC Satisfaction
  22. Say "Thank you" to a customer
  23. Used empathy with customer
  24. Presented a friendly & helpful greeting