Built arelationshipwith a newcustomer10 VOCAttentivePerfect10’sVOCSpoke withsomeonefrom yourbirth stateResolvedTS issue10 VOCFriendlySay"Thankyou" to acustomerSignedup newcustomerPasseda CallMonitorBe agoodlistener10 VOCSatisfactionShowedsomeonea new KBarticleSaved acustomer$Made acustomerfeel greatHelpedan upsetcustomerPasseda CallMonitor10 VOCKnowledgeableUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsUsedsympathywithcustomerHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreetingMade thecustomerfeelimportantBuilt arelationshipwith a newcustomer10 VOCAttentivePerfect10’sVOCSpoke withsomeonefrom yourbirth stateResolvedTS issue10 VOCFriendlySay"Thankyou" to acustomerSignedup newcustomerPasseda CallMonitorBe agoodlistener10 VOCSatisfactionShowedsomeonea new KBarticleSaved acustomer$Made acustomerfeel greatHelpedan upsetcustomerPasseda CallMonitor10 VOCKnowledgeableUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsUsedsympathywithcustomerHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreetingMade thecustomerfeelimportant

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built a relationship with a new customer
  2. 10 VOC Attentive
  3. Perfect 10’s VOC
  4. Spoke with someone from your birth state
  5. Resolved TS issue
  6. 10 VOC Friendly
  7. Say "Thank you" to a customer
  8. Signed up new customer
  9. Passed a Call Monitor
  10. Be a good listener
  11. 10 VOC Satisfaction
  12. Showed someone a new KB article
  13. Saved a customer $
  14. Made a customer feel great
  15. Helped an upset customer
  16. Passed a Call Monitor
  17. 10 VOC Knowledgeable
  18. Used empathy with customer
  19. Spoke to someone from your birth state
  20. Exceed customer expectations
  21. Used sympathy with customer
  22. Helped customer understand technology
  23. Presented a friendly & helpful greeting
  24. Made the customer feel important