Made acustomerfeel greatUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantSay"Thankyou" to acustomer10 VOCAttentiveHelpedan upsetcustomerResolvedTS issueShowedsomeonea new KBarticlePasseda CallMonitorPasseda CallMonitorExceedcustomerexpectations10 VOCSatisfaction10 VOCFriendlyPresenteda friendly& helpfulgreetingBuilt arelationshipwith a newcustomer10 VOCKnowledgeablePerfect10’sVOCSignedup newcustomerSpoke withsomeonefrom yourbirth stateBe agoodlistenerSaved acustomer$Made acustomerfeel greatUsedempathywithcustomerSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantSay"Thankyou" to acustomer10 VOCAttentiveHelpedan upsetcustomerResolvedTS issueShowedsomeonea new KBarticlePasseda CallMonitorPasseda CallMonitorExceedcustomerexpectations10 VOCSatisfaction10 VOCFriendlyPresenteda friendly& helpfulgreetingBuilt arelationshipwith a newcustomer10 VOCKnowledgeablePerfect10’sVOCSignedup newcustomerSpoke withsomeonefrom yourbirth stateBe agoodlistenerSaved acustomer$

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a customer feel great
  2. Used empathy with customer
  3. Spoke to someone from your birth state
  4. Used sympathy with customer
  5. Helped customer understand technology
  6. Made the customer feel important
  7. Say "Thank you" to a customer
  8. 10 VOC Attentive
  9. Helped an upset customer
  10. Resolved TS issue
  11. Showed someone a new KB article
  12. Passed a Call Monitor
  13. Passed a Call Monitor
  14. Exceed customer expectations
  15. 10 VOC Satisfaction
  16. 10 VOC Friendly
  17. Presented a friendly & helpful greeting
  18. Built a relationship with a new customer
  19. 10 VOC Knowledgeable
  20. Perfect 10’s VOC
  21. Signed up new customer
  22. Spoke with someone from your birth state
  23. Be a good listener
  24. Saved a customer $