HelpedcustomerunderstandtechnologyExceedcustomerexpectationsPasseda CallMonitorSpoke withsomeonefrom yourbirth statePerfect10’sVOCShowedsomeonea new KBarticle10 VOCSatisfactionPasseda CallMonitorResolvedTS issueBuilt arelationshipwith a newcustomerUsedempathywithcustomer10 VOCAttentiveMade thecustomerfeelimportantPresenteda friendly& helpfulgreeting10 VOCKnowledgeableUsedsympathywithcustomerSay"Thankyou" to acustomerBe agoodlistenerSaved acustomer$Spoke tosomeonefrom yourbirth stateSignedup newcustomerMade acustomerfeel greatHelpedan upsetcustomer10 VOCFriendlyHelpedcustomerunderstandtechnologyExceedcustomerexpectationsPasseda CallMonitorSpoke withsomeonefrom yourbirth statePerfect10’sVOCShowedsomeonea new KBarticle10 VOCSatisfactionPasseda CallMonitorResolvedTS issueBuilt arelationshipwith a newcustomerUsedempathywithcustomer10 VOCAttentiveMade thecustomerfeelimportantPresenteda friendly& helpfulgreeting10 VOCKnowledgeableUsedsympathywithcustomerSay"Thankyou" to acustomerBe agoodlistenerSaved acustomer$Spoke tosomeonefrom yourbirth stateSignedup newcustomerMade acustomerfeel greatHelpedan upsetcustomer10 VOCFriendly

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped customer understand technology
  2. Exceed customer expectations
  3. Passed a Call Monitor
  4. Spoke with someone from your birth state
  5. Perfect 10’s VOC
  6. Showed someone a new KB article
  7. 10 VOC Satisfaction
  8. Passed a Call Monitor
  9. Resolved TS issue
  10. Built a relationship with a new customer
  11. Used empathy with customer
  12. 10 VOC Attentive
  13. Made the customer feel important
  14. Presented a friendly & helpful greeting
  15. 10 VOC Knowledgeable
  16. Used sympathy with customer
  17. Say "Thank you" to a customer
  18. Be a good listener
  19. Saved a customer $
  20. Spoke to someone from your birth state
  21. Signed up new customer
  22. Made a customer feel great
  23. Helped an upset customer
  24. 10 VOC Friendly