Made thecustomerfeelimportantHelpedan upsetcustomerBe agoodlistener10 VOCSatisfactionSpoke withsomeonefrom yourbirth stateSpoke tosomeonefrom yourbirth stateSaved acustomer$Built arelationshipwith a newcustomerSay"Thankyou" to acustomerPasseda CallMonitorPasseda CallMonitor10 VOCKnowledgeableHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreetingUsedempathywithcustomerUsedsympathywithcustomer10 VOCAttentiveShowedsomeonea new KBarticleResolvedTS issue10 VOCFriendlyPerfect10’sVOCSignedup newcustomerExceedcustomerexpectationsMade acustomerfeel greatMade thecustomerfeelimportantHelpedan upsetcustomerBe agoodlistener10 VOCSatisfactionSpoke withsomeonefrom yourbirth stateSpoke tosomeonefrom yourbirth stateSaved acustomer$Built arelationshipwith a newcustomerSay"Thankyou" to acustomerPasseda CallMonitorPasseda CallMonitor10 VOCKnowledgeableHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreetingUsedempathywithcustomerUsedsympathywithcustomer10 VOCAttentiveShowedsomeonea new KBarticleResolvedTS issue10 VOCFriendlyPerfect10’sVOCSignedup newcustomerExceedcustomerexpectationsMade acustomerfeel great

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made the customer feel important
  2. Helped an upset customer
  3. Be a good listener
  4. 10 VOC Satisfaction
  5. Spoke with someone from your birth state
  6. Spoke to someone from your birth state
  7. Saved a customer $
  8. Built a relationship with a new customer
  9. Say "Thank you" to a customer
  10. Passed a Call Monitor
  11. Passed a Call Monitor
  12. 10 VOC Knowledgeable
  13. Helped customer understand technology
  14. Presented a friendly & helpful greeting
  15. Used empathy with customer
  16. Used sympathy with customer
  17. 10 VOC Attentive
  18. Showed someone a new KB article
  19. Resolved TS issue
  20. 10 VOC Friendly
  21. Perfect 10’s VOC
  22. Signed up new customer
  23. Exceed customer expectations
  24. Made a customer feel great