10 VOC Knowledgeable Passed a Call Monitor Made a customer feel great Used sympathy with customer Signed up new customer Helped an upset customer Used empathy with customer Spoke to someone from your birth state Exceed customer expectations 10 VOC Friendly Perfect 10’s VOC Helped customer understand technology Made the customer feel important Be a good listener 10 VOC Satisfaction 10 VOC Attentive Saved a customer $ Built a relationship with a new customer Showed someone a new KB article Resolved TS issue Spoke with someone from your birth state Say "Thank you" to a customer Passed a Call Monitor Presented a friendly & helpful greeting 10 VOC Knowledgeable Passed a Call Monitor Made a customer feel great Used sympathy with customer Signed up new customer Helped an upset customer Used empathy with customer Spoke to someone from your birth state Exceed customer expectations 10 VOC Friendly Perfect 10’s VOC Helped customer understand technology Made the customer feel important Be a good listener 10 VOC Satisfaction 10 VOC Attentive Saved a customer $ Built a relationship with a new customer Showed someone a new KB article Resolved TS issue Spoke with someone from your birth state Say "Thank you" to a customer Passed a Call Monitor Presented a friendly & helpful greeting
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
10 VOC Knowledgeable
Passed a Call Monitor
Made a customer feel great
Used sympathy with customer
Signed up new customer
Helped an upset customer
Used empathy with customer
Spoke to someone from your birth state
Exceed customer expectations
10 VOC Friendly
Perfect 10’s VOC
Helped customer understand technology
Made the customer feel important
Be a good listener
10 VOC Satisfaction
10 VOC Attentive
Saved a customer $
Built a relationship with a new customer
Showed someone a new KB article
Resolved TS issue
Spoke with someone from your birth state
Say "Thank you" to a customer
Passed a Call Monitor
Presented a friendly & helpful greeting