Passeda CallMonitor10 VOCKnowledgeableHelpedan upsetcustomerHelpedcustomerunderstandtechnologyPerfect10’sVOCPresenteda friendly& helpfulgreetingResolvedTS issueSignedup newcustomerUsedempathywithcustomerPasseda CallMonitorBe agoodlistenerSpoke withsomeonefrom yourbirth state10 VOCSatisfactionMade thecustomerfeelimportantSpoke tosomeonefrom yourbirth stateMade acustomerfeel greatSay"Thankyou" to acustomer10 VOCAttentiveUsedsympathywithcustomerBuilt arelationshipwith a newcustomer10 VOCFriendlyShowedsomeonea new KBarticleSaved acustomer$ExceedcustomerexpectationsPasseda CallMonitor10 VOCKnowledgeableHelpedan upsetcustomerHelpedcustomerunderstandtechnologyPerfect10’sVOCPresenteda friendly& helpfulgreetingResolvedTS issueSignedup newcustomerUsedempathywithcustomerPasseda CallMonitorBe agoodlistenerSpoke withsomeonefrom yourbirth state10 VOCSatisfactionMade thecustomerfeelimportantSpoke tosomeonefrom yourbirth stateMade acustomerfeel greatSay"Thankyou" to acustomer10 VOCAttentiveUsedsympathywithcustomerBuilt arelationshipwith a newcustomer10 VOCFriendlyShowedsomeonea new KBarticleSaved acustomer$Exceedcustomerexpectations

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Passed a Call Monitor
  2. 10 VOC Knowledgeable
  3. Helped an upset customer
  4. Helped customer understand technology
  5. Perfect 10’s VOC
  6. Presented a friendly & helpful greeting
  7. Resolved TS issue
  8. Signed up new customer
  9. Used empathy with customer
  10. Passed a Call Monitor
  11. Be a good listener
  12. Spoke with someone from your birth state
  13. 10 VOC Satisfaction
  14. Made the customer feel important
  15. Spoke to someone from your birth state
  16. Made a customer feel great
  17. Say "Thank you" to a customer
  18. 10 VOC Attentive
  19. Used sympathy with customer
  20. Built a relationship with a new customer
  21. 10 VOC Friendly
  22. Showed someone a new KB article
  23. Saved a customer $
  24. Exceed customer expectations