Made a customer feel great Used sympathy with customer Showed someone a new KB article 10 VOC Attentive Be a good listener Retained a customer from canceling Exceed customer expectations Passed a Call Monitor 10 VOC Friendly Saved a customer $ Signed up new customer Spoke to someone from your birth state Built a relationship Perfect 10’s VOC Presented a friendly & helpful greeting Added AARP to existing customer Helped an upset customer 10 VOC Satisfaction 10 VOC Knowledgeable Helped customer understand technology Resolved a TS issue Made the customer feel important Say "Thank you" to a customer Used empathy with a customer Made a customer feel great Used sympathy with customer Showed someone a new KB article 10 VOC Attentive Be a good listener Retained a customer from canceling Exceed customer expectations Passed a Call Monitor 10 VOC Friendly Saved a customer $ Signed up new customer Spoke to someone from your birth state Built a relationship Perfect 10’s VOC Presented a friendly & helpful greeting Added AARP to existing customer Helped an upset customer 10 VOC Satisfaction 10 VOC Knowledgeable Helped customer understand technology Resolved a TS issue Made the customer feel important Say "Thank you" to a customer Used empathy with a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Made a customer feel great
Used sympathy with customer
Showed someone a new KB article
10 VOC Attentive
Be a good listener
Retained a customer from canceling
Exceed customer expectations
Passed a Call Monitor
10 VOC Friendly
Saved a customer $
Signed up new customer
Spoke to someone from your birth state
Built a relationship
Perfect 10’s VOC
Presented a friendly & helpful greeting
Added AARP to existing customer
Helped an upset customer
10 VOC Satisfaction
10 VOC Knowledgeable
Helped customer understand technology
Resolved a TS issue
Made the customer feel important
Say "Thank you" to a customer
Used empathy with a customer