Made acustomerfeel greatPerfect10’sVOCUsedempathywith acustomer10 VOCAttentiveBuilt arelationshipHelpedcustomerunderstandtechnologyUsedsympathywithcustomerSignedup newcustomerAddedAARP toexistingcustomer10 VOCSatisfactionSaved acustomer$Made thecustomerfeelimportantShowedsomeonea new KBarticleSay"Thankyou" to acustomerBe agoodlistenerSpoke tosomeonefrom yourbirth state10 VOCKnowledgeable10 VOCFriendlyPresenteda friendly& helpfulgreetingRetained acustomerfromcancelingExceedcustomerexpectationsResolveda TSissuePasseda CallMonitorHelpedan upsetcustomerMade acustomerfeel greatPerfect10’sVOCUsedempathywith acustomer10 VOCAttentiveBuilt arelationshipHelpedcustomerunderstandtechnologyUsedsympathywithcustomerSignedup newcustomerAddedAARP toexistingcustomer10 VOCSatisfactionSaved acustomer$Made thecustomerfeelimportantShowedsomeonea new KBarticleSay"Thankyou" to acustomerBe agoodlistenerSpoke tosomeonefrom yourbirth state10 VOCKnowledgeable10 VOCFriendlyPresenteda friendly& helpfulgreetingRetained acustomerfromcancelingExceedcustomerexpectationsResolveda TSissuePasseda CallMonitorHelpedan upsetcustomer

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a customer feel great
  2. Perfect 10’s VOC
  3. Used empathy with a customer
  4. 10 VOC Attentive
  5. Built a relationship
  6. Helped customer understand technology
  7. Used sympathy with customer
  8. Signed up new customer
  9. Added AARP to existing customer
  10. 10 VOC Satisfaction
  11. Saved a customer $
  12. Made the customer feel important
  13. Showed someone a new KB article
  14. Say "Thank you" to a customer
  15. Be a good listener
  16. Spoke to someone from your birth state
  17. 10 VOC Knowledgeable
  18. 10 VOC Friendly
  19. Presented a friendly & helpful greeting
  20. Retained a customer from canceling
  21. Exceed customer expectations
  22. Resolved a TS issue
  23. Passed a Call Monitor
  24. Helped an upset customer