Made thecustomerfeelimportantHelpedan upsetcustomerUsedsympathywithcustomer10 VOCSatisfactionSpoke tosomeonefrom yourbirth stateResolveda TSissueHelpedcustomerunderstandtechnologyUsedempathywith acustomerPasseda CallMonitorSay"Thankyou" to acustomerBe agoodlistenerBuilt arelationshipRetained acustomerfromcancelingMade acustomerfeel greatSaved acustomer$Showedsomeonea new KBarticle10 VOCKnowledgeablePerfect10’sVOC10 VOCAttentivePresenteda friendly& helpfulgreeting10 VOCFriendlySignedup newcustomerAddedAARP toexistingcustomerExceedcustomerexpectationsMade thecustomerfeelimportantHelpedan upsetcustomerUsedsympathywithcustomer10 VOCSatisfactionSpoke tosomeonefrom yourbirth stateResolveda TSissueHelpedcustomerunderstandtechnologyUsedempathywith acustomerPasseda CallMonitorSay"Thankyou" to acustomerBe agoodlistenerBuilt arelationshipRetained acustomerfromcancelingMade acustomerfeel greatSaved acustomer$Showedsomeonea new KBarticle10 VOCKnowledgeablePerfect10’sVOC10 VOCAttentivePresenteda friendly& helpfulgreeting10 VOCFriendlySignedup newcustomerAddedAARP toexistingcustomerExceedcustomerexpectations

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made the customer feel important
  2. Helped an upset customer
  3. Used sympathy with customer
  4. 10 VOC Satisfaction
  5. Spoke to someone from your birth state
  6. Resolved a TS issue
  7. Helped customer understand technology
  8. Used empathy with a customer
  9. Passed a Call Monitor
  10. Say "Thank you" to a customer
  11. Be a good listener
  12. Built a relationship
  13. Retained a customer from canceling
  14. Made a customer feel great
  15. Saved a customer $
  16. Showed someone a new KB article
  17. 10 VOC Knowledgeable
  18. Perfect 10’s VOC
  19. 10 VOC Attentive
  20. Presented a friendly & helpful greeting
  21. 10 VOC Friendly
  22. Signed up new customer
  23. Added AARP to existing customer
  24. Exceed customer expectations