Showedsomeonea new KBarticlePresenteda friendly& helpfulgreeting10 VOCSatisfactionHelpedcustomerunderstandtechnologyMade acustomerfeel great10 VOCKnowledgeableAddedAARP toexistingcustomerSay"Thankyou" to acustomerPasseda CallMonitorUsedempathywith acustomerMade thecustomerfeelimportantBuilt arelationshipUsedsympathywithcustomerRetained acustomerfromcancelingResolveda TSissueSignedup newcustomerHelpedan upsetcustomer10 VOCAttentiveExceedcustomerexpectations10 VOCFriendlySpoke tosomeonefrom yourbirth stateBe agoodlistenerSaved acustomer$Perfect10’sVOCShowedsomeonea new KBarticlePresenteda friendly& helpfulgreeting10 VOCSatisfactionHelpedcustomerunderstandtechnologyMade acustomerfeel great10 VOCKnowledgeableAddedAARP toexistingcustomerSay"Thankyou" to acustomerPasseda CallMonitorUsedempathywith acustomerMade thecustomerfeelimportantBuilt arelationshipUsedsympathywithcustomerRetained acustomerfromcancelingResolveda TSissueSignedup newcustomerHelpedan upsetcustomer10 VOCAttentiveExceedcustomerexpectations10 VOCFriendlySpoke tosomeonefrom yourbirth stateBe agoodlistenerSaved acustomer$Perfect10’sVOC

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed someone a new KB article
  2. Presented a friendly & helpful greeting
  3. 10 VOC Satisfaction
  4. Helped customer understand technology
  5. Made a customer feel great
  6. 10 VOC Knowledgeable
  7. Added AARP to existing customer
  8. Say "Thank you" to a customer
  9. Passed a Call Monitor
  10. Used empathy with a customer
  11. Made the customer feel important
  12. Built a relationship
  13. Used sympathy with customer
  14. Retained a customer from canceling
  15. Resolved a TS issue
  16. Signed up new customer
  17. Helped an upset customer
  18. 10 VOC Attentive
  19. Exceed customer expectations
  20. 10 VOC Friendly
  21. Spoke to someone from your birth state
  22. Be a good listener
  23. Saved a customer $
  24. Perfect 10’s VOC