Spoke tosomeonefrom yourbirth stateAddedAARP toexistingcustomerMade thecustomerfeelimportantExceedcustomerexpectationsSaved acustomer$Made acustomerfeel great10 VOCAttentiveHelpedan upsetcustomerHelpedcustomerunderstandtechnologyRetained acustomerfromcancelingSay"Thankyou" to acustomer10 VOCFriendlyPasseda CallMonitorUsedsympathywithcustomerPerfect10’sVOCResolveda TSissuePresenteda friendly& helpfulgreetingBe agoodlistenerBuilt arelationship10 VOCKnowledgeableUsedempathywith acustomer10 VOCSatisfactionShowedsomeonea new KBarticleSignedup newcustomerSpoke tosomeonefrom yourbirth stateAddedAARP toexistingcustomerMade thecustomerfeelimportantExceedcustomerexpectationsSaved acustomer$Made acustomerfeel great10 VOCAttentiveHelpedan upsetcustomerHelpedcustomerunderstandtechnologyRetained acustomerfromcancelingSay"Thankyou" to acustomer10 VOCFriendlyPasseda CallMonitorUsedsympathywithcustomerPerfect10’sVOCResolveda TSissuePresenteda friendly& helpfulgreetingBe agoodlistenerBuilt arelationship10 VOCKnowledgeableUsedempathywith acustomer10 VOCSatisfactionShowedsomeonea new KBarticleSignedup newcustomer

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to someone from your birth state
  2. Added AARP to existing customer
  3. Made the customer feel important
  4. Exceed customer expectations
  5. Saved a customer $
  6. Made a customer feel great
  7. 10 VOC Attentive
  8. Helped an upset customer
  9. Helped customer understand technology
  10. Retained a customer from canceling
  11. Say "Thank you" to a customer
  12. 10 VOC Friendly
  13. Passed a Call Monitor
  14. Used sympathy with customer
  15. Perfect 10’s VOC
  16. Resolved a TS issue
  17. Presented a friendly & helpful greeting
  18. Be a good listener
  19. Built a relationship
  20. 10 VOC Knowledgeable
  21. Used empathy with a customer
  22. 10 VOC Satisfaction
  23. Showed someone a new KB article
  24. Signed up new customer