10 VOCSatisfaction10 VOCKnowledgeablePasseda CallMonitorRetained acustomerfromcancelingPresenteda friendly& helpfulgreetingMade thecustomerfeelimportant10 VOCAttentiveHelpedcustomerunderstandtechnologySignedup newcustomerBuilt arelationshipHelpedan upsetcustomer10 VOCFriendlyAddedAARP toexistingcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsSaved acustomer$Usedempathywith acustomerMade acustomerfeel greatResolveda TSissuePerfect10’sVOCBe agoodlistenerShowedsomeonea new KBarticleUsedsympathywithcustomerSay"Thankyou" to acustomer10 VOCSatisfaction10 VOCKnowledgeablePasseda CallMonitorRetained acustomerfromcancelingPresenteda friendly& helpfulgreetingMade thecustomerfeelimportant10 VOCAttentiveHelpedcustomerunderstandtechnologySignedup newcustomerBuilt arelationshipHelpedan upsetcustomer10 VOCFriendlyAddedAARP toexistingcustomerSpoke tosomeonefrom yourbirth stateExceedcustomerexpectationsSaved acustomer$Usedempathywith acustomerMade acustomerfeel greatResolveda TSissuePerfect10’sVOCBe agoodlistenerShowedsomeonea new KBarticleUsedsympathywithcustomerSay"Thankyou" to acustomer

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 VOC Satisfaction
  2. 10 VOC Knowledgeable
  3. Passed a Call Monitor
  4. Retained a customer from canceling
  5. Presented a friendly & helpful greeting
  6. Made the customer feel important
  7. 10 VOC Attentive
  8. Helped customer understand technology
  9. Signed up new customer
  10. Built a relationship
  11. Helped an upset customer
  12. 10 VOC Friendly
  13. Added AARP to existing customer
  14. Spoke to someone from your birth state
  15. Exceed customer expectations
  16. Saved a customer $
  17. Used empathy with a customer
  18. Made a customer feel great
  19. Resolved a TS issue
  20. Perfect 10’s VOC
  21. Be a good listener
  22. Showed someone a new KB article
  23. Used sympathy with customer
  24. Say "Thank you" to a customer