Be a good listener Used sympathy with customer Showed someone a new KB article 10 VOC Knowledgeable Built a relationship Spoke to someone from your birth state Signed up new customer 10 VOC Friendly 10 VOC Satisfaction Perfect 10’s VOC Exceed customer expectations Added AARP to existing customer Made a customer feel great Resolved a TS issue 10 VOC Attentive Made the customer feel important Helped an upset customer Passed a Call Monitor Retained a customer from canceling Helped customer understand technology Presented a friendly & helpful greeting Say "Thank you" to a customer Used empathy with a customer Saved a customer $ Be a good listener Used sympathy with customer Showed someone a new KB article 10 VOC Knowledgeable Built a relationship Spoke to someone from your birth state Signed up new customer 10 VOC Friendly 10 VOC Satisfaction Perfect 10’s VOC Exceed customer expectations Added AARP to existing customer Made a customer feel great Resolved a TS issue 10 VOC Attentive Made the customer feel important Helped an upset customer Passed a Call Monitor Retained a customer from canceling Helped customer understand technology Presented a friendly & helpful greeting Say "Thank you" to a customer Used empathy with a customer Saved a customer $
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Be a good listener
Used sympathy with customer
Showed someone a new KB article
10 VOC Knowledgeable
Built a relationship
Spoke to someone from your birth state
Signed up new customer
10 VOC Friendly
10 VOC Satisfaction
Perfect 10’s VOC
Exceed customer expectations
Added AARP to existing customer
Made a customer feel great
Resolved a TS issue
10 VOC Attentive
Made the customer feel important
Helped an upset customer
Passed a Call Monitor
Retained a customer from canceling
Helped customer understand technology
Presented a friendly & helpful greeting
Say "Thank you" to a customer
Used empathy with a customer
Saved a customer $