Resolveda TSissueExceedcustomerexpectationsAddedAARP toexistingcustomerShowedsomeonea new KBarticlePresenteda friendly& helpfulgreeting10 VOCKnowledgeable10 VOCFriendly10 VOCSatisfactionBe agoodlistenerPerfect10’sVOCSpoke tosomeonefrom yourbirth stateUsedempathywith acustomerSignedup newcustomerMade acustomerfeel greatBuilt arelationshipRetained acustomerfromcancelingPasseda CallMonitorUsedsympathywithcustomer10 VOCAttentiveHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantSay"Thankyou" to acustomerHelpedan upsetcustomerSaved acustomer$Resolveda TSissueExceedcustomerexpectationsAddedAARP toexistingcustomerShowedsomeonea new KBarticlePresenteda friendly& helpfulgreeting10 VOCKnowledgeable10 VOCFriendly10 VOCSatisfactionBe agoodlistenerPerfect10’sVOCSpoke tosomeonefrom yourbirth stateUsedempathywith acustomerSignedup newcustomerMade acustomerfeel greatBuilt arelationshipRetained acustomerfromcancelingPasseda CallMonitorUsedsympathywithcustomer10 VOCAttentiveHelpedcustomerunderstandtechnologyMade thecustomerfeelimportantSay"Thankyou" to acustomerHelpedan upsetcustomerSaved acustomer$

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a TS issue
  2. Exceed customer expectations
  3. Added AARP to existing customer
  4. Showed someone a new KB article
  5. Presented a friendly & helpful greeting
  6. 10 VOC Knowledgeable
  7. 10 VOC Friendly
  8. 10 VOC Satisfaction
  9. Be a good listener
  10. Perfect 10’s VOC
  11. Spoke to someone from your birth state
  12. Used empathy with a customer
  13. Signed up new customer
  14. Made a customer feel great
  15. Built a relationship
  16. Retained a customer from canceling
  17. Passed a Call Monitor
  18. Used sympathy with customer
  19. 10 VOC Attentive
  20. Helped customer understand technology
  21. Made the customer feel important
  22. Say "Thank you" to a customer
  23. Helped an upset customer
  24. Saved a customer $