Presenteda friendly& helpfulgreeting10 VOCAttentiveExceedcustomerexpectationsPasseda CallMonitorBe agoodlistenerSaved acustomer$10 VOCSatisfactionRetained acustomerfromcancelingHelpedan upsetcustomerHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerShowedsomeonea new KBarticleUsedempathywith acustomerMade acustomerfeel greatPerfect10’sVOCAddedAARP toexistingcustomerSignedup newcustomerSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerResolveda TSissue10 VOCKnowledgeable10 VOCFriendlyMade thecustomerfeelimportantBuilt arelationshipPresenteda friendly& helpfulgreeting10 VOCAttentiveExceedcustomerexpectationsPasseda CallMonitorBe agoodlistenerSaved acustomer$10 VOCSatisfactionRetained acustomerfromcancelingHelpedan upsetcustomerHelpedcustomerunderstandtechnologySay"Thankyou" to acustomerShowedsomeonea new KBarticleUsedempathywith acustomerMade acustomerfeel greatPerfect10’sVOCAddedAARP toexistingcustomerSignedup newcustomerSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerResolveda TSissue10 VOCKnowledgeable10 VOCFriendlyMade thecustomerfeelimportantBuilt arelationship

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presented a friendly & helpful greeting
  2. 10 VOC Attentive
  3. Exceed customer expectations
  4. Passed a Call Monitor
  5. Be a good listener
  6. Saved a customer $
  7. 10 VOC Satisfaction
  8. Retained a customer from canceling
  9. Helped an upset customer
  10. Helped customer understand technology
  11. Say "Thank you" to a customer
  12. Showed someone a new KB article
  13. Used empathy with a customer
  14. Made a customer feel great
  15. Perfect 10’s VOC
  16. Added AARP to existing customer
  17. Signed up new customer
  18. Spoke to someone from your birth state
  19. Used sympathy with customer
  20. Resolved a TS issue
  21. 10 VOC Knowledgeable
  22. 10 VOC Friendly
  23. Made the customer feel important
  24. Built a relationship