Be agoodlistener10 VOCKnowledgeableSpoke tosomeonefrom yourbirth stateAddedAARP toexistingcustomerShowedsomeonea new KBarticleMade thecustomerfeelimportantSignedup newcustomer10 VOCFriendlySaved acustomer$Retained acustomerfromcancelingPresenteda friendly& helpfulgreetingBuilt arelationshipPerfect10’sVOCUsedsympathywithcustomer10 VOCAttentiveResolveda TSissueHelpedan upsetcustomerSay"Thankyou" to acustomerExceedcustomerexpectationsHelpedcustomerunderstandtechnology10 VOCSatisfactionMade acustomerfeel greatUsedempathywith acustomerPasseda CallMonitorBe agoodlistener10 VOCKnowledgeableSpoke tosomeonefrom yourbirth stateAddedAARP toexistingcustomerShowedsomeonea new KBarticleMade thecustomerfeelimportantSignedup newcustomer10 VOCFriendlySaved acustomer$Retained acustomerfromcancelingPresenteda friendly& helpfulgreetingBuilt arelationshipPerfect10’sVOCUsedsympathywithcustomer10 VOCAttentiveResolveda TSissueHelpedan upsetcustomerSay"Thankyou" to acustomerExceedcustomerexpectationsHelpedcustomerunderstandtechnology10 VOCSatisfactionMade acustomerfeel greatUsedempathywith acustomerPasseda CallMonitor

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be a good listener
  2. 10 VOC Knowledgeable
  3. Spoke to someone from your birth state
  4. Added AARP to existing customer
  5. Showed someone a new KB article
  6. Made the customer feel important
  7. Signed up new customer
  8. 10 VOC Friendly
  9. Saved a customer $
  10. Retained a customer from canceling
  11. Presented a friendly & helpful greeting
  12. Built a relationship
  13. Perfect 10’s VOC
  14. Used sympathy with customer
  15. 10 VOC Attentive
  16. Resolved a TS issue
  17. Helped an upset customer
  18. Say "Thank you" to a customer
  19. Exceed customer expectations
  20. Helped customer understand technology
  21. 10 VOC Satisfaction
  22. Made a customer feel great
  23. Used empathy with a customer
  24. Passed a Call Monitor