Spoke tosomeonefrom yourbirth stateUsedsympathywithcustomerRetained acustomerfromcancelingResolveda TSissue10 VOCAttentive10 VOCSatisfactionBuilt arelationshipPerfect10’sVOCBe agoodlistenerSignedup newcustomerUsedempathywith acustomerPasseda CallMonitor10 VOCFriendlyMade thecustomerfeelimportantExceedcustomerexpectationsShowedsomeonea new KBarticleSay"Thankyou" to acustomer10 VOCKnowledgeableHelpedan upsetcustomerSaved acustomer$AddedAARP toexistingcustomerMade acustomerfeel greatHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreetingSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerRetained acustomerfromcancelingResolveda TSissue10 VOCAttentive10 VOCSatisfactionBuilt arelationshipPerfect10’sVOCBe agoodlistenerSignedup newcustomerUsedempathywith acustomerPasseda CallMonitor10 VOCFriendlyMade thecustomerfeelimportantExceedcustomerexpectationsShowedsomeonea new KBarticleSay"Thankyou" to acustomer10 VOCKnowledgeableHelpedan upsetcustomerSaved acustomer$AddedAARP toexistingcustomerMade acustomerfeel greatHelpedcustomerunderstandtechnologyPresenteda friendly& helpfulgreeting

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to someone from your birth state
  2. Used sympathy with customer
  3. Retained a customer from canceling
  4. Resolved a TS issue
  5. 10 VOC Attentive
  6. 10 VOC Satisfaction
  7. Built a relationship
  8. Perfect 10’s VOC
  9. Be a good listener
  10. Signed up new customer
  11. Used empathy with a customer
  12. Passed a Call Monitor
  13. 10 VOC Friendly
  14. Made the customer feel important
  15. Exceed customer expectations
  16. Showed someone a new KB article
  17. Say "Thank you" to a customer
  18. 10 VOC Knowledgeable
  19. Helped an upset customer
  20. Saved a customer $
  21. Added AARP to existing customer
  22. Made a customer feel great
  23. Helped customer understand technology
  24. Presented a friendly & helpful greeting