10 VOC Knowledgeable 10 VOC Attentive Signed up new customer Perfect 10’s VOC Spoke to someone from your birth state Passed a Call Monitor Added AARP to existing customer Used sympathy with customer Retained a customer from canceling Helped customer understand technology Be a good listener Saved a customer $ Showed someone a new KB article 10 VOC Friendly Built a relationship Used empathy with a customer Made a customer feel great Say "Thank you" to a customer Exceed customer expectations Resolved a TS issue Presented a friendly & helpful greeting 10 VOC Satisfaction Helped an upset customer Made the customer feel important 10 VOC Knowledgeable 10 VOC Attentive Signed up new customer Perfect 10’s VOC Spoke to someone from your birth state Passed a Call Monitor Added AARP to existing customer Used sympathy with customer Retained a customer from canceling Helped customer understand technology Be a good listener Saved a customer $ Showed someone a new KB article 10 VOC Friendly Built a relationship Used empathy with a customer Made a customer feel great Say "Thank you" to a customer Exceed customer expectations Resolved a TS issue Presented a friendly & helpful greeting 10 VOC Satisfaction Helped an upset customer Made the customer feel important
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
10 VOC Knowledgeable
10 VOC Attentive
Signed up new customer
Perfect 10’s VOC
Spoke to someone from your birth state
Passed a Call Monitor
Added AARP to existing customer
Used sympathy with customer
Retained a customer from canceling
Helped customer understand technology
Be a good listener
Saved a customer $
Showed someone a new KB article
10 VOC Friendly
Built a relationship
Used empathy with a customer
Made a customer feel great
Say "Thank you" to a customer
Exceed customer expectations
Resolved a TS issue
Presented a friendly & helpful greeting
10 VOC Satisfaction
Helped an upset customer
Made the customer feel important