HelpedcustomerunderstandtechnologyResolveda TSissuePerfect10’sVOCAddedAARP toexistingcustomerUsedempathywith acustomerPasseda CallMonitorSignedup newcustomerExceedcustomerexpectationsSay"Thankyou" to acustomer10 VOCFriendlyRetained acustomerfromcanceling10 VOCSatisfactionSpoke tosomeonefrom yourbirth state10 VOCAttentive10 VOCKnowledgeableSaved acustomer$Presenteda friendly& helpfulgreetingMade thecustomerfeelimportantHelpedan upsetcustomerBe agoodlistenerShowedsomeonea new KBarticleBuilt arelationshipUsedsympathywithcustomerMade acustomerfeel greatHelpedcustomerunderstandtechnologyResolveda TSissuePerfect10’sVOCAddedAARP toexistingcustomerUsedempathywith acustomerPasseda CallMonitorSignedup newcustomerExceedcustomerexpectationsSay"Thankyou" to acustomer10 VOCFriendlyRetained acustomerfromcanceling10 VOCSatisfactionSpoke tosomeonefrom yourbirth state10 VOCAttentive10 VOCKnowledgeableSaved acustomer$Presenteda friendly& helpfulgreetingMade thecustomerfeelimportantHelpedan upsetcustomerBe agoodlistenerShowedsomeonea new KBarticleBuilt arelationshipUsedsympathywithcustomerMade acustomerfeel great

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped customer understand technology
  2. Resolved a TS issue
  3. Perfect 10’s VOC
  4. Added AARP to existing customer
  5. Used empathy with a customer
  6. Passed a Call Monitor
  7. Signed up new customer
  8. Exceed customer expectations
  9. Say "Thank you" to a customer
  10. 10 VOC Friendly
  11. Retained a customer from canceling
  12. 10 VOC Satisfaction
  13. Spoke to someone from your birth state
  14. 10 VOC Attentive
  15. 10 VOC Knowledgeable
  16. Saved a customer $
  17. Presented a friendly & helpful greeting
  18. Made the customer feel important
  19. Helped an upset customer
  20. Be a good listener
  21. Showed someone a new KB article
  22. Built a relationship
  23. Used sympathy with customer
  24. Made a customer feel great