Helped customer understand technology Signed up new customer 10 VOC Satisfaction Say "Thank you" to a customer Used sympathy with customer 10 VOC Attentive Made the customer feel important Spoke to someone from your birth state Saved a customer $ Retained a customer from canceling Added AARP to existing customer Used empathy with a customer Presented a friendly & helpful greeting Helped an upset customer 10 VOC Knowledgeable Showed someone a new KB article 10 VOC Friendly Made a customer feel great Be a good listener Built a relationship Exceed customer expectations Resolved a TS issue Perfect 10’s VOC Passed a Call Monitor Helped customer understand technology Signed up new customer 10 VOC Satisfaction Say "Thank you" to a customer Used sympathy with customer 10 VOC Attentive Made the customer feel important Spoke to someone from your birth state Saved a customer $ Retained a customer from canceling Added AARP to existing customer Used empathy with a customer Presented a friendly & helpful greeting Helped an upset customer 10 VOC Knowledgeable Showed someone a new KB article 10 VOC Friendly Made a customer feel great Be a good listener Built a relationship Exceed customer expectations Resolved a TS issue Perfect 10’s VOC Passed a Call Monitor
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped customer understand technology
Signed up new customer
10 VOC Satisfaction
Say "Thank you" to a customer
Used sympathy with customer
10 VOC Attentive
Made the customer feel important
Spoke to someone from your birth state
Saved a customer $
Retained a customer from canceling
Added AARP to existing customer
Used empathy with a customer
Presented a friendly & helpful greeting
Helped an upset customer
10 VOC Knowledgeable
Showed someone a new KB article
10 VOC Friendly
Made a customer feel great
Be a good listener
Built a relationship
Exceed customer expectations
Resolved a TS issue
Perfect 10’s VOC
Passed a Call Monitor