10 VOCKnowledgeable10 VOCAttentiveSignedup newcustomerPerfect10’sVOCSpoke tosomeonefrom yourbirth statePasseda CallMonitorAddedAARP toexistingcustomerUsedsympathywithcustomerRetained acustomerfromcancelingHelpedcustomerunderstandtechnologyBe agoodlistenerSaved acustomer$Showedsomeonea new KBarticle10 VOCFriendlyBuilt arelationshipUsedempathywith acustomerMade acustomerfeel greatSay"Thankyou" to acustomerExceedcustomerexpectationsResolveda TSissuePresenteda friendly& helpfulgreeting10 VOCSatisfactionHelpedan upsetcustomerMade thecustomerfeelimportant10 VOCKnowledgeable10 VOCAttentiveSignedup newcustomerPerfect10’sVOCSpoke tosomeonefrom yourbirth statePasseda CallMonitorAddedAARP toexistingcustomerUsedsympathywithcustomerRetained acustomerfromcancelingHelpedcustomerunderstandtechnologyBe agoodlistenerSaved acustomer$Showedsomeonea new KBarticle10 VOCFriendlyBuilt arelationshipUsedempathywith acustomerMade acustomerfeel greatSay"Thankyou" to acustomerExceedcustomerexpectationsResolveda TSissuePresenteda friendly& helpfulgreeting10 VOCSatisfactionHelpedan upsetcustomerMade thecustomerfeelimportant

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 VOC Knowledgeable
  2. 10 VOC Attentive
  3. Signed up new customer
  4. Perfect 10’s VOC
  5. Spoke to someone from your birth state
  6. Passed a Call Monitor
  7. Added AARP to existing customer
  8. Used sympathy with customer
  9. Retained a customer from canceling
  10. Helped customer understand technology
  11. Be a good listener
  12. Saved a customer $
  13. Showed someone a new KB article
  14. 10 VOC Friendly
  15. Built a relationship
  16. Used empathy with a customer
  17. Made a customer feel great
  18. Say "Thank you" to a customer
  19. Exceed customer expectations
  20. Resolved a TS issue
  21. Presented a friendly & helpful greeting
  22. 10 VOC Satisfaction
  23. Helped an upset customer
  24. Made the customer feel important