Spoke to someone from your birth state Used sympathy with customer Retained a customer from canceling Resolved a TS issue 10 VOC Attentive 10 VOC Satisfaction Built a relationship Perfect 10’s VOC Be a good listener Signed up new customer Used empathy with a customer Passed a Call Monitor 10 VOC Friendly Made the customer feel important Exceed customer expectations Showed someone a new KB article Say "Thank you" to a customer 10 VOC Knowledgeable Helped an upset customer Saved a customer $ Added AARP to existing customer Made a customer feel great Helped customer understand technology Presented a friendly & helpful greeting Spoke to someone from your birth state Used sympathy with customer Retained a customer from canceling Resolved a TS issue 10 VOC Attentive 10 VOC Satisfaction Built a relationship Perfect 10’s VOC Be a good listener Signed up new customer Used empathy with a customer Passed a Call Monitor 10 VOC Friendly Made the customer feel important Exceed customer expectations Showed someone a new KB article Say "Thank you" to a customer 10 VOC Knowledgeable Helped an upset customer Saved a customer $ Added AARP to existing customer Made a customer feel great Helped customer understand technology Presented a friendly & helpful greeting
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Spoke to someone from your birth state
Used sympathy with customer
Retained a customer from canceling
Resolved a TS issue
10 VOC Attentive
10 VOC Satisfaction
Built a relationship
Perfect 10’s VOC
Be a good listener
Signed up new customer
Used empathy with a customer
Passed a Call Monitor
10 VOC Friendly
Made the customer feel important
Exceed customer expectations
Showed someone a new KB article
Say "Thank you" to a customer
10 VOC Knowledgeable
Helped an upset customer
Saved a customer $
Added AARP to existing customer
Made a customer feel great
Helped customer understand technology
Presented a friendly & helpful greeting