10 VOCKnowledgeableHelpedcustomerunderstandtechnologyRetained acustomerfromcancelingExceedcustomerexpectationsPerfect10’sVOC10 VOCAttentiveSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerSay"Thankyou" to acustomerUsedempathywith acustomerPasseda CallMonitorSaved acustomer$Resolveda TSissueHelpedan upsetcustomerMade acustomerfeel greatShowedsomeonea new KBarticleBe agoodlistenerSignedup newcustomerPresenteda friendly& helpfulgreetingMade thecustomerfeelimportant10 VOCSatisfactionAddedAARP toexistingcustomer10 VOCFriendlyBuilt arelationship10 VOCKnowledgeableHelpedcustomerunderstandtechnologyRetained acustomerfromcancelingExceedcustomerexpectationsPerfect10’sVOC10 VOCAttentiveSpoke tosomeonefrom yourbirth stateUsedsympathywithcustomerSay"Thankyou" to acustomerUsedempathywith acustomerPasseda CallMonitorSaved acustomer$Resolveda TSissueHelpedan upsetcustomerMade acustomerfeel greatShowedsomeonea new KBarticleBe agoodlistenerSignedup newcustomerPresenteda friendly& helpfulgreetingMade thecustomerfeelimportant10 VOCSatisfactionAddedAARP toexistingcustomer10 VOCFriendlyBuilt arelationship

Customer Appreciation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 VOC Knowledgeable
  2. Helped customer understand technology
  3. Retained a customer from canceling
  4. Exceed customer expectations
  5. Perfect 10’s VOC
  6. 10 VOC Attentive
  7. Spoke to someone from your birth state
  8. Used sympathy with customer
  9. Say "Thank you" to a customer
  10. Used empathy with a customer
  11. Passed a Call Monitor
  12. Saved a customer $
  13. Resolved a TS issue
  14. Helped an upset customer
  15. Made a customer feel great
  16. Showed someone a new KB article
  17. Be a good listener
  18. Signed up new customer
  19. Presented a friendly & helpful greeting
  20. Made the customer feel important
  21. 10 VOC Satisfaction
  22. Added AARP to existing customer
  23. 10 VOC Friendly
  24. Built a relationship