ComplimentcallI have 10Surveysall at100%I hit all preferredexpectations duringCalibration/CoachingWowCallOffered selfserviceoptions forRewardsRedemptionA teammatetold me I hada greatEmpathyStatementMy teamendedWeek 2 @90% T2BCoach saidI had aGreat valueStatementProvidedInstructionalEmail forAlerts setupA coach said Ihad a GreatAcknowledgmentI ended theweek withmy T2B @100%I receiveda surveywith GreatVerbatimA coach said Ihad GreatAcknowledgmentMy teamended OJT(Week 3)with a 90%T2BMy teamendedweek 1100% T2BI heard a greatacknowledgmentfrom ateammateSurveywith GreatVerbatimI offered selfserviceoption forcredit lineincreaseI received a100% surveywith a greatverbatimI have 5surveys@ 100%ProvidedInstructionalEmail forTravel FlagI offeredself serviceoptions forTravel FlagI heard aGreat ValueStatementfrom ateammateI was bleto De-escalate acallComplimentcallI have 10Surveysall at100%I hit all preferredexpectations duringCalibration/CoachingWowCallOffered selfserviceoptions forRewardsRedemptionA teammatetold me I hada greatEmpathyStatementMy teamendedWeek 2 @90% T2BCoach saidI had aGreat valueStatementProvidedInstructionalEmail forAlerts setupA coach said Ihad a GreatAcknowledgmentI ended theweek withmy T2B @100%I receiveda surveywith GreatVerbatimA coach said Ihad GreatAcknowledgmentMy teamended OJT(Week 3)with a 90%T2BMy teamendedweek 1100% T2BI heard a greatacknowledgmentfrom ateammateSurveywith GreatVerbatimI offered selfserviceoption forcredit lineincreaseI received a100% surveywith a greatverbatimI have 5surveys@ 100%ProvidedInstructionalEmail forTravel FlagI offeredself serviceoptions forTravel FlagI heard aGreat ValueStatementfrom ateammateI was bleto De-escalate acall

Preferred OJT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment call
  2. I have 10 Surveys all at 100%
  3. I hit all preferred expectations during Calibration/Coaching
  4. Wow Call
  5. Offered self service options for Rewards Redemption
  6. A teammate told me I had a great Empathy Statement
  7. My team ended Week 2 @ 90% T2B
  8. Coach said I had a Great value Statement
  9. Provided Instructional Email for Alerts setup
  10. A coach said I had a Great Acknowledgment
  11. I ended the week with my T2B @ 100%
  12. I received a survey with Great Verbatim
  13. A coach said I had Great Acknowledgment
  14. My team ended OJT (Week 3) with a 90% T2B
  15. My team ended week 1 100% T2B
  16. I heard a great acknowledgment from a teammate
  17. Survey with Great Verbatim
  18. I offered self service option for credit line increase
  19. I received a 100% survey with a great verbatim
  20. I have 5 surveys @ 100%
  21. Provided Instructional Email for Travel Flag
  22. I offered self service options for Travel Flag
  23. I heard a Great Value Statement from a teammate
  24. I was ble to De-escalate a call