FramedCallDeliveredExemplaryCustomerServiceUpdatedFULLContactInformationVolunteeredfor OT thisweekReachedRMD/ERACfor RentalExtensionDiscussedMAWaiverArrangedSecondaryTowDiscussedeServiceandbenefitsEducatedCustomerof SSPOvercameobjectionto SSP orGRNReviewedrentalchecklistUtilizedHelpGroup forQuestionProvidedC&C to avictim ofHurricaneArrangedAccidentSceneTowAskedTotal LossQuestionsfor C&PResolvedstatus callwithoutCRRFramedCallDeliveredExemplaryCustomerServiceUpdatedFULLContactInformationVolunteeredfor OT thisweekReachedRMD/ERACfor RentalExtensionDiscussedMAWaiverArrangedSecondaryTowDiscussedeServiceandbenefitsEducatedCustomerof SSPOvercameobjectionto SSP orGRNReviewedrentalchecklistUtilizedHelpGroup forQuestionProvidedC&C to avictim ofHurricaneArrangedAccidentSceneTowAskedTotal LossQuestionsfor C&PResolvedstatus callwithoutCRR

We Make Things Easy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Framed Call
  2. Delivered Exemplary Customer Service
  3. Updated FULL Contact Information
  4. Volunteered for OT this week
  5. Reached RMD/ERAC for Rental Extension
  6. Discussed MA Waiver
  7. Arranged Secondary Tow
  8. Discussed eService and benefits
  9. Educated Customer of SSP
  10. Overcame objection to SSP or GRN
  11. Reviewed rental checklist
  12. Utilized Help Group for Question
  13. Provided C&C to a victim of Hurricane
  14. Arranged Accident Scene Tow
  15. Asked Total Loss Questions for C&P
  16. Resolved status call without CRR