ChangeaccountstatusWeappreciateyourloyaltyPerform atransactionin fdes.Thank youfor beingpart of theteamClose anaccountfor acustomer.GETACTIVE!Take a walkon yourbreak.PromoteBankservice, ieolb, odp, etc.Walk bcrep throughopening anaccount.Thank youfor being acustomersinceSo nicespeakingto youtodayTrack acomplaint.Quote aninterestrate for anaccount.Visit the“BetterMoneyHabits” site.Recognize aclient’srelationshipwith thebank.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisThank youfor beinga valuedcustomerChecksolution centeror pro for anynew or revisedmodules.It was mypleasureto assistyou todayProvide contactnumber andoffer to xferclient to correctlob.Send arecognitioncard.I appreciateyou being anadvocate forour customerDirect thebc rep toproper pathin pro.ChangeaccountstatusWeappreciateyourloyaltyPerform atransactionin fdes.Thank youfor beingpart of theteamClose anaccountfor acustomer.GETACTIVE!Take a walkon yourbreak.PromoteBankservice, ieolb, odp, etc.Walk bcrep throughopening anaccount.Thank youfor being acustomersinceSo nicespeakingto youtodayTrack acomplaint.Quote aninterestrate for anaccount.Visit the“BetterMoneyHabits” site.Recognize aclient’srelationshipwith thebank.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisThank youfor beinga valuedcustomerChecksolution centeror pro for anynew or revisedmodules.It was mypleasureto assistyou todayProvide contactnumber andoffer to xferclient to correctlob.Send arecognitioncard.I appreciateyou being anadvocate forour customerDirect thebc rep toproper pathin pro.

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change account status
  2. We appreciate your loyalty
  3. Perform a transaction in fdes.
  4. Thank you for being part of the team
  5. Close an account for a customer.
  6. GET ACTIVE! Take a walk on your break.
  7. Promote Bank service, ie olb, odp, etc.
  8. Walk bc rep through opening an account.
  9. Thank you for being a customer since
  10. So nice speaking to you today
  11. Track a complaint.
  12. Quote an interest rate for an account.
  13. Visit the “Better Money Habits” site.
  14. Recognize a client’s relationship with the bank.
  15. Participate in “My Environment” Campaign and recycle something today.
  16. I will be more than happy to assist with that
  17. Thank you for allowing me the time to resolve this
  18. Thank you for being a valued customer
  19. Check solution center or pro for any new or revised modules.
  20. It was my pleasure to assist you today
  21. Provide contact number and offer to xfer client to correct lob.
  22. Send a recognition card.
  23. I appreciate you being an advocate for our customer
  24. Direct the bc rep to proper path in pro.