Perform atransactionin fdes.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisSend arecognitioncard.Walk bcrep throughopening anaccount.So nicespeakingto youtodayTrack acomplaint.GETACTIVE!Take a walkon yourbreak.Direct thebc rep toproper pathin pro.Provide contactnumber andoffer to xferclient to correctlob.Thank youfor beingpart of theteamChecksolution centeror pro for anynew or revisedmodules.Recognize aclient’srelationshipwith thebank.WeappreciateyourloyaltyQuote aninterestrate for anaccount.ChangeaccountstatusIt was mypleasureto assistyou todayThank youfor being acustomersinceI appreciateyou being anadvocate forour customerParticipate in “MyEnvironment”Campaign andrecycle somethingtoday.Visit the“BetterMoneyHabits” site.Close anaccountfor acustomer.Thank youfor beinga valuedcustomerPromoteBankservice, ieolb, odp, etc.Perform atransactionin fdes.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisSend arecognitioncard.Walk bcrep throughopening anaccount.So nicespeakingto youtodayTrack acomplaint.GETACTIVE!Take a walkon yourbreak.Direct thebc rep toproper pathin pro.Provide contactnumber andoffer to xferclient to correctlob.Thank youfor beingpart of theteamChecksolution centeror pro for anynew or revisedmodules.Recognize aclient’srelationshipwith thebank.WeappreciateyourloyaltyQuote aninterestrate for anaccount.ChangeaccountstatusIt was mypleasureto assistyou todayThank youfor being acustomersinceI appreciateyou being anadvocate forour customerParticipate in “MyEnvironment”Campaign andrecycle somethingtoday.Visit the“BetterMoneyHabits” site.Close anaccountfor acustomer.Thank youfor beinga valuedcustomerPromoteBankservice, ieolb, odp, etc.

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perform a transaction in fdes.
  2. I will be more than happy to assist with that
  3. Thank you for allowing me the time to resolve this
  4. Send a recognition card.
  5. Walk bc rep through opening an account.
  6. So nice speaking to you today
  7. Track a complaint.
  8. GET ACTIVE! Take a walk on your break.
  9. Direct the bc rep to proper path in pro.
  10. Provide contact number and offer to xfer client to correct lob.
  11. Thank you for being part of the team
  12. Check solution center or pro for any new or revised modules.
  13. Recognize a client’s relationship with the bank.
  14. We appreciate your loyalty
  15. Quote an interest rate for an account.
  16. Change account status
  17. It was my pleasure to assist you today
  18. Thank you for being a customer since
  19. I appreciate you being an advocate for our customer
  20. Participate in “My Environment” Campaign and recycle something today.
  21. Visit the “Better Money Habits” site.
  22. Close an account for a customer.
  23. Thank you for being a valued customer
  24. Promote Bank service, ie olb, odp, etc.