Close anaccountfor acustomer.ChangeaccountstatusVisit the“BetterMoneyHabits” site.Checksolution centeror pro for anynew or revisedmodules.Thank youfor being acustomersinceThank youfor beinga valuedcustomerProvide contactnumber andoffer to xferclient to correctlob.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisWeappreciateyourloyaltySo nicespeakingto youtodayThank youfor beingpart of theteamPerform atransactionin fdes.Track acomplaint.It was mypleasureto assistyou todayRecognize aclient’srelationshipwith thebank.PromoteBankservice, ieolb, odp, etc.Direct thebc rep toproper pathin pro.Quote aninterestrate for anaccount.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Walk bcrep throughopening anaccount.GETACTIVE!Take a walkon yourbreak.Send arecognitioncard.I appreciateyou being anadvocate forour customerClose anaccountfor acustomer.ChangeaccountstatusVisit the“BetterMoneyHabits” site.Checksolution centeror pro for anynew or revisedmodules.Thank youfor being acustomersinceThank youfor beinga valuedcustomerProvide contactnumber andoffer to xferclient to correctlob.I will be morethan happyto assist withthatThank youfor allowingme the timeto resolvethisWeappreciateyourloyaltySo nicespeakingto youtodayThank youfor beingpart of theteamPerform atransactionin fdes.Track acomplaint.It was mypleasureto assistyou todayRecognize aclient’srelationshipwith thebank.PromoteBankservice, ieolb, odp, etc.Direct thebc rep toproper pathin pro.Quote aninterestrate for anaccount.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Walk bcrep throughopening anaccount.GETACTIVE!Take a walkon yourbreak.Send arecognitioncard.I appreciateyou being anadvocate forour customer

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close an account for a customer.
  2. Change account status
  3. Visit the “Better Money Habits” site.
  4. Check solution center or pro for any new or revised modules.
  5. Thank you for being a customer since
  6. Thank you for being a valued customer
  7. Provide contact number and offer to xfer client to correct lob.
  8. I will be more than happy to assist with that
  9. Thank you for allowing me the time to resolve this
  10. We appreciate your loyalty
  11. So nice speaking to you today
  12. Thank you for being part of the team
  13. Perform a transaction in fdes.
  14. Track a complaint.
  15. It was my pleasure to assist you today
  16. Recognize a client’s relationship with the bank.
  17. Promote Bank service, ie olb, odp, etc.
  18. Direct the bc rep to proper path in pro.
  19. Quote an interest rate for an account.
  20. Participate in “My Environment” Campaign and recycle something today.
  21. Walk bc rep through opening an account.
  22. GET ACTIVE! Take a walk on your break.
  23. Send a recognition card.
  24. I appreciate you being an advocate for our customer