GETACTIVE!Take a walkon yourbreak.Direct thebc rep toproper pathin pro.Recognize aclient’srelationshipwith thebank.ChangeaccountstatusThank youfor allowingme the timeto resolvethisWalk bcrep throughopening anaccount.So nicespeakingto youtodayThank youfor being acustomersinceThank youfor beingpart of theteamIt was mypleasureto assistyou todayI will be morethan happyto assist withthatThank youfor beinga valuedcustomerWeappreciateyourloyaltyI appreciateyou being anadvocate forour customerChecksolution centeror pro for anynew or revisedmodules.Provide contactnumber andoffer to xferclient to correctlob.Track acomplaint.PromoteBankservice, ieolb, odp, etc.Visit the“BetterMoneyHabits” site.Send arecognitioncard.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Close anaccountfor acustomer.Quote aninterestrate for anaccount.Perform atransactionin fdes.GETACTIVE!Take a walkon yourbreak.Direct thebc rep toproper pathin pro.Recognize aclient’srelationshipwith thebank.ChangeaccountstatusThank youfor allowingme the timeto resolvethisWalk bcrep throughopening anaccount.So nicespeakingto youtodayThank youfor being acustomersinceThank youfor beingpart of theteamIt was mypleasureto assistyou todayI will be morethan happyto assist withthatThank youfor beinga valuedcustomerWeappreciateyourloyaltyI appreciateyou being anadvocate forour customerChecksolution centeror pro for anynew or revisedmodules.Provide contactnumber andoffer to xferclient to correctlob.Track acomplaint.PromoteBankservice, ieolb, odp, etc.Visit the“BetterMoneyHabits” site.Send arecognitioncard.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Close anaccountfor acustomer.Quote aninterestrate for anaccount.Perform atransactionin fdes.

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GET ACTIVE! Take a walk on your break.
  2. Direct the bc rep to proper path in pro.
  3. Recognize a client’s relationship with the bank.
  4. Change account status
  5. Thank you for allowing me the time to resolve this
  6. Walk bc rep through opening an account.
  7. So nice speaking to you today
  8. Thank you for being a customer since
  9. Thank you for being part of the team
  10. It was my pleasure to assist you today
  11. I will be more than happy to assist with that
  12. Thank you for being a valued customer
  13. We appreciate your loyalty
  14. I appreciate you being an advocate for our customer
  15. Check solution center or pro for any new or revised modules.
  16. Provide contact number and offer to xfer client to correct lob.
  17. Track a complaint.
  18. Promote Bank service, ie olb, odp, etc.
  19. Visit the “Better Money Habits” site.
  20. Send a recognition card.
  21. Participate in “My Environment” Campaign and recycle something today.
  22. Close an account for a customer.
  23. Quote an interest rate for an account.
  24. Perform a transaction in fdes.