So nicespeakingto youtodayGETACTIVE!Take a walkon yourbreak.Thank youfor allowingme the timeto resolvethisRecognize aclient’srelationshipwith thebank.Track acomplaint.ChangeaccountstatusWalk bcrep throughopening anaccount.Close anaccountfor acustomer.Checksolution centeror pro for anynew or revisedmodules.Thank youfor being acustomersinceSend arecognitioncard.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Visit the“BetterMoneyHabits” site.Provide contactnumber andoffer to xferclient to correctlob.I will be morethan happyto assist withthatThank youfor beingpart of theteamDirect thebc rep toproper pathin pro.It was mypleasureto assistyou todayWeappreciateyourloyaltyThank youfor beinga valuedcustomerQuote aninterestrate for anaccount.PromoteBankservice, ieolb, odp, etc.Perform atransactionin fdes.I appreciateyou being anadvocate forour customerSo nicespeakingto youtodayGETACTIVE!Take a walkon yourbreak.Thank youfor allowingme the timeto resolvethisRecognize aclient’srelationshipwith thebank.Track acomplaint.ChangeaccountstatusWalk bcrep throughopening anaccount.Close anaccountfor acustomer.Checksolution centeror pro for anynew or revisedmodules.Thank youfor being acustomersinceSend arecognitioncard.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.Visit the“BetterMoneyHabits” site.Provide contactnumber andoffer to xferclient to correctlob.I will be morethan happyto assist withthatThank youfor beingpart of theteamDirect thebc rep toproper pathin pro.It was mypleasureto assistyou todayWeappreciateyourloyaltyThank youfor beinga valuedcustomerQuote aninterestrate for anaccount.PromoteBankservice, ieolb, odp, etc.Perform atransactionin fdes.I appreciateyou being anadvocate forour customer

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. So nice speaking to you today
  2. GET ACTIVE! Take a walk on your break.
  3. Thank you for allowing me the time to resolve this
  4. Recognize a client’s relationship with the bank.
  5. Track a complaint.
  6. Change account status
  7. Walk bc rep through opening an account.
  8. Close an account for a customer.
  9. Check solution center or pro for any new or revised modules.
  10. Thank you for being a customer since
  11. Send a recognition card.
  12. Participate in “My Environment” Campaign and recycle something today.
  13. Visit the “Better Money Habits” site.
  14. Provide contact number and offer to xfer client to correct lob.
  15. I will be more than happy to assist with that
  16. Thank you for being part of the team
  17. Direct the bc rep to proper path in pro.
  18. It was my pleasure to assist you today
  19. We appreciate your loyalty
  20. Thank you for being a valued customer
  21. Quote an interest rate for an account.
  22. Promote Bank service, ie olb, odp, etc.
  23. Perform a transaction in fdes.
  24. I appreciate you being an advocate for our customer