Direct thebc rep toproper pathin pro.ChangeaccountstatusRecognize aclient’srelationshipwith thebank.Send arecognitioncard.So nicespeakingto youtodayThank youfor being acustomersinceChecksolution centeror pro for anynew or revisedmodules.PromoteBankservice, ieolb, odp, etc.I will be morethan happyto assist withthatGETACTIVE!Take a walkon yourbreak.Thank youfor allowingme the timeto resolvethisWalk bcrep throughopening anaccount.Quote aninterestrate for anaccount.I appreciateyou being anadvocate forour customerWeappreciateyourloyaltyProvide contactnumber andoffer to xferclient to correctlob.Visit the“BetterMoneyHabits” site.Track acomplaint.Perform atransactionin fdes.It was mypleasureto assistyou todayParticipate in “MyEnvironment”Campaign andrecycle somethingtoday.Thank youfor beinga valuedcustomerClose anaccountfor acustomer.Thank youfor beingpart of theteamDirect thebc rep toproper pathin pro.ChangeaccountstatusRecognize aclient’srelationshipwith thebank.Send arecognitioncard.So nicespeakingto youtodayThank youfor being acustomersinceChecksolution centeror pro for anynew or revisedmodules.PromoteBankservice, ieolb, odp, etc.I will be morethan happyto assist withthatGETACTIVE!Take a walkon yourbreak.Thank youfor allowingme the timeto resolvethisWalk bcrep throughopening anaccount.Quote aninterestrate for anaccount.I appreciateyou being anadvocate forour customerWeappreciateyourloyaltyProvide contactnumber andoffer to xferclient to correctlob.Visit the“BetterMoneyHabits” site.Track acomplaint.Perform atransactionin fdes.It was mypleasureto assistyou todayParticipate in “MyEnvironment”Campaign andrecycle somethingtoday.Thank youfor beinga valuedcustomerClose anaccountfor acustomer.Thank youfor beingpart of theteam

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Direct the bc rep to proper path in pro.
  2. Change account status
  3. Recognize a client’s relationship with the bank.
  4. Send a recognition card.
  5. So nice speaking to you today
  6. Thank you for being a customer since
  7. Check solution center or pro for any new or revised modules.
  8. Promote Bank service, ie olb, odp, etc.
  9. I will be more than happy to assist with that
  10. GET ACTIVE! Take a walk on your break.
  11. Thank you for allowing me the time to resolve this
  12. Walk bc rep through opening an account.
  13. Quote an interest rate for an account.
  14. I appreciate you being an advocate for our customer
  15. We appreciate your loyalty
  16. Provide contact number and offer to xfer client to correct lob.
  17. Visit the “Better Money Habits” site.
  18. Track a complaint.
  19. Perform a transaction in fdes.
  20. It was my pleasure to assist you today
  21. Participate in “My Environment” Campaign and recycle something today.
  22. Thank you for being a valued customer
  23. Close an account for a customer.
  24. Thank you for being part of the team