Thank youfor allowingme the timeto resolvethisClose anaccountfor acustomer.Provide contactnumber andoffer to xferclient to correctlob.So nicespeakingto youtodayRecognize aclient’srelationshipwith thebank.PromoteBankservice, ieolb, odp, etc.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatChangeaccountstatusDirect thebc rep toproper pathin pro.Thank youfor beingpart of theteamIt was mypleasureto assistyou todayVisit the“BetterMoneyHabits” site.GETACTIVE!Take a walkon yourbreak.Thank youfor being acustomersinceSend arecognitioncard.WeappreciateyourloyaltyTrack acomplaint.Checksolution centeror pro for anynew or revisedmodules.Thank youfor beinga valuedcustomerPerform atransactionin fdes.Walk bcrep throughopening anaccount.I appreciateyou being anadvocate forour customerQuote aninterestrate for anaccount.Thank youfor allowingme the timeto resolvethisClose anaccountfor acustomer.Provide contactnumber andoffer to xferclient to correctlob.So nicespeakingto youtodayRecognize aclient’srelationshipwith thebank.PromoteBankservice, ieolb, odp, etc.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatChangeaccountstatusDirect thebc rep toproper pathin pro.Thank youfor beingpart of theteamIt was mypleasureto assistyou todayVisit the“BetterMoneyHabits” site.GETACTIVE!Take a walkon yourbreak.Thank youfor being acustomersinceSend arecognitioncard.WeappreciateyourloyaltyTrack acomplaint.Checksolution centeror pro for anynew or revisedmodules.Thank youfor beinga valuedcustomerPerform atransactionin fdes.Walk bcrep throughopening anaccount.I appreciateyou being anadvocate forour customerQuote aninterestrate for anaccount.

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for allowing me the time to resolve this
  2. Close an account for a customer.
  3. Provide contact number and offer to xfer client to correct lob.
  4. So nice speaking to you today
  5. Recognize a client’s relationship with the bank.
  6. Promote Bank service, ie olb, odp, etc.
  7. Participate in “My Environment” Campaign and recycle something today.
  8. I will be more than happy to assist with that
  9. Change account status
  10. Direct the bc rep to proper path in pro.
  11. Thank you for being part of the team
  12. It was my pleasure to assist you today
  13. Visit the “Better Money Habits” site.
  14. GET ACTIVE! Take a walk on your break.
  15. Thank you for being a customer since
  16. Send a recognition card.
  17. We appreciate your loyalty
  18. Track a complaint.
  19. Check solution center or pro for any new or revised modules.
  20. Thank you for being a valued customer
  21. Perform a transaction in fdes.
  22. Walk bc rep through opening an account.
  23. I appreciate you being an advocate for our customer
  24. Quote an interest rate for an account.