Track acomplaint.Direct thebc rep toproper pathin pro.Thank youfor allowingme the timeto resolvethisVisit the“BetterMoneyHabits” site.Send arecognitioncard.GETACTIVE!Take a walkon yourbreak.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatWalk bcrep throughopening anaccount.Checksolution centeror pro for anynew or revisedmodules.ChangeaccountstatusQuote aninterestrate for anaccount.Perform atransactionin fdes.Thank youfor beingpart of theteamPromoteBankservice, ieolb, odp, etc.Close anaccountfor acustomer.So nicespeakingto youtodayRecognize aclient’srelationshipwith thebank.Provide contactnumber andoffer to xferclient to correctlob.I appreciateyou being anadvocate forour customerIt was mypleasureto assistyou todayThank youfor beinga valuedcustomerWeappreciateyourloyaltyThank youfor being acustomersinceTrack acomplaint.Direct thebc rep toproper pathin pro.Thank youfor allowingme the timeto resolvethisVisit the“BetterMoneyHabits” site.Send arecognitioncard.GETACTIVE!Take a walkon yourbreak.Participate in “MyEnvironment”Campaign andrecycle somethingtoday.I will be morethan happyto assist withthatWalk bcrep throughopening anaccount.Checksolution centeror pro for anynew or revisedmodules.ChangeaccountstatusQuote aninterestrate for anaccount.Perform atransactionin fdes.Thank youfor beingpart of theteamPromoteBankservice, ieolb, odp, etc.Close anaccountfor acustomer.So nicespeakingto youtodayRecognize aclient’srelationshipwith thebank.Provide contactnumber andoffer to xferclient to correctlob.I appreciateyou being anadvocate forour customerIt was mypleasureto assistyou todayThank youfor beinga valuedcustomerWeappreciateyourloyaltyThank youfor being acustomersince

Gratitude and Respect! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Track a complaint.
  2. Direct the bc rep to proper path in pro.
  3. Thank you for allowing me the time to resolve this
  4. Visit the “Better Money Habits” site.
  5. Send a recognition card.
  6. GET ACTIVE! Take a walk on your break.
  7. Participate in “My Environment” Campaign and recycle something today.
  8. I will be more than happy to assist with that
  9. Walk bc rep through opening an account.
  10. Check solution center or pro for any new or revised modules.
  11. Change account status
  12. Quote an interest rate for an account.
  13. Perform a transaction in fdes.
  14. Thank you for being part of the team
  15. Promote Bank service, ie olb, odp, etc.
  16. Close an account for a customer.
  17. So nice speaking to you today
  18. Recognize a client’s relationship with the bank.
  19. Provide contact number and offer to xfer client to correct lob.
  20. I appreciate you being an advocate for our customer
  21. It was my pleasure to assist you today
  22. Thank you for being a valued customer
  23. We appreciate your loyalty
  24. Thank you for being a customer since