Used doinsteadof don'tActionPositiveToneAcknowledgementStatementTaketheleadRespectOwnershipUsed willinstead ofwon'tGreetingPut yourselfin thecustomers'shoesAffirmingwordsSmiledduringyour callActivelyListeningKnowledgeUsed Caninstead ofCan'tUsedconfidentbodyposturePersonalConnectionTrustFeelingwordsEmpathyStatementEmpathytonesHelpPhrasesPositiveattitudePartneredwith thecustomersUsed doinsteadof don'tActionPositiveToneAcknowledgementStatementTaketheleadRespectOwnershipUsed willinstead ofwon'tGreetingPut yourselfin thecustomers'shoesAffirmingwordsSmiledduringyour callActivelyListeningKnowledgeUsed Caninstead ofCan'tUsedconfidentbodyposturePersonalConnectionTrustFeelingwordsEmpathyStatementEmpathytonesHelpPhrasesPositiveattitudePartneredwith thecustomers

Pillars Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used do instead of don't
  2. Action
  3. Positive Tone
  4. Acknowledgement Statement
  5. Take the lead
  6. Respect
  7. Ownership
  8. Used will instead of won't
  9. Greeting
  10. Put yourself in the customers' shoes
  11. Affirming words
  12. Smiled during your call
  13. Actively Listening
  14. Knowledge
  15. Used Can instead of Can't
  16. Used confident body posture
  17. Personal Connection
  18. Trust
  19. Feeling words
  20. Empathy Statement
  21. Empathy tones
  22. Help Phrases
  23. Positive attitude
  24. Partnered with the customers