Smiled during your call Partnered with the customers Action Acknowledgement Statement Knowledge Positive Tone Take the lead Greeting Used do instead of don't Empathy tones Help Phrases Respect Actively Listening Empathy Statement Trust Put yourself in the customers' shoes Feeling words Used confident body posture Ownership Affirming words Personal Connection Positive attitude Used will instead of won't Used Can instead of Can't Smiled during your call Partnered with the customers Action Acknowledgement Statement Knowledge Positive Tone Take the lead Greeting Used do instead of don't Empathy tones Help Phrases Respect Actively Listening Empathy Statement Trust Put yourself in the customers' shoes Feeling words Used confident body posture Ownership Affirming words Personal Connection Positive attitude Used will instead of won't Used Can instead of Can't
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Smiled during your call
Partnered with the customers
Action
Acknowledgement Statement
Knowledge
Positive Tone
Take the lead
Greeting
Used do instead of don't
Empathy tones
Help Phrases
Respect
Actively Listening
Empathy Statement
Trust
Put yourself in the customers' shoes
Feeling words
Used confident body posture
Ownership
Affirming words
Personal Connection
Positive attitude
Used will instead of won't
Used Can instead of Can't