UsedconfidentbodypostureAcknowledgementStatementActionPartneredwith thecustomersPersonalConnectionPositiveToneSmiledduringyour callRespectGreetingTaketheleadHelpPhrasesKnowledgeAffirmingwordsTrustUsed doinsteadof don'tPositiveattitudeUsed willinstead ofwon'tUsed Caninstead ofCan'tActivelyListeningEmpathyStatementEmpathytonesOwnershipPut yourselfin thecustomers'shoesFeelingwordsUsedconfidentbodypostureAcknowledgementStatementActionPartneredwith thecustomersPersonalConnectionPositiveToneSmiledduringyour callRespectGreetingTaketheleadHelpPhrasesKnowledgeAffirmingwordsTrustUsed doinsteadof don'tPositiveattitudeUsed willinstead ofwon'tUsed Caninstead ofCan'tActivelyListeningEmpathyStatementEmpathytonesOwnershipPut yourselfin thecustomers'shoesFeelingwords

Pillars Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used confident body posture
  2. Acknowledgement Statement
  3. Action
  4. Partnered with the customers
  5. Personal Connection
  6. Positive Tone
  7. Smiled during your call
  8. Respect
  9. Greeting
  10. Take the lead
  11. Help Phrases
  12. Knowledge
  13. Affirming words
  14. Trust
  15. Used do instead of don't
  16. Positive attitude
  17. Used will instead of won't
  18. Used Can instead of Can't
  19. Actively Listening
  20. Empathy Statement
  21. Empathy tones
  22. Ownership
  23. Put yourself in the customers' shoes
  24. Feeling words