Used will instead of won't Empathy tones Used do instead of don't Put yourself in the customers' shoes Used confident body posture Acknowledgement Statement Respect Trust Actively Listening Empathy Statement Smiled during your call Used Can instead of Can't Greeting Personal Connection Help Phrases Take the lead Action Positive attitude Positive Tone Feeling words Partnered with the customers Ownership Knowledge Affirming words Used will instead of won't Empathy tones Used do instead of don't Put yourself in the customers' shoes Used confident body posture Acknowledgement Statement Respect Trust Actively Listening Empathy Statement Smiled during your call Used Can instead of Can't Greeting Personal Connection Help Phrases Take the lead Action Positive attitude Positive Tone Feeling words Partnered with the customers Ownership Knowledge Affirming words
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used will instead of won't
Empathy tones
Used do instead of don't
Put yourself in the customers' shoes
Used confident body posture
Acknowledgement Statement
Respect
Trust
Actively Listening
Empathy Statement
Smiled during your call
Used Can instead of Can't
Greeting
Personal Connection
Help Phrases
Take the lead
Action
Positive attitude
Positive Tone
Feeling words
Partnered with the customers
Ownership
Knowledge
Affirming words