Used Caninstead ofCan'tOwnershipUsed doinsteadof don'tUsed willinstead ofwon'tFeelingwordsAffirmingwordsTrustEmpathytonesEmpathyStatementHelpPhrasesActivelyListeningPersonalConnectionGreetingRespectSmiledduringyour callKnowledgePositiveattitudeUsedconfidentbodypostureActionPut yourselfin thecustomers'shoesTaketheleadPositiveTonePartneredwith thecustomersAcknowledgementStatementUsed Caninstead ofCan'tOwnershipUsed doinsteadof don'tUsed willinstead ofwon'tFeelingwordsAffirmingwordsTrustEmpathytonesEmpathyStatementHelpPhrasesActivelyListeningPersonalConnectionGreetingRespectSmiledduringyour callKnowledgePositiveattitudeUsedconfidentbodypostureActionPut yourselfin thecustomers'shoesTaketheleadPositiveTonePartneredwith thecustomersAcknowledgementStatement

Pillars Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Can instead of Can't
  2. Ownership
  3. Used do instead of don't
  4. Used will instead of won't
  5. Feeling words
  6. Affirming words
  7. Trust
  8. Empathy tones
  9. Empathy Statement
  10. Help Phrases
  11. Actively Listening
  12. Personal Connection
  13. Greeting
  14. Respect
  15. Smiled during your call
  16. Knowledge
  17. Positive attitude
  18. Used confident body posture
  19. Action
  20. Put yourself in the customers' shoes
  21. Take the lead
  22. Positive Tone
  23. Partnered with the customers
  24. Acknowledgement Statement