Use20.7ReleaseFunctionalityWork APhoneResponseBeOnTimeHelpYourFutureSelfReviewReportsinZendeskHelpAnotherAnalystLog aTicketHang-UpUse TestingEnvironmentCreate orUpdate anarticleADT orSyncRelatedQuestionUserSetupLearnSomethingNewDon'tLet a CallRoll BackInto RotationReport orActivityTicketGet aCustomer'sEmailGet APositiveSatScorePasswordReset/LoginIssueMDSRelatedQuestionWork withAnotherTeamSetupRelatedQuestionTellAJokeClose aTicketWith FirstContactWork withaStrategicCustomerUse20.7ReleaseFunctionalityWork APhoneResponseBeOnTimeHelpYourFutureSelfReviewReportsinZendeskHelpAnotherAnalystLog aTicketHang-UpUse TestingEnvironmentCreate orUpdate anarticleADT orSyncRelatedQuestionUserSetupLearnSomethingNewDon'tLet a CallRoll BackInto RotationReport orActivityTicketGet aCustomer'sEmailGet APositiveSatScorePasswordReset/LoginIssueMDSRelatedQuestionWork withAnotherTeamSetupRelatedQuestionTellAJokeClose aTicketWith FirstContactWork withaStrategicCustomer

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use 20.7 Release Functionality
  2. Work A Phone Response
  3. Be On Time
  4. Help Your Future Self
  5. Review Reports in Zendesk
  6. Help Another Analyst
  7. Log a Ticket
  8. Hang-Up
  9. Use Testing Environment
  10. Create or Update an article
  11. ADT or Sync Related Question
  12. User Setup
  13. Learn Something New
  14. Don't Let a Call Roll Back Into Rotation
  15. Report or Activity Ticket
  16. Get a Customer's Email
  17. Get A Positive Sat Score
  18. Password Reset/Login Issue
  19. MDS Related Question
  20. Work with Another Team
  21. Setup Related Question
  22. Tell A Joke
  23. Close a Ticket With First Contact
  24. Work with a Strategic Customer