LearnSomethingNewADT orSyncRelatedQuestionHang-UpHelpYourFutureSelfGet APositiveSatScoreDon'tLet a CallRoll BackInto RotationGet aCustomer'sEmailSetupRelatedQuestionReport orActivityTicketWork withaStrategicCustomerPasswordReset/LoginIssueReviewReportsinZendeskUserSetupCreate orUpdate anarticleMDSRelatedQuestionWork APhoneResponseBeOnTimeWork withAnotherTeamClose aTicketWith FirstContactLog aTicketTellAJokeUse20.7ReleaseFunctionalityHelpAnotherAnalystUse TestingEnvironmentLearnSomethingNewADT orSyncRelatedQuestionHang-UpHelpYourFutureSelfGet APositiveSatScoreDon'tLet a CallRoll BackInto RotationGet aCustomer'sEmailSetupRelatedQuestionReport orActivityTicketWork withaStrategicCustomerPasswordReset/LoginIssueReviewReportsinZendeskUserSetupCreate orUpdate anarticleMDSRelatedQuestionWork APhoneResponseBeOnTimeWork withAnotherTeamClose aTicketWith FirstContactLog aTicketTellAJokeUse20.7ReleaseFunctionalityHelpAnotherAnalystUse TestingEnvironment

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn Something New
  2. ADT or Sync Related Question
  3. Hang-Up
  4. Help Your Future Self
  5. Get A Positive Sat Score
  6. Don't Let a Call Roll Back Into Rotation
  7. Get a Customer's Email
  8. Setup Related Question
  9. Report or Activity Ticket
  10. Work with a Strategic Customer
  11. Password Reset/Login Issue
  12. Review Reports in Zendesk
  13. User Setup
  14. Create or Update an article
  15. MDS Related Question
  16. Work A Phone Response
  17. Be On Time
  18. Work with Another Team
  19. Close a Ticket With First Contact
  20. Log a Ticket
  21. Tell A Joke
  22. Use 20.7 Release Functionality
  23. Help Another Analyst
  24. Use Testing Environment