BeOnTimeLog aTicketHang-UpUse20.7ReleaseFunctionalityMDSRelatedQuestionGet aCustomer'sEmailCreate orUpdate anarticleDon'tLet a CallRoll BackInto RotationWork withAnotherTeamClose aTicketWith FirstContactLearnSomethingNewHelpYourFutureSelfUserSetupTellAJokeReport orActivityTicketWork withaStrategicCustomerGet APositiveSatScoreUse TestingEnvironmentSetupRelatedQuestionADT orSyncRelatedQuestionWork APhoneResponseHelpAnotherAnalystPasswordReset/LoginIssueReviewReportsinZendeskBeOnTimeLog aTicketHang-UpUse20.7ReleaseFunctionalityMDSRelatedQuestionGet aCustomer'sEmailCreate orUpdate anarticleDon'tLet a CallRoll BackInto RotationWork withAnotherTeamClose aTicketWith FirstContactLearnSomethingNewHelpYourFutureSelfUserSetupTellAJokeReport orActivityTicketWork withaStrategicCustomerGet APositiveSatScoreUse TestingEnvironmentSetupRelatedQuestionADT orSyncRelatedQuestionWork APhoneResponseHelpAnotherAnalystPasswordReset/LoginIssueReviewReportsinZendesk

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be On Time
  2. Log a Ticket
  3. Hang-Up
  4. Use 20.7 Release Functionality
  5. MDS Related Question
  6. Get a Customer's Email
  7. Create or Update an article
  8. Don't Let a Call Roll Back Into Rotation
  9. Work with Another Team
  10. Close a Ticket With First Contact
  11. Learn Something New
  12. Help Your Future Self
  13. User Setup
  14. Tell A Joke
  15. Report or Activity Ticket
  16. Work with a Strategic Customer
  17. Get A Positive Sat Score
  18. Use Testing Environment
  19. Setup Related Question
  20. ADT or Sync Related Question
  21. Work A Phone Response
  22. Help Another Analyst
  23. Password Reset/Login Issue
  24. Review Reports in Zendesk