Work withAnotherTeamMDSRelatedQuestionPasswordReset/LoginIssueHelpYourFutureSelfClose aTicketWith FirstContactDon'tLet a CallRoll BackInto RotationWork withaStrategicCustomerWork APhoneResponseReport orActivityTicketSetupRelatedQuestionUserSetupGet aCustomer'sEmailUse20.7ReleaseFunctionalityHelpAnotherAnalystTellAJokeCreate orUpdate anarticleLog aTicketLearnSomethingNewBeOnTimeADT orSyncRelatedQuestionReviewReportsinZendeskUse TestingEnvironmentGet APositiveSatScoreHang-UpWork withAnotherTeamMDSRelatedQuestionPasswordReset/LoginIssueHelpYourFutureSelfClose aTicketWith FirstContactDon'tLet a CallRoll BackInto RotationWork withaStrategicCustomerWork APhoneResponseReport orActivityTicketSetupRelatedQuestionUserSetupGet aCustomer'sEmailUse20.7ReleaseFunctionalityHelpAnotherAnalystTellAJokeCreate orUpdate anarticleLog aTicketLearnSomethingNewBeOnTimeADT orSyncRelatedQuestionReviewReportsinZendeskUse TestingEnvironmentGet APositiveSatScoreHang-Up

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work with Another Team
  2. MDS Related Question
  3. Password Reset/Login Issue
  4. Help Your Future Self
  5. Close a Ticket With First Contact
  6. Don't Let a Call Roll Back Into Rotation
  7. Work with a Strategic Customer
  8. Work A Phone Response
  9. Report or Activity Ticket
  10. Setup Related Question
  11. User Setup
  12. Get a Customer's Email
  13. Use 20.7 Release Functionality
  14. Help Another Analyst
  15. Tell A Joke
  16. Create or Update an article
  17. Log a Ticket
  18. Learn Something New
  19. Be On Time
  20. ADT or Sync Related Question
  21. Review Reports in Zendesk
  22. Use Testing Environment
  23. Get A Positive Sat Score
  24. Hang-Up