PasswordReset/LoginIssueCreate orUpdate anarticleGet APositiveSatScoreHang-UpLearnSomethingNewWork withaStrategicCustomerClose aTicketWith FirstContactWork withAnotherTeamTellAJokeReviewReportsinZendeskWork APhoneResponseADT orSyncRelatedQuestionUse TestingEnvironmentGet aCustomer'sEmailHelpAnotherAnalystDon'tLet a CallRoll BackInto RotationLog aTicketMDSRelatedQuestionBeOnTimeSetupRelatedQuestionReport orActivityTicketHelpYourFutureSelfUserSetupUse20.7ReleaseFunctionalityPasswordReset/LoginIssueCreate orUpdate anarticleGet APositiveSatScoreHang-UpLearnSomethingNewWork withaStrategicCustomerClose aTicketWith FirstContactWork withAnotherTeamTellAJokeReviewReportsinZendeskWork APhoneResponseADT orSyncRelatedQuestionUse TestingEnvironmentGet aCustomer'sEmailHelpAnotherAnalystDon'tLet a CallRoll BackInto RotationLog aTicketMDSRelatedQuestionBeOnTimeSetupRelatedQuestionReport orActivityTicketHelpYourFutureSelfUserSetupUse20.7ReleaseFunctionality

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Password Reset/Login Issue
  2. Create or Update an article
  3. Get A Positive Sat Score
  4. Hang-Up
  5. Learn Something New
  6. Work with a Strategic Customer
  7. Close a Ticket With First Contact
  8. Work with Another Team
  9. Tell A Joke
  10. Review Reports in Zendesk
  11. Work A Phone Response
  12. ADT or Sync Related Question
  13. Use Testing Environment
  14. Get a Customer's Email
  15. Help Another Analyst
  16. Don't Let a Call Roll Back Into Rotation
  17. Log a Ticket
  18. MDS Related Question
  19. Be On Time
  20. Setup Related Question
  21. Report or Activity Ticket
  22. Help Your Future Self
  23. User Setup
  24. Use 20.7 Release Functionality