MDSRelatedQuestionWork APhoneResponseCreate orUpdate anarticleHang-UpGet APositiveSatScoreSetupRelatedQuestionUserSetupDon'tLet a CallRoll BackInto RotationHelpAnotherAnalystWork withAnotherTeamTellAJokeClose aTicketWith FirstContactUse20.7ReleaseFunctionalityHelpYourFutureSelfWork withaStrategicCustomerGet aCustomer'sEmailReport orActivityTicketLearnSomethingNewLog aTicketBeOnTimeUse TestingEnvironmentADT orSyncRelatedQuestionPasswordReset/LoginIssueReviewReportsinZendeskMDSRelatedQuestionWork APhoneResponseCreate orUpdate anarticleHang-UpGet APositiveSatScoreSetupRelatedQuestionUserSetupDon'tLet a CallRoll BackInto RotationHelpAnotherAnalystWork withAnotherTeamTellAJokeClose aTicketWith FirstContactUse20.7ReleaseFunctionalityHelpYourFutureSelfWork withaStrategicCustomerGet aCustomer'sEmailReport orActivityTicketLearnSomethingNewLog aTicketBeOnTimeUse TestingEnvironmentADT orSyncRelatedQuestionPasswordReset/LoginIssueReviewReportsinZendesk

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MDS Related Question
  2. Work A Phone Response
  3. Create or Update an article
  4. Hang-Up
  5. Get A Positive Sat Score
  6. Setup Related Question
  7. User Setup
  8. Don't Let a Call Roll Back Into Rotation
  9. Help Another Analyst
  10. Work with Another Team
  11. Tell A Joke
  12. Close a Ticket With First Contact
  13. Use 20.7 Release Functionality
  14. Help Your Future Self
  15. Work with a Strategic Customer
  16. Get a Customer's Email
  17. Report or Activity Ticket
  18. Learn Something New
  19. Log a Ticket
  20. Be On Time
  21. Use Testing Environment
  22. ADT or Sync Related Question
  23. Password Reset/Login Issue
  24. Review Reports in Zendesk