Close aTicketWith FirstContactUse TestingEnvironmentReport orActivityTicketHelpYourFutureSelfUse20.7ReleaseFunctionalityDon'tLet a CallRoll BackInto RotationLog aTicketBeOnTimeHang-UpADT orSyncRelatedQuestionLearnSomethingNewCreate orUpdate anarticleWork APhoneResponseReviewReportsinZendeskMDSRelatedQuestionPasswordReset/LoginIssueSetupRelatedQuestionWork withAnotherTeamHelpAnotherAnalystGet aCustomer'sEmailWork withaStrategicCustomerGet APositiveSatScoreUserSetupTellAJokeClose aTicketWith FirstContactUse TestingEnvironmentReport orActivityTicketHelpYourFutureSelfUse20.7ReleaseFunctionalityDon'tLet a CallRoll BackInto RotationLog aTicketBeOnTimeHang-UpADT orSyncRelatedQuestionLearnSomethingNewCreate orUpdate anarticleWork APhoneResponseReviewReportsinZendeskMDSRelatedQuestionPasswordReset/LoginIssueSetupRelatedQuestionWork withAnotherTeamHelpAnotherAnalystGet aCustomer'sEmailWork withaStrategicCustomerGet APositiveSatScoreUserSetupTellAJoke

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Close a Ticket With First Contact
  2. Use Testing Environment
  3. Report or Activity Ticket
  4. Help Your Future Self
  5. Use 20.7 Release Functionality
  6. Don't Let a Call Roll Back Into Rotation
  7. Log a Ticket
  8. Be On Time
  9. Hang-Up
  10. ADT or Sync Related Question
  11. Learn Something New
  12. Create or Update an article
  13. Work A Phone Response
  14. Review Reports in Zendesk
  15. MDS Related Question
  16. Password Reset/Login Issue
  17. Setup Related Question
  18. Work with Another Team
  19. Help Another Analyst
  20. Get a Customer's Email
  21. Work with a Strategic Customer
  22. Get A Positive Sat Score
  23. User Setup
  24. Tell A Joke