Close aTicketWith FirstContactGet aCustomer'sEmailWork withaStrategicCustomerReport orActivityTicketSetupRelatedQuestionWork withAnotherTeamUse20.7ReleaseFunctionalityCreate orUpdate anarticleWork APhoneResponseADT orSyncRelatedQuestionTellAJokeReviewReportsinZendeskUserSetupBeOnTimeDon'tLet a CallRoll BackInto RotationHang-UpGet APositiveSatScoreUse TestingEnvironmentLog aTicketLearnSomethingNewMDSRelatedQuestionHelpYourFutureSelfHelpAnotherAnalystPasswordReset/LoginIssueClose aTicketWith FirstContactGet aCustomer'sEmailWork withaStrategicCustomerReport orActivityTicketSetupRelatedQuestionWork withAnotherTeamUse20.7ReleaseFunctionalityCreate orUpdate anarticleWork APhoneResponseADT orSyncRelatedQuestionTellAJokeReviewReportsinZendeskUserSetupBeOnTimeDon'tLet a CallRoll BackInto RotationHang-UpGet APositiveSatScoreUse TestingEnvironmentLog aTicketLearnSomethingNewMDSRelatedQuestionHelpYourFutureSelfHelpAnotherAnalystPasswordReset/LoginIssue

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close a Ticket With First Contact
  2. Get a Customer's Email
  3. Work with a Strategic Customer
  4. Report or Activity Ticket
  5. Setup Related Question
  6. Work with Another Team
  7. Use 20.7 Release Functionality
  8. Create or Update an article
  9. Work A Phone Response
  10. ADT or Sync Related Question
  11. Tell A Joke
  12. Review Reports in Zendesk
  13. User Setup
  14. Be On Time
  15. Don't Let a Call Roll Back Into Rotation
  16. Hang-Up
  17. Get A Positive Sat Score
  18. Use Testing Environment
  19. Log a Ticket
  20. Learn Something New
  21. MDS Related Question
  22. Help Your Future Self
  23. Help Another Analyst
  24. Password Reset/Login Issue