Don'tLet a CallRoll BackInto RotationWork withAnotherTeamSetupRelatedQuestionGet APositiveSatScoreBeOnTimeWork withaStrategicCustomerPasswordReset/LoginIssueHelpYourFutureSelfGet aCustomer'sEmailHang-UpADT orSyncRelatedQuestionCreate orUpdate anarticleMDSRelatedQuestionClose aTicketWith FirstContactUserSetupTellAJokeWork APhoneResponseLearnSomethingNewHelpAnotherAnalystReport orActivityTicketLog aTicketUse20.7ReleaseFunctionalityReviewReportsinZendeskUse TestingEnvironmentDon'tLet a CallRoll BackInto RotationWork withAnotherTeamSetupRelatedQuestionGet APositiveSatScoreBeOnTimeWork withaStrategicCustomerPasswordReset/LoginIssueHelpYourFutureSelfGet aCustomer'sEmailHang-UpADT orSyncRelatedQuestionCreate orUpdate anarticleMDSRelatedQuestionClose aTicketWith FirstContactUserSetupTellAJokeWork APhoneResponseLearnSomethingNewHelpAnotherAnalystReport orActivityTicketLog aTicketUse20.7ReleaseFunctionalityReviewReportsinZendeskUse TestingEnvironment

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't Let a Call Roll Back Into Rotation
  2. Work with Another Team
  3. Setup Related Question
  4. Get A Positive Sat Score
  5. Be On Time
  6. Work with a Strategic Customer
  7. Password Reset/Login Issue
  8. Help Your Future Self
  9. Get a Customer's Email
  10. Hang-Up
  11. ADT or Sync Related Question
  12. Create or Update an article
  13. MDS Related Question
  14. Close a Ticket With First Contact
  15. User Setup
  16. Tell A Joke
  17. Work A Phone Response
  18. Learn Something New
  19. Help Another Analyst
  20. Report or Activity Ticket
  21. Log a Ticket
  22. Use 20.7 Release Functionality
  23. Review Reports in Zendesk
  24. Use Testing Environment