Don'tLet a CallRoll BackInto RotationWork withAnotherTeamCreate orUpdate anarticleLearnSomethingNewUse20.7ReleaseFunctionalityLog aTicketHelpYourFutureSelfPasswordReset/LoginIssueUse TestingEnvironmentReport orActivityTicketBeOnTimeReviewReportsinZendeskGet aCustomer'sEmailWork APhoneResponseWork withaStrategicCustomerHang-UpClose aTicketWith FirstContactMDSRelatedQuestionTellAJokeUserSetupADT orSyncRelatedQuestionGet APositiveSatScoreHelpAnotherAnalystSetupRelatedQuestionDon'tLet a CallRoll BackInto RotationWork withAnotherTeamCreate orUpdate anarticleLearnSomethingNewUse20.7ReleaseFunctionalityLog aTicketHelpYourFutureSelfPasswordReset/LoginIssueUse TestingEnvironmentReport orActivityTicketBeOnTimeReviewReportsinZendeskGet aCustomer'sEmailWork APhoneResponseWork withaStrategicCustomerHang-UpClose aTicketWith FirstContactMDSRelatedQuestionTellAJokeUserSetupADT orSyncRelatedQuestionGet APositiveSatScoreHelpAnotherAnalystSetupRelatedQuestion

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't Let a Call Roll Back Into Rotation
  2. Work with Another Team
  3. Create or Update an article
  4. Learn Something New
  5. Use 20.7 Release Functionality
  6. Log a Ticket
  7. Help Your Future Self
  8. Password Reset/Login Issue
  9. Use Testing Environment
  10. Report or Activity Ticket
  11. Be On Time
  12. Review Reports in Zendesk
  13. Get a Customer's Email
  14. Work A Phone Response
  15. Work with a Strategic Customer
  16. Hang-Up
  17. Close a Ticket With First Contact
  18. MDS Related Question
  19. Tell A Joke
  20. User Setup
  21. ADT or Sync Related Question
  22. Get A Positive Sat Score
  23. Help Another Analyst
  24. Setup Related Question