Close aTicketWith FirstContactUse20.7ReleaseFunctionalityHang-UpWork APhoneResponseADT orSyncRelatedQuestionHelpYourFutureSelfTellAJokeReport orActivityTicketGet aCustomer'sEmailUse TestingEnvironmentCreate orUpdate anarticleWork withAnotherTeamMDSRelatedQuestionLog aTicketSetupRelatedQuestionLearnSomethingNewPasswordReset/LoginIssueGet APositiveSatScoreDon'tLet a CallRoll BackInto RotationReviewReportsinZendeskBeOnTimeUserSetupWork withaStrategicCustomerHelpAnotherAnalystClose aTicketWith FirstContactUse20.7ReleaseFunctionalityHang-UpWork APhoneResponseADT orSyncRelatedQuestionHelpYourFutureSelfTellAJokeReport orActivityTicketGet aCustomer'sEmailUse TestingEnvironmentCreate orUpdate anarticleWork withAnotherTeamMDSRelatedQuestionLog aTicketSetupRelatedQuestionLearnSomethingNewPasswordReset/LoginIssueGet APositiveSatScoreDon'tLet a CallRoll BackInto RotationReviewReportsinZendeskBeOnTimeUserSetupWork withaStrategicCustomerHelpAnotherAnalyst

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Close a Ticket With First Contact
  2. Use 20.7 Release Functionality
  3. Hang-Up
  4. Work A Phone Response
  5. ADT or Sync Related Question
  6. Help Your Future Self
  7. Tell A Joke
  8. Report or Activity Ticket
  9. Get a Customer's Email
  10. Use Testing Environment
  11. Create or Update an article
  12. Work with Another Team
  13. MDS Related Question
  14. Log a Ticket
  15. Setup Related Question
  16. Learn Something New
  17. Password Reset/Login Issue
  18. Get A Positive Sat Score
  19. Don't Let a Call Roll Back Into Rotation
  20. Review Reports in Zendesk
  21. Be On Time
  22. User Setup
  23. Work with a Strategic Customer
  24. Help Another Analyst