Log aTicketPasswordReset/LoginIssueWork APhoneResponseWork withaStrategicCustomerGet aCustomer'sEmailWork withAnotherTeamCreate orUpdate anarticleLearnSomethingNewSetupRelatedQuestionGet APositiveSatScoreMDSRelatedQuestionHang-UpUse TestingEnvironmentUserSetupTellAJokeUse20.7ReleaseFunctionalityHelpAnotherAnalystBeOnTimeDon'tLet a CallRoll BackInto RotationReport orActivityTicketHelpYourFutureSelfADT orSyncRelatedQuestionReviewReportsinZendeskClose aTicketWith FirstContactLog aTicketPasswordReset/LoginIssueWork APhoneResponseWork withaStrategicCustomerGet aCustomer'sEmailWork withAnotherTeamCreate orUpdate anarticleLearnSomethingNewSetupRelatedQuestionGet APositiveSatScoreMDSRelatedQuestionHang-UpUse TestingEnvironmentUserSetupTellAJokeUse20.7ReleaseFunctionalityHelpAnotherAnalystBeOnTimeDon'tLet a CallRoll BackInto RotationReport orActivityTicketHelpYourFutureSelfADT orSyncRelatedQuestionReviewReportsinZendeskClose aTicketWith FirstContact

SUPPORT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Log a Ticket
  2. Password Reset/Login Issue
  3. Work A Phone Response
  4. Work with a Strategic Customer
  5. Get a Customer's Email
  6. Work with Another Team
  7. Create or Update an article
  8. Learn Something New
  9. Setup Related Question
  10. Get A Positive Sat Score
  11. MDS Related Question
  12. Hang-Up
  13. Use Testing Environment
  14. User Setup
  15. Tell A Joke
  16. Use 20.7 Release Functionality
  17. Help Another Analyst
  18. Be On Time
  19. Don't Let a Call Roll Back Into Rotation
  20. Report or Activity Ticket
  21. Help Your Future Self
  22. ADT or Sync Related Question
  23. Review Reports in Zendesk
  24. Close a Ticket With First Contact