Assign apriorityclaimAsked leada questionaboutmethodologySpokewith aMRA viaemailCreated acase for usersubmittedcompsCreate ahelp deskticketRevisedatemplateReassigna claimAsked leada questiononequipmentSpokewith CSRagentEntered aPuertoRico claimReceived acomplimentfrom anadjusterObtainedpermissionto expandSpoke withan adjusterviatelephoneAssigneda priorityrequestSpokewith anadjustervia emailClosed acase inSalesforceSpokewith aMRA viachatterCreateda priorityrequestMade diarynotesrequestingexact matchingcompsCreateda testclaimAddednotes toan offlineclaimCorrecteda claimSpokewith CSAagentPosted inchattergroupAssign apriorityclaimAsked leada questionaboutmethodologySpokewith aMRA viaemailCreated acase for usersubmittedcompsCreate ahelp deskticketRevisedatemplateReassigna claimAsked leada questiononequipmentSpokewith CSRagentEntered aPuertoRico claimReceived acomplimentfrom anadjusterObtainedpermissionto expandSpoke withan adjusterviatelephoneAssigneda priorityrequestSpokewith anadjustervia emailClosed acase inSalesforceSpokewith aMRA viachatterCreateda priorityrequestMade diarynotesrequestingexact matchingcompsCreateda testclaimAddednotes toan offlineclaimCorrecteda claimSpokewith CSAagentPosted inchattergroup

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assign a priority claim
  2. Asked lead a question about methodology
  3. Spoke with a MRA via email
  4. Created a case for user submitted comps
  5. Create a help desk ticket
  6. Revised a template
  7. Reassign a claim
  8. Asked lead a question on equipment
  9. Spoke with CSR agent
  10. Entered a Puerto Rico claim
  11. Received a compliment from an adjuster
  12. Obtained permission to expand
  13. Spoke with an adjuster via telephone
  14. Assigned a priority request
  15. Spoke with an adjuster via email
  16. Closed a case in Salesforce
  17. Spoke with a MRA via chatter
  18. Created a priority request
  19. Made diary notes requesting exact matching comps
  20. Created a test claim
  21. Added notes to an offline claim
  22. Corrected a claim
  23. Spoke with CSA agent
  24. Posted in chatter group