Posted inchattergroupSpokewith CSAagentObtainedpermissionto expandSpokewith aMRA viachatterCreateda priorityrequestCreateda testclaimAssigneda priorityrequestAsked leada questionaboutmethodologySpoke withan adjusterviatelephoneAssign apriorityclaimSpokewith anadjustervia emailSpokewith CSRagentReceived acomplimentfrom anadjusterEntered aPuertoRico claimCreated acase for usersubmittedcompsAsked leada questiononequipmentAddednotes toan offlineclaimClosed acase inSalesforceCorrecteda claimCreate ahelp deskticketRevisedatemplateReassigna claimSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcompsPosted inchattergroupSpokewith CSAagentObtainedpermissionto expandSpokewith aMRA viachatterCreateda priorityrequestCreateda testclaimAssigneda priorityrequestAsked leada questionaboutmethodologySpoke withan adjusterviatelephoneAssign apriorityclaimSpokewith anadjustervia emailSpokewith CSRagentReceived acomplimentfrom anadjusterEntered aPuertoRico claimCreated acase for usersubmittedcompsAsked leada questiononequipmentAddednotes toan offlineclaimClosed acase inSalesforceCorrecteda claimCreate ahelp deskticketRevisedatemplateReassigna claimSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcomps

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted in chatter group
  2. Spoke with CSA agent
  3. Obtained permission to expand
  4. Spoke with a MRA via chatter
  5. Created a priority request
  6. Created a test claim
  7. Assigned a priority request
  8. Asked lead a question about methodology
  9. Spoke with an adjuster via telephone
  10. Assign a priority claim
  11. Spoke with an adjuster via email
  12. Spoke with CSR agent
  13. Received a compliment from an adjuster
  14. Entered a Puerto Rico claim
  15. Created a case for user submitted comps
  16. Asked lead a question on equipment
  17. Added notes to an offline claim
  18. Closed a case in Salesforce
  19. Corrected a claim
  20. Create a help desk ticket
  21. Revised a template
  22. Reassign a claim
  23. Spoke with a MRA via email
  24. Made diary notes requesting exact matching comps