Spokewith CSAagentSpokewith anadjustervia emailSpokewith aMRA viaemailCorrecteda claimAsked leada questionaboutmethodologyAddednotes toan offlineclaimAssign apriorityclaimMade diarynotesrequestingexact matchingcompsSpokewith CSRagentSpokewith aMRA viachatterAssigneda priorityrequestObtainedpermissionto expandCreateda testclaimPosted inchattergroupSpoke withan adjusterviatelephoneReceived acomplimentfrom anadjusterCreated acase for usersubmittedcompsEntered aPuertoRico claimCreate ahelp deskticketAsked leada questiononequipmentRevisedatemplateClosed acase inSalesforceCreateda priorityrequestReassigna claimSpokewith CSAagentSpokewith anadjustervia emailSpokewith aMRA viaemailCorrecteda claimAsked leada questionaboutmethodologyAddednotes toan offlineclaimAssign apriorityclaimMade diarynotesrequestingexact matchingcompsSpokewith CSRagentSpokewith aMRA viachatterAssigneda priorityrequestObtainedpermissionto expandCreateda testclaimPosted inchattergroupSpoke withan adjusterviatelephoneReceived acomplimentfrom anadjusterCreated acase for usersubmittedcompsEntered aPuertoRico claimCreate ahelp deskticketAsked leada questiononequipmentRevisedatemplateClosed acase inSalesforceCreateda priorityrequestReassigna claim

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with CSA agent
  2. Spoke with an adjuster via email
  3. Spoke with a MRA via email
  4. Corrected a claim
  5. Asked lead a question about methodology
  6. Added notes to an offline claim
  7. Assign a priority claim
  8. Made diary notes requesting exact matching comps
  9. Spoke with CSR agent
  10. Spoke with a MRA via chatter
  11. Assigned a priority request
  12. Obtained permission to expand
  13. Created a test claim
  14. Posted in chatter group
  15. Spoke with an adjuster via telephone
  16. Received a compliment from an adjuster
  17. Created a case for user submitted comps
  18. Entered a Puerto Rico claim
  19. Create a help desk ticket
  20. Asked lead a question on equipment
  21. Revised a template
  22. Closed a case in Salesforce
  23. Created a priority request
  24. Reassign a claim