Createda priorityrequestMade diarynotesrequestingexact matchingcompsSpokewith aMRA viachatterCorrecteda claimReceived acomplimentfrom anadjusterSpokewith anadjustervia emailCreateda testclaimSpoke withan adjusterviatelephoneClosed acase inSalesforceAddednotes toan offlineclaimCreated acase for usersubmittedcompsAssigneda priorityrequestSpokewith CSAagentRevisedatemplateReassigna claimObtainedpermissionto expandAsked leada questiononequipmentAsked leada questionaboutmethodologyCreate ahelp deskticketSpokewith CSRagentEntered aPuertoRico claimPosted inchattergroupAssign apriorityclaimSpokewith aMRA viaemailCreateda priorityrequestMade diarynotesrequestingexact matchingcompsSpokewith aMRA viachatterCorrecteda claimReceived acomplimentfrom anadjusterSpokewith anadjustervia emailCreateda testclaimSpoke withan adjusterviatelephoneClosed acase inSalesforceAddednotes toan offlineclaimCreated acase for usersubmittedcompsAssigneda priorityrequestSpokewith CSAagentRevisedatemplateReassigna claimObtainedpermissionto expandAsked leada questiononequipmentAsked leada questionaboutmethodologyCreate ahelp deskticketSpokewith CSRagentEntered aPuertoRico claimPosted inchattergroupAssign apriorityclaimSpokewith aMRA viaemail

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a priority request
  2. Made diary notes requesting exact matching comps
  3. Spoke with a MRA via chatter
  4. Corrected a claim
  5. Received a compliment from an adjuster
  6. Spoke with an adjuster via email
  7. Created a test claim
  8. Spoke with an adjuster via telephone
  9. Closed a case in Salesforce
  10. Added notes to an offline claim
  11. Created a case for user submitted comps
  12. Assigned a priority request
  13. Spoke with CSA agent
  14. Revised a template
  15. Reassign a claim
  16. Obtained permission to expand
  17. Asked lead a question on equipment
  18. Asked lead a question about methodology
  19. Create a help desk ticket
  20. Spoke with CSR agent
  21. Entered a Puerto Rico claim
  22. Posted in chatter group
  23. Assign a priority claim
  24. Spoke with a MRA via email