Asked leada questiononequipmentObtainedpermissionto expandMade diarynotesrequestingexact matchingcompsSpokewith CSRagentAddednotes toan offlineclaimCreateda testclaimSpoke withan adjusterviatelephoneRevisedatemplateCorrecteda claimReassigna claimAsked leada questionaboutmethodologyClosed acase inSalesforceEntered aPuertoRico claimCreate ahelp deskticketAssigneda priorityrequestSpokewith aMRA viaemailSpokewith anadjustervia emailSpokewith aMRA viachatterAssign apriorityclaimCreateda priorityrequestSpokewith CSAagentCreated acase for usersubmittedcompsReceived acomplimentfrom anadjusterPosted inchattergroupAsked leada questiononequipmentObtainedpermissionto expandMade diarynotesrequestingexact matchingcompsSpokewith CSRagentAddednotes toan offlineclaimCreateda testclaimSpoke withan adjusterviatelephoneRevisedatemplateCorrecteda claimReassigna claimAsked leada questionaboutmethodologyClosed acase inSalesforceEntered aPuertoRico claimCreate ahelp deskticketAssigneda priorityrequestSpokewith aMRA viaemailSpokewith anadjustervia emailSpokewith aMRA viachatterAssign apriorityclaimCreateda priorityrequestSpokewith CSAagentCreated acase for usersubmittedcompsReceived acomplimentfrom anadjusterPosted inchattergroup

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked lead a question on equipment
  2. Obtained permission to expand
  3. Made diary notes requesting exact matching comps
  4. Spoke with CSR agent
  5. Added notes to an offline claim
  6. Created a test claim
  7. Spoke with an adjuster via telephone
  8. Revised a template
  9. Corrected a claim
  10. Reassign a claim
  11. Asked lead a question about methodology
  12. Closed a case in Salesforce
  13. Entered a Puerto Rico claim
  14. Create a help desk ticket
  15. Assigned a priority request
  16. Spoke with a MRA via email
  17. Spoke with an adjuster via email
  18. Spoke with a MRA via chatter
  19. Assign a priority claim
  20. Created a priority request
  21. Spoke with CSA agent
  22. Created a case for user submitted comps
  23. Received a compliment from an adjuster
  24. Posted in chatter group