Created acase for usersubmittedcompsReceived acomplimentfrom anadjusterAsked leada questiononequipmentSpokewith aMRA viaemailPosted inchattergroupSpoke withan adjusterviatelephoneSpokewith CSRagentAssign apriorityclaimAddednotes toan offlineclaimClosed acase inSalesforceMade diarynotesrequestingexact matchingcompsReassigna claimCorrecteda claimCreateda testclaimSpokewith CSAagentObtainedpermissionto expandAsked leada questionaboutmethodologyCreateda priorityrequestSpokewith aMRA viachatterEntered aPuertoRico claimRevisedatemplateAssigneda priorityrequestSpokewith anadjustervia emailCreate ahelp deskticketCreated acase for usersubmittedcompsReceived acomplimentfrom anadjusterAsked leada questiononequipmentSpokewith aMRA viaemailPosted inchattergroupSpoke withan adjusterviatelephoneSpokewith CSRagentAssign apriorityclaimAddednotes toan offlineclaimClosed acase inSalesforceMade diarynotesrequestingexact matchingcompsReassigna claimCorrecteda claimCreateda testclaimSpokewith CSAagentObtainedpermissionto expandAsked leada questionaboutmethodologyCreateda priorityrequestSpokewith aMRA viachatterEntered aPuertoRico claimRevisedatemplateAssigneda priorityrequestSpokewith anadjustervia emailCreate ahelp deskticket

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a case for user submitted comps
  2. Received a compliment from an adjuster
  3. Asked lead a question on equipment
  4. Spoke with a MRA via email
  5. Posted in chatter group
  6. Spoke with an adjuster via telephone
  7. Spoke with CSR agent
  8. Assign a priority claim
  9. Added notes to an offline claim
  10. Closed a case in Salesforce
  11. Made diary notes requesting exact matching comps
  12. Reassign a claim
  13. Corrected a claim
  14. Created a test claim
  15. Spoke with CSA agent
  16. Obtained permission to expand
  17. Asked lead a question about methodology
  18. Created a priority request
  19. Spoke with a MRA via chatter
  20. Entered a Puerto Rico claim
  21. Revised a template
  22. Assigned a priority request
  23. Spoke with an adjuster via email
  24. Create a help desk ticket