Correcteda claimClosed acase inSalesforceRevisedatemplateCreateda priorityrequestAsked leada questiononequipmentEntered aPuertoRico claimAssigneda priorityrequestAsked leada questionaboutmethodologySpokewith anadjustervia emailCreate ahelp deskticketCreateda testclaimPosted inchattergroupSpokewith aMRA viachatterSpoke withan adjusterviatelephoneSpokewith aMRA viaemailCreated acase for usersubmittedcompsSpokewith CSRagentObtainedpermissionto expandReassigna claimReceived acomplimentfrom anadjusterSpokewith CSAagentAddednotes toan offlineclaimMade diarynotesrequestingexact matchingcompsAssign apriorityclaimCorrecteda claimClosed acase inSalesforceRevisedatemplateCreateda priorityrequestAsked leada questiononequipmentEntered aPuertoRico claimAssigneda priorityrequestAsked leada questionaboutmethodologySpokewith anadjustervia emailCreate ahelp deskticketCreateda testclaimPosted inchattergroupSpokewith aMRA viachatterSpoke withan adjusterviatelephoneSpokewith aMRA viaemailCreated acase for usersubmittedcompsSpokewith CSRagentObtainedpermissionto expandReassigna claimReceived acomplimentfrom anadjusterSpokewith CSAagentAddednotes toan offlineclaimMade diarynotesrequestingexact matchingcompsAssign apriorityclaim

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Corrected a claim
  2. Closed a case in Salesforce
  3. Revised a template
  4. Created a priority request
  5. Asked lead a question on equipment
  6. Entered a Puerto Rico claim
  7. Assigned a priority request
  8. Asked lead a question about methodology
  9. Spoke with an adjuster via email
  10. Create a help desk ticket
  11. Created a test claim
  12. Posted in chatter group
  13. Spoke with a MRA via chatter
  14. Spoke with an adjuster via telephone
  15. Spoke with a MRA via email
  16. Created a case for user submitted comps
  17. Spoke with CSR agent
  18. Obtained permission to expand
  19. Reassign a claim
  20. Received a compliment from an adjuster
  21. Spoke with CSA agent
  22. Added notes to an offline claim
  23. Made diary notes requesting exact matching comps
  24. Assign a priority claim