Spokewith aMRA viachatterCreateda testclaimCorrecteda claimSpoke withan adjusterviatelephoneSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcompsEntered aPuertoRico claimAddednotes toan offlineclaimClosed acase inSalesforceObtainedpermissionto expandAssign apriorityclaimCreated acase for usersubmittedcompsAsked leada questionaboutmethodologyReassigna claimAsked leada questiononequipmentSpokewith CSAagentReceived acomplimentfrom anadjusterRevisedatemplateSpokewith anadjustervia emailPosted inchattergroupSpokewith CSRagentCreate ahelp deskticketAssigneda priorityrequestCreateda priorityrequestSpokewith aMRA viachatterCreateda testclaimCorrecteda claimSpoke withan adjusterviatelephoneSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcompsEntered aPuertoRico claimAddednotes toan offlineclaimClosed acase inSalesforceObtainedpermissionto expandAssign apriorityclaimCreated acase for usersubmittedcompsAsked leada questionaboutmethodologyReassigna claimAsked leada questiononequipmentSpokewith CSAagentReceived acomplimentfrom anadjusterRevisedatemplateSpokewith anadjustervia emailPosted inchattergroupSpokewith CSRagentCreate ahelp deskticketAssigneda priorityrequestCreateda priorityrequest

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with a MRA via chatter
  2. Created a test claim
  3. Corrected a claim
  4. Spoke with an adjuster via telephone
  5. Spoke with a MRA via email
  6. Made diary notes requesting exact matching comps
  7. Entered a Puerto Rico claim
  8. Added notes to an offline claim
  9. Closed a case in Salesforce
  10. Obtained permission to expand
  11. Assign a priority claim
  12. Created a case for user submitted comps
  13. Asked lead a question about methodology
  14. Reassign a claim
  15. Asked lead a question on equipment
  16. Spoke with CSA agent
  17. Received a compliment from an adjuster
  18. Revised a template
  19. Spoke with an adjuster via email
  20. Posted in chatter group
  21. Spoke with CSR agent
  22. Create a help desk ticket
  23. Assigned a priority request
  24. Created a priority request