Correcteda claimSpokewith anadjustervia emailSpokewith CSRagentSpokewith aMRA viachatterRevisedatemplateClosed acase inSalesforceObtainedpermissionto expandPosted inchattergroupAsked leada questiononequipmentReassigna claimCreated acase for usersubmittedcompsAddednotes toan offlineclaimCreateda priorityrequestAsked leada questionaboutmethodologyReceived acomplimentfrom anadjusterCreateda testclaimAssigneda priorityrequestSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcompsSpoke withan adjusterviatelephoneEntered aPuertoRico claimAssign apriorityclaimSpokewith CSAagentCreate ahelp deskticketCorrecteda claimSpokewith anadjustervia emailSpokewith CSRagentSpokewith aMRA viachatterRevisedatemplateClosed acase inSalesforceObtainedpermissionto expandPosted inchattergroupAsked leada questiononequipmentReassigna claimCreated acase for usersubmittedcompsAddednotes toan offlineclaimCreateda priorityrequestAsked leada questionaboutmethodologyReceived acomplimentfrom anadjusterCreateda testclaimAssigneda priorityrequestSpokewith aMRA viaemailMade diarynotesrequestingexact matchingcompsSpoke withan adjusterviatelephoneEntered aPuertoRico claimAssign apriorityclaimSpokewith CSAagentCreate ahelp deskticket

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Corrected a claim
  2. Spoke with an adjuster via email
  3. Spoke with CSR agent
  4. Spoke with a MRA via chatter
  5. Revised a template
  6. Closed a case in Salesforce
  7. Obtained permission to expand
  8. Posted in chatter group
  9. Asked lead a question on equipment
  10. Reassign a claim
  11. Created a case for user submitted comps
  12. Added notes to an offline claim
  13. Created a priority request
  14. Asked lead a question about methodology
  15. Received a compliment from an adjuster
  16. Created a test claim
  17. Assigned a priority request
  18. Spoke with a MRA via email
  19. Made diary notes requesting exact matching comps
  20. Spoke with an adjuster via telephone
  21. Entered a Puerto Rico claim
  22. Assign a priority claim
  23. Spoke with CSA agent
  24. Create a help desk ticket