Obtainedpermissionto expandAddednotes toan offlineclaimAssigneda priorityrequestCreated acase for usersubmittedcompsSpokewith anadjustervia emailClosed acase inSalesforceReceived acomplimentfrom anadjusterAsked leada questiononequipmentAssign apriorityclaimMade diarynotesrequestingexact matchingcompsReassigna claimSpoke withan adjusterviatelephoneEntered aPuertoRico claimCreateda priorityrequestCorrecteda claimSpokewith CSRagentSpokewith aMRA viaemailSpokewith CSAagentRevisedatemplateSpokewith aMRA viachatterCreateda testclaimPosted inchattergroupAsked leada questionaboutmethodologyCreate ahelp deskticketObtainedpermissionto expandAddednotes toan offlineclaimAssigneda priorityrequestCreated acase for usersubmittedcompsSpokewith anadjustervia emailClosed acase inSalesforceReceived acomplimentfrom anadjusterAsked leada questiononequipmentAssign apriorityclaimMade diarynotesrequestingexact matchingcompsReassigna claimSpoke withan adjusterviatelephoneEntered aPuertoRico claimCreateda priorityrequestCorrecteda claimSpokewith CSRagentSpokewith aMRA viaemailSpokewith CSAagentRevisedatemplateSpokewith aMRA viachatterCreateda testclaimPosted inchattergroupAsked leada questionaboutmethodologyCreate ahelp deskticket

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtained permission to expand
  2. Added notes to an offline claim
  3. Assigned a priority request
  4. Created a case for user submitted comps
  5. Spoke with an adjuster via email
  6. Closed a case in Salesforce
  7. Received a compliment from an adjuster
  8. Asked lead a question on equipment
  9. Assign a priority claim
  10. Made diary notes requesting exact matching comps
  11. Reassign a claim
  12. Spoke with an adjuster via telephone
  13. Entered a Puerto Rico claim
  14. Created a priority request
  15. Corrected a claim
  16. Spoke with CSR agent
  17. Spoke with a MRA via email
  18. Spoke with CSA agent
  19. Revised a template
  20. Spoke with a MRA via chatter
  21. Created a test claim
  22. Posted in chatter group
  23. Asked lead a question about methodology
  24. Create a help desk ticket