Closed acase inSalesforceSpokewith aMRA viaemailPosted inchattergroupSpokewith aMRA viachatterReceived acomplimentfrom anadjusterRevisedatemplateCreateda testclaimAsked leada questionaboutmethodologyAddednotes toan offlineclaimObtainedpermissionto expandSpoke withan adjusterviatelephoneSpokewith anadjustervia emailAssign apriorityclaimSpokewith CSAagentAssigneda priorityrequestCreated acase for usersubmittedcompsCreate ahelp deskticketAsked leada questiononequipmentReassigna claimMade diarynotesrequestingexact matchingcompsSpokewith CSRagentCorrecteda claimCreateda priorityrequestEntered aPuertoRico claimClosed acase inSalesforceSpokewith aMRA viaemailPosted inchattergroupSpokewith aMRA viachatterReceived acomplimentfrom anadjusterRevisedatemplateCreateda testclaimAsked leada questionaboutmethodologyAddednotes toan offlineclaimObtainedpermissionto expandSpoke withan adjusterviatelephoneSpokewith anadjustervia emailAssign apriorityclaimSpokewith CSAagentAssigneda priorityrequestCreated acase for usersubmittedcompsCreate ahelp deskticketAsked leada questiononequipmentReassigna claimMade diarynotesrequestingexact matchingcompsSpokewith CSRagentCorrecteda claimCreateda priorityrequestEntered aPuertoRico claim

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a case in Salesforce
  2. Spoke with a MRA via email
  3. Posted in chatter group
  4. Spoke with a MRA via chatter
  5. Received a compliment from an adjuster
  6. Revised a template
  7. Created a test claim
  8. Asked lead a question about methodology
  9. Added notes to an offline claim
  10. Obtained permission to expand
  11. Spoke with an adjuster via telephone
  12. Spoke with an adjuster via email
  13. Assign a priority claim
  14. Spoke with CSA agent
  15. Assigned a priority request
  16. Created a case for user submitted comps
  17. Create a help desk ticket
  18. Asked lead a question on equipment
  19. Reassign a claim
  20. Made diary notes requesting exact matching comps
  21. Spoke with CSR agent
  22. Corrected a claim
  23. Created a priority request
  24. Entered a Puerto Rico claim