Asked leada questionaboutmethodologyObtainedpermissionto expandAssigneda priorityrequestSpokewith anadjustervia emailSpokewith CSRagentSpoke withan adjusterviatelephoneCreateda testclaimReassigna claimRevisedatemplateClosed acase inSalesforceAssign apriorityclaimMade diarynotesrequestingexact matchingcompsAsked leada questiononequipmentPosted inchattergroupEntered aPuertoRico claimAddednotes toan offlineclaimCreateda priorityrequestReceived acomplimentfrom anadjusterCreated acase for usersubmittedcompsSpokewith aMRA viachatterCreate ahelp deskticketCorrecteda claimSpokewith CSAagentSpokewith aMRA viaemailAsked leada questionaboutmethodologyObtainedpermissionto expandAssigneda priorityrequestSpokewith anadjustervia emailSpokewith CSRagentSpoke withan adjusterviatelephoneCreateda testclaimReassigna claimRevisedatemplateClosed acase inSalesforceAssign apriorityclaimMade diarynotesrequestingexact matchingcompsAsked leada questiononequipmentPosted inchattergroupEntered aPuertoRico claimAddednotes toan offlineclaimCreateda priorityrequestReceived acomplimentfrom anadjusterCreated acase for usersubmittedcompsSpokewith aMRA viachatterCreate ahelp deskticketCorrecteda claimSpokewith CSAagentSpokewith aMRA viaemail

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked lead a question about methodology
  2. Obtained permission to expand
  3. Assigned a priority request
  4. Spoke with an adjuster via email
  5. Spoke with CSR agent
  6. Spoke with an adjuster via telephone
  7. Created a test claim
  8. Reassign a claim
  9. Revised a template
  10. Closed a case in Salesforce
  11. Assign a priority claim
  12. Made diary notes requesting exact matching comps
  13. Asked lead a question on equipment
  14. Posted in chatter group
  15. Entered a Puerto Rico claim
  16. Added notes to an offline claim
  17. Created a priority request
  18. Received a compliment from an adjuster
  19. Created a case for user submitted comps
  20. Spoke with a MRA via chatter
  21. Create a help desk ticket
  22. Corrected a claim
  23. Spoke with CSA agent
  24. Spoke with a MRA via email