Spokewith aMRA viachatterCreateda testclaimSpokewith anadjustervia emailCreated acase for usersubmittedcompsClosed acase inSalesforceCreate ahelp deskticketMade diarynotesrequestingexact matchingcompsAddednotes toan offlineclaimSpoke withan adjusterviatelephoneAssign apriorityclaimObtainedpermissionto expandPosted inchattergroupAsked leada questiononequipmentSpokewith aMRA viaemailReceived acomplimentfrom anadjusterRevisedatemplateReassigna claimEntered aPuertoRico claimAsked leada questionaboutmethodologyAssigneda priorityrequestCreateda priorityrequestSpokewith CSRagentCorrecteda claimSpokewith CSAagentSpokewith aMRA viachatterCreateda testclaimSpokewith anadjustervia emailCreated acase for usersubmittedcompsClosed acase inSalesforceCreate ahelp deskticketMade diarynotesrequestingexact matchingcompsAddednotes toan offlineclaimSpoke withan adjusterviatelephoneAssign apriorityclaimObtainedpermissionto expandPosted inchattergroupAsked leada questiononequipmentSpokewith aMRA viaemailReceived acomplimentfrom anadjusterRevisedatemplateReassigna claimEntered aPuertoRico claimAsked leada questionaboutmethodologyAssigneda priorityrequestCreateda priorityrequestSpokewith CSRagentCorrecteda claimSpokewith CSAagent

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Spoke with a MRA via chatter
  2. Created a test claim
  3. Spoke with an adjuster via email
  4. Created a case for user submitted comps
  5. Closed a case in Salesforce
  6. Create a help desk ticket
  7. Made diary notes requesting exact matching comps
  8. Added notes to an offline claim
  9. Spoke with an adjuster via telephone
  10. Assign a priority claim
  11. Obtained permission to expand
  12. Posted in chatter group
  13. Asked lead a question on equipment
  14. Spoke with a MRA via email
  15. Received a compliment from an adjuster
  16. Revised a template
  17. Reassign a claim
  18. Entered a Puerto Rico claim
  19. Asked lead a question about methodology
  20. Assigned a priority request
  21. Created a priority request
  22. Spoke with CSR agent
  23. Corrected a claim
  24. Spoke with CSA agent