Created acase for usersubmittedcompsPosted inchattergroupMade diarynotesrequestingexact matchingcompsEntered aPuertoRico claimSpokewith aMRA viaemailSpoke withan adjusterviatelephoneReassigna claimCreate ahelp deskticketObtainedpermissionto expandSpokewith anadjustervia emailCorrecteda claimAsked leada questionaboutmethodologyAssign apriorityclaimSpokewith CSAagentAddednotes toan offlineclaimAsked leada questiononequipmentSpokewith CSRagentSpokewith aMRA viachatterReceived acomplimentfrom anadjusterCreateda priorityrequestCreateda testclaimClosed acase inSalesforceRevisedatemplateAssigneda priorityrequestCreated acase for usersubmittedcompsPosted inchattergroupMade diarynotesrequestingexact matchingcompsEntered aPuertoRico claimSpokewith aMRA viaemailSpoke withan adjusterviatelephoneReassigna claimCreate ahelp deskticketObtainedpermissionto expandSpokewith anadjustervia emailCorrecteda claimAsked leada questionaboutmethodologyAssign apriorityclaimSpokewith CSAagentAddednotes toan offlineclaimAsked leada questiononequipmentSpokewith CSRagentSpokewith aMRA viachatterReceived acomplimentfrom anadjusterCreateda priorityrequestCreateda testclaimClosed acase inSalesforceRevisedatemplateAssigneda priorityrequest

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a case for user submitted comps
  2. Posted in chatter group
  3. Made diary notes requesting exact matching comps
  4. Entered a Puerto Rico claim
  5. Spoke with a MRA via email
  6. Spoke with an adjuster via telephone
  7. Reassign a claim
  8. Create a help desk ticket
  9. Obtained permission to expand
  10. Spoke with an adjuster via email
  11. Corrected a claim
  12. Asked lead a question about methodology
  13. Assign a priority claim
  14. Spoke with CSA agent
  15. Added notes to an offline claim
  16. Asked lead a question on equipment
  17. Spoke with CSR agent
  18. Spoke with a MRA via chatter
  19. Received a compliment from an adjuster
  20. Created a priority request
  21. Created a test claim
  22. Closed a case in Salesforce
  23. Revised a template
  24. Assigned a priority request