Asked leada questionaboutmethodologySpokewith CSRagentPosted inchattergroupCreateda priorityrequestAssign apriorityclaimCreateda testclaimSpoke withan adjusterviatelephoneRevisedatemplateCorrecteda claimClosed acase inSalesforceEntered aPuertoRico claimReceived acomplimentfrom anadjusterCreate ahelp deskticketMade diarynotesrequestingexact matchingcompsObtainedpermissionto expandSpokewith aMRA viachatterAssigneda priorityrequestSpokewith CSAagentCreated acase for usersubmittedcompsReassigna claimSpokewith anadjustervia emailAddednotes toan offlineclaimSpokewith aMRA viaemailAsked leada questiononequipmentAsked leada questionaboutmethodologySpokewith CSRagentPosted inchattergroupCreateda priorityrequestAssign apriorityclaimCreateda testclaimSpoke withan adjusterviatelephoneRevisedatemplateCorrecteda claimClosed acase inSalesforceEntered aPuertoRico claimReceived acomplimentfrom anadjusterCreate ahelp deskticketMade diarynotesrequestingexact matchingcompsObtainedpermissionto expandSpokewith aMRA viachatterAssigneda priorityrequestSpokewith CSAagentCreated acase for usersubmittedcompsReassigna claimSpokewith anadjustervia emailAddednotes toan offlineclaimSpokewith aMRA viaemailAsked leada questiononequipment

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Asked lead a question about methodology
  2. Spoke with CSR agent
  3. Posted in chatter group
  4. Created a priority request
  5. Assign a priority claim
  6. Created a test claim
  7. Spoke with an adjuster via telephone
  8. Revised a template
  9. Corrected a claim
  10. Closed a case in Salesforce
  11. Entered a Puerto Rico claim
  12. Received a compliment from an adjuster
  13. Create a help desk ticket
  14. Made diary notes requesting exact matching comps
  15. Obtained permission to expand
  16. Spoke with a MRA via chatter
  17. Assigned a priority request
  18. Spoke with CSA agent
  19. Created a case for user submitted comps
  20. Reassign a claim
  21. Spoke with an adjuster via email
  22. Added notes to an offline claim
  23. Spoke with a MRA via email
  24. Asked lead a question on equipment