MEDICAREPt. ApptScheduleInjectionWithMarjorieReturnPatientAppt.AnswerDr. MayerEmailTransferCall ToVMRescheduleAnswerSomeoneEmailRequestDr.SterbaAppt.CortisoneInjectionCheckBillingSequenceForInsuranceMedicalRecordsCallInjectionAppt.CallUpsetPatientCallAnkle/FootAppt.CancelAppt.2ndOpinionAppt.PT seenat one ofourCDH UCHand CallIssueAppt.NewPatientAppt.CalmDownAn UpsetPatientRescheduleAppt.MakeYourselfAvailable OnPhoneMakeYourselfAvailableSoonerCancellAppt. Pt DidNotRescheduleHave AGreat DayTo APatientMEDICAREPt. ApptScheduleInjectionWithMarjorieReturnPatientAppt.AnswerDr. MayerEmailTransferCall ToVMRescheduleAnswerSomeoneEmailRequestDr.SterbaAppt.CortisoneInjectionCheckBillingSequenceForInsuranceMedicalRecordsCallInjectionAppt.CallUpsetPatientCallAnkle/FootAppt.CancelAppt.2ndOpinionAppt.PT seenat one ofourCDH UCHand CallIssueAppt.NewPatientAppt.CalmDownAn UpsetPatientRescheduleAppt.MakeYourselfAvailable OnPhoneMakeYourselfAvailableSoonerCancellAppt. Pt DidNotRescheduleHave AGreat DayTo APatient

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MEDICARE Pt. Appt
  2. Schedule Injection With Marjorie
  3. Return Patient Appt.
  4. Answer Dr. Mayer Email
  5. Transfer Call To VM
  6. Reschedule Answer Someone Email Request
  7. Dr. Sterba Appt.
  8. Cortisone Injection
  9. Check Billing Sequence For Insurance
  10. Medical Records Call
  11. Injection Appt. Call
  12. Upset Patient Call
  13. Ankle/Foot Appt.
  14. Cancel Appt.
  15. 2nd Opinion Appt.
  16. PT seen at one of our CDH UC
  17. Hand Call Issue Appt.
  18. New Patient Appt.
  19. Calm Down An Upset Patient
  20. Reschedule Appt.
  21. Make Yourself Available On Phone
  22. Make Yourself Available Sooner
  23. Cancell Appt. Pt Did Not Reschedule
  24. Have A Great Day To A Patient