CancellAppt. Pt DidNotRescheduleRescheduleAppt.MakeYourselfAvailable OnPhonePT seenat one ofourCDH UCUpsetPatientCallMedicalRecordsCallCancelAppt.ScheduleInjectionWithMarjorieNewPatientAppt.MakeYourselfAvailableSoonerMEDICAREPt. ApptInjectionAppt.CallAnswerDr. MayerEmailCortisoneInjectionRescheduleAnswerSomeoneEmailRequestHave AGreat DayTo APatientTransferCall ToVMHand CallIssueAppt.CalmDownAn UpsetPatient2ndOpinionAppt.ReturnPatientAppt.Ankle/FootAppt.Dr.SterbaAppt.CheckBillingSequenceForInsuranceCancellAppt. Pt DidNotRescheduleRescheduleAppt.MakeYourselfAvailable OnPhonePT seenat one ofourCDH UCUpsetPatientCallMedicalRecordsCallCancelAppt.ScheduleInjectionWithMarjorieNewPatientAppt.MakeYourselfAvailableSoonerMEDICAREPt. ApptInjectionAppt.CallAnswerDr. MayerEmailCortisoneInjectionRescheduleAnswerSomeoneEmailRequestHave AGreat DayTo APatientTransferCall ToVMHand CallIssueAppt.CalmDownAn UpsetPatient2ndOpinionAppt.ReturnPatientAppt.Ankle/FootAppt.Dr.SterbaAppt.CheckBillingSequenceForInsurance

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Cancell Appt. Pt Did Not Reschedule
  2. Reschedule Appt.
  3. Make Yourself Available On Phone
  4. PT seen at one of our CDH UC
  5. Upset Patient Call
  6. Medical Records Call
  7. Cancel Appt.
  8. Schedule Injection With Marjorie
  9. New Patient Appt.
  10. Make Yourself Available Sooner
  11. MEDICARE Pt. Appt
  12. Injection Appt. Call
  13. Answer Dr. Mayer Email
  14. Cortisone Injection
  15. Reschedule Answer Someone Email Request
  16. Have A Great Day To A Patient
  17. Transfer Call To VM
  18. Hand Call Issue Appt.
  19. Calm Down An Upset Patient
  20. 2nd Opinion Appt.
  21. Return Patient Appt.
  22. Ankle/Foot Appt.
  23. Dr. Sterba Appt.
  24. Check Billing Sequence For Insurance