Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Make Yourself Available On Phone
2. Reschedule Appt.
3. Upset Patient Call
4. Reschedule Answer Someone Email Request
5. Cancell Appt. Pt Did Not Reschedule
6. Have A Great Day To A Patient
7. Injection Appt. Call
8. Make Yourself Available Sooner
9. Transfer Call To VM
10. Check Billing Sequence For Insurance
11. Answer Dr. Mayer Email
12. Medical Records Call
13. 2nd Opinion Appt.
14. New Patient Appt.
15. Calm Down An Upset Patient
16. Cancel Appt.
17. Cortisone Injection
18. MEDICARE Pt. Appt
19. PT seen at one of our CDH UC
20. Schedule Injection With Marjorie
21. Return Patient Appt.
22. Hand Call Issue Appt.
23. Ankle/Foot Appt.
24. Dr. Sterba Appt.