Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Return Patient Appt.
2. Transfer Call To VM
3. Check Billing Sequence For Insurance
4. Hand Call Issue Appt.
5. Calm Down An Upset Patient
6. 2nd Opinion Appt.
7. Make Yourself Available Sooner
8. MEDICARE Pt. Appt
9. Medical Records Call
10. Injection Appt. Call
11. Cancell Appt. Pt Did Not Reschedule
12. Reschedule Appt.
13. Cortisone Injection
14. Ankle/Foot Appt.
15. Cancel Appt.
16. Schedule Injection With Marjorie
17. Reschedule Answer Someone Email Request
18. New Patient Appt.
19. PT seen at one of our CDH UC
20. Answer Dr. Mayer Email
21. Have A Great Day To A Patient
22. Make Yourself Available On Phone
23. Dr. Sterba Appt.
24. Upset Patient Call