Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Upset Patient Call
2. Ankle/Foot Appt.
3. PT seen at one of our CDH UC
4. MEDICARE Pt. Appt
5. Reschedule Answer Someone Email Request
6. Return Patient Appt.
7. Reschedule Appt.
8. Cancel Appt.
9. Medical Records Call
10. Cancell Appt. Pt Did Not Reschedule
11. Make Yourself Available Sooner
12. Dr. Sterba Appt.
13. Check Billing Sequence For Insurance
14. New Patient Appt.
15. Transfer Call To VM
16. Injection Appt. Call
17. Hand Call Issue Appt.
18. Make Yourself Available On Phone
19. Answer Dr. Mayer Email
20. Have A Great Day To A Patient
21. Calm Down An Upset Patient
22. 2nd Opinion Appt.
23. Cortisone Injection
24. Schedule Injection With Marjorie