Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Cancel Appt.
2. Make Yourself Available On Phone
3. Make Yourself Available Sooner
4. Have A Great Day To A Patient
5. Answer Dr. Mayer Email
6. Check Billing Sequence For Insurance
7. Transfer Call To VM
8. Calm Down An Upset Patient
9. Upset Patient Call
10. Return Patient Appt.
11. Cortisone Injection
12. Injection Appt. Call
13. Cancell Appt. Pt Did Not Reschedule
14. Ankle/Foot Appt.
15. MEDICARE Pt. Appt
16. Schedule Injection With Marjorie
17. Hand Call Issue Appt.
18. PT seen at one of our CDH UC
19. Medical Records Call
20. 2nd Opinion Appt.
21. Reschedule Appt.
22. Reschedule Answer Someone Email Request
23. New Patient Appt.
24. Dr. Sterba Appt.