Have AGreat DayTo APatientCortisoneInjectionCancellAppt. Pt DidNotRescheduleInjectionAppt.CallRescheduleAppt.MEDICAREPt. ApptMakeYourselfAvailable OnPhoneAnswerDr. MayerEmailMakeYourselfAvailableSoonerPT seenat one ofourCDH UCCheckBillingSequenceForInsuranceDr.SterbaAppt.CalmDownAn UpsetPatient2ndOpinionAppt.TransferCall ToVMUpsetPatientCallRescheduleAnswerSomeoneEmailRequestScheduleInjectionWithMarjorieCancelAppt.MedicalRecordsCallReturnPatientAppt.Ankle/FootAppt.Hand CallIssueAppt.NewPatientAppt.Have AGreat DayTo APatientCortisoneInjectionCancellAppt. Pt DidNotRescheduleInjectionAppt.CallRescheduleAppt.MEDICAREPt. ApptMakeYourselfAvailable OnPhoneAnswerDr. MayerEmailMakeYourselfAvailableSoonerPT seenat one ofourCDH UCCheckBillingSequenceForInsuranceDr.SterbaAppt.CalmDownAn UpsetPatient2ndOpinionAppt.TransferCall ToVMUpsetPatientCallRescheduleAnswerSomeoneEmailRequestScheduleInjectionWithMarjorieCancelAppt.MedicalRecordsCallReturnPatientAppt.Ankle/FootAppt.Hand CallIssueAppt.NewPatientAppt.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have A Great Day To A Patient
  2. Cortisone Injection
  3. Cancell Appt. Pt Did Not Reschedule
  4. Injection Appt. Call
  5. Reschedule Appt.
  6. MEDICARE Pt. Appt
  7. Make Yourself Available On Phone
  8. Answer Dr. Mayer Email
  9. Make Yourself Available Sooner
  10. PT seen at one of our CDH UC
  11. Check Billing Sequence For Insurance
  12. Dr. Sterba Appt.
  13. Calm Down An Upset Patient
  14. 2nd Opinion Appt.
  15. Transfer Call To VM
  16. Upset Patient Call
  17. Reschedule Answer Someone Email Request
  18. Schedule Injection With Marjorie
  19. Cancel Appt.
  20. Medical Records Call
  21. Return Patient Appt.
  22. Ankle/Foot Appt.
  23. Hand Call Issue Appt.
  24. New Patient Appt.