Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Cancell Appt. Pt Did Not Reschedule
2. Upset Patient Call
3. Transfer Call To VM
4. Medical Records Call
5. Reschedule Answer Someone Email Request
6. Calm Down An Upset Patient
7. Have A Great Day To A Patient
8. Ankle/Foot Appt.
9. Cancel Appt.
10. Hand Call Issue Appt.
11. Return Patient Appt.
12. Make Yourself Available Sooner
13. Answer Dr. Mayer Email
14. Reschedule Appt.
15. MEDICARE Pt. Appt
16. Dr. Sterba Appt.
17. Injection Appt. Call
18. New Patient Appt.
19. Cortisone Injection
20. 2nd Opinion Appt.
21. Schedule Injection With Marjorie
22. Make Yourself Available On Phone
23. PT seen at one of our CDH UC
24. Check Billing Sequence For Insurance