CancelAppt.RescheduleAnswerSomeoneEmailRequestMedicalRecordsCallTransferCall ToVMCalmDownAn UpsetPatientMakeYourselfAvailableSoonerUpsetPatientCallAnswerDr. MayerEmailAnkle/FootAppt.RescheduleAppt.CheckBillingSequenceForInsurancePT seenat one ofourCDH UCCortisoneInjectionHand CallIssueAppt.2ndOpinionAppt.Have AGreat DayTo APatientDr.SterbaAppt.ReturnPatientAppt.InjectionAppt.CallCancellAppt. Pt DidNotRescheduleNewPatientAppt.MakeYourselfAvailable OnPhoneMEDICAREPt. ApptScheduleInjectionWithMarjorieCancelAppt.RescheduleAnswerSomeoneEmailRequestMedicalRecordsCallTransferCall ToVMCalmDownAn UpsetPatientMakeYourselfAvailableSoonerUpsetPatientCallAnswerDr. MayerEmailAnkle/FootAppt.RescheduleAppt.CheckBillingSequenceForInsurancePT seenat one ofourCDH UCCortisoneInjectionHand CallIssueAppt.2ndOpinionAppt.Have AGreat DayTo APatientDr.SterbaAppt.ReturnPatientAppt.InjectionAppt.CallCancellAppt. Pt DidNotRescheduleNewPatientAppt.MakeYourselfAvailable OnPhoneMEDICAREPt. ApptScheduleInjectionWithMarjorie

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cancel Appt.
  2. Reschedule Answer Someone Email Request
  3. Medical Records Call
  4. Transfer Call To VM
  5. Calm Down An Upset Patient
  6. Make Yourself Available Sooner
  7. Upset Patient Call
  8. Answer Dr. Mayer Email
  9. Ankle/Foot Appt.
  10. Reschedule Appt.
  11. Check Billing Sequence For Insurance
  12. PT seen at one of our CDH UC
  13. Cortisone Injection
  14. Hand Call Issue Appt.
  15. 2nd Opinion Appt.
  16. Have A Great Day To A Patient
  17. Dr. Sterba Appt.
  18. Return Patient Appt.
  19. Injection Appt. Call
  20. Cancell Appt. Pt Did Not Reschedule
  21. New Patient Appt.
  22. Make Yourself Available On Phone
  23. MEDICARE Pt. Appt
  24. Schedule Injection With Marjorie