Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Cancel Appt.
2. Reschedule Answer Someone Email Request
3. Cortisone Injection
4. PT seen at one of our CDH UC
5. Reschedule Appt.
6. Injection Appt. Call
7. Have A Great Day To A Patient
8. Medical Records Call
9. Make Yourself Available Sooner
10. Check Billing Sequence For Insurance
11. Transfer Call To VM
12. MEDICARE Pt. Appt
13. Schedule Injection With Marjorie
14. 2nd Opinion Appt.
15. Cancell Appt. Pt Did Not Reschedule
16. Ankle/Foot Appt.
17. New Patient Appt.
18. Make Yourself Available On Phone
19. Calm Down An Upset Patient
20. Answer Dr. Mayer Email
21. Return Patient Appt.
22. Hand Call Issue Appt.
23. Dr. Sterba Appt.
24. Upset Patient Call