InjectionAppt.CallNewPatientAppt.CortisoneInjectionRescheduleAnswerSomeoneEmailRequestMakeYourselfAvailableSoonerMEDICAREPt. ApptHand CallIssueAppt.ScheduleInjectionWithMarjorieCalmDownAn UpsetPatientReturnPatientAppt.PT seenat one ofourCDH UC2ndOpinionAppt.CheckBillingSequenceForInsuranceTransferCall ToVMUpsetPatientCallHave AGreat DayTo APatientAnswerDr. MayerEmailAnkle/FootAppt.Dr.SterbaAppt.CancelAppt.RescheduleAppt.MedicalRecordsCallMakeYourselfAvailable OnPhoneCancellAppt. Pt DidNotRescheduleInjectionAppt.CallNewPatientAppt.CortisoneInjectionRescheduleAnswerSomeoneEmailRequestMakeYourselfAvailableSoonerMEDICAREPt. ApptHand CallIssueAppt.ScheduleInjectionWithMarjorieCalmDownAn UpsetPatientReturnPatientAppt.PT seenat one ofourCDH UC2ndOpinionAppt.CheckBillingSequenceForInsuranceTransferCall ToVMUpsetPatientCallHave AGreat DayTo APatientAnswerDr. MayerEmailAnkle/FootAppt.Dr.SterbaAppt.CancelAppt.RescheduleAppt.MedicalRecordsCallMakeYourselfAvailable OnPhoneCancellAppt. Pt DidNotReschedule

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Injection Appt. Call
  2. New Patient Appt.
  3. Cortisone Injection
  4. Reschedule Answer Someone Email Request
  5. Make Yourself Available Sooner
  6. MEDICARE Pt. Appt
  7. Hand Call Issue Appt.
  8. Schedule Injection With Marjorie
  9. Calm Down An Upset Patient
  10. Return Patient Appt.
  11. PT seen at one of our CDH UC
  12. 2nd Opinion Appt.
  13. Check Billing Sequence For Insurance
  14. Transfer Call To VM
  15. Upset Patient Call
  16. Have A Great Day To A Patient
  17. Answer Dr. Mayer Email
  18. Ankle/Foot Appt.
  19. Dr. Sterba Appt.
  20. Cancel Appt.
  21. Reschedule Appt.
  22. Medical Records Call
  23. Make Yourself Available On Phone
  24. Cancell Appt. Pt Did Not Reschedule