Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Upset Patient Call
2. New Patient Appt.
3. Ankle/Foot Appt.
4. Dr. Sterba Appt.
5. Hand Call Issue Appt.
6. Cortisone Injection
7. Have A Great Day To A Patient
8. Reschedule Answer Someone Email Request
9. Schedule Injection With Marjorie
10. Check Billing Sequence For Insurance
11. Calm Down An Upset Patient
12. Transfer Call To VM
13. Injection Appt. Call
14. Reschedule Appt.
15. Make Yourself Available Sooner
16. PT seen at one of our CDH UC
17. Medical Records Call
18. 2nd Opinion Appt.
19. Return Patient Appt.
20. Cancel Appt.
21. Make Yourself Available On Phone
22. MEDICARE Pt. Appt
23. Answer Dr. Mayer Email
24. Cancell Appt. Pt Did Not Reschedule