2ndOpinionAppt.MedicalRecordsCallPT seenat one ofourCDH UCCheckBillingSequenceForInsuranceCortisoneInjectionCalmDownAn UpsetPatientCancellAppt. Pt DidNotRescheduleCancelAppt.ScheduleInjectionWithMarjorieMakeYourselfAvailable OnPhoneReturnPatientAppt.InjectionAppt.CallRescheduleAnswerSomeoneEmailRequestDr.SterbaAppt.Hand CallIssueAppt.AnswerDr. MayerEmailMakeYourselfAvailableSoonerAnkle/FootAppt.RescheduleAppt.MEDICAREPt. ApptTransferCall ToVMUpsetPatientCallHave AGreat DayTo APatientNewPatientAppt.2ndOpinionAppt.MedicalRecordsCallPT seenat one ofourCDH UCCheckBillingSequenceForInsuranceCortisoneInjectionCalmDownAn UpsetPatientCancellAppt. Pt DidNotRescheduleCancelAppt.ScheduleInjectionWithMarjorieMakeYourselfAvailable OnPhoneReturnPatientAppt.InjectionAppt.CallRescheduleAnswerSomeoneEmailRequestDr.SterbaAppt.Hand CallIssueAppt.AnswerDr. MayerEmailMakeYourselfAvailableSoonerAnkle/FootAppt.RescheduleAppt.MEDICAREPt. ApptTransferCall ToVMUpsetPatientCallHave AGreat DayTo APatientNewPatientAppt.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2nd Opinion Appt.
  2. Medical Records Call
  3. PT seen at one of our CDH UC
  4. Check Billing Sequence For Insurance
  5. Cortisone Injection
  6. Calm Down An Upset Patient
  7. Cancell Appt. Pt Did Not Reschedule
  8. Cancel Appt.
  9. Schedule Injection With Marjorie
  10. Make Yourself Available On Phone
  11. Return Patient Appt.
  12. Injection Appt. Call
  13. Reschedule Answer Someone Email Request
  14. Dr. Sterba Appt.
  15. Hand Call Issue Appt.
  16. Answer Dr. Mayer Email
  17. Make Yourself Available Sooner
  18. Ankle/Foot Appt.
  19. Reschedule Appt.
  20. MEDICARE Pt. Appt
  21. Transfer Call To VM
  22. Upset Patient Call
  23. Have A Great Day To A Patient
  24. New Patient Appt.