Dr.SterbaAppt.AnswerDr. MayerEmailRescheduleAppt.NewPatientAppt.InjectionAppt.CallMedicalRecordsCallCortisoneInjectionCalmDownAn UpsetPatientCheckBillingSequenceForInsuranceHave AGreat DayTo APatientMakeYourselfAvailable OnPhoneHand CallIssueAppt.ScheduleInjectionWithMarjorieAnkle/FootAppt.CancellAppt. Pt DidNotRescheduleRescheduleAnswerSomeoneEmailRequestUpsetPatientCallMakeYourselfAvailableSoonerTransferCall ToVMMEDICAREPt. ApptPT seenat one ofourCDH UCCancelAppt.ReturnPatientAppt.2ndOpinionAppt.Dr.SterbaAppt.AnswerDr. MayerEmailRescheduleAppt.NewPatientAppt.InjectionAppt.CallMedicalRecordsCallCortisoneInjectionCalmDownAn UpsetPatientCheckBillingSequenceForInsuranceHave AGreat DayTo APatientMakeYourselfAvailable OnPhoneHand CallIssueAppt.ScheduleInjectionWithMarjorieAnkle/FootAppt.CancellAppt. Pt DidNotRescheduleRescheduleAnswerSomeoneEmailRequestUpsetPatientCallMakeYourselfAvailableSoonerTransferCall ToVMMEDICAREPt. ApptPT seenat one ofourCDH UCCancelAppt.ReturnPatientAppt.2ndOpinionAppt.

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dr. Sterba Appt.
  2. Answer Dr. Mayer Email
  3. Reschedule Appt.
  4. New Patient Appt.
  5. Injection Appt. Call
  6. Medical Records Call
  7. Cortisone Injection
  8. Calm Down An Upset Patient
  9. Check Billing Sequence For Insurance
  10. Have A Great Day To A Patient
  11. Make Yourself Available On Phone
  12. Hand Call Issue Appt.
  13. Schedule Injection With Marjorie
  14. Ankle/Foot Appt.
  15. Cancell Appt. Pt Did Not Reschedule
  16. Reschedule Answer Someone Email Request
  17. Upset Patient Call
  18. Make Yourself Available Sooner
  19. Transfer Call To VM
  20. MEDICARE Pt. Appt
  21. PT seen at one of our CDH UC
  22. Cancel Appt.
  23. Return Patient Appt.
  24. 2nd Opinion Appt.