(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Get your client in the queue
Call on Appointments or Abstract
Registrant call
Escalate a case
Email delivery issues
OnArrival/onsite troubleshooting
Client curses
Build a custom report for a client
Animal or baby in the background
Integration/PNR troubleshooting
Submit a content/article request
Help with new reports/portals
"Which browser are you using?"
Transfer a call
Client asks, "Where are you located?"
Call lasts over 90 minutes
Help with Flex event
More than one client on the call
Client figures out their issue before you could help
Walk client through accessing their cases in the Community
