Set upadd / subpointsworkcaseChangeCycleCodeDateSet upFutureFalconSuspendTransfertoLifelockAssista Co-WorkerSet up aworkcasePlaced aHold ontheAccountSentstatementto Ch inmercurySet upFutureFalconSuspendTake aDAP over$200TransfertoLifelockTake ADAPunder$100TransfertoSRBS ITransferto theIVRTransferto BSIIIMerchantVerificationAddAuthUserSaveanaccountChangedAddressper ChrequestTake aDAPTransferto FA IIIInformedCh aboutSMSTextingWoreCabela'sBrandClothingSaveanAccountSet upadd / subpointsworkcaseChangeCycleCodeDateSet upFutureFalconSuspendTransfertoLifelockAssista Co-WorkerSet up aworkcasePlaced aHold ontheAccountSentstatementto Ch inmercurySet upFutureFalconSuspendTake aDAP over$200TransfertoLifelockTake ADAPunder$100TransfertoSRBS ITransferto theIVRTransferto BSIIIMerchantVerificationAddAuthUserSaveanaccountChangedAddressper ChrequestTake aDAPTransferto FA IIIInformedCh aboutSMSTextingWoreCabela'sBrandClothingSaveanAccount

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up add / sub points workcase
  2. Change Cycle Code Date
  3. Set up Future Falcon Suspend
  4. Transfer to Lifelock
  5. Assist a Co-Worker
  6. Set up a workcase
  7. Placed a Hold on the Account
  8. Sent statement to Ch in mercury
  9. Set up Future Falcon Suspend
  10. Take a DAP over $200
  11. Transfer to Lifelock
  12. Take A DAP under $100
  13. Transfer to SRBS I
  14. Transfer to the IVR
  15. Transfer to BSIII
  16. Merchant Verification
  17. Add Auth User
  18. Save an account
  19. Changed Address per Ch request
  20. Take a DAP
  21. Transfer to FA III
  22. Informed Ch about SMS Texting
  23. Wore Cabela's Brand Clothing
  24. Save an Account