Transferto theIVRInformedCh aboutSMSTextingTake aDAPSet upadd / subpointsworkcaseAssista Co-WorkerMerchantVerificationAddAuthUserSet upFutureFalconSuspendPlaced aHold ontheAccountSaveanaccountChangedAddressper ChrequestChangeCycleCodeDateSaveanAccountTransferto BSIIITake ADAPunder$100WoreCabela'sBrandClothingSet upFutureFalconSuspendTake aDAP over$200Set up aworkcaseTransfertoSRBS ITransfertoLifelockSentstatementto Ch inmercuryTransfertoLifelockTransferto FA IIITransferto theIVRInformedCh aboutSMSTextingTake aDAPSet upadd / subpointsworkcaseAssista Co-WorkerMerchantVerificationAddAuthUserSet upFutureFalconSuspendPlaced aHold ontheAccountSaveanaccountChangedAddressper ChrequestChangeCycleCodeDateSaveanAccountTransferto BSIIITake ADAPunder$100WoreCabela'sBrandClothingSet upFutureFalconSuspendTake aDAP over$200Set up aworkcaseTransfertoSRBS ITransfertoLifelockSentstatementto Ch inmercuryTransfertoLifelockTransferto FA III

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to the IVR
  2. Informed Ch about SMS Texting
  3. Take a DAP
  4. Set up add / sub points workcase
  5. Assist a Co-Worker
  6. Merchant Verification
  7. Add Auth User
  8. Set up Future Falcon Suspend
  9. Placed a Hold on the Account
  10. Save an account
  11. Changed Address per Ch request
  12. Change Cycle Code Date
  13. Save an Account
  14. Transfer to BSIII
  15. Take A DAP under $100
  16. Wore Cabela's Brand Clothing
  17. Set up Future Falcon Suspend
  18. Take a DAP over $200
  19. Set up a workcase
  20. Transfer to SRBS I
  21. Transfer to Lifelock
  22. Sent statement to Ch in mercury
  23. Transfer to Lifelock
  24. Transfer to FA III