Take ADAPunder$100ChangedAddressper ChrequestTransfertoSRBS IChangeCycleCodeDateTransferto FA IIISet upFutureFalconSuspendSet upFutureFalconSuspendSet upadd / subpointsworkcaseTake aDAP over$200Set up aworkcaseSaveanAccountTransferto theIVRSentstatementto Ch inmercuryTransferto BSIIIAssista Co-WorkerTake aDAPPlaced aHold ontheAccountAddAuthUserSaveanaccountTransfertoLifelockInformedCh aboutSMSTextingTransfertoLifelockWoreCabela'sBrandClothingMerchantVerificationTake ADAPunder$100ChangedAddressper ChrequestTransfertoSRBS IChangeCycleCodeDateTransferto FA IIISet upFutureFalconSuspendSet upFutureFalconSuspendSet upadd / subpointsworkcaseTake aDAP over$200Set up aworkcaseSaveanAccountTransferto theIVRSentstatementto Ch inmercuryTransferto BSIIIAssista Co-WorkerTake aDAPPlaced aHold ontheAccountAddAuthUserSaveanaccountTransfertoLifelockInformedCh aboutSMSTextingTransfertoLifelockWoreCabela'sBrandClothingMerchantVerification

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take A DAP under $100
  2. Changed Address per Ch request
  3. Transfer to SRBS I
  4. Change Cycle Code Date
  5. Transfer to FA III
  6. Set up Future Falcon Suspend
  7. Set up Future Falcon Suspend
  8. Set up add / sub points workcase
  9. Take a DAP over $200
  10. Set up a workcase
  11. Save an Account
  12. Transfer to the IVR
  13. Sent statement to Ch in mercury
  14. Transfer to BSIII
  15. Assist a Co-Worker
  16. Take a DAP
  17. Placed a Hold on the Account
  18. Add Auth User
  19. Save an account
  20. Transfer to Lifelock
  21. Informed Ch about SMS Texting
  22. Transfer to Lifelock
  23. Wore Cabela's Brand Clothing
  24. Merchant Verification