SaveanAccountMerchantVerificationTransfertoLifelockWoreCabela'sBrandClothingAssista Co-WorkerSet upFutureFalconSuspendTake ADAPunder$100Sentstatementto Ch inmercuryAddAuthUserSet upadd / subpointsworkcaseChangedAddressper ChrequestSaveanaccountTransferto BSIIIChangeCycleCodeDateSet upFutureFalconSuspendTransferto theIVRTransferto FA IIITransfertoSRBS ITake aDAP over$200TransfertoLifelockTake aDAPPlaced aHold ontheAccountSet up aworkcaseInformedCh aboutSMSTextingSaveanAccountMerchantVerificationTransfertoLifelockWoreCabela'sBrandClothingAssista Co-WorkerSet upFutureFalconSuspendTake ADAPunder$100Sentstatementto Ch inmercuryAddAuthUserSet upadd / subpointsworkcaseChangedAddressper ChrequestSaveanaccountTransferto BSIIIChangeCycleCodeDateSet upFutureFalconSuspendTransferto theIVRTransferto FA IIITransfertoSRBS ITake aDAP over$200TransfertoLifelockTake aDAPPlaced aHold ontheAccountSet up aworkcaseInformedCh aboutSMSTexting

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save an Account
  2. Merchant Verification
  3. Transfer to Lifelock
  4. Wore Cabela's Brand Clothing
  5. Assist a Co-Worker
  6. Set up Future Falcon Suspend
  7. Take A DAP under $100
  8. Sent statement to Ch in mercury
  9. Add Auth User
  10. Set up add / sub points workcase
  11. Changed Address per Ch request
  12. Save an account
  13. Transfer to BSIII
  14. Change Cycle Code Date
  15. Set up Future Falcon Suspend
  16. Transfer to the IVR
  17. Transfer to FA III
  18. Transfer to SRBS I
  19. Take a DAP over $200
  20. Transfer to Lifelock
  21. Take a DAP
  22. Placed a Hold on the Account
  23. Set up a workcase
  24. Informed Ch about SMS Texting