Placed aHold ontheAccountSentstatementto Ch inmercuryTransferto BSIIISet upFutureFalconSuspendAddAuthUserWoreCabela'sBrandClothingTake aDAPSet upadd / subpointsworkcaseChangedAddressper ChrequestSet up aworkcaseTake ADAPunder$100TransfertoSRBS IInformedCh aboutSMSTextingSaveanaccountTransfertoLifelockSet upFutureFalconSuspendAssista Co-WorkerMerchantVerificationTake aDAP over$200Transferto theIVRSaveanAccountTransfertoLifelockTransferto FA IIIChangeCycleCodeDatePlaced aHold ontheAccountSentstatementto Ch inmercuryTransferto BSIIISet upFutureFalconSuspendAddAuthUserWoreCabela'sBrandClothingTake aDAPSet upadd / subpointsworkcaseChangedAddressper ChrequestSet up aworkcaseTake ADAPunder$100TransfertoSRBS IInformedCh aboutSMSTextingSaveanaccountTransfertoLifelockSet upFutureFalconSuspendAssista Co-WorkerMerchantVerificationTake aDAP over$200Transferto theIVRSaveanAccountTransfertoLifelockTransferto FA IIIChangeCycleCodeDate

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Placed a Hold on the Account
  2. Sent statement to Ch in mercury
  3. Transfer to BSIII
  4. Set up Future Falcon Suspend
  5. Add Auth User
  6. Wore Cabela's Brand Clothing
  7. Take a DAP
  8. Set up add / sub points workcase
  9. Changed Address per Ch request
  10. Set up a workcase
  11. Take A DAP under $100
  12. Transfer to SRBS I
  13. Informed Ch about SMS Texting
  14. Save an account
  15. Transfer to Lifelock
  16. Set up Future Falcon Suspend
  17. Assist a Co-Worker
  18. Merchant Verification
  19. Take a DAP over $200
  20. Transfer to the IVR
  21. Save an Account
  22. Transfer to Lifelock
  23. Transfer to FA III
  24. Change Cycle Code Date