Assista Co-WorkerTake aDAP over$200TransfertoLifelockAddAuthUserInformedCh aboutSMSTextingSet upadd / subpointsworkcaseMerchantVerificationTake ADAPunder$100Transferto FA IIITransferto BSIIISet upFutureFalconSuspendWoreCabela'sBrandClothingSentstatementto Ch inmercurySet upFutureFalconSuspendChangeCycleCodeDateTake aDAPChangedAddressper ChrequestTransferto theIVRSaveanaccountSet up aworkcaseSaveanAccountTransfertoLifelockPlaced aHold ontheAccountTransfertoSRBS IAssista Co-WorkerTake aDAP over$200TransfertoLifelockAddAuthUserInformedCh aboutSMSTextingSet upadd / subpointsworkcaseMerchantVerificationTake ADAPunder$100Transferto FA IIITransferto BSIIISet upFutureFalconSuspendWoreCabela'sBrandClothingSentstatementto Ch inmercurySet upFutureFalconSuspendChangeCycleCodeDateTake aDAPChangedAddressper ChrequestTransferto theIVRSaveanaccountSet up aworkcaseSaveanAccountTransfertoLifelockPlaced aHold ontheAccountTransfertoSRBS I

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist a Co-Worker
  2. Take a DAP over $200
  3. Transfer to Lifelock
  4. Add Auth User
  5. Informed Ch about SMS Texting
  6. Set up add / sub points workcase
  7. Merchant Verification
  8. Take A DAP under $100
  9. Transfer to FA III
  10. Transfer to BSIII
  11. Set up Future Falcon Suspend
  12. Wore Cabela's Brand Clothing
  13. Sent statement to Ch in mercury
  14. Set up Future Falcon Suspend
  15. Change Cycle Code Date
  16. Take a DAP
  17. Changed Address per Ch request
  18. Transfer to the IVR
  19. Save an account
  20. Set up a workcase
  21. Save an Account
  22. Transfer to Lifelock
  23. Placed a Hold on the Account
  24. Transfer to SRBS I