TransfertoSRBS ITransferto theIVRTransfertoLifelockPlaced aHold ontheAccountSet upFutureFalconSuspendSaveanaccountTake ADAPunder$100Take aDAP over$200WoreCabela'sBrandClothingMerchantVerificationSet upadd / subpointsworkcaseChangedAddressper ChrequestTransferto FA IIISet upFutureFalconSuspendAssista Co-WorkerTransfertoLifelockSet up aworkcaseChangeCycleCodeDateTake aDAPTransferto BSIIIAddAuthUserInformedCh aboutSMSTextingSentstatementto Ch inmercurySaveanAccountTransfertoSRBS ITransferto theIVRTransfertoLifelockPlaced aHold ontheAccountSet upFutureFalconSuspendSaveanaccountTake ADAPunder$100Take aDAP over$200WoreCabela'sBrandClothingMerchantVerificationSet upadd / subpointsworkcaseChangedAddressper ChrequestTransferto FA IIISet upFutureFalconSuspendAssista Co-WorkerTransfertoLifelockSet up aworkcaseChangeCycleCodeDateTake aDAPTransferto BSIIIAddAuthUserInformedCh aboutSMSTextingSentstatementto Ch inmercurySaveanAccount

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to SRBS I
  2. Transfer to the IVR
  3. Transfer to Lifelock
  4. Placed a Hold on the Account
  5. Set up Future Falcon Suspend
  6. Save an account
  7. Take A DAP under $100
  8. Take a DAP over $200
  9. Wore Cabela's Brand Clothing
  10. Merchant Verification
  11. Set up add / sub points workcase
  12. Changed Address per Ch request
  13. Transfer to FA III
  14. Set up Future Falcon Suspend
  15. Assist a Co-Worker
  16. Transfer to Lifelock
  17. Set up a workcase
  18. Change Cycle Code Date
  19. Take a DAP
  20. Transfer to BSIII
  21. Add Auth User
  22. Informed Ch about SMS Texting
  23. Sent statement to Ch in mercury
  24. Save an Account