TransfertoSRBS ISentstatementto Ch inmercuryTake aDAP over$200ChangeCycleCodeDateTake ADAPunder$100Assista Co-WorkerSaveanAccountTransfertoLifelockTransferto BSIIIAddAuthUserSet up aworkcaseSet upFutureFalconSuspendSaveanaccountTake aDAPMerchantVerificationTransferto FA IIITransfertoLifelockSet upadd / subpointsworkcaseChangedAddressper ChrequestTransferto theIVRInformedCh aboutSMSTextingWoreCabela'sBrandClothingSet upFutureFalconSuspendPlaced aHold ontheAccountTransfertoSRBS ISentstatementto Ch inmercuryTake aDAP over$200ChangeCycleCodeDateTake ADAPunder$100Assista Co-WorkerSaveanAccountTransfertoLifelockTransferto BSIIIAddAuthUserSet up aworkcaseSet upFutureFalconSuspendSaveanaccountTake aDAPMerchantVerificationTransferto FA IIITransfertoLifelockSet upadd / subpointsworkcaseChangedAddressper ChrequestTransferto theIVRInformedCh aboutSMSTextingWoreCabela'sBrandClothingSet upFutureFalconSuspendPlaced aHold ontheAccount

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to SRBS I
  2. Sent statement to Ch in mercury
  3. Take a DAP over $200
  4. Change Cycle Code Date
  5. Take A DAP under $100
  6. Assist a Co-Worker
  7. Save an Account
  8. Transfer to Lifelock
  9. Transfer to BSIII
  10. Add Auth User
  11. Set up a workcase
  12. Set up Future Falcon Suspend
  13. Save an account
  14. Take a DAP
  15. Merchant Verification
  16. Transfer to FA III
  17. Transfer to Lifelock
  18. Set up add / sub points workcase
  19. Changed Address per Ch request
  20. Transfer to the IVR
  21. Informed Ch about SMS Texting
  22. Wore Cabela's Brand Clothing
  23. Set up Future Falcon Suspend
  24. Placed a Hold on the Account