Set upFutureFalconSuspendTransferto FA IIITransfertoLifelockSet up aworkcaseTake ADAPunder$100Transferto BSIIITake aDAP over$200ChangeCycleCodeDateSet upadd / subpointsworkcaseSaveanAccountChangedAddressper ChrequestSentstatementto Ch inmercuryTransfertoSRBS IAddAuthUserAssista Co-WorkerPlaced aHold ontheAccountSaveanaccountMerchantVerificationTransfertoLifelockTransferto theIVRTake aDAPSet upFutureFalconSuspendInformedCh aboutSMSTextingWoreCabela'sBrandClothingSet upFutureFalconSuspendTransferto FA IIITransfertoLifelockSet up aworkcaseTake ADAPunder$100Transferto BSIIITake aDAP over$200ChangeCycleCodeDateSet upadd / subpointsworkcaseSaveanAccountChangedAddressper ChrequestSentstatementto Ch inmercuryTransfertoSRBS IAddAuthUserAssista Co-WorkerPlaced aHold ontheAccountSaveanaccountMerchantVerificationTransfertoLifelockTransferto theIVRTake aDAPSet upFutureFalconSuspendInformedCh aboutSMSTextingWoreCabela'sBrandClothing

Customer Care BS II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up Future Falcon Suspend
  2. Transfer to FA III
  3. Transfer to Lifelock
  4. Set up a workcase
  5. Take A DAP under $100
  6. Transfer to BSIII
  7. Take a DAP over $200
  8. Change Cycle Code Date
  9. Set up add / sub points workcase
  10. Save an Account
  11. Changed Address per Ch request
  12. Sent statement to Ch in mercury
  13. Transfer to SRBS I
  14. Add Auth User
  15. Assist a Co-Worker
  16. Placed a Hold on the Account
  17. Save an account
  18. Merchant Verification
  19. Transfer to Lifelock
  20. Transfer to the IVR
  21. Take a DAP
  22. Set up Future Falcon Suspend
  23. Informed Ch about SMS Texting
  24. Wore Cabela's Brand Clothing