Introduceyourself tosomeonenewMerchantVerificationTake DAPover $100TransfertoLifelockProvidedBalanceand MinPay DueRush aPlasticRemovea LateFeeSet upSRBS IIworkcaseTransferto FA IIIWork 10piecesreturnmailAssistedCo-WorkerWorked 2Applicationsin KairosCompleteCLI over15KWoreCabela'sBrandClothingSet upImmediateFalconProcess 2Applicationsin KairosSaveanaccountCompletedDeathNotificationSet up aPaymentCorrctionWorkcaseRequesta LetterSentRemoveTempHoldClear aDelinquencyAddAuthUserRemove aPaymentFloatIntroduceyourself tosomeonenewMerchantVerificationTake DAPover $100TransfertoLifelockProvidedBalanceand MinPay DueRush aPlasticRemovea LateFeeSet upSRBS IIworkcaseTransferto FA IIIWork 10piecesreturnmailAssistedCo-WorkerWorked 2Applicationsin KairosCompleteCLI over15KWoreCabela'sBrandClothingSet upImmediateFalconProcess 2Applicationsin KairosSaveanaccountCompletedDeathNotificationSet up aPaymentCorrctionWorkcaseRequesta LetterSentRemoveTempHoldClear aDelinquencyAddAuthUserRemove aPaymentFloat

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to someone new
  2. Merchant Verification
  3. Take DAP over $100
  4. Transfer to Lifelock
  5. Provided Balance and Min Pay Due
  6. Rush a Plastic
  7. Remove a Late Fee
  8. Set up SRBS II workcase
  9. Transfer to FA III
  10. Work 10 pieces return mail
  11. Assisted Co-Worker
  12. Worked 2 Applications in Kairos
  13. Complete CLI over 15K
  14. Wore Cabela's Brand Clothing
  15. Set up Immediate Falcon
  16. Process 2 Applications in Kairos
  17. Save an account
  18. Completed Death Notification
  19. Set up a Payment Corrction Workcase
  20. Request a Letter Sent
  21. Remove Temp Hold
  22. Clear a Delinquency
  23. Add Auth User
  24. Remove a Payment Float