SaveanaccountRequesta LetterSentSet upSRBS IIworkcaseAddAuthUserMerchantVerificationTransfertoLifelockCompleteCLI over15KProcess 2Applicationsin KairosAssistedCo-WorkerWork 10piecesreturnmailIntroduceyourself tosomeonenewRemoveTempHoldTransferto FA IIIRemovea LateFeeProvidedBalanceand MinPay DueRemove aPaymentFloatWoreCabela'sBrandClothingSet up aPaymentCorrctionWorkcaseRush aPlasticClear aDelinquencyTake DAPover $100Worked 2Applicationsin KairosCompletedDeathNotificationSet upImmediateFalconSaveanaccountRequesta LetterSentSet upSRBS IIworkcaseAddAuthUserMerchantVerificationTransfertoLifelockCompleteCLI over15KProcess 2Applicationsin KairosAssistedCo-WorkerWork 10piecesreturnmailIntroduceyourself tosomeonenewRemoveTempHoldTransferto FA IIIRemovea LateFeeProvidedBalanceand MinPay DueRemove aPaymentFloatWoreCabela'sBrandClothingSet up aPaymentCorrctionWorkcaseRush aPlasticClear aDelinquencyTake DAPover $100Worked 2Applicationsin KairosCompletedDeathNotificationSet upImmediateFalcon

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save an account
  2. Request a Letter Sent
  3. Set up SRBS II workcase
  4. Add Auth User
  5. Merchant Verification
  6. Transfer to Lifelock
  7. Complete CLI over 15K
  8. Process 2 Applications in Kairos
  9. Assisted Co-Worker
  10. Work 10 pieces return mail
  11. Introduce yourself to someone new
  12. Remove Temp Hold
  13. Transfer to FA III
  14. Remove a Late Fee
  15. Provided Balance and Min Pay Due
  16. Remove a Payment Float
  17. Wore Cabela's Brand Clothing
  18. Set up a Payment Corrction Workcase
  19. Rush a Plastic
  20. Clear a Delinquency
  21. Take DAP over $100
  22. Worked 2 Applications in Kairos
  23. Completed Death Notification
  24. Set up Immediate Falcon