Set upSRBS IIworkcaseTransfertoLifelockAssistedCo-WorkerRemove aPaymentFloatAddAuthUserSaveanaccountIntroduceyourself tosomeonenewWorked 2Applicationsin KairosClear aDelinquencyRemovea LateFeeSet upImmediateFalconRemoveTempHoldProvidedBalanceand MinPay DueTransferto FA IIIMerchantVerificationCompletedDeathNotificationTake DAPover $100Set up aPaymentCorrctionWorkcaseWork 10piecesreturnmailCompleteCLI over15KWoreCabela'sBrandClothingRequesta LetterSentRush aPlasticProcess 2Applicationsin KairosSet upSRBS IIworkcaseTransfertoLifelockAssistedCo-WorkerRemove aPaymentFloatAddAuthUserSaveanaccountIntroduceyourself tosomeonenewWorked 2Applicationsin KairosClear aDelinquencyRemovea LateFeeSet upImmediateFalconRemoveTempHoldProvidedBalanceand MinPay DueTransferto FA IIIMerchantVerificationCompletedDeathNotificationTake DAPover $100Set up aPaymentCorrctionWorkcaseWork 10piecesreturnmailCompleteCLI over15KWoreCabela'sBrandClothingRequesta LetterSentRush aPlasticProcess 2Applicationsin Kairos

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up SRBS II workcase
  2. Transfer to Lifelock
  3. Assisted Co-Worker
  4. Remove a Payment Float
  5. Add Auth User
  6. Save an account
  7. Introduce yourself to someone new
  8. Worked 2 Applications in Kairos
  9. Clear a Delinquency
  10. Remove a Late Fee
  11. Set up Immediate Falcon
  12. Remove Temp Hold
  13. Provided Balance and Min Pay Due
  14. Transfer to FA III
  15. Merchant Verification
  16. Completed Death Notification
  17. Take DAP over $100
  18. Set up a Payment Corrction Workcase
  19. Work 10 pieces return mail
  20. Complete CLI over 15K
  21. Wore Cabela's Brand Clothing
  22. Request a Letter Sent
  23. Rush a Plastic
  24. Process 2 Applications in Kairos