GoodafternoonYou'reWelcome!How mayI helpyou?GoodeveningAsk Open-EndedQuestions??Hi!FriendlyThankyouMynameis...PleaseCustomerPayingattentionClose-EndedQuestions??Can youpleasespell yourname?Hope tosee youagain!EstablisheyecontactBodylanguageGoodmorningI apologizefor theincon-venienceMynameis...It's niceto meetyou too!WeappreciateyourbusinessGood-byeSeeyoulater!GoodafternoonYou'reWelcome!How mayI helpyou?GoodeveningAsk Open-EndedQuestions??Hi!FriendlyThankyouMynameis...PleaseCustomerPayingattentionClose-EndedQuestions??Can youpleasespell yourname?Hope tosee youagain!EstablisheyecontactBodylanguageGoodmorningI apologizefor theincon-venienceMynameis...It's niceto meetyou too!WeappreciateyourbusinessGood-byeSeeyoulater!

Customer Service BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Good afternoon
  2. You're Welcome!
  3. How may I help you?
  4. Good evening
  5. Ask Open-Ended Questions ??
  6. Hi!
  7. Friendly
  8. Thank you
  9. My name is...
  10. Please
  11. Customer
  12. Paying attention
  13. Close-Ended Questions ??
  14. Can you please spell your name?
  15. Hope to see you again!
  16. Establish eye contact
  17. Body language
  18. Good morning
  19. I apologize for the incon- venience
  20. My name is...
  21. It's nice to meet you too!
  22. We appreciate your business
  23. Good-bye
  24. See you later!