Use 'Have a good day' Give LexCall number Verify ACH last 4 digits of bank account Used language line Customer request copy of bill Enable their account Explain WQMF Use 'Thank you for calling' Update phone number on account Update email on account Citizen request a 30dy extension Explained how to set up webconnect Set up an installment plan Caller said they were 'shut off' Gave account number Remove Return check fee Remove late fee Customer request a ledger Citizen request 14dy extension Give Due Date Took 1st Break Set up ACH Reset callers password Took 2nd Break Use 'Have a good day' Give LexCall number Verify ACH last 4 digits of bank account Used language line Customer request copy of bill Enable their account Explain WQMF Use 'Thank you for calling' Update phone number on account Update email on account Citizen request a 30dy extension Explained how to set up webconnect Set up an installment plan Caller said they were 'shut off' Gave account number Remove Return check fee Remove late fee Customer request a ledger Citizen request 14dy extension Give Due Date Took 1st Break Set up ACH Reset callers password Took 2nd Break
(Print)
Use 'Have a good day'
Give LexCall number
Verify ACH last 4 digits of bank account
Used language line
Customer request copy of bill
Enable their account
Explain WQMF
Use 'Thank you for calling'
Update phone number on account
Update email on account
Citizen request a 30dy extension
Explained
how to set up webconnect
Set up an installment plan
Caller said they were 'shut off'
Gave account number
Remove Return check fee
Remove late fee
Customer request a ledger
Citizen request 14dy extension
Give Due Date
Took 1st Break
Set up ACH
Reset callers password
Took 2nd Break
