Customer Service Week 2017 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. " I need some token number or something"
2. Teen w/ friends more than one appt.
3. I thought you were free!
4. Can hear pets in background
5. Bad connection but can still hear patient
6. Moved from California to Idaho (has medi cal)
7. Dying smoke alarm noise
8. I don't think I called the right place, Hawaii?
9. Interpreter call longer than 15 mins.
10. Long history of cancelling appts
11. You ask location, pt states your clinic
12. Doesn't want to use insurance
13. Positive labs, not called yet.
14. Overly cheery patient
15. Descriptive gross details
16. Patient cancelling due to sick kid
17. Mom calling wanting to cancel child's appt.
18. Don't know if they have insurance
19. Patient telling you they are driving
20. Patient doesn't know their schedule
21. Has to come in today
22. Rx script not at pharmacy
23. Patient ordering food or drink
24. Patient yelling at another person