Customer Service Week 2017 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Moved from California to Idaho (has medi cal)
2. Descriptive gross details
3. " I need some token number or something"
4. Patient ordering food or drink
5. Patient cancelling due to sick kid
6. Can hear pets in background
7. Overly cheery patient
8. Patient telling you they are driving
9. Patient doesn't know their schedule
10. Long history of cancelling appts
11. I thought you were free!
12. Mom calling wanting to cancel child's appt.
13. Interpreter call longer than 15 mins.
14. Patient yelling at another person
15. Doesn't want to use insurance
16. Dying smoke alarm noise
17. Teen w/ friends more than one appt.
18. I don't think I called the right place, Hawaii?
19. You ask location, pt states your clinic
20. Bad connection but can still hear patient
21. Don't know if they have insurance
22. Positive labs, not called yet.
23. Rx script not at pharmacy
24. Has to come in today