Salesup to300HelpstoreassociateReplacementwith thevendorCESAssumethesalesVerifyingan orderProcessrefundShowempathyWarmTransferProjectscopingdo areorderProvidean ordertotalsales750-1200Place aBossorderPlaceanorderApplydiscountsgiftcardcasemiltlarydiscountreview allexpectationsChangepick upPersonSellEPPSalebetween301-500Give anappreciationstatementOfferthesurveyLTSADispositiona callHelp inthe teamchatexceptionbillingDeEscalatea callASATPlacinga BopisOrderOfferSBOTDPricematchNotatein allsystemsCancelanorderReachingout to thevendorCall 3carriersTakeownership1st callresolutionProvideETASalesup to300HelpstoreassociateReplacementwith thevendorCESAssumethesalesVerifyingan orderProcessrefundShowempathyWarmTransferProjectscopingdo areorderProvidean ordertotalsales750-1200Place aBossorderPlaceanorderApplydiscountsgiftcardcasemiltlarydiscountreview allexpectationsChangepick upPersonSellEPPSalebetween301-500Give anappreciationstatementOfferthesurveyLTSADispositiona callHelp inthe teamchatexceptionbillingDeEscalatea callASATPlacinga BopisOrderOfferSBOTDPricematchNotatein allsystemsCancelanorderReachingout to thevendorCall 3carriersTakeownership1st callresolutionProvideETA

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sales up to 300
  2. Help store associate
  3. Replacement with the vendor
  4. CES
  5. Assume the sales
  6. Verifying an order
  7. Process refund
  8. Show empathy
  9. Warm Transfer
  10. Project scoping
  11. do a reorder
  12. Provide an order total
  13. sales 750-1200
  14. Place a Boss order
  15. Place an order
  16. Apply discounts
  17. gift card case
  18. miltlary discount
  19. review all expectations
  20. Change pick up Person
  21. Sell EPP
  22. Sale between 301-500
  23. Give an appreciation statement
  24. Offer the survey
  25. LTSA
  26. Disposition a call
  27. Help in the team chat
  28. exception billing
  29. De Escalate a call
  30. ASAT
  31. Placing a Bopis Order
  32. Offer SBOTD
  33. Price match
  34. Notate in all systems
  35. Cancel an order
  36. Reaching out to the vendor
  37. Call 3 carriers
  38. Take ownership
  39. 1st call resolution
  40. Provide ETA