Place an order LTSA De Escalate a call CES miltlary discount review all expectations 1st call resolution Warm Transfer Sales up to 300 Sell EPP Provide an order total Provide ETA ASAT Reaching out to the vendor Take ownership Verifying an order Help in the team chat Notate in all systems Apply discounts Offer the survey Sale between 301-500 Process refund gift card case Give an appreciation statement Call 3 carriers Offer SBOTD Price match Help store associate sales 750- 1200 Show empathy Project scoping Replacement with the vendor Assume the sales exception billing Disposition a call Placing a Bopis Order Change pick up Person Cancel an order do a reorder Place a Boss order Place an order LTSA De Escalate a call CES miltlary discount review all expectations 1st call resolution Warm Transfer Sales up to 300 Sell EPP Provide an order total Provide ETA ASAT Reaching out to the vendor Take ownership Verifying an order Help in the team chat Notate in all systems Apply discounts Offer the survey Sale between 301-500 Process refund gift card case Give an appreciation statement Call 3 carriers Offer SBOTD Price match Help store associate sales 750- 1200 Show empathy Project scoping Replacement with the vendor Assume the sales exception billing Disposition a call Placing a Bopis Order Change pick up Person Cancel an order do a reorder Place a Boss order
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Place an order
LTSA
De Escalate a call
CES
miltlary discount
review all expectations
1st call resolution
Warm Transfer
Sales up to 300
Sell EPP
Provide an order total
Provide ETA
ASAT
Reaching out to the vendor
Take ownership
Verifying an order
Help in the team chat
Notate in all systems
Apply discounts
Offer the survey
Sale between 301-500
Process refund
gift card case
Give an appreciation statement
Call 3 carriers
Offer SBOTD
Price match
Help store associate
sales 750-1200
Show empathy
Project scoping
Replacement with the vendor
Assume the sales
exception billing
Disposition a call
Placing a Bopis Order
Change pick up Person
Cancel an order
do a reorder
Place a Boss order