Verifyingan orderdo areorder1st callresolutionProjectscopingexceptionbillingProvidean ordertotalgiftcardcaseOfferthesurveyGive anappreciationstatementLTSAHelp inthe teamchatAssumethesalesPlace aBossorderSellEPPShowempathySalesup to300ProcessrefundApplydiscountsCancelanorderASATWarmTransferProvideETAOfferSBOTDChangepick upPersonSalebetween301-500DeEscalatea callNotatein allsystemsTakeownershipPlaceanorderPlacinga BopisOrdersales750-1200PricematchCESReplacementwith thevendormiltlarydiscountDispositiona callHelpstoreassociateCall 3carriersreview allexpectationsReachingout to thevendorVerifyingan orderdo areorder1st callresolutionProjectscopingexceptionbillingProvidean ordertotalgiftcardcaseOfferthesurveyGive anappreciationstatementLTSAHelp inthe teamchatAssumethesalesPlace aBossorderSellEPPShowempathySalesup to300ProcessrefundApplydiscountsCancelanorderASATWarmTransferProvideETAOfferSBOTDChangepick upPersonSalebetween301-500DeEscalatea callNotatein allsystemsTakeownershipPlaceanorderPlacinga BopisOrdersales750-1200PricematchCESReplacementwith thevendormiltlarydiscountDispositiona callHelpstoreassociateCall 3carriersreview allexpectationsReachingout to thevendor

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verifying an order
  2. do a reorder
  3. 1st call resolution
  4. Project scoping
  5. exception billing
  6. Provide an order total
  7. gift card case
  8. Offer the survey
  9. Give an appreciation statement
  10. LTSA
  11. Help in the team chat
  12. Assume the sales
  13. Place a Boss order
  14. Sell EPP
  15. Show empathy
  16. Sales up to 300
  17. Process refund
  18. Apply discounts
  19. Cancel an order
  20. ASAT
  21. Warm Transfer
  22. Provide ETA
  23. Offer SBOTD
  24. Change pick up Person
  25. Sale between 301-500
  26. De Escalate a call
  27. Notate in all systems
  28. Take ownership
  29. Place an order
  30. Placing a Bopis Order
  31. sales 750-1200
  32. Price match
  33. CES
  34. Replacement with the vendor
  35. miltlary discount
  36. Disposition a call
  37. Help store associate
  38. Call 3 carriers
  39. review all expectations
  40. Reaching out to the vendor