PlaceanorderHelp inthe teamchatReplacementwith thevendorVerifyingan orderSalesup to300Placinga BopisOrderSalebetween301-500sales750-1200WarmTransferProjectscopingSellEPPDeEscalatea callReachingout to thevendorShowempathyOfferSBOTDexceptionbillingAssumethesalesreview allexpectationsProcessrefundChangepick upPerson1st callresolutionDispositiona callProvidean ordertotalCall 3carriersOfferthesurveydo areorderASATProvideETACESPricematchHelpstoreassociateApplydiscountsTakeownershipgiftcardcaseCancelanorderPlace aBossorderGive anappreciationstatementNotatein allsystemsLTSAmiltlarydiscountPlaceanorderHelp inthe teamchatReplacementwith thevendorVerifyingan orderSalesup to300Placinga BopisOrderSalebetween301-500sales750-1200WarmTransferProjectscopingSellEPPDeEscalatea callReachingout to thevendorShowempathyOfferSBOTDexceptionbillingAssumethesalesreview allexpectationsProcessrefundChangepick upPerson1st callresolutionDispositiona callProvidean ordertotalCall 3carriersOfferthesurveydo areorderASATProvideETACESPricematchHelpstoreassociateApplydiscountsTakeownershipgiftcardcaseCancelanorderPlace aBossorderGive anappreciationstatementNotatein allsystemsLTSAmiltlarydiscount

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Place an order
  2. Help in the team chat
  3. Replacement with the vendor
  4. Verifying an order
  5. Sales up to 300
  6. Placing a Bopis Order
  7. Sale between 301-500
  8. sales 750-1200
  9. Warm Transfer
  10. Project scoping
  11. Sell EPP
  12. De Escalate a call
  13. Reaching out to the vendor
  14. Show empathy
  15. Offer SBOTD
  16. exception billing
  17. Assume the sales
  18. review all expectations
  19. Process refund
  20. Change pick up Person
  21. 1st call resolution
  22. Disposition a call
  23. Provide an order total
  24. Call 3 carriers
  25. Offer the survey
  26. do a reorder
  27. ASAT
  28. Provide ETA
  29. CES
  30. Price match
  31. Help store associate
  32. Apply discounts
  33. Take ownership
  34. gift card case
  35. Cancel an order
  36. Place a Boss order
  37. Give an appreciation statement
  38. Notate in all systems
  39. LTSA
  40. miltlary discount