ProvideETAGive anappreciationstatementProcessrefundCESPricematchSalebetween301-500HelpstoreassociateVerifyingan orderHelp inthe teamchatPlacinga BopisOrderAssumethesalesDispositiona callPlaceanorderPlace aBossorderOfferSBOTDReplacementwith thevendorChangepick upPersonSellEPPCall 3carriersOfferthesurveyreview allexpectations1st callresolutionProjectscopingLTSAWarmTransferSalesup to300ASATReachingout to thevendorDeEscalatea callNotatein allsystemsTakeownershipProvidean ordertotalShowempathyCancelanorderApplydiscountsgiftcardcasesales750-1200exceptionbillingmiltlarydiscountdo areorderProvideETAGive anappreciationstatementProcessrefundCESPricematchSalebetween301-500HelpstoreassociateVerifyingan orderHelp inthe teamchatPlacinga BopisOrderAssumethesalesDispositiona callPlaceanorderPlace aBossorderOfferSBOTDReplacementwith thevendorChangepick upPersonSellEPPCall 3carriersOfferthesurveyreview allexpectations1st callresolutionProjectscopingLTSAWarmTransferSalesup to300ASATReachingout to thevendorDeEscalatea callNotatein allsystemsTakeownershipProvidean ordertotalShowempathyCancelanorderApplydiscountsgiftcardcasesales750-1200exceptionbillingmiltlarydiscountdo areorder

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide ETA
  2. Give an appreciation statement
  3. Process refund
  4. CES
  5. Price match
  6. Sale between 301-500
  7. Help store associate
  8. Verifying an order
  9. Help in the team chat
  10. Placing a Bopis Order
  11. Assume the sales
  12. Disposition a call
  13. Place an order
  14. Place a Boss order
  15. Offer SBOTD
  16. Replacement with the vendor
  17. Change pick up Person
  18. Sell EPP
  19. Call 3 carriers
  20. Offer the survey
  21. review all expectations
  22. 1st call resolution
  23. Project scoping
  24. LTSA
  25. Warm Transfer
  26. Sales up to 300
  27. ASAT
  28. Reaching out to the vendor
  29. De Escalate a call
  30. Notate in all systems
  31. Take ownership
  32. Provide an order total
  33. Show empathy
  34. Cancel an order
  35. Apply discounts
  36. gift card case
  37. sales 750-1200
  38. exception billing
  39. miltlary discount
  40. do a reorder