AssumethesalesShowempathy1st callresolutionWarmTransferNotatein allsystemsChangepick upPersonCancelanorderTakeownershipPlace aBossorderReachingout to thevendorsales750-1200SellEPPPlaceanorderGive anappreciationstatementSalebetween301-500DeEscalatea callProvidean ordertotalProjectscopingCall 3carriersSalesup to300Dispositiona callCESdo areorderHelpstoreassociateProcessrefundreview allexpectationsHelp inthe teamchatVerifyingan ordergiftcardcaseLTSAProvideETAReplacementwith thevendorASATApplydiscountsOfferSBOTDPricematchOfferthesurveyPlacinga BopisOrderexceptionbillingmiltlarydiscountAssumethesalesShowempathy1st callresolutionWarmTransferNotatein allsystemsChangepick upPersonCancelanorderTakeownershipPlace aBossorderReachingout to thevendorsales750-1200SellEPPPlaceanorderGive anappreciationstatementSalebetween301-500DeEscalatea callProvidean ordertotalProjectscopingCall 3carriersSalesup to300Dispositiona callCESdo areorderHelpstoreassociateProcessrefundreview allexpectationsHelp inthe teamchatVerifyingan ordergiftcardcaseLTSAProvideETAReplacementwith thevendorASATApplydiscountsOfferSBOTDPricematchOfferthesurveyPlacinga BopisOrderexceptionbillingmiltlarydiscount

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assume the sales
  2. Show empathy
  3. 1st call resolution
  4. Warm Transfer
  5. Notate in all systems
  6. Change pick up Person
  7. Cancel an order
  8. Take ownership
  9. Place a Boss order
  10. Reaching out to the vendor
  11. sales 750-1200
  12. Sell EPP
  13. Place an order
  14. Give an appreciation statement
  15. Sale between 301-500
  16. De Escalate a call
  17. Provide an order total
  18. Project scoping
  19. Call 3 carriers
  20. Sales up to 300
  21. Disposition a call
  22. CES
  23. do a reorder
  24. Help store associate
  25. Process refund
  26. review all expectations
  27. Help in the team chat
  28. Verifying an order
  29. gift card case
  30. LTSA
  31. Provide ETA
  32. Replacement with the vendor
  33. ASAT
  34. Apply discounts
  35. Offer SBOTD
  36. Price match
  37. Offer the survey
  38. Placing a Bopis Order
  39. exception billing
  40. miltlary discount