PlaceanorderLTSADeEscalatea callCESmiltlarydiscountreview allexpectations1st callresolutionWarmTransferSalesup to300SellEPPProvidean ordertotalProvideETAASATReachingout to thevendorTakeownershipVerifyingan orderHelp inthe teamchatNotatein allsystemsApplydiscountsOfferthesurveySalebetween301-500ProcessrefundgiftcardcaseGive anappreciationstatementCall 3carriersOfferSBOTDPricematchHelpstoreassociatesales750-1200ShowempathyProjectscopingReplacementwith thevendorAssumethesalesexceptionbillingDispositiona callPlacinga BopisOrderChangepick upPersonCancelanorderdo areorderPlace aBossorderPlaceanorderLTSADeEscalatea callCESmiltlarydiscountreview allexpectations1st callresolutionWarmTransferSalesup to300SellEPPProvidean ordertotalProvideETAASATReachingout to thevendorTakeownershipVerifyingan orderHelp inthe teamchatNotatein allsystemsApplydiscountsOfferthesurveySalebetween301-500ProcessrefundgiftcardcaseGive anappreciationstatementCall 3carriersOfferSBOTDPricematchHelpstoreassociatesales750-1200ShowempathyProjectscopingReplacementwith thevendorAssumethesalesexceptionbillingDispositiona callPlacinga BopisOrderChangepick upPersonCancelanorderdo areorderPlace aBossorder

Dragon Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Place an order
  2. LTSA
  3. De Escalate a call
  4. CES
  5. miltlary discount
  6. review all expectations
  7. 1st call resolution
  8. Warm Transfer
  9. Sales up to 300
  10. Sell EPP
  11. Provide an order total
  12. Provide ETA
  13. ASAT
  14. Reaching out to the vendor
  15. Take ownership
  16. Verifying an order
  17. Help in the team chat
  18. Notate in all systems
  19. Apply discounts
  20. Offer the survey
  21. Sale between 301-500
  22. Process refund
  23. gift card case
  24. Give an appreciation statement
  25. Call 3 carriers
  26. Offer SBOTD
  27. Price match
  28. Help store associate
  29. sales 750-1200
  30. Show empathy
  31. Project scoping
  32. Replacement with the vendor
  33. Assume the sales
  34. exception billing
  35. Disposition a call
  36. Placing a Bopis Order
  37. Change pick up Person
  38. Cancel an order
  39. do a reorder
  40. Place a Boss order