Use TestingEnvironmentUseTeamsMentorAnotherAnalystWork withAnotherTeamSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerGet APositiveSatScoreQCATicketWork APhoneResponseTellAJoke toEveryoneReviewReportsinZendeskGet aCustomer'sEmailRead anIndustryRelatedArticleReport orActivityTicketSetupRelatedQuestionWork WithaVendorPermissionSecurityAdministrationQuestionMentorAnotherAnalystUserSetupCreate orUpdate anarticleLearnSomethingNewClose aTicketWith FirstContactWrite UpAnEscalationWork InSigmaTrackUse TestingEnvironmentUseTeamsMentorAnotherAnalystWork withAnotherTeamSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerGet APositiveSatScoreQCATicketWork APhoneResponseTellAJoke toEveryoneReviewReportsinZendeskGet aCustomer'sEmailRead anIndustryRelatedArticleReport orActivityTicketSetupRelatedQuestionWork WithaVendorPermissionSecurityAdministrationQuestionMentorAnotherAnalystUserSetupCreate orUpdate anarticleLearnSomethingNewClose aTicketWith FirstContactWrite UpAnEscalationWork InSigmaTrack

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Testing Environment
  2. Use Teams
  3. Mentor Another Analyst
  4. Work with Another Team
  5. Scheduling Related Question (MDS/ClinAssem/Order)
  6. Work with a Strategic Customer
  7. Get A Positive Sat Score
  8. QC A Ticket
  9. Work A Phone Response
  10. Tell A Joke to Everyone
  11. Review Reports in Zendesk
  12. Get a Customer's Email
  13. Read an Industry Related Article
  14. Report or Activity Ticket
  15. Setup Related Question
  16. Work With a Vendor
  17. Permission Security Administration Question
  18. Mentor Another Analyst
  19. User Setup
  20. Create or Update an article
  21. Learn Something New
  22. Close a Ticket With First Contact
  23. Write Up An Escalation
  24. Work In SigmaTrack