Create orUpdate anarticleGet APositiveSatScoreGet aCustomer'sEmailPermissionSecurityAdministrationQuestionWork withaStrategicCustomerSetupRelatedQuestionQCATicketWork WithaVendorReviewReportsinZendeskUseTeamsWork InSigmaTrackMentorAnotherAnalystClose aTicketWith FirstContactUserSetupWork withAnotherTeamSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystWork APhoneResponseLearnSomethingNewReport orActivityTicketRead anIndustryRelatedArticleUse TestingEnvironmentTellAJoke toEveryoneWrite UpAnEscalationCreate orUpdate anarticleGet APositiveSatScoreGet aCustomer'sEmailPermissionSecurityAdministrationQuestionWork withaStrategicCustomerSetupRelatedQuestionQCATicketWork WithaVendorReviewReportsinZendeskUseTeamsWork InSigmaTrackMentorAnotherAnalystClose aTicketWith FirstContactUserSetupWork withAnotherTeamSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystWork APhoneResponseLearnSomethingNewReport orActivityTicketRead anIndustryRelatedArticleUse TestingEnvironmentTellAJoke toEveryoneWrite UpAnEscalation

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create or Update an article
  2. Get A Positive Sat Score
  3. Get a Customer's Email
  4. Permission Security Administration Question
  5. Work with a Strategic Customer
  6. Setup Related Question
  7. QC A Ticket
  8. Work With a Vendor
  9. Review Reports in Zendesk
  10. Use Teams
  11. Work In SigmaTrack
  12. Mentor Another Analyst
  13. Close a Ticket With First Contact
  14. User Setup
  15. Work with Another Team
  16. Scheduling Related Question (MDS/ClinAssem/Order)
  17. Mentor Another Analyst
  18. Work A Phone Response
  19. Learn Something New
  20. Report or Activity Ticket
  21. Read an Industry Related Article
  22. Use Testing Environment
  23. Tell A Joke to Everyone
  24. Write Up An Escalation