Write UpAnEscalationWork withaStrategicCustomerMentorAnotherAnalystWork withAnotherTeamLearnSomethingNewUserSetupRead anIndustryRelatedArticlePermissionSecurityAdministrationQuestionMentorAnotherAnalystReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work APhoneResponseClose aTicketWith FirstContactReviewReportsinZendeskGet aCustomer'sEmailWork WithaVendorUseTeamsWork InSigmaTrackQCATicketSetupRelatedQuestionGet APositiveSatScoreTellAJoke toEveryoneCreate orUpdate anarticleUse TestingEnvironmentWrite UpAnEscalationWork withaStrategicCustomerMentorAnotherAnalystWork withAnotherTeamLearnSomethingNewUserSetupRead anIndustryRelatedArticlePermissionSecurityAdministrationQuestionMentorAnotherAnalystReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work APhoneResponseClose aTicketWith FirstContactReviewReportsinZendeskGet aCustomer'sEmailWork WithaVendorUseTeamsWork InSigmaTrackQCATicketSetupRelatedQuestionGet APositiveSatScoreTellAJoke toEveryoneCreate orUpdate anarticleUse TestingEnvironment

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write Up An Escalation
  2. Work with a Strategic Customer
  3. Mentor Another Analyst
  4. Work with Another Team
  5. Learn Something New
  6. User Setup
  7. Read an Industry Related Article
  8. Permission Security Administration Question
  9. Mentor Another Analyst
  10. Report or Activity Ticket
  11. Scheduling Related Question (MDS/ClinAssem/Order)
  12. Work A Phone Response
  13. Close a Ticket With First Contact
  14. Review Reports in Zendesk
  15. Get a Customer's Email
  16. Work With a Vendor
  17. Use Teams
  18. Work In SigmaTrack
  19. QC A Ticket
  20. Setup Related Question
  21. Get A Positive Sat Score
  22. Tell A Joke to Everyone
  23. Create or Update an article
  24. Use Testing Environment