Create orUpdate anarticleMentorAnotherAnalystWork withAnotherTeamWork InSigmaTrackWork APhoneResponseReviewReportsinZendeskQCATicketWork WithaVendorClose aTicketWith FirstContactUseTeamsRead anIndustryRelatedArticleSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerGet aCustomer'sEmailUse TestingEnvironmentLearnSomethingNewGet APositiveSatScoreMentorAnotherAnalystTellAJoke toEveryonePermissionSecurityAdministrationQuestionWrite UpAnEscalationSetupRelatedQuestionReport orActivityTicketUserSetupCreate orUpdate anarticleMentorAnotherAnalystWork withAnotherTeamWork InSigmaTrackWork APhoneResponseReviewReportsinZendeskQCATicketWork WithaVendorClose aTicketWith FirstContactUseTeamsRead anIndustryRelatedArticleSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerGet aCustomer'sEmailUse TestingEnvironmentLearnSomethingNewGet APositiveSatScoreMentorAnotherAnalystTellAJoke toEveryonePermissionSecurityAdministrationQuestionWrite UpAnEscalationSetupRelatedQuestionReport orActivityTicketUserSetup

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create or Update an article
  2. Mentor Another Analyst
  3. Work with Another Team
  4. Work In SigmaTrack
  5. Work A Phone Response
  6. Review Reports in Zendesk
  7. QC A Ticket
  8. Work With a Vendor
  9. Close a Ticket With First Contact
  10. Use Teams
  11. Read an Industry Related Article
  12. Scheduling Related Question (MDS/ClinAssem/Order)
  13. Work with a Strategic Customer
  14. Get a Customer's Email
  15. Use Testing Environment
  16. Learn Something New
  17. Get A Positive Sat Score
  18. Mentor Another Analyst
  19. Tell A Joke to Everyone
  20. Permission Security Administration Question
  21. Write Up An Escalation
  22. Setup Related Question
  23. Report or Activity Ticket
  24. User Setup