Create orUpdate anarticleReviewReportsinZendeskGet APositiveSatScoreReport orActivityTicketUseTeamsLearnSomethingNewMentorAnotherAnalystMentorAnotherAnalystClose aTicketWith FirstContactWork withAnotherTeamWrite UpAnEscalationWork withaStrategicCustomerUserSetupSetupRelatedQuestionWork WithaVendorSchedulingRelatedQuestion(MDS/ClinAssem/Order)Read anIndustryRelatedArticleUse TestingEnvironmentQCATicketTellAJoke toEveryoneGet aCustomer'sEmailPermissionSecurityAdministrationQuestionWork APhoneResponseWork InSigmaTrackCreate orUpdate anarticleReviewReportsinZendeskGet APositiveSatScoreReport orActivityTicketUseTeamsLearnSomethingNewMentorAnotherAnalystMentorAnotherAnalystClose aTicketWith FirstContactWork withAnotherTeamWrite UpAnEscalationWork withaStrategicCustomerUserSetupSetupRelatedQuestionWork WithaVendorSchedulingRelatedQuestion(MDS/ClinAssem/Order)Read anIndustryRelatedArticleUse TestingEnvironmentQCATicketTellAJoke toEveryoneGet aCustomer'sEmailPermissionSecurityAdministrationQuestionWork APhoneResponseWork InSigmaTrack

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create or Update an article
  2. Review Reports in Zendesk
  3. Get A Positive Sat Score
  4. Report or Activity Ticket
  5. Use Teams
  6. Learn Something New
  7. Mentor Another Analyst
  8. Mentor Another Analyst
  9. Close a Ticket With First Contact
  10. Work with Another Team
  11. Write Up An Escalation
  12. Work with a Strategic Customer
  13. User Setup
  14. Setup Related Question
  15. Work With a Vendor
  16. Scheduling Related Question (MDS/ClinAssem/Order)
  17. Read an Industry Related Article
  18. Use Testing Environment
  19. QC A Ticket
  20. Tell A Joke to Everyone
  21. Get a Customer's Email
  22. Permission Security Administration Question
  23. Work A Phone Response
  24. Work In SigmaTrack