MentorAnotherAnalystWork withAnotherTeamUserSetupPermissionSecurityAdministrationQuestionTellAJoke toEveryoneLearnSomethingNewQCATicketWork InSigmaTrackUse TestingEnvironmentClose aTicketWith FirstContactCreate orUpdate anarticleWork WithaVendorReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Get aCustomer'sEmailWork withaStrategicCustomerWrite UpAnEscalationMentorAnotherAnalystRead anIndustryRelatedArticleUseTeamsWork APhoneResponseSetupRelatedQuestionReviewReportsinZendeskGet APositiveSatScoreMentorAnotherAnalystWork withAnotherTeamUserSetupPermissionSecurityAdministrationQuestionTellAJoke toEveryoneLearnSomethingNewQCATicketWork InSigmaTrackUse TestingEnvironmentClose aTicketWith FirstContactCreate orUpdate anarticleWork WithaVendorReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Get aCustomer'sEmailWork withaStrategicCustomerWrite UpAnEscalationMentorAnotherAnalystRead anIndustryRelatedArticleUseTeamsWork APhoneResponseSetupRelatedQuestionReviewReportsinZendeskGet APositiveSatScore

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentor Another Analyst
  2. Work with Another Team
  3. User Setup
  4. Permission Security Administration Question
  5. Tell A Joke to Everyone
  6. Learn Something New
  7. QC A Ticket
  8. Work In SigmaTrack
  9. Use Testing Environment
  10. Close a Ticket With First Contact
  11. Create or Update an article
  12. Work With a Vendor
  13. Report or Activity Ticket
  14. Scheduling Related Question (MDS/ClinAssem/Order)
  15. Get a Customer's Email
  16. Work with a Strategic Customer
  17. Write Up An Escalation
  18. Mentor Another Analyst
  19. Read an Industry Related Article
  20. Use Teams
  21. Work A Phone Response
  22. Setup Related Question
  23. Review Reports in Zendesk
  24. Get A Positive Sat Score