Read anIndustryRelatedArticleWork APhoneResponseWork WithaVendorLearnSomethingNewSchedulingRelatedQuestion(MDS/ClinAssem/Order)QCATicketGet APositiveSatScoreMentorAnotherAnalystPermissionSecurityAdministrationQuestionReviewReportsinZendeskWork withaStrategicCustomerWrite UpAnEscalationSetupRelatedQuestionReport orActivityTicketCreate orUpdate anarticleWork InSigmaTrackGet aCustomer'sEmailUseTeamsUse TestingEnvironmentWork withAnotherTeamTellAJoke toEveryoneClose aTicketWith FirstContactMentorAnotherAnalystUserSetupRead anIndustryRelatedArticleWork APhoneResponseWork WithaVendorLearnSomethingNewSchedulingRelatedQuestion(MDS/ClinAssem/Order)QCATicketGet APositiveSatScoreMentorAnotherAnalystPermissionSecurityAdministrationQuestionReviewReportsinZendeskWork withaStrategicCustomerWrite UpAnEscalationSetupRelatedQuestionReport orActivityTicketCreate orUpdate anarticleWork InSigmaTrackGet aCustomer'sEmailUseTeamsUse TestingEnvironmentWork withAnotherTeamTellAJoke toEveryoneClose aTicketWith FirstContactMentorAnotherAnalystUserSetup

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read an Industry Related Article
  2. Work A Phone Response
  3. Work With a Vendor
  4. Learn Something New
  5. Scheduling Related Question (MDS/ClinAssem/Order)
  6. QC A Ticket
  7. Get A Positive Sat Score
  8. Mentor Another Analyst
  9. Permission Security Administration Question
  10. Review Reports in Zendesk
  11. Work with a Strategic Customer
  12. Write Up An Escalation
  13. Setup Related Question
  14. Report or Activity Ticket
  15. Create or Update an article
  16. Work In SigmaTrack
  17. Get a Customer's Email
  18. Use Teams
  19. Use Testing Environment
  20. Work with Another Team
  21. Tell A Joke to Everyone
  22. Close a Ticket With First Contact
  23. Mentor Another Analyst
  24. User Setup