Read anIndustryRelatedArticleReviewReportsinZendeskQCATicketCreate orUpdate anarticleMentorAnotherAnalystWork APhoneResponseGet aCustomer'sEmailWork withAnotherTeamUserSetupSchedulingRelatedQuestion(MDS/ClinAssem/Order)Get APositiveSatScoreMentorAnotherAnalystTellAJoke toEveryoneUseTeamsWork WithaVendorReport orActivityTicketSetupRelatedQuestionWrite UpAnEscalationPermissionSecurityAdministrationQuestionWork withaStrategicCustomerUse TestingEnvironmentLearnSomethingNewClose aTicketWith FirstContactWork InSigmaTrackRead anIndustryRelatedArticleReviewReportsinZendeskQCATicketCreate orUpdate anarticleMentorAnotherAnalystWork APhoneResponseGet aCustomer'sEmailWork withAnotherTeamUserSetupSchedulingRelatedQuestion(MDS/ClinAssem/Order)Get APositiveSatScoreMentorAnotherAnalystTellAJoke toEveryoneUseTeamsWork WithaVendorReport orActivityTicketSetupRelatedQuestionWrite UpAnEscalationPermissionSecurityAdministrationQuestionWork withaStrategicCustomerUse TestingEnvironmentLearnSomethingNewClose aTicketWith FirstContactWork InSigmaTrack

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read an Industry Related Article
  2. Review Reports in Zendesk
  3. QC A Ticket
  4. Create or Update an article
  5. Mentor Another Analyst
  6. Work A Phone Response
  7. Get a Customer's Email
  8. Work with Another Team
  9. User Setup
  10. Scheduling Related Question (MDS/ClinAssem/Order)
  11. Get A Positive Sat Score
  12. Mentor Another Analyst
  13. Tell A Joke to Everyone
  14. Use Teams
  15. Work With a Vendor
  16. Report or Activity Ticket
  17. Setup Related Question
  18. Write Up An Escalation
  19. Permission Security Administration Question
  20. Work with a Strategic Customer
  21. Use Testing Environment
  22. Learn Something New
  23. Close a Ticket With First Contact
  24. Work In SigmaTrack