PermissionSecurityAdministrationQuestionWork WithaVendorWork withaStrategicCustomerWork withAnotherTeamMentorAnotherAnalystMentorAnotherAnalystGet APositiveSatScoreUse TestingEnvironmentSetupRelatedQuestionTellAJoke toEveryoneWork APhoneResponseUseTeamsCreate orUpdate anarticleLearnSomethingNewWork InSigmaTrackWrite UpAnEscalationReviewReportsinZendeskReport orActivityTicketQCATicketGet aCustomer'sEmailRead anIndustryRelatedArticleUserSetupClose aTicketWith FirstContactSchedulingRelatedQuestion(MDS/ClinAssem/Order)PermissionSecurityAdministrationQuestionWork WithaVendorWork withaStrategicCustomerWork withAnotherTeamMentorAnotherAnalystMentorAnotherAnalystGet APositiveSatScoreUse TestingEnvironmentSetupRelatedQuestionTellAJoke toEveryoneWork APhoneResponseUseTeamsCreate orUpdate anarticleLearnSomethingNewWork InSigmaTrackWrite UpAnEscalationReviewReportsinZendeskReport orActivityTicketQCATicketGet aCustomer'sEmailRead anIndustryRelatedArticleUserSetupClose aTicketWith FirstContactSchedulingRelatedQuestion(MDS/ClinAssem/Order)

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Permission Security Administration Question
  2. Work With a Vendor
  3. Work with a Strategic Customer
  4. Work with Another Team
  5. Mentor Another Analyst
  6. Mentor Another Analyst
  7. Get A Positive Sat Score
  8. Use Testing Environment
  9. Setup Related Question
  10. Tell A Joke to Everyone
  11. Work A Phone Response
  12. Use Teams
  13. Create or Update an article
  14. Learn Something New
  15. Work In SigmaTrack
  16. Write Up An Escalation
  17. Review Reports in Zendesk
  18. Report or Activity Ticket
  19. QC A Ticket
  20. Get a Customer's Email
  21. Read an Industry Related Article
  22. User Setup
  23. Close a Ticket With First Contact
  24. Scheduling Related Question (MDS/ClinAssem/Order)