Get aCustomer'sEmailClose aTicketWith FirstContactRead anIndustryRelatedArticleWork withAnotherTeamPermissionSecurityAdministrationQuestionTellAJoke toEveryoneWork InSigmaTrackWork APhoneResponseUserSetupGet APositiveSatScoreUseTeamsSetupRelatedQuestionMentorAnotherAnalystLearnSomethingNewWork WithaVendorReport orActivityTicketWrite UpAnEscalationSchedulingRelatedQuestion(MDS/ClinAssem/Order)Create orUpdate anarticleReviewReportsinZendeskWork withaStrategicCustomerMentorAnotherAnalystUse TestingEnvironmentQCATicketGet aCustomer'sEmailClose aTicketWith FirstContactRead anIndustryRelatedArticleWork withAnotherTeamPermissionSecurityAdministrationQuestionTellAJoke toEveryoneWork InSigmaTrackWork APhoneResponseUserSetupGet APositiveSatScoreUseTeamsSetupRelatedQuestionMentorAnotherAnalystLearnSomethingNewWork WithaVendorReport orActivityTicketWrite UpAnEscalationSchedulingRelatedQuestion(MDS/ClinAssem/Order)Create orUpdate anarticleReviewReportsinZendeskWork withaStrategicCustomerMentorAnotherAnalystUse TestingEnvironmentQCATicket

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a Customer's Email
  2. Close a Ticket With First Contact
  3. Read an Industry Related Article
  4. Work with Another Team
  5. Permission Security Administration Question
  6. Tell A Joke to Everyone
  7. Work In SigmaTrack
  8. Work A Phone Response
  9. User Setup
  10. Get A Positive Sat Score
  11. Use Teams
  12. Setup Related Question
  13. Mentor Another Analyst
  14. Learn Something New
  15. Work With a Vendor
  16. Report or Activity Ticket
  17. Write Up An Escalation
  18. Scheduling Related Question (MDS/ClinAssem/Order)
  19. Create or Update an article
  20. Review Reports in Zendesk
  21. Work with a Strategic Customer
  22. Mentor Another Analyst
  23. Use Testing Environment
  24. QC A Ticket