Read anIndustryRelatedArticleTellAJoke toEveryoneCreate orUpdate anarticleLearnSomethingNewMentorAnotherAnalystWrite UpAnEscalationUserSetupWork APhoneResponseGet APositiveSatScoreWork WithaVendorReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withAnotherTeamReviewReportsinZendeskPermissionSecurityAdministrationQuestionGet aCustomer'sEmailUse TestingEnvironmentMentorAnotherAnalystUseTeamsSetupRelatedQuestionWork InSigmaTrackWork withaStrategicCustomerClose aTicketWith FirstContactQCATicketRead anIndustryRelatedArticleTellAJoke toEveryoneCreate orUpdate anarticleLearnSomethingNewMentorAnotherAnalystWrite UpAnEscalationUserSetupWork APhoneResponseGet APositiveSatScoreWork WithaVendorReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withAnotherTeamReviewReportsinZendeskPermissionSecurityAdministrationQuestionGet aCustomer'sEmailUse TestingEnvironmentMentorAnotherAnalystUseTeamsSetupRelatedQuestionWork InSigmaTrackWork withaStrategicCustomerClose aTicketWith FirstContactQCATicket

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read an Industry Related Article
  2. Tell A Joke to Everyone
  3. Create or Update an article
  4. Learn Something New
  5. Mentor Another Analyst
  6. Write Up An Escalation
  7. User Setup
  8. Work A Phone Response
  9. Get A Positive Sat Score
  10. Work With a Vendor
  11. Report or Activity Ticket
  12. Scheduling Related Question (MDS/ClinAssem/Order)
  13. Work with Another Team
  14. Review Reports in Zendesk
  15. Permission Security Administration Question
  16. Get a Customer's Email
  17. Use Testing Environment
  18. Mentor Another Analyst
  19. Use Teams
  20. Setup Related Question
  21. Work In SigmaTrack
  22. Work with a Strategic Customer
  23. Close a Ticket With First Contact
  24. QC A Ticket