Work withAnotherTeamReviewReportsinZendeskRead anIndustryRelatedArticleMentorAnotherAnalystUserSetupWork InSigmaTrackUse TestingEnvironmentReport orActivityTicketTellAJoke toEveryoneWork WithaVendorSetupRelatedQuestionLearnSomethingNewWrite UpAnEscalationMentorAnotherAnalystWork withaStrategicCustomerCreate orUpdate anarticleWork APhoneResponseClose aTicketWith FirstContactGet APositiveSatScoreUseTeamsPermissionSecurityAdministrationQuestionQCATicketGet aCustomer'sEmailSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withAnotherTeamReviewReportsinZendeskRead anIndustryRelatedArticleMentorAnotherAnalystUserSetupWork InSigmaTrackUse TestingEnvironmentReport orActivityTicketTellAJoke toEveryoneWork WithaVendorSetupRelatedQuestionLearnSomethingNewWrite UpAnEscalationMentorAnotherAnalystWork withaStrategicCustomerCreate orUpdate anarticleWork APhoneResponseClose aTicketWith FirstContactGet APositiveSatScoreUseTeamsPermissionSecurityAdministrationQuestionQCATicketGet aCustomer'sEmailSchedulingRelatedQuestion(MDS/ClinAssem/Order)

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work with Another Team
  2. Review Reports in Zendesk
  3. Read an Industry Related Article
  4. Mentor Another Analyst
  5. User Setup
  6. Work In SigmaTrack
  7. Use Testing Environment
  8. Report or Activity Ticket
  9. Tell A Joke to Everyone
  10. Work With a Vendor
  11. Setup Related Question
  12. Learn Something New
  13. Write Up An Escalation
  14. Mentor Another Analyst
  15. Work with a Strategic Customer
  16. Create or Update an article
  17. Work A Phone Response
  18. Close a Ticket With First Contact
  19. Get A Positive Sat Score
  20. Use Teams
  21. Permission Security Administration Question
  22. QC A Ticket
  23. Get a Customer's Email
  24. Scheduling Related Question (MDS/ClinAssem/Order)