SetupRelatedQuestionUse TestingEnvironmentMentorAnotherAnalystGet aCustomer'sEmailLearnSomethingNewWork WithaVendorWork APhoneResponseClose aTicketWith FirstContactWrite UpAnEscalationQCATicketTellAJoke toEveryoneRead anIndustryRelatedArticleWork withAnotherTeamWork InSigmaTrackGet APositiveSatScoreSchedulingRelatedQuestion(MDS/ClinAssem/Order)PermissionSecurityAdministrationQuestionUserSetupUseTeamsWork withaStrategicCustomerReviewReportsinZendeskMentorAnotherAnalystReport orActivityTicketCreate orUpdate anarticleSetupRelatedQuestionUse TestingEnvironmentMentorAnotherAnalystGet aCustomer'sEmailLearnSomethingNewWork WithaVendorWork APhoneResponseClose aTicketWith FirstContactWrite UpAnEscalationQCATicketTellAJoke toEveryoneRead anIndustryRelatedArticleWork withAnotherTeamWork InSigmaTrackGet APositiveSatScoreSchedulingRelatedQuestion(MDS/ClinAssem/Order)PermissionSecurityAdministrationQuestionUserSetupUseTeamsWork withaStrategicCustomerReviewReportsinZendeskMentorAnotherAnalystReport orActivityTicketCreate orUpdate anarticle

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup Related Question
  2. Use Testing Environment
  3. Mentor Another Analyst
  4. Get a Customer's Email
  5. Learn Something New
  6. Work With a Vendor
  7. Work A Phone Response
  8. Close a Ticket With First Contact
  9. Write Up An Escalation
  10. QC A Ticket
  11. Tell A Joke to Everyone
  12. Read an Industry Related Article
  13. Work with Another Team
  14. Work In SigmaTrack
  15. Get A Positive Sat Score
  16. Scheduling Related Question (MDS/ClinAssem/Order)
  17. Permission Security Administration Question
  18. User Setup
  19. Use Teams
  20. Work with a Strategic Customer
  21. Review Reports in Zendesk
  22. Mentor Another Analyst
  23. Report or Activity Ticket
  24. Create or Update an article