UserSetupClose aTicketWith FirstContactWork WithaVendorSetupRelatedQuestionWork APhoneResponseWork withaStrategicCustomerReport orActivityTicketQCATicketLearnSomethingNewReviewReportsinZendeskUse TestingEnvironmentWork withAnotherTeamGet APositiveSatScoreMentorAnotherAnalystUseTeamsRead anIndustryRelatedArticleTellAJoke toEveryoneCreate orUpdate anarticleGet aCustomer'sEmailSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystWrite UpAnEscalationPermissionSecurityAdministrationQuestionWork InSigmaTrackUserSetupClose aTicketWith FirstContactWork WithaVendorSetupRelatedQuestionWork APhoneResponseWork withaStrategicCustomerReport orActivityTicketQCATicketLearnSomethingNewReviewReportsinZendeskUse TestingEnvironmentWork withAnotherTeamGet APositiveSatScoreMentorAnotherAnalystUseTeamsRead anIndustryRelatedArticleTellAJoke toEveryoneCreate orUpdate anarticleGet aCustomer'sEmailSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystWrite UpAnEscalationPermissionSecurityAdministrationQuestionWork InSigmaTrack

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User Setup
  2. Close a Ticket With First Contact
  3. Work With a Vendor
  4. Setup Related Question
  5. Work A Phone Response
  6. Work with a Strategic Customer
  7. Report or Activity Ticket
  8. QC A Ticket
  9. Learn Something New
  10. Review Reports in Zendesk
  11. Use Testing Environment
  12. Work with Another Team
  13. Get A Positive Sat Score
  14. Mentor Another Analyst
  15. Use Teams
  16. Read an Industry Related Article
  17. Tell A Joke to Everyone
  18. Create or Update an article
  19. Get a Customer's Email
  20. Scheduling Related Question (MDS/ClinAssem/Order)
  21. Mentor Another Analyst
  22. Write Up An Escalation
  23. Permission Security Administration Question
  24. Work In SigmaTrack