Write UpAnEscalationReport orActivityTicketClose aTicketWith FirstContactWork InSigmaTrackQCATicketTellAJoke toEveryoneGet aCustomer'sEmailLearnSomethingNewMentorAnotherAnalystUse TestingEnvironmentGet APositiveSatScorePermissionSecurityAdministrationQuestionUserSetupWork withaStrategicCustomerWork APhoneResponseCreate orUpdate anarticleRead anIndustryRelatedArticleReviewReportsinZendeskWork WithaVendorWork withAnotherTeamSetupRelatedQuestionSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystUseTeamsWrite UpAnEscalationReport orActivityTicketClose aTicketWith FirstContactWork InSigmaTrackQCATicketTellAJoke toEveryoneGet aCustomer'sEmailLearnSomethingNewMentorAnotherAnalystUse TestingEnvironmentGet APositiveSatScorePermissionSecurityAdministrationQuestionUserSetupWork withaStrategicCustomerWork APhoneResponseCreate orUpdate anarticleRead anIndustryRelatedArticleReviewReportsinZendeskWork WithaVendorWork withAnotherTeamSetupRelatedQuestionSchedulingRelatedQuestion(MDS/ClinAssem/Order)MentorAnotherAnalystUseTeams

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write Up An Escalation
  2. Report or Activity Ticket
  3. Close a Ticket With First Contact
  4. Work In SigmaTrack
  5. QC A Ticket
  6. Tell A Joke to Everyone
  7. Get a Customer's Email
  8. Learn Something New
  9. Mentor Another Analyst
  10. Use Testing Environment
  11. Get A Positive Sat Score
  12. Permission Security Administration Question
  13. User Setup
  14. Work with a Strategic Customer
  15. Work A Phone Response
  16. Create or Update an article
  17. Read an Industry Related Article
  18. Review Reports in Zendesk
  19. Work With a Vendor
  20. Work with Another Team
  21. Setup Related Question
  22. Scheduling Related Question (MDS/ClinAssem/Order)
  23. Mentor Another Analyst
  24. Use Teams