Get APositiveSatScoreReviewReportsinZendeskUseTeamsWork withAnotherTeamWork WithaVendorMentorAnotherAnalystTellAJoke toEveryoneLearnSomethingNewUse TestingEnvironmentMentorAnotherAnalystQCATicketWork InSigmaTrackClose aTicketWith FirstContactGet aCustomer'sEmailCreate orUpdate anarticleSetupRelatedQuestionSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerPermissionSecurityAdministrationQuestionReport orActivityTicketUserSetupRead anIndustryRelatedArticleWork APhoneResponseWrite UpAnEscalationGet APositiveSatScoreReviewReportsinZendeskUseTeamsWork withAnotherTeamWork WithaVendorMentorAnotherAnalystTellAJoke toEveryoneLearnSomethingNewUse TestingEnvironmentMentorAnotherAnalystQCATicketWork InSigmaTrackClose aTicketWith FirstContactGet aCustomer'sEmailCreate orUpdate anarticleSetupRelatedQuestionSchedulingRelatedQuestion(MDS/ClinAssem/Order)Work withaStrategicCustomerPermissionSecurityAdministrationQuestionReport orActivityTicketUserSetupRead anIndustryRelatedArticleWork APhoneResponseWrite UpAnEscalation

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get A Positive Sat Score
  2. Review Reports in Zendesk
  3. Use Teams
  4. Work with Another Team
  5. Work With a Vendor
  6. Mentor Another Analyst
  7. Tell A Joke to Everyone
  8. Learn Something New
  9. Use Testing Environment
  10. Mentor Another Analyst
  11. QC A Ticket
  12. Work In SigmaTrack
  13. Close a Ticket With First Contact
  14. Get a Customer's Email
  15. Create or Update an article
  16. Setup Related Question
  17. Scheduling Related Question (MDS/ClinAssem/Order)
  18. Work with a Strategic Customer
  19. Permission Security Administration Question
  20. Report or Activity Ticket
  21. User Setup
  22. Read an Industry Related Article
  23. Work A Phone Response
  24. Write Up An Escalation