UserSetupGet APositiveSatScoreWork withaStrategicCustomerQCATicketMentorAnotherAnalystPermissionSecurityAdministrationQuestionWork WithaVendorTellAJoke toEveryoneWork APhoneResponseMentorAnotherAnalystLearnSomethingNewSetupRelatedQuestionReviewReportsinZendeskWork withAnotherTeamRead anIndustryRelatedArticleUseTeamsClose aTicketWith FirstContactWork InSigmaTrackCreate orUpdate anarticleGet aCustomer'sEmailReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Use TestingEnvironmentWrite UpAnEscalationUserSetupGet APositiveSatScoreWork withaStrategicCustomerQCATicketMentorAnotherAnalystPermissionSecurityAdministrationQuestionWork WithaVendorTellAJoke toEveryoneWork APhoneResponseMentorAnotherAnalystLearnSomethingNewSetupRelatedQuestionReviewReportsinZendeskWork withAnotherTeamRead anIndustryRelatedArticleUseTeamsClose aTicketWith FirstContactWork InSigmaTrackCreate orUpdate anarticleGet aCustomer'sEmailReport orActivityTicketSchedulingRelatedQuestion(MDS/ClinAssem/Order)Use TestingEnvironmentWrite UpAnEscalation

SUPPORT BINGO - L2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User Setup
  2. Get A Positive Sat Score
  3. Work with a Strategic Customer
  4. QC A Ticket
  5. Mentor Another Analyst
  6. Permission Security Administration Question
  7. Work With a Vendor
  8. Tell A Joke to Everyone
  9. Work A Phone Response
  10. Mentor Another Analyst
  11. Learn Something New
  12. Setup Related Question
  13. Review Reports in Zendesk
  14. Work with Another Team
  15. Read an Industry Related Article
  16. Use Teams
  17. Close a Ticket With First Contact
  18. Work In SigmaTrack
  19. Create or Update an article
  20. Get a Customer's Email
  21. Report or Activity Ticket
  22. Scheduling Related Question (MDS/ClinAssem/Order)
  23. Use Testing Environment
  24. Write Up An Escalation