Get yourowncustomer inthe queueSubmita CLSTalk to thesamecustomertwiceIssue isnot aCventissueEscalateto AppSupportCustomersays acurse wordon the callCustomeris local toDMVTransfercallClient putsyou onhold withhold musicCreate anewSalesforcecontactCustomerhas anaccentCall onabstract,appointmentsor newreportingCustomerisn't evenat theircomputerDiscussDiwali onthe callCall goesover 90minutesCustomerasks to speakwith someonespecific in thequeueCustomersneezeson the callRegistrantcallHear ananimal orchild in thebackgroundHave to givecustomertheir AM orCSC contactinfoMore than 2other CSCsneed to helpon the callCustomertellsyou whatthey're goingto be forHalloweenAsk whatbrowserthey areusingCustomer givesyouunrelated/personalinformation abouttheir lifeGet yourowncustomer inthe queueSubmita CLSTalk to thesamecustomertwiceIssue isnot aCventissueEscalateto AppSupportCustomersays acurse wordon the callCustomeris local toDMVTransfercallClient putsyou onhold withhold musicCreate anewSalesforcecontactCustomerhas anaccentCall onabstract,appointmentsor newreportingCustomerisn't evenat theircomputerDiscussDiwali onthe callCall goesover 90minutesCustomerasks to speakwith someonespecific in thequeueCustomersneezeson the callRegistrantcallHear ananimal orchild in thebackgroundHave to givecustomertheir AM orCSC contactinfoMore than 2other CSCsneed to helpon the callCustomertellsyou whatthey're goingto be forHalloweenAsk whatbrowserthey areusingCustomer givesyouunrelated/personalinformation abouttheir life

QUEUE DAY Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get your own customer in the queue
  2. Submit a CLS
  3. Talk to the same customer twice
  4. Issue is not a Cvent issue
  5. Escalate to App Support
  6. Customer says a curse word on the call
  7. Customer is local to DMV
  8. Transfer call
  9. Client puts you on hold with hold music
  10. Create a new Salesforce contact
  11. Customer has an accent
  12. Call on abstract, appointments or new reporting
  13. Customer isn't even at their computer
  14. Discuss Diwali on the call
  15. Call goes over 90 minutes
  16. Customer asks to speak with someone specific in the queue
  17. Customer sneezes on the call
  18. Registrant call
  19. Hear an animal or child in the background
  20. Have to give customer their AM or CSC contact info
  21. More than 2 other CSCs need to help on the call
  22. Customertells you what they're going to be for Halloween
  23. Ask what browser they are using
  24. Customer gives you unrelated/personal information about their life