RevenueManagerOverbook(ed)GrouprateUpsellingRevenueManagement(RM)PropertyManagementSystem(PMS)FrontOfficeCurbappealTransientContractrateNightauditorNo-showRoomnightFrontDeskNightauditBlack‐outdatesWalkFOMPostWalk‐inNegotiatedRateCorporaterateRackrateCentralreservationssystem(CRS)RevenueManagerOverbook(ed)GrouprateUpsellingRevenueManagement(RM)PropertyManagementSystem(PMS)FrontOfficeCurbappealTransientContractrateNightauditorNo-showRoomnightFrontDeskNightauditBlack‐outdatesWalkFOMPostWalk‐inNegotiatedRateCorporaterateRackrateCentralreservationssystem(CRS)

HMT 3000 Chapter 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Revenue Manager
  2. Overbook(ed)
  3. Group rate
  4. Upselling
  5. Revenue Management (RM)
  6. Property Management System (PMS)
  7. Front Office
  8. Curb appeal
  9. Transient
  10. Contract rate
  11. Night auditor
  12. No-show
  13. Room night
  14. Front Desk
  15. Night audit
  16. Black‐out dates
  17. Walk
  18. FOM
  19. Post
  20. Walk‐in
  21. Negotiated Rate
  22. Corporate rate
  23. Rack rate
  24. Central reservations system (CRS)