SpanishSpeakingCallerCurrent Cignacustomer needs2017 benefitsexplained inextreme detailCaller askswhen openenrollmentstartsOn HoldwithLanguageLineYou get yourown call backfrom theBenefitsCenterLongingglance @11/04 on thecalendarCallerrequestsbenefitscenter # forcallbackCaller explainsneed tochange plan bysharing entirelife storyCallerinsists wehelp themGet a transferfrom apossibleDisneycharacterWrongtransfer fromBenefitsCenterGetpushbackfrom BenefitsCenterWeirdCignadreamStressminimeltdownMillennialfreakoutHaitianCreoleSpeakingCallerKid isclearlytranslatingfor parentAble to IDholdmusicsongCaller getsmad @ usbecause ofBenefitsCenterAdd/DeleteMemberfrom PolicyOn HoldwithBenefitsCenterTransfercalldestroysyour breakCaller wantsto checkproviderstatusMedical reptransfers tous regarding2018 benefitsSpanishSpeakingCallerCurrent Cignacustomer needs2017 benefitsexplained inextreme detailCaller askswhen openenrollmentstartsOn HoldwithLanguageLineYou get yourown call backfrom theBenefitsCenterLongingglance @11/04 on thecalendarCallerrequestsbenefitscenter # forcallbackCaller explainsneed tochange plan bysharing entirelife storyCallerinsists wehelp themGet a transferfrom apossibleDisneycharacterWrongtransfer fromBenefitsCenterGetpushbackfrom BenefitsCenterWeirdCignadreamStressminimeltdownMillennialfreakoutHaitianCreoleSpeakingCallerKid isclearlytranslatingfor parentAble to IDholdmusicsongCaller getsmad @ usbecause ofBenefitsCenterAdd/DeleteMemberfrom PolicyOn HoldwithBenefitsCenterTransfercalldestroysyour breakCaller wantsto checkproviderstatusMedical reptransfers tous regarding2018 benefits

Open Enrollment Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
B
5
O
6
G
7
B
8
I
9
G
10
O
11
N
12
G
13
N
14
B
15
N
16
I
17
O
18
N
19
I
20
O
21
I
22
G
23
G
24
O
  1. B-Spanish Speaking Caller
  2. I-Current Cigna customer needs 2017 benefits explained in extreme detail
  3. B-Caller asks when open enrollment starts
  4. B-On Hold with Language Line
  5. O-You get your own call back from the Benefits Center
  6. G-Longing glance @ 11/04 on the calendar
  7. B-Caller requests benefits center # for callback
  8. I-Caller explains need to change plan by sharing entire life story
  9. G-Caller insists we help them
  10. O-Get a transfer from a possible Disney character
  11. N-Wrong transfer from Benefits Center
  12. G-Get pushback from Benefits Center
  13. N-Weird Cigna dream
  14. B-Stress mini meltdown
  15. N-Millennial freakout
  16. I-Haitian Creole Speaking Caller
  17. O-Kid is clearly translating for parent
  18. N-Able to ID hold music song
  19. I-Caller gets mad @ us because of Benefits Center
  20. O-Add/Delete Member from Policy
  21. I-On Hold with Benefits Center
  22. G-Transfer call destroys your break
  23. G-Caller wants to check provider status
  24. O-Medical rep transfers to us regarding 2018 benefits