100% Verification Policies and procedures Offers to book reservation 108% Offers additional assistance Adapts pace of call to the situation UDAAP Advocates Allegiant Positive words Courtesy phrase Offers Allegiant World Mastercard Demonstrates active listening Volume level ATO Empathy phrase Negative comment Jargon Complimentary boarding and drink Ancillary services Use the caller's name 2 times Offers to book reservation Allegiant greeting Recap 100% Verification Policies and procedures Offers to book reservation 108% Offers additional assistance Adapts pace of call to the situation UDAAP Advocates Allegiant Positive words Courtesy phrase Offers Allegiant World Mastercard Demonstrates active listening Volume level ATO Empathy phrase Negative comment Jargon Complimentary boarding and drink Ancillary services Use the caller's name 2 times Offers to book reservation Allegiant greeting Recap
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-100%
G-Verification
I-Policies and procedures
N-Offers to book reservation
G-108%
B-Offers additional assistance
O-Adapts pace of call to the situation
N-UDAAP
N-Advocates
Allegiant
O-Positive words
O-Courtesy
phrase
B-Offers Allegiant World Mastercard
I-Demonstrates active listening
G-Volume
level
I-ATO
N-Empathy
phrase
G-Negative comment
I-Jargon
B-Complimentary
boarding and drink
O-Ancillary
services
B-Use the caller's name 2 times
I-Offers to book
reservation
G-Allegiant greeting
O-Recap