Advocates Allegiant Use the caller's name 2 times Jargon Complimentary boarding and drink Recap Offers additional assistance Ancillary services UDAAP Offers to book reservation Courtesy phrase Positive words Empathy phrase Verification Demonstrates active listening Allegiant greeting Offers Allegiant World Mastercard Offers to book reservation 108% Policies and procedures Volume level Negative comment Adapts pace of call to the situation 100% ATO Advocates Allegiant Use the caller's name 2 times Jargon Complimentary boarding and drink Recap Offers additional assistance Ancillary services UDAAP Offers to book reservation Courtesy phrase Positive words Empathy phrase Verification Demonstrates active listening Allegiant greeting Offers Allegiant World Mastercard Offers to book reservation 108% Policies and procedures Volume level Negative comment Adapts pace of call to the situation 100% ATO
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Advocates
Allegiant
B-Use the caller's name 2 times
I-Jargon
B-Complimentary
boarding and drink
O-Recap
B-Offers additional assistance
O-Ancillary
services
N-UDAAP
N-Offers to book reservation
O-Courtesy
phrase
O-Positive words
N-Empathy
phrase
G-Verification
I-Demonstrates active listening
G-Allegiant greeting
B-Offers Allegiant World Mastercard
I-Offers to book
reservation
G-108%
I-Policies and procedures
G-Volume
level
G-Negative comment
O-Adapts pace of call to the situation
B-100%
I-ATO