Courtesy phrase Advocates Allegiant ATO Verification Use the caller's name 2 times Positive words 108% Jargon Demonstrates active listening Offers to book reservation Volume level Adapts pace of call to the situation Negative comment Empathy phrase Ancillary services Recap Offers Allegiant World Mastercard 100% Allegiant greeting UDAAP Complimentary boarding and drink Offers to book reservation Offers additional assistance Policies and procedures Courtesy phrase Advocates Allegiant ATO Verification Use the caller's name 2 times Positive words 108% Jargon Demonstrates active listening Offers to book reservation Volume level Adapts pace of call to the situation Negative comment Empathy phrase Ancillary services Recap Offers Allegiant World Mastercard 100% Allegiant greeting UDAAP Complimentary boarding and drink Offers to book reservation Offers additional assistance Policies and procedures
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Courtesy
phrase
N-Advocates
Allegiant
I-ATO
G-Verification
B-Use the caller's name 2 times
O-Positive words
G-108%
I-Jargon
I-Demonstrates active listening
N-Offers to book reservation
G-Volume
level
O-Adapts pace of call to the situation
G-Negative comment
N-Empathy
phrase
O-Ancillary
services
O-Recap
B-Offers Allegiant World Mastercard
B-100%
G-Allegiant greeting
N-UDAAP
B-Complimentary
boarding and drink
I-Offers to book
reservation
B-Offers additional assistance
I-Policies and procedures