Complimentary boarding and drink Volume level 100% 5 points Negative comment 108% Positive Words Verification Adapts pace of call to the situation Courtesy Phrase Communicates actions Use the caller's name 2 times Ancillary services Lasting impression ATO Advocates Allegiant Empathy Phrase Policies and Procedures 4 points Jargon Offers additional assistance Recap Books reservation Allegiant greeting Complimentary boarding and drink Volume level 100% 5 points Negative comment 108% Positive Words Verification Adapts pace of call to the situation Courtesy Phrase Communicates actions Use the caller's name 2 times Ancillary services Lasting impression ATO Advocates Allegiant Empathy Phrase Policies and Procedures 4 points Jargon Offers additional assistance Recap Books reservation Allegiant greeting
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Complimentary boarding and drink
B-Volume level
B-100%
O-5 points
O-Negative comment
G-108%
I-Positive
Words
I-Verification
N-Adapts pace of call to the situation
I-Courtesy Phrase
B-Communicates actions
N-Use the caller's name 2 times
I-Ancillary services
O-Lasting impression
G-ATO
B-Advocates Allegiant
G-Empathy Phrase
O-Policies and Procedures
N-4 points
I-Jargon
O-Offers additional assistance
G-Recap
G-Books reservation
B-Allegiant greeting