ATO Adapts pace of call to the situation 5 points Complimentary boarding and drink 108% Negative comment Use the caller's name 2 times Books reservation Jargon Communicates actions Allegiant greeting Recap Offers additional assistance Volume level 100% Advocates Allegiant Empathy Phrase Policies and Procedures Courtesy Phrase 4 points Verification Lasting impression Positive Words Ancillary services ATO Adapts pace of call to the situation 5 points Complimentary boarding and drink 108% Negative comment Use the caller's name 2 times Books reservation Jargon Communicates actions Allegiant greeting Recap Offers additional assistance Volume level 100% Advocates Allegiant Empathy Phrase Policies and Procedures Courtesy Phrase 4 points Verification Lasting impression Positive Words Ancillary services
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-ATO
N-Adapts pace of call to the situation
O-5 points
N-Complimentary boarding and drink
G-108%
O-Negative comment
N-Use the caller's name 2 times
G-Books reservation
I-Jargon
B-Communicates actions
B-Allegiant greeting
G-Recap
O-Offers additional assistance
B-Volume level
B-100%
B-Advocates Allegiant
G-Empathy Phrase
O-Policies and Procedures
I-Courtesy Phrase
N-4 points
I-Verification
O-Lasting impression
I-Positive
Words
I-Ancillary services