UploadReceiptsAcknowledgementHIPPA/PCIAssistancePMBListenManagethe callExplanationof Benefits(EOB)OfferProductClarificationPMPEducationMailedDatesSubjectWebsiteAmountEmpathizeCRMNotesFaxVerificationWelcomeGreetingClosingGreetingCard useverificationRecapTimeframesMagic5EZReceiptsCategoryCaseAssignmentMartixUploadReceiptsAcknowledgementHIPPA/PCIAssistancePMBListenManagethe callExplanationof Benefits(EOB)OfferProductClarificationPMPEducationMailedDatesSubjectWebsiteAmountEmpathizeCRMNotesFaxVerificationWelcomeGreetingClosingGreetingCard useverificationRecapTimeframesMagic5EZReceiptsCategoryCaseAssignmentMartix

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upload Receipts
  2. Acknowledgement
  3. HIPPA/PCI
  4. Assistance
  5. PMB
  6. Listen
  7. Manage the call
  8. Explanation of Benefits (EOB)
  9. Offer
  10. Product
  11. Clarification
  12. PMP
  13. Education
  14. Mailed
  15. Dates
  16. Subject
  17. Website
  18. Amount
  19. Empathize
  20. CRM Notes
  21. Fax
  22. Verification
  23. Welcome Greeting
  24. Closing Greeting
  25. Card use verification
  26. Recap
  27. Timeframes
  28. Magic 5
  29. EZ Receipts
  30. Category
  31. Case Assignment Martix