ProductHIPPA/PCIEZReceiptsMailedAcknowledgementCard useverificationUploadReceiptsRecapClarificationMagic5CaseAssignmentMartixPMBCategoryListenWebsiteDatesEducationClosingGreetingSubjectPMPCRMNotesEmpathizeManagethe callWelcomeGreetingAmountOfferFaxVerificationTimeframesExplanationof Benefits(EOB)AssistanceProductHIPPA/PCIEZReceiptsMailedAcknowledgementCard useverificationUploadReceiptsRecapClarificationMagic5CaseAssignmentMartixPMBCategoryListenWebsiteDatesEducationClosingGreetingSubjectPMPCRMNotesEmpathizeManagethe callWelcomeGreetingAmountOfferFaxVerificationTimeframesExplanationof Benefits(EOB)Assistance

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product
  2. HIPPA/PCI
  3. EZ Receipts
  4. Mailed
  5. Acknowledgement
  6. Card use verification
  7. Upload Receipts
  8. Recap
  9. Clarification
  10. Magic 5
  11. Case Assignment Martix
  12. PMB
  13. Category
  14. Listen
  15. Website
  16. Dates
  17. Education
  18. Closing Greeting
  19. Subject
  20. PMP
  21. CRM Notes
  22. Empathize
  23. Manage the call
  24. Welcome Greeting
  25. Amount
  26. Offer
  27. Fax
  28. Verification
  29. Timeframes
  30. Explanation of Benefits (EOB)
  31. Assistance