MailedHIPPA/PCIWebsiteWelcomeGreetingTimeframesCaseAssignmentMartixUploadReceiptsDatesCRMNotesAmountAcknowledgementListenManagethe callOfferPMBFaxCard useverificationClarificationEmpathizePMPAssistanceSubjectExplanationof Benefits(EOB)ProductEZReceiptsRecapVerificationMagic5ClosingGreetingCategoryEducationMailedHIPPA/PCIWebsiteWelcomeGreetingTimeframesCaseAssignmentMartixUploadReceiptsDatesCRMNotesAmountAcknowledgementListenManagethe callOfferPMBFaxCard useverificationClarificationEmpathizePMPAssistanceSubjectExplanationof Benefits(EOB)ProductEZReceiptsRecapVerificationMagic5ClosingGreetingCategoryEducation

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mailed
  2. HIPPA/PCI
  3. Website
  4. Welcome Greeting
  5. Timeframes
  6. Case Assignment Martix
  7. Upload Receipts
  8. Dates
  9. CRM Notes
  10. Amount
  11. Acknowledgement
  12. Listen
  13. Manage the call
  14. Offer
  15. PMB
  16. Fax
  17. Card use verification
  18. Clarification
  19. Empathize
  20. PMP
  21. Assistance
  22. Subject
  23. Explanation of Benefits (EOB)
  24. Product
  25. EZ Receipts
  26. Recap
  27. Verification
  28. Magic 5
  29. Closing Greeting
  30. Category
  31. Education