Managethe callEZReceiptsCard useverificationProductAssistancePMPFaxCategoryRecapMailedWebsiteCaseAssignmentMartixSubjectClarificationWelcomeGreetingCRMNotesTimeframesUploadReceiptsOfferClosingGreetingHIPPA/PCIVerificationListenMagic5EmpathizeDatesPMBExplanationof Benefits(EOB)AmountEducationAcknowledgementManagethe callEZReceiptsCard useverificationProductAssistancePMPFaxCategoryRecapMailedWebsiteCaseAssignmentMartixSubjectClarificationWelcomeGreetingCRMNotesTimeframesUploadReceiptsOfferClosingGreetingHIPPA/PCIVerificationListenMagic5EmpathizeDatesPMBExplanationof Benefits(EOB)AmountEducationAcknowledgement

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Manage the call
  2. EZ Receipts
  3. Card use verification
  4. Product
  5. Assistance
  6. PMP
  7. Fax
  8. Category
  9. Recap
  10. Mailed
  11. Website
  12. Case Assignment Martix
  13. Subject
  14. Clarification
  15. Welcome Greeting
  16. CRM Notes
  17. Timeframes
  18. Upload Receipts
  19. Offer
  20. Closing Greeting
  21. HIPPA/PCI
  22. Verification
  23. Listen
  24. Magic 5
  25. Empathize
  26. Dates
  27. PMB
  28. Explanation of Benefits (EOB)
  29. Amount
  30. Education
  31. Acknowledgement