PMPClosingGreetingHIPPA/PCIDatesEducationVerificationRecapCategoryFaxMailedWebsiteUploadReceiptsAmountEZReceiptsMagic5CRMNotesCard useverificationProductAcknowledgementCaseAssignmentMartixSubjectOfferClarificationManagethe callWelcomeGreetingListenAssistancePMBTimeframesExplanationof Benefits(EOB)EmpathizePMPClosingGreetingHIPPA/PCIDatesEducationVerificationRecapCategoryFaxMailedWebsiteUploadReceiptsAmountEZReceiptsMagic5CRMNotesCard useverificationProductAcknowledgementCaseAssignmentMartixSubjectOfferClarificationManagethe callWelcomeGreetingListenAssistancePMBTimeframesExplanationof Benefits(EOB)Empathize

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PMP
  2. Closing Greeting
  3. HIPPA/PCI
  4. Dates
  5. Education
  6. Verification
  7. Recap
  8. Category
  9. Fax
  10. Mailed
  11. Website
  12. Upload Receipts
  13. Amount
  14. EZ Receipts
  15. Magic 5
  16. CRM Notes
  17. Card use verification
  18. Product
  19. Acknowledgement
  20. Case Assignment Martix
  21. Subject
  22. Offer
  23. Clarification
  24. Manage the call
  25. Welcome Greeting
  26. Listen
  27. Assistance
  28. PMB
  29. Timeframes
  30. Explanation of Benefits (EOB)
  31. Empathize