DatesRecapClosingGreetingSubjectManagethe callPMBWebsiteCategoryAcknowledgementTimeframesEducationVerificationMagic5AmountUploadReceiptsClarificationMailedAssistanceEmpathizeCaseAssignmentMartixPMPWelcomeGreetingCRMNotesEZReceiptsOfferProductHIPPA/PCIListenFaxCard useverificationExplanationof Benefits(EOB)DatesRecapClosingGreetingSubjectManagethe callPMBWebsiteCategoryAcknowledgementTimeframesEducationVerificationMagic5AmountUploadReceiptsClarificationMailedAssistanceEmpathizeCaseAssignmentMartixPMPWelcomeGreetingCRMNotesEZReceiptsOfferProductHIPPA/PCIListenFaxCard useverificationExplanationof Benefits(EOB)

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dates
  2. Recap
  3. Closing Greeting
  4. Subject
  5. Manage the call
  6. PMB
  7. Website
  8. Category
  9. Acknowledgement
  10. Timeframes
  11. Education
  12. Verification
  13. Magic 5
  14. Amount
  15. Upload Receipts
  16. Clarification
  17. Mailed
  18. Assistance
  19. Empathize
  20. Case Assignment Martix
  21. PMP
  22. Welcome Greeting
  23. CRM Notes
  24. EZ Receipts
  25. Offer
  26. Product
  27. HIPPA/PCI
  28. Listen
  29. Fax
  30. Card use verification
  31. Explanation of Benefits (EOB)