CaseAssignmentMartixUploadReceiptsSubjectPMPAmountOfferRecapMailedExplanationof Benefits(EOB)WebsiteTimeframesWelcomeGreetingProductEZReceiptsHIPPA/PCICard useverificationVerificationListenEducationCategoryManagethe callAssistanceFaxCRMNotesClosingGreetingPMBDatesMagic5ClarificationEmpathizeAcknowledgementCaseAssignmentMartixUploadReceiptsSubjectPMPAmountOfferRecapMailedExplanationof Benefits(EOB)WebsiteTimeframesWelcomeGreetingProductEZReceiptsHIPPA/PCICard useverificationVerificationListenEducationCategoryManagethe callAssistanceFaxCRMNotesClosingGreetingPMBDatesMagic5ClarificationEmpathizeAcknowledgement

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
  1. Case Assignment Martix
  2. Upload Receipts
  3. Subject
  4. PMP
  5. Amount
  6. Offer
  7. Recap
  8. Mailed
  9. Explanation of Benefits (EOB)
  10. Website
  11. Timeframes
  12. Welcome Greeting
  13. Product
  14. EZ Receipts
  15. HIPPA/PCI
  16. Card use verification
  17. Verification
  18. Listen
  19. Education
  20. Category
  21. Manage the call
  22. Assistance
  23. Fax
  24. CRM Notes
  25. Closing Greeting
  26. PMB
  27. Dates
  28. Magic 5
  29. Clarification
  30. Empathize
  31. Acknowledgement