MailedMagic5UploadReceiptsListenDatesCRMNotesClarificationAssistanceEmpathizeEZReceiptsManagethe callClosingGreetingProductAmountAcknowledgementFaxCaseAssignmentMartixRecapPMPVerificationWebsiteExplanationof Benefits(EOB)EducationOfferPMBWelcomeGreetingSubjectHIPPA/PCITimeframesCategoryCard useverificationMailedMagic5UploadReceiptsListenDatesCRMNotesClarificationAssistanceEmpathizeEZReceiptsManagethe callClosingGreetingProductAmountAcknowledgementFaxCaseAssignmentMartixRecapPMPVerificationWebsiteExplanationof Benefits(EOB)EducationOfferPMBWelcomeGreetingSubjectHIPPA/PCITimeframesCategoryCard useverification

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mailed
  2. Magic 5
  3. Upload Receipts
  4. Listen
  5. Dates
  6. CRM Notes
  7. Clarification
  8. Assistance
  9. Empathize
  10. EZ Receipts
  11. Manage the call
  12. Closing Greeting
  13. Product
  14. Amount
  15. Acknowledgement
  16. Fax
  17. Case Assignment Martix
  18. Recap
  19. PMP
  20. Verification
  21. Website
  22. Explanation of Benefits (EOB)
  23. Education
  24. Offer
  25. PMB
  26. Welcome Greeting
  27. Subject
  28. HIPPA/PCI
  29. Timeframes
  30. Category
  31. Card use verification