ClarificationOfferAmountDatesClosingGreetingVerificationExplanationof Benefits(EOB)PMBListenEZReceiptsSubjectWebsiteAcknowledgementHIPPA/PCIAssistanceWelcomeGreetingEmpathizeCaseAssignmentMartixProductMailedCategoryTimeframesMagic5EducationRecapUploadReceiptsFaxManagethe callCard useverificationCRMNotesPMPClarificationOfferAmountDatesClosingGreetingVerificationExplanationof Benefits(EOB)PMBListenEZReceiptsSubjectWebsiteAcknowledgementHIPPA/PCIAssistanceWelcomeGreetingEmpathizeCaseAssignmentMartixProductMailedCategoryTimeframesMagic5EducationRecapUploadReceiptsFaxManagethe callCard useverificationCRMNotesPMP

CA Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clarification
  2. Offer
  3. Amount
  4. Dates
  5. Closing Greeting
  6. Verification
  7. Explanation of Benefits (EOB)
  8. PMB
  9. Listen
  10. EZ Receipts
  11. Subject
  12. Website
  13. Acknowledgement
  14. HIPPA/PCI
  15. Assistance
  16. Welcome Greeting
  17. Empathize
  18. Case Assignment Martix
  19. Product
  20. Mailed
  21. Category
  22. Timeframes
  23. Magic 5
  24. Education
  25. Recap
  26. Upload Receipts
  27. Fax
  28. Manage the call
  29. Card use verification
  30. CRM Notes
  31. PMP