WebPortalMisdirectedCallsDocumentStatusDocumentsrequiredexplanationUpdatedemographicsOFSRequestCustomerComplaintKudosResendletterTransferto BenefitCenterAddress/FaxNumberLegalThreatDid youreceive mydocuments?AppealUpdateReturningcallAppealsSpecialistCallDisconnectExtensionGrantedDeathOpt-outNon-AuditRelatedInquiryAppealsCIFClientRequestedFollow-upMissingDependentWebPortalMisdirectedCallsDocumentStatusDocumentsrequiredexplanationUpdatedemographicsOFSRequestCustomerComplaintKudosResendletterTransferto BenefitCenterAddress/FaxNumberLegalThreatDid youreceive mydocuments?AppealUpdateReturningcallAppealsSpecialistCallDisconnectExtensionGrantedDeathOpt-outNon-AuditRelatedInquiryAppealsCIFClientRequestedFollow-upMissingDependent

DVS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Web Portal
  2. Misdirected Calls
  3. Document Status
  4. Documents required explanation
  5. Update demographics
  6. OFS Request
  7. Customer Complaint
  8. Kudos
  9. Resend letter
  10. Transfer to Benefit Center
  11. Address/Fax Number
  12. Legal Threat
  13. Did you receive my documents?
  14. Appeal Update
  15. Returning call
  16. Appeals Specialist
  17. Call Disconnect
  18. Extension Granted
  19. Death
  20. Opt-out
  21. Non-Audit Related Inquiry
  22. Appeals CIF
  23. Client Requested Follow-up
  24. Missing Dependent