accountupgradeask forhelp in#surge-supportyour firstsolochatassign aticket toMiguelshadowsomeoneon livechata chat youhave noidea howto answerchattycustomera differentchattycustomeraccountdowngrade5 great(5-star)ratingswatchbillingtrainingsendyour firstinvoiceSOMEONECHATS INALL CAPS"Mysequenceisn'tsending!"attendyour firstsquadmeetingwatchmailguntrainingacancellation"how do Iimprovemy openrates?"10 great(5-starratings)troubleembeddingform onwebsitehelp 10customersinHelpscoutyourfirst 50chatsanapprovalyour first100chatsaccountupgradeask forhelp in#surge-supportyour firstsolochatassign aticket toMiguelshadowsomeoneon livechata chat youhave noidea howto answerchattycustomera differentchattycustomeraccountdowngrade5 great(5-star)ratingswatchbillingtrainingsendyour firstinvoiceSOMEONECHATS INALL CAPS"Mysequenceisn'tsending!"attendyour firstsquadmeetingwatchmailguntrainingacancellation"how do Iimprovemy openrates?"10 great(5-starratings)troubleembeddingform onwebsitehelp 10customersinHelpscoutyourfirst 50chatsanapprovalyour first100chats

Live Chat Team--Training Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. account upgrade
  2. ask for help in #surge-support
  3. your first solo chat
  4. assign a ticket to Miguel
  5. shadow someone on live chat
  6. a chat you have no idea how to answer
  7. chatty customer
  8. a different chatty customer
  9. account downgrade
  10. 5 great (5-star) ratings
  11. watch billing training
  12. send your first invoice
  13. SOMEONE CHATS IN ALL CAPS
  14. "My sequence isn't sending!"
  15. attend your first squad meeting
  16. watch mailgun training
  17. a cancellation
  18. "how do I improve my open rates?"
  19. 10 great (5-star ratings)
  20. trouble embedding form on website
  21. help 10 customers in Helpscout
  22. your first 50 chats
  23. an approval
  24. your first 100 chats