accountupgradeask forhelp in#surge-supportaccountdowngrade"how do Iimprovemy openrates?"a differentchattycustomerassign aticket toMiguelhelp 10customersinHelpscoutchattycustomeracancellationSOMEONECHATS INALL CAPSa chat youhave noidea howto answer5 great(5-star)ratingsyourfirst 50chatsshadowsomeoneon livechatyour firstsolochattroubleembeddingform onwebsiteattendyour firstsquadmeetinganapproval10 great(5-starratings)watchbillingtrainingyour first100chatswatchmailguntraining"Mysequenceisn'tsending!"sendyour firstinvoiceaccountupgradeask forhelp in#surge-supportaccountdowngrade"how do Iimprovemy openrates?"a differentchattycustomerassign aticket toMiguelhelp 10customersinHelpscoutchattycustomeracancellationSOMEONECHATS INALL CAPSa chat youhave noidea howto answer5 great(5-star)ratingsyourfirst 50chatsshadowsomeoneon livechatyour firstsolochattroubleembeddingform onwebsiteattendyour firstsquadmeetinganapproval10 great(5-starratings)watchbillingtrainingyour first100chatswatchmailguntraining"Mysequenceisn'tsending!"sendyour firstinvoice

Live Chat Team--Training Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. account upgrade
  2. ask for help in #surge-support
  3. account downgrade
  4. "how do I improve my open rates?"
  5. a different chatty customer
  6. assign a ticket to Miguel
  7. help 10 customers in Helpscout
  8. chatty customer
  9. a cancellation
  10. SOMEONE CHATS IN ALL CAPS
  11. a chat you have no idea how to answer
  12. 5 great (5-star) ratings
  13. your first 50 chats
  14. shadow someone on live chat
  15. your first solo chat
  16. trouble embedding form on website
  17. attend your first squad meeting
  18. an approval
  19. 10 great (5-star ratings)
  20. watch billing training
  21. your first 100 chats
  22. watch mailgun training
  23. "My sequence isn't sending!"
  24. send your first invoice