"how do Iimprovemy openrates?"watchbillingtraining5 great(5-star)ratingswatchmailguntraining"Mysequenceisn'tsending!"shadowsomeoneon livechatchattycustomerattendyour firstsquadmeetingsendyour firstinvoice10 great(5-starratings)a chat youhave noidea howto answerask forhelp in#surge-supportyour first100chatstroubleembeddingform onwebsiteyourfirst 50chatsanapprovalhelp 10customersinHelpscoutSOMEONECHATS INALL CAPSassign aticket toMiguela differentchattycustomeraccountupgradeyour firstsolochataccountdowngradeacancellation"how do Iimprovemy openrates?"watchbillingtraining5 great(5-star)ratingswatchmailguntraining"Mysequenceisn'tsending!"shadowsomeoneon livechatchattycustomerattendyour firstsquadmeetingsendyour firstinvoice10 great(5-starratings)a chat youhave noidea howto answerask forhelp in#surge-supportyour first100chatstroubleembeddingform onwebsiteyourfirst 50chatsanapprovalhelp 10customersinHelpscoutSOMEONECHATS INALL CAPSassign aticket toMiguela differentchattycustomeraccountupgradeyour firstsolochataccountdowngradeacancellation

Live Chat Team--Training Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "how do I improve my open rates?"
  2. watch billing training
  3. 5 great (5-star) ratings
  4. watch mailgun training
  5. "My sequence isn't sending!"
  6. shadow someone on live chat
  7. chatty customer
  8. attend your first squad meeting
  9. send your first invoice
  10. 10 great (5-star ratings)
  11. a chat you have no idea how to answer
  12. ask for help in #surge-support
  13. your first 100 chats
  14. trouble embedding form on website
  15. your first 50 chats
  16. an approval
  17. help 10 customers in Helpscout
  18. SOMEONE CHATS IN ALL CAPS
  19. assign a ticket to Miguel
  20. a different chatty customer
  21. account upgrade
  22. your first solo chat
  23. account downgrade
  24. a cancellation