assign aticket toMiguelshadowsomeoneon livechataccountdowngradesendyour firstinvoiceask forhelp in#surge-support"Mysequenceisn'tsending!"accountupgradeyour firstsolochatacancellationtroubleembeddingform onwebsite10 great(5-starratings)chattycustomerwatchbillingtrainingwatchmailguntraininganapproval"how do Iimprovemy openrates?"attendyour firstsquadmeetinga differentchattycustomerhelp 10customersinHelpscouta chat youhave noidea howto answerSOMEONECHATS INALL CAPSyour first100chats5 great(5-star)ratingsyourfirst 50chatsassign aticket toMiguelshadowsomeoneon livechataccountdowngradesendyour firstinvoiceask forhelp in#surge-support"Mysequenceisn'tsending!"accountupgradeyour firstsolochatacancellationtroubleembeddingform onwebsite10 great(5-starratings)chattycustomerwatchbillingtrainingwatchmailguntraininganapproval"how do Iimprovemy openrates?"attendyour firstsquadmeetinga differentchattycustomerhelp 10customersinHelpscouta chat youhave noidea howto answerSOMEONECHATS INALL CAPSyour first100chats5 great(5-star)ratingsyourfirst 50chats

Live Chat Team--Training Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assign a ticket to Miguel
  2. shadow someone on live chat
  3. account downgrade
  4. send your first invoice
  5. ask for help in #surge-support
  6. "My sequence isn't sending!"
  7. account upgrade
  8. your first solo chat
  9. a cancellation
  10. trouble embedding form on website
  11. 10 great (5-star ratings)
  12. chatty customer
  13. watch billing training
  14. watch mailgun training
  15. an approval
  16. "how do I improve my open rates?"
  17. attend your first squad meeting
  18. a different chatty customer
  19. help 10 customers in Helpscout
  20. a chat you have no idea how to answer
  21. SOMEONE CHATS IN ALL CAPS
  22. your first 100 chats
  23. 5 great (5-star) ratings
  24. your first 50 chats