RSP> Methods &Procedures>Processing Sales>EWD/EDRP>Employee phoneprogram scenariosmatrix439LaunchNetworkPinpoint ToolthroughSupport tab ofCSTDo NotContactPortalLog intoMyMetricsand view thelanding pageHow do aaccessthe DNCPortalAccess CST, enterthe customer PTNand look at theEquipmentprotection section1.9GHzQuad-coreQualcommsnapdragonZONE2Show me howto verify thesuthorized pointof contact on aCL accountYESShow mehow to verifya device forBuybackAccesscustomerinformationin CSTAccess CST, clickon Support andselect the devicemanufacturer andmodelREDYELLOWGREENZONE3Use TheOrderTrackingInformationSearch ToolShow me howto check if thereis a NVPdiscount for acompany ororganizationDefine thefeature"Air View"NOShow mehow to signoff on yourtimesheets*SprintCoverage Tool*ServiceTrender *CST*NetworkPinpoint ToolDefine thefeature"LumenToolbar"BlackberryandIPhoneRSP> Methods &Procedures>Processing Sales>EWD/EDRP>Employee phoneprogram scenariosmatrix439LaunchNetworkPinpoint ToolthroughSupport tab ofCSTDo NotContactPortalLog intoMyMetricsand view thelanding pageHow do aaccessthe DNCPortalAccess CST, enterthe customer PTNand look at theEquipmentprotection section1.9GHzQuad-coreQualcommsnapdragonZONE2Show me howto verify thesuthorized pointof contact on aCL accountYESShow mehow to verifya device forBuybackAccesscustomerinformationin CSTAccess CST, clickon Support andselect the devicemanufacturer andmodelREDYELLOWGREENZONE3Use TheOrderTrackingInformationSearch ToolShow me howto check if thereis a NVPdiscount for acompany ororganizationDefine thefeature"Air View"NOShow mehow to signoff on yourtimesheets*SprintCoverage Tool*ServiceTrender *CST*NetworkPinpoint ToolDefine thefeature"LumenToolbar"BlackberryandIPhone

AUDIT AUDIT AUDIT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. RSP> Methods & Procedures> Processing Sales> EWD/EDRP> Employee phone program scenarios matrix
  2. 439
  3. Launch Network Pinpoint Tool through Support tab of CST
  4. Do Not Contact Portal
  5. Log into MyMetrics and view the landing page
  6. How do a access the DNC Portal
  7. Access CST, enter the customer PTN and look at the Equipment protection section
  8. 1.9GHz Quad-core Qualcomm snapdragon
  9. ZONE 2
  10. Show me how to verify the suthorized point of contact on a CL account
  11. YES
  12. Show me how to verify a device for Buyback
  13. Access customer information in CST
  14. Access CST, click on Support and select the device manufacturer and model
  15. RED YELLOW GREEN
  16. ZONE 3
  17. Use The Order Tracking Information Search Tool
  18. Show me how to check if there is a NVP discount for a company or organization
  19. Define the feature "Air View"
  20. NO
  21. Show me how to sign off on your timesheets
  22. *Sprint Coverage Tool *Service Trender *CST *Network Pinpoint Tool
  23. Define the feature "Lumen Toolbar"
  24. Blackberry and IPhone