Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Free!
2. Educate customer on APR
3. Loyalty statement.
4. Submit Soar call
5. Loyalty statement about account opened 5+ yrs.
6. Educate customer on balance transfers
7. Ask customer about holidays
8. Empathize with customer
9. Send 5 emails
10. Interest Fee Waiver
11. Educate about online banking
12. customer states at end of call how big of a help you've been.
13. Surprise and Delight
14. Transfer to Spanish Core
15. Educate about mobile app
16. Release Pending Payment
17. Educate customer about their rewards
18. Past Due Fee Waiver
19. Provide ownership statement
20. Kudos Calls
21. Build rapport
22. Build rapport about holiday traditions
23. Get a customer in Utah County
24. Use the word "snow" on a call.
25. Update Email address