ReleasePendingPaymentUpdateEmailaddressEmpathizewithcustomerEducatecustomeron APRBuildrapportInterestFeeWaiverFree!Loyaltystatementabout accountopened 5+yrs.Loyaltystatement.Past DueFeeWaivercustomerstates at endof call how bigof a helpyou've been.Educatecustomeron balancetransfersGet acustomerin UtahCountyProvideownershipstatementKudosCallsUse theword"snow" ona call.TransfertoSpanishCoreSurpriseandDelightSend 5emailsEducatecustomerabout theirrewardsBuild rapportaboutholidaytraditionsEducateaboutmobileappAskcustomeraboutholidaysSubmitSoarcallEducateaboutonlinebankingReleasePendingPaymentUpdateEmailaddressEmpathizewithcustomerEducatecustomeron APRBuildrapportInterestFeeWaiverFree!Loyaltystatementabout accountopened 5+yrs.Loyaltystatement.Past DueFeeWaivercustomerstates at endof call how bigof a helpyou've been.Educatecustomeron balancetransfersGet acustomerin UtahCountyProvideownershipstatementKudosCallsUse theword"snow" ona call.TransfertoSpanishCoreSurpriseandDelightSend 5emailsEducatecustomerabout theirrewardsBuild rapportaboutholidaytraditionsEducateaboutmobileappAskcustomeraboutholidaysSubmitSoarcallEducateaboutonlinebanking

Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Release Pending Payment
  2. Update Email address
  3. Empathize with customer
  4. Educate customer on APR
  5. Build rapport
  6. Interest Fee Waiver
  7. Free!
  8. Loyalty statement about account opened 5+ yrs.
  9. Loyalty statement.
  10. Past Due Fee Waiver
  11. customer states at end of call how big of a help you've been.
  12. Educate customer on balance transfers
  13. Get a customer in Utah County
  14. Provide ownership statement
  15. Kudos Calls
  16. Use the word "snow" on a call.
  17. Transfer to Spanish Core
  18. Surprise and Delight
  19. Send 5 emails
  20. Educate customer about their rewards
  21. Build rapport about holiday traditions
  22. Educate about mobile app
  23. Ask customer about holidays
  24. Submit Soar call
  25. Educate about online banking