AskcustomeraboutholidaysInterestFeeWaiverTransfertoSpanishCoreLoyaltystatement.customerstates at endof call how bigof a helpyou've been.EmpathizewithcustomerEducatecustomerabout theirrewardsSurpriseandDelightGet acustomerin UtahCountyReleasePendingPaymentFree!SubmitSoarcallEducatecustomeron APREducateaboutmobileappProvideownershipstatementPast DueFeeWaiverUpdateEmailaddressBuildrapportKudosCallsUse theword"snow" ona call.Loyaltystatementabout accountopened 5+yrs.Educatecustomeron balancetransfersEducateaboutonlinebankingBuild rapportaboutholidaytraditionsSend 5emailsAskcustomeraboutholidaysInterestFeeWaiverTransfertoSpanishCoreLoyaltystatement.customerstates at endof call how bigof a helpyou've been.EmpathizewithcustomerEducatecustomerabout theirrewardsSurpriseandDelightGet acustomerin UtahCountyReleasePendingPaymentFree!SubmitSoarcallEducatecustomeron APREducateaboutmobileappProvideownershipstatementPast DueFeeWaiverUpdateEmailaddressBuildrapportKudosCallsUse theword"snow" ona call.Loyaltystatementabout accountopened 5+yrs.Educatecustomeron balancetransfersEducateaboutonlinebankingBuild rapportaboutholidaytraditionsSend 5emails

Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask customer about holidays
  2. Interest Fee Waiver
  3. Transfer to Spanish Core
  4. Loyalty statement.
  5. customer states at end of call how big of a help you've been.
  6. Empathize with customer
  7. Educate customer about their rewards
  8. Surprise and Delight
  9. Get a customer in Utah County
  10. Release Pending Payment
  11. Free!
  12. Submit Soar call
  13. Educate customer on APR
  14. Educate about mobile app
  15. Provide ownership statement
  16. Past Due Fee Waiver
  17. Update Email address
  18. Build rapport
  19. Kudos Calls
  20. Use the word "snow" on a call.
  21. Loyalty statement about account opened 5+ yrs.
  22. Educate customer on balance transfers
  23. Educate about online banking
  24. Build rapport about holiday traditions
  25. Send 5 emails