(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask customer about holidays
Use the word "snow" on a call.
Build rapport about holiday traditions
Educate customer on balance transfers
Educate about mobile app
Update Email address
Surprise and Delight
Interest
Fee
Waiver
Send 5 emails
Past Due
Fee
Waiver
customer states at end of call how big of a help you've been.
