Educatecustomerabout theirrewardsEducateaboutonlinebankingReleasePendingPaymentSubmitSoarcallBuild rapportaboutholidaytraditionsAskcustomeraboutholidaysSurpriseandDelightProvideownershipstatementcustomerstates at endof call how bigof a helpyou've been.EmpathizewithcustomerKudosCallsEducatecustomeron APRLoyaltystatement.BuildrapportUpdateEmailaddressSend 5emailsEducateaboutmobileappGet acustomerin UtahCountyTransfertoSpanishCoreUse theword"snow" ona call.Educatecustomeron balancetransfersFree!InterestFeeWaiverPast DueFeeWaiverLoyaltystatementabout accountopened 5+yrs.Educatecustomerabout theirrewardsEducateaboutonlinebankingReleasePendingPaymentSubmitSoarcallBuild rapportaboutholidaytraditionsAskcustomeraboutholidaysSurpriseandDelightProvideownershipstatementcustomerstates at endof call how bigof a helpyou've been.EmpathizewithcustomerKudosCallsEducatecustomeron APRLoyaltystatement.BuildrapportUpdateEmailaddressSend 5emailsEducateaboutmobileappGet acustomerin UtahCountyTransfertoSpanishCoreUse theword"snow" ona call.Educatecustomeron balancetransfersFree!InterestFeeWaiverPast DueFeeWaiverLoyaltystatementabout accountopened 5+yrs.

Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Educate customer about their rewards
  2. Educate about online banking
  3. Release Pending Payment
  4. Submit Soar call
  5. Build rapport about holiday traditions
  6. Ask customer about holidays
  7. Surprise and Delight
  8. Provide ownership statement
  9. customer states at end of call how big of a help you've been.
  10. Empathize with customer
  11. Kudos Calls
  12. Educate customer on APR
  13. Loyalty statement.
  14. Build rapport
  15. Update Email address
  16. Send 5 emails
  17. Educate about mobile app
  18. Get a customer in Utah County
  19. Transfer to Spanish Core
  20. Use the word "snow" on a call.
  21. Educate customer on balance transfers
  22. Free!
  23. Interest Fee Waiver
  24. Past Due Fee Waiver
  25. Loyalty statement about account opened 5+ yrs.