KudosCallsLoyaltystatement.ReleasePendingPaymentSend 5emailsEducatecustomeron APRTransfertoSpanishCoreUpdateEmailaddressEmpathizewithcustomerSubmitSoarcallEducatecustomerabout theirrewardsAskcustomeraboutholidaysSurpriseandDelightInterestFeeWaiverGet acustomerin UtahCountyEducateaboutmobileappcustomerstates at endof call how bigof a helpyou've been.Use theword"snow" ona call.Build rapportaboutholidaytraditionsPast DueFeeWaiverBuildrapportEducateaboutonlinebankingFree!Educatecustomeron balancetransfersProvideownershipstatementLoyaltystatementabout accountopened 5+yrs.KudosCallsLoyaltystatement.ReleasePendingPaymentSend 5emailsEducatecustomeron APRTransfertoSpanishCoreUpdateEmailaddressEmpathizewithcustomerSubmitSoarcallEducatecustomerabout theirrewardsAskcustomeraboutholidaysSurpriseandDelightInterestFeeWaiverGet acustomerin UtahCountyEducateaboutmobileappcustomerstates at endof call how bigof a helpyou've been.Use theword"snow" ona call.Build rapportaboutholidaytraditionsPast DueFeeWaiverBuildrapportEducateaboutonlinebankingFree!Educatecustomeron balancetransfersProvideownershipstatementLoyaltystatementabout accountopened 5+yrs.

Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kudos Calls
  2. Loyalty statement.
  3. Release Pending Payment
  4. Send 5 emails
  5. Educate customer on APR
  6. Transfer to Spanish Core
  7. Update Email address
  8. Empathize with customer
  9. Submit Soar call
  10. Educate customer about their rewards
  11. Ask customer about holidays
  12. Surprise and Delight
  13. Interest Fee Waiver
  14. Get a customer in Utah County
  15. Educate about mobile app
  16. customer states at end of call how big of a help you've been.
  17. Use the word "snow" on a call.
  18. Build rapport about holiday traditions
  19. Past Due Fee Waiver
  20. Build rapport
  21. Educate about online banking
  22. Free!
  23. Educate customer on balance transfers
  24. Provide ownership statement
  25. Loyalty statement about account opened 5+ yrs.