EmpathizewithcustomerBuildrapportLoyaltystatementabout accountopened 5+yrs.Get acustomerin UtahCountyAskcustomeraboutholidaysSend 5emailsTransfertoSpanishCoreReleasePendingPaymentEducatecustomeron balancetransfersInterestFeeWaiverBuild rapportaboutholidaytraditionsKudosCallsPast DueFeeWaiverLoyaltystatement.EducateaboutonlinebankingSurpriseandDelightcustomerstates at endof call how bigof a helpyou've been.Free!Use theword"snow" ona call.Educatecustomerabout theirrewardsUpdateEmailaddressEducateaboutmobileappProvideownershipstatementEducatecustomeron APRSubmitSoarcallEmpathizewithcustomerBuildrapportLoyaltystatementabout accountopened 5+yrs.Get acustomerin UtahCountyAskcustomeraboutholidaysSend 5emailsTransfertoSpanishCoreReleasePendingPaymentEducatecustomeron balancetransfersInterestFeeWaiverBuild rapportaboutholidaytraditionsKudosCallsPast DueFeeWaiverLoyaltystatement.EducateaboutonlinebankingSurpriseandDelightcustomerstates at endof call how bigof a helpyou've been.Free!Use theword"snow" ona call.Educatecustomerabout theirrewardsUpdateEmailaddressEducateaboutmobileappProvideownershipstatementEducatecustomeron APRSubmitSoarcall

Holiday Bingo (1 box per call) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathize with customer
  2. Build rapport
  3. Loyalty statement about account opened 5+ yrs.
  4. Get a customer in Utah County
  5. Ask customer about holidays
  6. Send 5 emails
  7. Transfer to Spanish Core
  8. Release Pending Payment
  9. Educate customer on balance transfers
  10. Interest Fee Waiver
  11. Build rapport about holiday traditions
  12. Kudos Calls
  13. Past Due Fee Waiver
  14. Loyalty statement.
  15. Educate about online banking
  16. Surprise and Delight
  17. customer states at end of call how big of a help you've been.
  18. Free!
  19. Use the word "snow" on a call.
  20. Educate customer about their rewards
  21. Update Email address
  22. Educate about mobile app
  23. Provide ownership statement
  24. Educate customer on APR
  25. Submit Soar call