(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Loyalty statement about account opened 5+ yrs.
Educate about mobile app
Ask customer about holidays
Educate about online banking
Kudos
Calls
Update Email address
Use the word "snow" on a call.
Provide ownership statement
Build rapport
Send 5 emails
Past Due
Fee
Waiver
Free!
Build rapport about holiday traditions
Submit
Soar call
Educate customer on APR
Surprise and Delight
Interest
Fee
Waiver
Transfer to Spanish Core
Educate customer about their rewards
Get a customer in Utah County
Release Pending Payment
customer states at end of call how big of a help you've been.
