Client -"I'll discuss that with (insert title)" Receive a billing question "We are updating user profiles" Client- "Sorry, I was on mute" "How do we add a user?" "We need to modify/upd GL codes" Client needs a card feed (Concur group) is not being responsive "Can you provide me pricing?" Client needs to leave the call early Client doesn't show up for call Client needs an extract split Client wants to terminate "We are Manually modifying extract file "How long for PM to be assigned?" "Can you open a case for me?" Client wants a tier decrease Client requests meeting moved (e- prrof) "Can you help me modify a report?" "We didn't know we'd be charged for that." Client needs funding account abroad You see Kel give a high five/hug "Who is my Concur contact?" Client needs a security doc or W9 Client -"I'll discuss that with (insert title)" Receive a billing question "We are updating user profiles" Client- "Sorry, I was on mute" "How do we add a user?" "We need to modify/upd GL codes" Client needs a card feed (Concur group) is not being responsive "Can you provide me pricing?" Client needs to leave the call early Client doesn't show up for call Client needs an extract split Client wants to terminate "We are Manually modifying extract file "How long for PM to be assigned?" "Can you open a case for me?" Client wants a tier decrease Client requests meeting moved (e- prrof) "Can you help me modify a report?" "We didn't know we'd be charged for that." Client needs funding account abroad You see Kel give a high five/hug "Who is my Concur contact?" Client needs a security doc or W9
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Client -"I'll discuss that with (insert title)"
B-Receive a billing question
G-"We are updating user profiles"
O-Client-"Sorry, I was on mute"
B-"How do we add a user?"
N-"We need to modify/upd GL codes"
G-Client needs a card feed
O-(Concur group) is not being responsive
B-"Can you provide me pricing?"
B-Client needs to leave the call early
O-Client doesn't show up for call
N-Client needs an extract split
I-Client wants to terminate
I-"We are Manually modifying extract file
G-"How long for PM to be assigned?"
O-"Can you open a case for me?"
N-Client wants a tier decrease
B-Client requests meeting moved (e-prrof)
I-"Can you help me modify a report?"
N-"We didn't know we'd be charged for that."
G-Client needs funding account abroad
I-You see Kel give a high five/hug
O-"Who is my Concur contact?"
I-Client needs a security doc or W9