Client wants to terminate "We are updating user profiles" "Who is my Concur contact?" "Can you provide me pricing?" "We are Manually modifying extract file Client needs to leave the call early "How long for PM to be assigned?" "Can you help me modify a report?" "Can you open a case for me?" Client wants a tier decrease "We didn't know we'd be charged for that." Client needs a card feed Client- "Sorry, I was on mute" Client -"I'll discuss that with (insert title)" Client doesn't show up for call "How do we add a user?" "We need to modify/upd GL codes" Client requests meeting moved (e- prrof) (Concur group) is not being responsive Client needs funding account abroad Client needs an extract split You see Kel give a high five/hug Receive a billing question Client needs a security doc or W9 Client wants to terminate "We are updating user profiles" "Who is my Concur contact?" "Can you provide me pricing?" "We are Manually modifying extract file Client needs to leave the call early "How long for PM to be assigned?" "Can you help me modify a report?" "Can you open a case for me?" Client wants a tier decrease "We didn't know we'd be charged for that." Client needs a card feed Client- "Sorry, I was on mute" Client -"I'll discuss that with (insert title)" Client doesn't show up for call "How do we add a user?" "We need to modify/upd GL codes" Client requests meeting moved (e- prrof) (Concur group) is not being responsive Client needs funding account abroad Client needs an extract split You see Kel give a high five/hug Receive a billing question Client needs a security doc or W9
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Client wants to terminate
G-"We are updating user profiles"
O-"Who is my Concur contact?"
B-"Can you provide me pricing?"
I-"We are Manually modifying extract file
B-Client needs to leave the call early
G-"How long for PM to be assigned?"
I-"Can you help me modify a report?"
O-"Can you open a case for me?"
N-Client wants a tier decrease
N-"We didn't know we'd be charged for that."
G-Client needs a card feed
O-Client-"Sorry, I was on mute"
G-Client -"I'll discuss that with (insert title)"
O-Client doesn't show up for call
B-"How do we add a user?"
N-"We need to modify/upd GL codes"
B-Client requests meeting moved (e-prrof)
O-(Concur group) is not being responsive
G-Client needs funding account abroad
N-Client needs an extract split
I-You see Kel give a high five/hug
B-Receive a billing question
I-Client needs a security doc or W9