ClientRequestsMeetingClientwants toterminate"Can youhelp memodify areport?"We need tomodify/updateGL Codes""Weuse/needa ghostcard"Client -"Sorry, Iwas onmute""How longfor PM tobeassigned?"(Concurgroup) isnot beingresponsive"We didn'tknow we'dbe chargedfor that"InsightDashboardin SolutionReview?Clientneeds toleave thecall early"We areupdatinguserprofiles"Receivea billingquestion"My CardFeed isn'tworking"Review theApp InsightDashboardw/clientYou seeKel give ahigh fiveClient - "I'lldiscuss thatwith (InsertTitle)"Clientneeds anextractsplit"Who ismyConcurcontact?Clientwants aTierDecreaseWe aremanuallymodifyingextract filesSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)"How DoI add auser?""Can youopen acase forme"ClientRequestsMeetingClientwants toterminate"Can youhelp memodify areport?"We need tomodify/updateGL Codes""Weuse/needa ghostcard"Client -"Sorry, Iwas onmute""How longfor PM tobeassigned?"(Concurgroup) isnot beingresponsive"We didn'tknow we'dbe chargedfor that"InsightDashboardin SolutionReview?Clientneeds toleave thecall early"We areupdatinguserprofiles"Receivea billingquestion"My CardFeed isn'tworking"Review theApp InsightDashboardw/clientYou seeKel give ahigh fiveClient - "I'lldiscuss thatwith (InsertTitle)"Clientneeds anextractsplit"Who ismyConcurcontact?Clientwants aTierDecreaseWe aremanuallymodifyingextract filesSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)"How DoI add auser?""Can youopen acase forme"

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Requests Meeting
  2. Client wants to terminate
  3. "Can you help me modify a report?"
  4. We need to modify/update GL Codes"
  5. "We use/need a ghost card"
  6. Client - "Sorry, I was on mute"
  7. "How long for PM to be assigned?"
  8. (Concur group) is not being responsive
  9. "We didn't know we'd be charged for that"
  10. Insight Dashboard in Solution Review?
  11. Client needs to leave the call early
  12. "We are updating user profiles"
  13. Receive a billing question
  14. "My Card Feed isn't working"
  15. Review the App Insight Dashboard w/client
  16. You see Kel give a high five
  17. Client - "I'll discuss that with (Insert Title)"
  18. Client needs an extract split
  19. "Who is my Concur contact?
  20. Client wants a Tier Decrease
  21. We are manually modifying extract files
  22. Submit a Lead to an App Center Partner (they can email me notification email)
  23. "How Do I add a user?"
  24. "Can you open a case for me"