You seeKel give ahigh fiveClient - "I'lldiscuss thatwith (InsertTitle)"Clientwants aTierDecrease"We didn'tknow we'dbe chargedfor that""Weuse/needa ghostcard"Receivea billingquestion"How longfor PM tobeassigned?"We aremanuallymodifyingextract filesWe need tomodify/updateGL Codes""We areupdatinguserprofiles"Clientwants toterminateSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)"My CardFeed isn'tworking"ClientRequestsMeetingClientneeds anextractsplitClient -"Sorry, Iwas onmute""How DoI add auser?""Can youopen acase forme""Who ismyConcurcontact?"Can youhelp memodify areport?"Clientneeds toleave thecall earlyInsightDashboardin SolutionReview?(Concurgroup) isnot beingresponsiveReview theApp InsightDashboardw/clientYou seeKel give ahigh fiveClient - "I'lldiscuss thatwith (InsertTitle)"Clientwants aTierDecrease"We didn'tknow we'dbe chargedfor that""Weuse/needa ghostcard"Receivea billingquestion"How longfor PM tobeassigned?"We aremanuallymodifyingextract filesWe need tomodify/updateGL Codes""We areupdatinguserprofiles"Clientwants toterminateSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)"My CardFeed isn'tworking"ClientRequestsMeetingClientneeds anextractsplitClient -"Sorry, Iwas onmute""How DoI add auser?""Can youopen acase forme""Who ismyConcurcontact?"Can youhelp memodify areport?"Clientneeds toleave thecall earlyInsightDashboardin SolutionReview?(Concurgroup) isnot beingresponsiveReview theApp InsightDashboardw/client

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You see Kel give a high five
  2. Client - "I'll discuss that with (Insert Title)"
  3. Client wants a Tier Decrease
  4. "We didn't know we'd be charged for that"
  5. "We use/need a ghost card"
  6. Receive a billing question
  7. "How long for PM to be assigned?"
  8. We are manually modifying extract files
  9. We need to modify/update GL Codes"
  10. "We are updating user profiles"
  11. Client wants to terminate
  12. Submit a Lead to an App Center Partner (they can email me notification email)
  13. "My Card Feed isn't working"
  14. Client Requests Meeting
  15. Client needs an extract split
  16. Client - "Sorry, I was on mute"
  17. "How Do I add a user?"
  18. "Can you open a case for me"
  19. "Who is my Concur contact?
  20. "Can you help me modify a report?"
  21. Client needs to leave the call early
  22. Insight Dashboard in Solution Review?
  23. (Concur group) is not being responsive
  24. Review the App Insight Dashboard w/client