Review theApp InsightDashboardw/clientClientRequestsMeeting"My CardFeed isn'tworking"InsightDashboardin SolutionReview?Clientneeds toleave thecall early"Can youhelp memodify areport?"Client -"Sorry, Iwas onmute""Weuse/needa ghostcard""We areupdatinguserprofiles"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)You seeKel give ahigh five"How longfor PM tobeassigned?""Who ismyConcurcontact?"We didn'tknow we'dbe chargedfor that"Receivea billingquestionClientwants toterminate"Can youopen acase forme""How DoI add auser?"Clientneeds anextractsplitWe aremanuallymodifyingextract filesWe need tomodify/updateGL Codes"Client - "I'lldiscuss thatwith (InsertTitle)"(Concurgroup) isnot beingresponsiveClientwants aTierDecreaseReview theApp InsightDashboardw/clientClientRequestsMeeting"My CardFeed isn'tworking"InsightDashboardin SolutionReview?Clientneeds toleave thecall early"Can youhelp memodify areport?"Client -"Sorry, Iwas onmute""Weuse/needa ghostcard""We areupdatinguserprofiles"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)You seeKel give ahigh five"How longfor PM tobeassigned?""Who ismyConcurcontact?"We didn'tknow we'dbe chargedfor that"Receivea billingquestionClientwants toterminate"Can youopen acase forme""How DoI add auser?"Clientneeds anextractsplitWe aremanuallymodifyingextract filesWe need tomodify/updateGL Codes"Client - "I'lldiscuss thatwith (InsertTitle)"(Concurgroup) isnot beingresponsiveClientwants aTierDecrease

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Review the App Insight Dashboard w/client
  2. Client Requests Meeting
  3. "My Card Feed isn't working"
  4. Insight Dashboard in Solution Review?
  5. Client needs to leave the call early
  6. "Can you help me modify a report?"
  7. Client - "Sorry, I was on mute"
  8. "We use/need a ghost card"
  9. "We are updating user profiles"
  10. Submit a Lead to an App Center Partner (they can email me notification email)
  11. You see Kel give a high five
  12. "How long for PM to be assigned?"
  13. "Who is my Concur contact?
  14. "We didn't know we'd be charged for that"
  15. Receive a billing question
  16. Client wants to terminate
  17. "Can you open a case for me"
  18. "How Do I add a user?"
  19. Client needs an extract split
  20. We are manually modifying extract files
  21. We need to modify/update GL Codes"
  22. Client - "I'll discuss that with (Insert Title)"
  23. (Concur group) is not being responsive
  24. Client wants a Tier Decrease