ClientRequestsMeetingClientwants aTierDecrease"How longfor PM tobeassigned?"Clientwants toterminate"How DoI add auser?"(Concurgroup) isnot beingresponsiveClient -"Sorry, Iwas onmute""Weuse/needa ghostcard"Client - "I'lldiscuss thatwith (InsertTitle)"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"Can youopen acase forme""We didn'tknow we'dbe chargedfor that"You seeKel give ahigh five"My CardFeed isn'tworking"InsightDashboardin SolutionReview?Clientneeds anextractsplitReceivea billingquestion"Can youhelp memodify areport?"Clientneeds toleave thecall earlyWe need tomodify/updateGL Codes"Review theApp InsightDashboardw/client"We areupdatinguserprofiles""Who ismyConcurcontact?We aremanuallymodifyingextract filesClientRequestsMeetingClientwants aTierDecrease"How longfor PM tobeassigned?"Clientwants toterminate"How DoI add auser?"(Concurgroup) isnot beingresponsiveClient -"Sorry, Iwas onmute""Weuse/needa ghostcard"Client - "I'lldiscuss thatwith (InsertTitle)"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"Can youopen acase forme""We didn'tknow we'dbe chargedfor that"You seeKel give ahigh five"My CardFeed isn'tworking"InsightDashboardin SolutionReview?Clientneeds anextractsplitReceivea billingquestion"Can youhelp memodify areport?"Clientneeds toleave thecall earlyWe need tomodify/updateGL Codes"Review theApp InsightDashboardw/client"We areupdatinguserprofiles""Who ismyConcurcontact?We aremanuallymodifyingextract files

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Requests Meeting
  2. Client wants a Tier Decrease
  3. "How long for PM to be assigned?"
  4. Client wants to terminate
  5. "How Do I add a user?"
  6. (Concur group) is not being responsive
  7. Client - "Sorry, I was on mute"
  8. "We use/need a ghost card"
  9. Client - "I'll discuss that with (Insert Title)"
  10. Submit a Lead to an App Center Partner (they can email me notification email)
  11. "Can you open a case for me"
  12. "We didn't know we'd be charged for that"
  13. You see Kel give a high five
  14. "My Card Feed isn't working"
  15. Insight Dashboard in Solution Review?
  16. Client needs an extract split
  17. Receive a billing question
  18. "Can you help me modify a report?"
  19. Client needs to leave the call early
  20. We need to modify/update GL Codes"
  21. Review the App Insight Dashboard w/client
  22. "We are updating user profiles"
  23. "Who is my Concur contact?
  24. We are manually modifying extract files