Client -"Sorry, Iwas onmute""Can youhelp memodify areport?"InsightDashboardin SolutionReview?"How longfor PM tobeassigned?""We areupdatinguserprofiles"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"How DoI add auser?""Who ismyConcurcontact?Clientwants toterminate"Can youopen acase forme"Receivea billingquestionReview theApp InsightDashboardw/clientClientRequestsMeetingYou seeKel give ahigh fiveWe aremanuallymodifyingextract files"Weuse/needa ghostcard""My CardFeed isn'tworking"Clientwants aTierDecreaseClientneeds toleave thecall early(Concurgroup) isnot beingresponsiveClient - "I'lldiscuss thatwith (InsertTitle)""We didn'tknow we'dbe chargedfor that"Clientneeds anextractsplitWe need tomodify/updateGL Codes"Client -"Sorry, Iwas onmute""Can youhelp memodify areport?"InsightDashboardin SolutionReview?"How longfor PM tobeassigned?""We areupdatinguserprofiles"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"How DoI add auser?""Who ismyConcurcontact?Clientwants toterminate"Can youopen acase forme"Receivea billingquestionReview theApp InsightDashboardw/clientClientRequestsMeetingYou seeKel give ahigh fiveWe aremanuallymodifyingextract files"Weuse/needa ghostcard""My CardFeed isn'tworking"Clientwants aTierDecreaseClientneeds toleave thecall early(Concurgroup) isnot beingresponsiveClient - "I'lldiscuss thatwith (InsertTitle)""We didn'tknow we'dbe chargedfor that"Clientneeds anextractsplitWe need tomodify/updateGL Codes"

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client - "Sorry, I was on mute"
  2. "Can you help me modify a report?"
  3. Insight Dashboard in Solution Review?
  4. "How long for PM to be assigned?"
  5. "We are updating user profiles"
  6. Submit a Lead to an App Center Partner (they can email me notification email)
  7. "How Do I add a user?"
  8. "Who is my Concur contact?
  9. Client wants to terminate
  10. "Can you open a case for me"
  11. Receive a billing question
  12. Review the App Insight Dashboard w/client
  13. Client Requests Meeting
  14. You see Kel give a high five
  15. We are manually modifying extract files
  16. "We use/need a ghost card"
  17. "My Card Feed isn't working"
  18. Client wants a Tier Decrease
  19. Client needs to leave the call early
  20. (Concur group) is not being responsive
  21. Client - "I'll discuss that with (Insert Title)"
  22. "We didn't know we'd be charged for that"
  23. Client needs an extract split
  24. We need to modify/update GL Codes"