"How longfor PM tobeassigned?"We need tomodify/updateGL Codes""Can youopen acase forme""We areupdatinguserprofiles"Clientwants aTierDecrease"We didn'tknow we'dbe chargedfor that"You seeKel give ahigh fiveClientRequestsMeeting"My CardFeed isn'tworking""How DoI add auser?"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)Review theApp InsightDashboardw/clientClientneeds anextractsplitClientwants toterminate(Concurgroup) isnot beingresponsive"Weuse/needa ghostcard""Who ismyConcurcontact?Clientneeds toleave thecall earlyInsightDashboardin SolutionReview?Client -"Sorry, Iwas onmute"Receivea billingquestionClient - "I'lldiscuss thatwith (InsertTitle)""Can youhelp memodify areport?"We aremanuallymodifyingextract files"How longfor PM tobeassigned?"We need tomodify/updateGL Codes""Can youopen acase forme""We areupdatinguserprofiles"Clientwants aTierDecrease"We didn'tknow we'dbe chargedfor that"You seeKel give ahigh fiveClientRequestsMeeting"My CardFeed isn'tworking""How DoI add auser?"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)Review theApp InsightDashboardw/clientClientneeds anextractsplitClientwants toterminate(Concurgroup) isnot beingresponsive"Weuse/needa ghostcard""Who ismyConcurcontact?Clientneeds toleave thecall earlyInsightDashboardin SolutionReview?Client -"Sorry, Iwas onmute"Receivea billingquestionClient - "I'lldiscuss thatwith (InsertTitle)""Can youhelp memodify areport?"We aremanuallymodifyingextract files

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "How long for PM to be assigned?"
  2. We need to modify/update GL Codes"
  3. "Can you open a case for me"
  4. "We are updating user profiles"
  5. Client wants a Tier Decrease
  6. "We didn't know we'd be charged for that"
  7. You see Kel give a high five
  8. Client Requests Meeting
  9. "My Card Feed isn't working"
  10. "How Do I add a user?"
  11. Submit a Lead to an App Center Partner (they can email me notification email)
  12. Review the App Insight Dashboard w/client
  13. Client needs an extract split
  14. Client wants to terminate
  15. (Concur group) is not being responsive
  16. "We use/need a ghost card"
  17. "Who is my Concur contact?
  18. Client needs to leave the call early
  19. Insight Dashboard in Solution Review?
  20. Client - "Sorry, I was on mute"
  21. Receive a billing question
  22. Client - "I'll discuss that with (Insert Title)"
  23. "Can you help me modify a report?"
  24. We are manually modifying extract files