InsightDashboardin SolutionReview?"How longfor PM tobeassigned?"Clientwants toterminateClientRequestsMeeting"Who ismyConcurcontact?Review theApp InsightDashboardw/client"Can youopen acase forme""My CardFeed isn'tworking"You seeKel give ahigh five"We areupdatinguserprofiles""Can youhelp memodify areport?"We need tomodify/updateGL Codes"Receivea billingquestion"We didn'tknow we'dbe chargedfor that""How DoI add auser?"Clientwants aTierDecrease(Concurgroup) isnot beingresponsive"Weuse/needa ghostcard"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)Clientneeds toleave thecall earlyClientneeds anextractsplitClient -"Sorry, Iwas onmute"We aremanuallymodifyingextract filesClient - "I'lldiscuss thatwith (InsertTitle)"InsightDashboardin SolutionReview?"How longfor PM tobeassigned?"Clientwants toterminateClientRequestsMeeting"Who ismyConcurcontact?Review theApp InsightDashboardw/client"Can youopen acase forme""My CardFeed isn'tworking"You seeKel give ahigh five"We areupdatinguserprofiles""Can youhelp memodify areport?"We need tomodify/updateGL Codes"Receivea billingquestion"We didn'tknow we'dbe chargedfor that""How DoI add auser?"Clientwants aTierDecrease(Concurgroup) isnot beingresponsive"Weuse/needa ghostcard"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)Clientneeds toleave thecall earlyClientneeds anextractsplitClient -"Sorry, Iwas onmute"We aremanuallymodifyingextract filesClient - "I'lldiscuss thatwith (InsertTitle)"

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Insight Dashboard in Solution Review?
  2. "How long for PM to be assigned?"
  3. Client wants to terminate
  4. Client Requests Meeting
  5. "Who is my Concur contact?
  6. Review the App Insight Dashboard w/client
  7. "Can you open a case for me"
  8. "My Card Feed isn't working"
  9. You see Kel give a high five
  10. "We are updating user profiles"
  11. "Can you help me modify a report?"
  12. We need to modify/update GL Codes"
  13. Receive a billing question
  14. "We didn't know we'd be charged for that"
  15. "How Do I add a user?"
  16. Client wants a Tier Decrease
  17. (Concur group) is not being responsive
  18. "We use/need a ghost card"
  19. Submit a Lead to an App Center Partner (they can email me notification email)
  20. Client needs to leave the call early
  21. Client needs an extract split
  22. Client - "Sorry, I was on mute"
  23. We are manually modifying extract files
  24. Client - "I'll discuss that with (Insert Title)"