"How longfor PM tobeassigned?"You seeKel give ahigh five"Can youopen acase forme"Client -"Sorry, Iwas onmute""Weuse/needa ghostcard"Client - "I'lldiscuss thatwith (InsertTitle)"Clientneeds toleave thecall earlyClientRequestsMeeting"We didn'tknow we'dbe chargedfor that"We need tomodify/updateGL Codes""Who ismyConcurcontact?"How DoI add auser?""My CardFeed isn'tworking"We aremanuallymodifyingextract filesInsightDashboardin SolutionReview?Review theApp InsightDashboardw/clientClientneeds anextractsplit"Can youhelp memodify areport?"(Concurgroup) isnot beingresponsive"We areupdatinguserprofiles"Clientwants toterminateSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)Receivea billingquestionClientwants aTierDecrease"How longfor PM tobeassigned?"You seeKel give ahigh five"Can youopen acase forme"Client -"Sorry, Iwas onmute""Weuse/needa ghostcard"Client - "I'lldiscuss thatwith (InsertTitle)"Clientneeds toleave thecall earlyClientRequestsMeeting"We didn'tknow we'dbe chargedfor that"We need tomodify/updateGL Codes""Who ismyConcurcontact?"How DoI add auser?""My CardFeed isn'tworking"We aremanuallymodifyingextract filesInsightDashboardin SolutionReview?Review theApp InsightDashboardw/clientClientneeds anextractsplit"Can youhelp memodify areport?"(Concurgroup) isnot beingresponsive"We areupdatinguserprofiles"Clientwants toterminateSubmit a Leadto an AppCenter Partner(they can emailme notificationemail)Receivea billingquestionClientwants aTierDecrease

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "How long for PM to be assigned?"
  2. You see Kel give a high five
  3. "Can you open a case for me"
  4. Client - "Sorry, I was on mute"
  5. "We use/need a ghost card"
  6. Client - "I'll discuss that with (Insert Title)"
  7. Client needs to leave the call early
  8. Client Requests Meeting
  9. "We didn't know we'd be charged for that"
  10. We need to modify/update GL Codes"
  11. "Who is my Concur contact?
  12. "How Do I add a user?"
  13. "My Card Feed isn't working"
  14. We are manually modifying extract files
  15. Insight Dashboard in Solution Review?
  16. Review the App Insight Dashboard w/client
  17. Client needs an extract split
  18. "Can you help me modify a report?"
  19. (Concur group) is not being responsive
  20. "We are updating user profiles"
  21. Client wants to terminate
  22. Submit a Lead to an App Center Partner (they can email me notification email)
  23. Receive a billing question
  24. Client wants a Tier Decrease