ClientRequestsMeetingInsightDashboardin SolutionReview?Clientwants aTierDecrease"We areupdatinguserprofiles"Client -"Sorry, Iwas onmute"Clientneeds toleave thecall early"We didn'tknow we'dbe chargedfor that"Receivea billingquestionWe need tomodify/updateGL Codes"You seeKel give ahigh five"Can youopen acase forme"(Concurgroup) isnot beingresponsive"Can youhelp memodify areport?"Clientwants toterminate"How longfor PM tobeassigned?""How DoI add auser?"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"Who ismyConcurcontact?We aremanuallymodifyingextract filesClient - "I'lldiscuss thatwith (InsertTitle)""My CardFeed isn'tworking"Review theApp InsightDashboardw/clientClientneeds anextractsplit"Weuse/needa ghostcard"ClientRequestsMeetingInsightDashboardin SolutionReview?Clientwants aTierDecrease"We areupdatinguserprofiles"Client -"Sorry, Iwas onmute"Clientneeds toleave thecall early"We didn'tknow we'dbe chargedfor that"Receivea billingquestionWe need tomodify/updateGL Codes"You seeKel give ahigh five"Can youopen acase forme"(Concurgroup) isnot beingresponsive"Can youhelp memodify areport?"Clientwants toterminate"How longfor PM tobeassigned?""How DoI add auser?"Submit a Leadto an AppCenter Partner(they can emailme notificationemail)"Who ismyConcurcontact?We aremanuallymodifyingextract filesClient - "I'lldiscuss thatwith (InsertTitle)""My CardFeed isn'tworking"Review theApp InsightDashboardw/clientClientneeds anextractsplit"Weuse/needa ghostcard"

CSM LINGO BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Requests Meeting
  2. Insight Dashboard in Solution Review?
  3. Client wants a Tier Decrease
  4. "We are updating user profiles"
  5. Client - "Sorry, I was on mute"
  6. Client needs to leave the call early
  7. "We didn't know we'd be charged for that"
  8. Receive a billing question
  9. We need to modify/update GL Codes"
  10. You see Kel give a high five
  11. "Can you open a case for me"
  12. (Concur group) is not being responsive
  13. "Can you help me modify a report?"
  14. Client wants to terminate
  15. "How long for PM to be assigned?"
  16. "How Do I add a user?"
  17. Submit a Lead to an App Center Partner (they can email me notification email)
  18. "Who is my Concur contact?
  19. We are manually modifying extract files
  20. Client - "I'll discuss that with (Insert Title)"
  21. "My Card Feed isn't working"
  22. Review the App Insight Dashboard w/client
  23. Client needs an extract split
  24. "We use/need a ghost card"