Client wants a tier decrease Client needs funding acc. (abroad) "We didn't know we'd be charged for that" Client needs a card feed "Who is our Concur contact?" "We need to modify/update GL codes" Client - "I'll discuss that with (insert title) Client doesn't show up for call "Can you provide me pricing?" (Concur group) is not being responsive Client - "Sorry I was on mute" "We are updating user profiles" Client wants to terminate You see Kel give a high five/hug Client requests meeting moved Client needs a security doc or W9 We are manually modifying extract file" "How long for PM to be assigned?" "Can you help me modify a report?" "How do we add a user?" Client needs an extract split Client needs to leave the call early "Can you open a case for me?" Receive a billing question Client wants a tier decrease Client needs funding acc. (abroad) "We didn't know we'd be charged for that" Client needs a card feed "Who is our Concur contact?" "We need to modify/update GL codes" Client - "I'll discuss that with (insert title) Client doesn't show up for call "Can you provide me pricing?" (Concur group) is not being responsive Client - "Sorry I was on mute" "We are updating user profiles" Client wants to terminate You see Kel give a high five/hug Client requests meeting moved Client needs a security doc or W9 We are manually modifying extract file" "How long for PM to be assigned?" "Can you help me modify a report?" "How do we add a user?" Client needs an extract split Client needs to leave the call early "Can you open a case for me?" Receive a billing question
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Client wants a tier decrease
G-Client needs funding acc. (abroad)
N-"We didn't know we'd be charged for that"
G-Client needs a card feed
O-"Who is our Concur contact?"
N-"We need to modify/update GL codes"
G-Client - "I'll discuss that with (insert title)
O-Client doesn't show up for call
B-"Can you provide me pricing?"
O-(Concur group) is not being responsive
O-Client - "Sorry I was on mute"
G-"We are updating user profiles"
I-Client wants to terminate
I-You see Kel give a high five/hug
B-Client requests meeting moved
I-Client needs a security doc or W9
I-We are manually modifying extract file"
G-"How long for PM to be assigned?"
I-"Can you help me modify a report?"
B-"How do we add a user?"
N-Client needs an extract split
B-Client needs to leave the call early
O-"Can you open a case for me?"
B-Receive a billing question