"How long for PM to be assigned?" "We are updating user profiles" We are manually modifying extract file" Client needs funding acc. (abroad) "Can you help me modify a report?" Client needs to leave the call early "Who is our Concur contact?" Client - "I'll discuss that with (insert title) Client wants to terminate Client doesn't show up for call "Can you provide me pricing?" Receive a billing question (Concur group) is not being responsive Client needs a security doc or W9 Client wants a tier decrease Client needs a card feed Client needs an extract split "We didn't know we'd be charged for that" You see Kel give a high five/hug Client requests meeting moved "We need to modify/update GL codes" Client - "Sorry I was on mute" "How do we add a user?" "Can you open a case for me?" "How long for PM to be assigned?" "We are updating user profiles" We are manually modifying extract file" Client needs funding acc. (abroad) "Can you help me modify a report?" Client needs to leave the call early "Who is our Concur contact?" Client - "I'll discuss that with (insert title) Client wants to terminate Client doesn't show up for call "Can you provide me pricing?" Receive a billing question (Concur group) is not being responsive Client needs a security doc or W9 Client wants a tier decrease Client needs a card feed Client needs an extract split "We didn't know we'd be charged for that" You see Kel give a high five/hug Client requests meeting moved "We need to modify/update GL codes" Client - "Sorry I was on mute" "How do we add a user?" "Can you open a case for me?"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-"How long for PM to be assigned?"
G-"We are updating user profiles"
I-We are manually modifying extract file"
G-Client needs funding acc. (abroad)
I-"Can you help me modify a report?"
B-Client needs to leave the call early
O-"Who is our Concur contact?"
G-Client - "I'll discuss that with (insert title)
I-Client wants to terminate
O-Client doesn't show up for call
B-"Can you provide me pricing?"
B-Receive a billing question
O-(Concur group) is not being responsive
I-Client needs a security doc or W9
N-Client wants a tier decrease
G-Client needs a card feed
N-Client needs an extract split
N-"We didn't know we'd be charged for that"
I-You see Kel give a high five/hug
B-Client requests meeting moved
N-"We need to modify/update GL codes"
O-Client - "Sorry I was on mute"
B-"How do we add a user?"
O-"Can you open a case for me?"