Client needs a security doc or W9 (Concur group) is not being responsive Receive a billing question "We didn't know we'd be charged for that" Client - "Sorry I was on mute" Client doesn't show up for call "How do we add a user?" "Can you help me modify a report?" You see Kel give a high five/hug "Who is our Concur contact?" Client wants a tier decrease Client needs an extract split Client requests meeting moved Client needs funding acc. (abroad) Client - "I'll discuss that with (insert title) "Can you open a case for me?" We are manually modifying extract file" "We are updating user profiles" Client needs a card feed Client wants to terminate Client needs to leave the call early "We need to modify/update GL codes" "Can you provide me pricing?" "How long for PM to be assigned?" Client needs a security doc or W9 (Concur group) is not being responsive Receive a billing question "We didn't know we'd be charged for that" Client - "Sorry I was on mute" Client doesn't show up for call "How do we add a user?" "Can you help me modify a report?" You see Kel give a high five/hug "Who is our Concur contact?" Client wants a tier decrease Client needs an extract split Client requests meeting moved Client needs funding acc. (abroad) Client - "I'll discuss that with (insert title) "Can you open a case for me?" We are manually modifying extract file" "We are updating user profiles" Client needs a card feed Client wants to terminate Client needs to leave the call early "We need to modify/update GL codes" "Can you provide me pricing?" "How long for PM to be assigned?"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Client needs a security doc or W9
O-(Concur group) is not being responsive
B-Receive a billing question
N-"We didn't know we'd be charged for that"
O-Client - "Sorry I was on mute"
O-Client doesn't show up for call
B-"How do we add a user?"
I-"Can you help me modify a report?"
I-You see Kel give a high five/hug
O-"Who is our Concur contact?"
N-Client wants a tier decrease
N-Client needs an extract split
B-Client requests meeting moved
G-Client needs funding acc. (abroad)
G-Client - "I'll discuss that with (insert title)
O-"Can you open a case for me?"
I-We are manually modifying extract file"
G-"We are updating user profiles"
G-Client needs a card feed
I-Client wants to terminate
B-Client needs to leave the call early
N-"We need to modify/update GL codes"
B-"Can you provide me pricing?"
G-"How long for PM to be assigned?"