How may I help you today? or similar Display a positive FCB spirit Thanked a customer credit card conver- sation with a customer CET or Teller referral - min of 3 Recommend a checking acct Mortgage conver- sation with a customer Thank you for calling FCB Shake someone's hand Have a conver-sation about merchant services Answer phone by 2nd ring Have a wonderful day or similar response Say something nice to your co-worker Ask for a referral from an existing customer Show eagerness to help someone Recommend a savings acct Warm transfer to platform or teller line 2 referrals or 2 accts opened Minimum of 10 contacts made Have info ready to enter in tracking log VEP Decision maker conversation Recommend online banking to a customer Smiled Welcome to FCB How may I help you today? or similar Display a positive FCB spirit Thanked a customer credit card conver- sation with a customer CET or Teller referral - min of 3 Recommend a checking acct Mortgage conver- sation with a customer Thank you for calling FCB Shake someone's hand Have a conver-sation about merchant services Answer phone by 2nd ring Have a wonderful day or similar response Say something nice to your co-worker Ask for a referral from an existing customer Show eagerness to help someone Recommend a savings acct Warm transfer to platform or teller line 2 referrals or 2 accts opened Minimum of 10 contacts made Have info ready to enter in tracking log VEP Decision maker conversation Recommend online banking to a customer Smiled Welcome to FCB
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
How may I help you today? or similar
Display a positive FCB spirit
Thanked a customer
credit card conver-sation with a customer
CET or Teller referral - min of 3
Recommend a checking acct
Mortgage conver-sation with a customer
Thank you for calling FCB
Shake someone's hand
Have a conver-sation about merchant services
Answer phone by 2nd ring
Have a wonderful day or similar response
Say something nice to your co-worker
Ask for a referral from an existing customer
Show eagerness to help someone
Recommend a savings acct
Warm transfer to platform or teller line
2 referrals or 2 accts opened
Minimum of 10 contacts made
Have info ready to enter in tracking log
VEP Decision maker conversation
Recommend online banking to a customer
Smiled
Welcome to FCB