Has tobe sentto FieldPowerissueson siteSpeedIssueNBNserviceissuesDOANBN closesissuewithoutresolvingIPtel callon theDN lineCustomerDoesn'thavedetailsHarddownLAN isat faultFaultyULLNSCcallECS/Top50customerDarkFibrePacketlossSomevariation of"My LAN isfine"IncorrectFFSchargedby Telstra"It'sUrgent"RITMmissinginfo"Mybusinesscan'toperate"Telstraasks toOpen andShortHave toEscalatewithinTelstraWrongTesltraCertTelstra"no trafficfrom headend"Has tobe sentto FieldPowerissueson siteSpeedIssueNBNserviceissuesDOANBN closesissuewithoutresolvingIPtel callon theDN lineCustomerDoesn'thavedetailsHarddownLAN isat faultFaultyULLNSCcallECS/Top50customerDarkFibrePacketlossSomevariation of"My LAN isfine"IncorrectFFSchargedby Telstra"It'sUrgent"RITMmissinginfo"Mybusinesscan'toperate"Telstraasks toOpen andShortHave toEscalatewithinTelstraWrongTesltraCertTelstra"no trafficfrom headend"

Data Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has to be sent to Field
  2. Power issues on site
  3. Speed Issue
  4. NBN service issues
  5. DOA
  6. NBN closes issue without resolving
  7. IPtel call on the DN line
  8. Customer Doesn't have details
  9. Hard down
  10. LAN is at fault
  11. Faulty ULL
  12. NSC call
  13. ECS/Top 50 customer
  14. Dark Fibre
  15. Packet loss
  16. Some variation of "My LAN is fine"
  17. Incorrect FFS charged by Telstra
  18. "It's Urgent"
  19. RITM missing info
  20. "My business can't operate"
  21. Telstra asks to Open and Short
  22. Have to Escalate within Telstra
  23. Wrong Tesltra Cert
  24. Telstra "no traffic from head end"