Higher JobSatisfactionAccountabilityImprovedMoraleContinuedSuccessDon'tOverpromiseInvolvetheClientStatetheFactsFollowUpCustomerServiceRocksInformationHonestyTimelinessControlFriendlinessReachingGoalsDon'tLose SelfControlBetterTeamworkPositivityApologizeImprovedCommunityEmpowermentListenEconomicIndependenceRespectHigher JobSatisfactionAccountabilityImprovedMoraleContinuedSuccessDon'tOverpromiseInvolvetheClientStatetheFactsFollowUpCustomerServiceRocksInformationHonestyTimelinessControlFriendlinessReachingGoalsDon'tLose SelfControlBetterTeamworkPositivityApologizeImprovedCommunityEmpowermentListenEconomicIndependenceRespect

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Higher Job Satisfaction
  2. Accountability
  3. Improved Morale
  4. Continued Success
  5. Don't Overpromise
  6. Involve the Client
  7. State the Facts
  8. Follow Up
  9. Customer Service Rocks
  10. Information
  11. Honesty
  12. Timeliness
  13. Control
  14. Friendliness
  15. Reaching Goals
  16. Don't Lose Self Control
  17. Better Teamwork
  18. Positivity
  19. Apologize
  20. Improved Community
  21. Empowerment
  22. Listen
  23. Economic Independence
  24. Respect