PositivityInvolvetheClientStatetheFactsContinuedSuccessEconomicIndependenceEmpowermentInformationListenHigher JobSatisfactionRespectReachingGoalsDon'tLose SelfControlBetterTeamworkDon'tOverpromiseHonestyApologizeFriendlinessImprovedCommunityControlFollowUpTimelinessImprovedMoraleCustomerServiceRocksAccountabilityPositivityInvolvetheClientStatetheFactsContinuedSuccessEconomicIndependenceEmpowermentInformationListenHigher JobSatisfactionRespectReachingGoalsDon'tLose SelfControlBetterTeamworkDon'tOverpromiseHonestyApologizeFriendlinessImprovedCommunityControlFollowUpTimelinessImprovedMoraleCustomerServiceRocksAccountability

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positivity
  2. Involve the Client
  3. State the Facts
  4. Continued Success
  5. Economic Independence
  6. Empowerment
  7. Information
  8. Listen
  9. Higher Job Satisfaction
  10. Respect
  11. Reaching Goals
  12. Don't Lose Self Control
  13. Better Teamwork
  14. Don't Overpromise
  15. Honesty
  16. Apologize
  17. Friendliness
  18. Improved Community
  19. Control
  20. Follow Up
  21. Timeliness
  22. Improved Morale
  23. Customer Service Rocks
  24. Accountability