ControlImprovedCommunityRespectInvolvetheClientStatetheFactsFollowUpListenBetterTeamworkEmpowermentImprovedMoralePositivityContinuedSuccessEconomicIndependenceInformationReachingGoalsHigher JobSatisfactionHonestyAccountabilityApologizeFriendlinessDon'tOverpromiseDon'tLose SelfControlCustomerServiceRocksTimelinessControlImprovedCommunityRespectInvolvetheClientStatetheFactsFollowUpListenBetterTeamworkEmpowermentImprovedMoralePositivityContinuedSuccessEconomicIndependenceInformationReachingGoalsHigher JobSatisfactionHonestyAccountabilityApologizeFriendlinessDon'tOverpromiseDon'tLose SelfControlCustomerServiceRocksTimeliness

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Control
  2. Improved Community
  3. Respect
  4. Involve the Client
  5. State the Facts
  6. Follow Up
  7. Listen
  8. Better Teamwork
  9. Empowerment
  10. Improved Morale
  11. Positivity
  12. Continued Success
  13. Economic Independence
  14. Information
  15. Reaching Goals
  16. Higher Job Satisfaction
  17. Honesty
  18. Accountability
  19. Apologize
  20. Friendliness
  21. Don't Overpromise
  22. Don't Lose Self Control
  23. Customer Service Rocks
  24. Timeliness