Duo2FAJabberIsn'tEnabledUserMentionsWait TimeOutlook:SynchronizationLog IssuesIDMRequestNeededAruba: ISPUploadspeed<6MbpsReinstallMissingSoftwarePhone NotRegisteredMobileIron:RetireDeviceSharedDriveMissingGlobalFaxIssueTicketRelated toMasterMcAfeePBATokenResetBrowserTroubleshootingRisx-FacsClientUpdateBSD BranchApplicationsCitrixTroubleshootingUser MustContactHRSupportMonitorIssueRebuildNormal.dotmfileOutlook:CredentialPromptPrinterIssueSave toRFMissingSuspiciousEmailDuo2FAJabberIsn'tEnabledUserMentionsWait TimeOutlook:SynchronizationLog IssuesIDMRequestNeededAruba: ISPUploadspeed<6MbpsReinstallMissingSoftwarePhone NotRegisteredMobileIron:RetireDeviceSharedDriveMissingGlobalFaxIssueTicketRelated toMasterMcAfeePBATokenResetBrowserTroubleshootingRisx-FacsClientUpdateBSD BranchApplicationsCitrixTroubleshootingUser MustContactHRSupportMonitorIssueRebuildNormal.dotmfileOutlook:CredentialPromptPrinterIssueSave toRFMissingSuspiciousEmail

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duo 2FA
  2. Jabber Isn't Enabled
  3. User Mentions Wait Time
  4. Outlook: Synchronization Log Issues
  5. IDM Request Needed
  6. Aruba: ISP Upload speed <6Mbps
  7. Reinstall Missing Software
  8. Phone Not Registered
  9. Mobile Iron: Retire Device
  10. Shared Drive Missing
  11. Global Fax Issue
  12. Ticket Related to Master
  13. McAfee PBA Token Reset
  14. Browser Troubleshooting
  15. Risx-Facs Client
  16. Update BSD Branch Applications
  17. Citrix Troubleshooting
  18. User Must Contact HR Support
  19. Monitor Issue
  20. Rebuild Normal.dotm file
  21. Outlook: Credential Prompt
  22. Printer Issue
  23. Save to RF Missing
  24. Suspicious Email