UpdateBSD BranchApplicationsCitrixTroubleshootingMonitorIssueDuo2FAUserMentionsWait TimeBrowserTroubleshootingRebuildNormal.dotmfilePhone NotRegisteredSharedDriveMissingReinstallMissingSoftwareSuspiciousEmailOutlook:SynchronizationLog IssuesMobileIron:RetireDeviceIDMRequestNeededSave toRFMissingOutlook:CredentialPromptGlobalFaxIssueAruba: ISPUploadspeed<6MbpsPrinterIssueTicketRelated toMasterRisx-FacsClientMcAfeePBATokenResetUser MustContactHRSupportJabberIsn'tEnabledUpdateBSD BranchApplicationsCitrixTroubleshootingMonitorIssueDuo2FAUserMentionsWait TimeBrowserTroubleshootingRebuildNormal.dotmfilePhone NotRegisteredSharedDriveMissingReinstallMissingSoftwareSuspiciousEmailOutlook:SynchronizationLog IssuesMobileIron:RetireDeviceIDMRequestNeededSave toRFMissingOutlook:CredentialPromptGlobalFaxIssueAruba: ISPUploadspeed<6MbpsPrinterIssueTicketRelated toMasterRisx-FacsClientMcAfeePBATokenResetUser MustContactHRSupportJabberIsn'tEnabled

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update BSD Branch Applications
  2. Citrix Troubleshooting
  3. Monitor Issue
  4. Duo 2FA
  5. User Mentions Wait Time
  6. Browser Troubleshooting
  7. Rebuild Normal.dotm file
  8. Phone Not Registered
  9. Shared Drive Missing
  10. Reinstall Missing Software
  11. Suspicious Email
  12. Outlook: Synchronization Log Issues
  13. Mobile Iron: Retire Device
  14. IDM Request Needed
  15. Save to RF Missing
  16. Outlook: Credential Prompt
  17. Global Fax Issue
  18. Aruba: ISP Upload speed <6Mbps
  19. Printer Issue
  20. Ticket Related to Master
  21. Risx-Facs Client
  22. McAfee PBA Token Reset
  23. User Must Contact HR Support
  24. Jabber Isn't Enabled