IDMRequestNeededReinstallMissingSoftwareOutlook:SynchronizationLog IssuesUserMentionsWait TimeMobileIron:RetireDeviceAruba: ISPUploadspeed<6MbpsPhone NotRegisteredOutlook:CredentialPromptTicketRelated toMasterCitrixTroubleshootingSave toRFMissingRebuildNormal.dotmfilePrinterIssueUser MustContactHRSupportBrowserTroubleshootingJabberIsn'tEnabledRisx-FacsClientDuo2FAGlobalFaxIssueSharedDriveMissingSuspiciousEmailUpdateBSD BranchApplicationsMonitorIssueMcAfeePBATokenResetIDMRequestNeededReinstallMissingSoftwareOutlook:SynchronizationLog IssuesUserMentionsWait TimeMobileIron:RetireDeviceAruba: ISPUploadspeed<6MbpsPhone NotRegisteredOutlook:CredentialPromptTicketRelated toMasterCitrixTroubleshootingSave toRFMissingRebuildNormal.dotmfilePrinterIssueUser MustContactHRSupportBrowserTroubleshootingJabberIsn'tEnabledRisx-FacsClientDuo2FAGlobalFaxIssueSharedDriveMissingSuspiciousEmailUpdateBSD BranchApplicationsMonitorIssueMcAfeePBATokenReset

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IDM Request Needed
  2. Reinstall Missing Software
  3. Outlook: Synchronization Log Issues
  4. User Mentions Wait Time
  5. Mobile Iron: Retire Device
  6. Aruba: ISP Upload speed <6Mbps
  7. Phone Not Registered
  8. Outlook: Credential Prompt
  9. Ticket Related to Master
  10. Citrix Troubleshooting
  11. Save to RF Missing
  12. Rebuild Normal.dotm file
  13. Printer Issue
  14. User Must Contact HR Support
  15. Browser Troubleshooting
  16. Jabber Isn't Enabled
  17. Risx-Facs Client
  18. Duo 2FA
  19. Global Fax Issue
  20. Shared Drive Missing
  21. Suspicious Email
  22. Update BSD Branch Applications
  23. Monitor Issue
  24. McAfee PBA Token Reset