IDMRequestNeededCitrixTroubleshootingOutlook:SynchronizationLog IssuesRebuildNormal.dotmfilePhone NotRegisteredSuspiciousEmailTicketRelated toMasterUpdateBSD BranchApplicationsBrowserTroubleshootingReinstallMissingSoftwarePrinterIssueMcAfeePBATokenResetSharedDriveMissingMobileIron:RetireDeviceDuo2FAUser MustContactHRSupportRisx-FacsClientGlobalFaxIssueUserMentionsWait TimeOutlook:CredentialPromptJabberIsn'tEnabledMonitorIssueSave toRFMissingAruba: ISPUploadspeed<6MbpsIDMRequestNeededCitrixTroubleshootingOutlook:SynchronizationLog IssuesRebuildNormal.dotmfilePhone NotRegisteredSuspiciousEmailTicketRelated toMasterUpdateBSD BranchApplicationsBrowserTroubleshootingReinstallMissingSoftwarePrinterIssueMcAfeePBATokenResetSharedDriveMissingMobileIron:RetireDeviceDuo2FAUser MustContactHRSupportRisx-FacsClientGlobalFaxIssueUserMentionsWait TimeOutlook:CredentialPromptJabberIsn'tEnabledMonitorIssueSave toRFMissingAruba: ISPUploadspeed<6Mbps

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IDM Request Needed
  2. Citrix Troubleshooting
  3. Outlook: Synchronization Log Issues
  4. Rebuild Normal.dotm file
  5. Phone Not Registered
  6. Suspicious Email
  7. Ticket Related to Master
  8. Update BSD Branch Applications
  9. Browser Troubleshooting
  10. Reinstall Missing Software
  11. Printer Issue
  12. McAfee PBA Token Reset
  13. Shared Drive Missing
  14. Mobile Iron: Retire Device
  15. Duo 2FA
  16. User Must Contact HR Support
  17. Risx-Facs Client
  18. Global Fax Issue
  19. User Mentions Wait Time
  20. Outlook: Credential Prompt
  21. Jabber Isn't Enabled
  22. Monitor Issue
  23. Save to RF Missing
  24. Aruba: ISP Upload speed <6Mbps