RebuildNormal.dotmfileSuspiciousEmailMobileIron:RetireDeviceDuo2FAUpdateBSD BranchApplicationsGlobalFaxIssueCitrixTroubleshootingTicketRelated toMasterPhone NotRegisteredUserMentionsWait TimePrinterIssueJabberIsn'tEnabledOutlook:SynchronizationLog IssuesReinstallMissingSoftwareBrowserTroubleshootingIDMRequestNeededUser MustContactHRSupportRisx-FacsClientAruba: ISPUploadspeed<6MbpsMonitorIssueOutlook:CredentialPromptSave toRFMissingSharedDriveMissingMcAfeePBATokenResetRebuildNormal.dotmfileSuspiciousEmailMobileIron:RetireDeviceDuo2FAUpdateBSD BranchApplicationsGlobalFaxIssueCitrixTroubleshootingTicketRelated toMasterPhone NotRegisteredUserMentionsWait TimePrinterIssueJabberIsn'tEnabledOutlook:SynchronizationLog IssuesReinstallMissingSoftwareBrowserTroubleshootingIDMRequestNeededUser MustContactHRSupportRisx-FacsClientAruba: ISPUploadspeed<6MbpsMonitorIssueOutlook:CredentialPromptSave toRFMissingSharedDriveMissingMcAfeePBATokenReset

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rebuild Normal.dotm file
  2. Suspicious Email
  3. Mobile Iron: Retire Device
  4. Duo 2FA
  5. Update BSD Branch Applications
  6. Global Fax Issue
  7. Citrix Troubleshooting
  8. Ticket Related to Master
  9. Phone Not Registered
  10. User Mentions Wait Time
  11. Printer Issue
  12. Jabber Isn't Enabled
  13. Outlook: Synchronization Log Issues
  14. Reinstall Missing Software
  15. Browser Troubleshooting
  16. IDM Request Needed
  17. User Must Contact HR Support
  18. Risx-Facs Client
  19. Aruba: ISP Upload speed <6Mbps
  20. Monitor Issue
  21. Outlook: Credential Prompt
  22. Save to RF Missing
  23. Shared Drive Missing
  24. McAfee PBA Token Reset