TicketRelated toMasterUpdateBSD BranchApplicationsBrowserTroubleshootingAruba: ISPUploadspeed<6MbpsMobileIron:RetireDeviceUser MustContactHRSupportPhone NotRegisteredJabberIsn'tEnabledMcAfeePBATokenResetOutlook:CredentialPromptOutlook:SynchronizationLog IssuesSharedDriveMissingReinstallMissingSoftwareDuo2FASave toRFMissingGlobalFaxIssueMonitorIssueUserMentionsWait TimeIDMRequestNeededSuspiciousEmailRisx-FacsClientCitrixTroubleshootingPrinterIssueRebuildNormal.dotmfileTicketRelated toMasterUpdateBSD BranchApplicationsBrowserTroubleshootingAruba: ISPUploadspeed<6MbpsMobileIron:RetireDeviceUser MustContactHRSupportPhone NotRegisteredJabberIsn'tEnabledMcAfeePBATokenResetOutlook:CredentialPromptOutlook:SynchronizationLog IssuesSharedDriveMissingReinstallMissingSoftwareDuo2FASave toRFMissingGlobalFaxIssueMonitorIssueUserMentionsWait TimeIDMRequestNeededSuspiciousEmailRisx-FacsClientCitrixTroubleshootingPrinterIssueRebuildNormal.dotmfile

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket Related to Master
  2. Update BSD Branch Applications
  3. Browser Troubleshooting
  4. Aruba: ISP Upload speed <6Mbps
  5. Mobile Iron: Retire Device
  6. User Must Contact HR Support
  7. Phone Not Registered
  8. Jabber Isn't Enabled
  9. McAfee PBA Token Reset
  10. Outlook: Credential Prompt
  11. Outlook: Synchronization Log Issues
  12. Shared Drive Missing
  13. Reinstall Missing Software
  14. Duo 2FA
  15. Save to RF Missing
  16. Global Fax Issue
  17. Monitor Issue
  18. User Mentions Wait Time
  19. IDM Request Needed
  20. Suspicious Email
  21. Risx-Facs Client
  22. Citrix Troubleshooting
  23. Printer Issue
  24. Rebuild Normal.dotm file