PositiveResponseCommittedAttitudeServiceTrainingGoalsLeadershipInternalCustomerProductKnowledgeSalesAssociateEmployeeEyeContactExternalCustomerResolutionProfessionalImageGreetingProblemSolveConsumerFriendlyIndustryKnowledgeDifficultCustomerCustomerLoyaltyTeamworkPointof SalePositiveResponseCommittedAttitudeServiceTrainingGoalsLeadershipInternalCustomerProductKnowledgeSalesAssociateEmployeeEyeContactExternalCustomerResolutionProfessionalImageGreetingProblemSolveConsumerFriendlyIndustryKnowledgeDifficultCustomerCustomerLoyaltyTeamworkPointof Sale

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Response
  2. Committed
  3. Attitude
  4. Service
  5. Training
  6. Goals
  7. Leadership
  8. Internal Customer
  9. Product Knowledge
  10. Sales Associate
  11. Employee
  12. Eye Contact
  13. External Customer
  14. Resolution
  15. Professional Image
  16. Greeting
  17. Problem Solve
  18. Consumer
  19. Friendly
  20. Industry Knowledge
  21. Difficult Customer
  22. Customer Loyalty
  23. Teamwork
  24. Point of Sale