ParaphraseOpen-MindednessConfidenceUnderstandingTactCustomerValueAvoidNegativePhrasesClarificationOpen-EndedQuestionsSpeakClearlySummarizeEmpathyLoyaltyFriendlinessBePoliteBeAttentiveRespectPositiveAttitudeActiveListeningPatienceRelationshipSmileFeedbackParaphraseOpen-MindednessConfidenceUnderstandingTactCustomerValueAvoidNegativePhrasesClarificationOpen-EndedQuestionsSpeakClearlySummarizeEmpathyLoyaltyFriendlinessBePoliteBeAttentiveRespectPositiveAttitudeActiveListeningPatienceRelationshipSmileFeedback

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrase
  2. Open-Mindedness
  3. Confidence
  4. Understanding
  5. Tact
  6. Customer
  7. Value
  8. Avoid Negative Phrases
  9. Clarification
  10. Open-Ended Questions
  11. Speak Clearly
  12. Summarize
  13. Empathy
  14. Loyalty
  15. Friendliness
  16. Be Polite
  17. Be Attentive
  18. Respect
  19. Positive Attitude
  20. Active Listening
  21. Patience
  22. Relationship
  23. Smile
  24. Feedback