BeAttentiveTactSummarizePatienceFeedbackClarificationRelationshipCustomerBePoliteSmileRespectOpen-EndedQuestionsEmpathyFriendlinessOpen-MindednessParaphraseValueSpeakClearlyPositiveAttitudeActiveListeningUnderstandingAvoidNegativePhrasesLoyaltyConfidenceBeAttentiveTactSummarizePatienceFeedbackClarificationRelationshipCustomerBePoliteSmileRespectOpen-EndedQuestionsEmpathyFriendlinessOpen-MindednessParaphraseValueSpeakClearlyPositiveAttitudeActiveListeningUnderstandingAvoidNegativePhrasesLoyaltyConfidence

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Attentive
  2. Tact
  3. Summarize
  4. Patience
  5. Feedback
  6. Clarification
  7. Relationship
  8. Customer
  9. Be Polite
  10. Smile
  11. Respect
  12. Open-Ended Questions
  13. Empathy
  14. Friendliness
  15. Open-Mindedness
  16. Paraphrase
  17. Value
  18. Speak Clearly
  19. Positive Attitude
  20. Active Listening
  21. Understanding
  22. Avoid Negative Phrases
  23. Loyalty
  24. Confidence