ClarificationSummarizeSpeakClearlyBePoliteOpen-EndedQuestionsParaphraseAvoidNegativePhrasesBeAttentiveValuePositiveAttitudeActiveListeningRespectCustomerUnderstandingSmileFeedbackPatienceConfidenceEmpathyFriendlinessTactLoyaltyOpen-MindednessRelationshipClarificationSummarizeSpeakClearlyBePoliteOpen-EndedQuestionsParaphraseAvoidNegativePhrasesBeAttentiveValuePositiveAttitudeActiveListeningRespectCustomerUnderstandingSmileFeedbackPatienceConfidenceEmpathyFriendlinessTactLoyaltyOpen-MindednessRelationship

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clarification
  2. Summarize
  3. Speak Clearly
  4. Be Polite
  5. Open-Ended Questions
  6. Paraphrase
  7. Avoid Negative Phrases
  8. Be Attentive
  9. Value
  10. Positive Attitude
  11. Active Listening
  12. Respect
  13. Customer
  14. Understanding
  15. Smile
  16. Feedback
  17. Patience
  18. Confidence
  19. Empathy
  20. Friendliness
  21. Tact
  22. Loyalty
  23. Open-Mindedness
  24. Relationship