RelationshipSmileBeAttentiveClarificationFriendlinessEmpathyParaphraseTactAvoidNegativePhrasesConfidenceOpen-EndedQuestionsActiveListeningRespectValueUnderstandingBePoliteLoyaltySummarizeCustomerSpeakClearlyPositiveAttitudePatienceOpen-MindednessFeedbackRelationshipSmileBeAttentiveClarificationFriendlinessEmpathyParaphraseTactAvoidNegativePhrasesConfidenceOpen-EndedQuestionsActiveListeningRespectValueUnderstandingBePoliteLoyaltySummarizeCustomerSpeakClearlyPositiveAttitudePatienceOpen-MindednessFeedback

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Relationship
  2. Smile
  3. Be Attentive
  4. Clarification
  5. Friendliness
  6. Empathy
  7. Paraphrase
  8. Tact
  9. Avoid Negative Phrases
  10. Confidence
  11. Open-Ended Questions
  12. Active Listening
  13. Respect
  14. Value
  15. Understanding
  16. Be Polite
  17. Loyalty
  18. Summarize
  19. Customer
  20. Speak Clearly
  21. Positive Attitude
  22. Patience
  23. Open-Mindedness
  24. Feedback