ConfidenceAvoidNegativePhrasesCustomerSpeakClearlyClarificationActiveListeningSummarizeValuePatienceRespectPositiveAttitudeFriendlinessRelationshipUnderstandingFeedbackLoyaltyEmpathyOpen-EndedQuestionsBeAttentiveSmileTactBePoliteOpen-MindednessParaphraseConfidenceAvoidNegativePhrasesCustomerSpeakClearlyClarificationActiveListeningSummarizeValuePatienceRespectPositiveAttitudeFriendlinessRelationshipUnderstandingFeedbackLoyaltyEmpathyOpen-EndedQuestionsBeAttentiveSmileTactBePoliteOpen-MindednessParaphrase

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confidence
  2. Avoid Negative Phrases
  3. Customer
  4. Speak Clearly
  5. Clarification
  6. Active Listening
  7. Summarize
  8. Value
  9. Patience
  10. Respect
  11. Positive Attitude
  12. Friendliness
  13. Relationship
  14. Understanding
  15. Feedback
  16. Loyalty
  17. Empathy
  18. Open-Ended Questions
  19. Be Attentive
  20. Smile
  21. Tact
  22. Be Polite
  23. Open-Mindedness
  24. Paraphrase