TactActiveListeningOpen-EndedQuestionsFriendlinessClarificationRelationshipLoyaltyFeedbackEmpathyAvoidNegativePhrasesSpeakClearlyOpen-MindednessUnderstandingPositiveAttitudeRespectPatienceBeAttentiveCustomerBePoliteConfidenceSummarizeParaphraseSmileValueTactActiveListeningOpen-EndedQuestionsFriendlinessClarificationRelationshipLoyaltyFeedbackEmpathyAvoidNegativePhrasesSpeakClearlyOpen-MindednessUnderstandingPositiveAttitudeRespectPatienceBeAttentiveCustomerBePoliteConfidenceSummarizeParaphraseSmileValue

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tact
  2. Active Listening
  3. Open-Ended Questions
  4. Friendliness
  5. Clarification
  6. Relationship
  7. Loyalty
  8. Feedback
  9. Empathy
  10. Avoid Negative Phrases
  11. Speak Clearly
  12. Open-Mindedness
  13. Understanding
  14. Positive Attitude
  15. Respect
  16. Patience
  17. Be Attentive
  18. Customer
  19. Be Polite
  20. Confidence
  21. Summarize
  22. Paraphrase
  23. Smile
  24. Value