RespectSummarizePositiveAttitudeBeAttentivePatienceClarificationParaphraseRelationshipTactAvoidNegativePhrasesUnderstandingFriendlinessSpeakClearlySmileOpen-MindednessConfidenceBePoliteCustomerFeedbackLoyaltyEmpathyOpen-EndedQuestionsValueActiveListeningRespectSummarizePositiveAttitudeBeAttentivePatienceClarificationParaphraseRelationshipTactAvoidNegativePhrasesUnderstandingFriendlinessSpeakClearlySmileOpen-MindednessConfidenceBePoliteCustomerFeedbackLoyaltyEmpathyOpen-EndedQuestionsValueActiveListening

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Respect
  2. Summarize
  3. Positive Attitude
  4. Be Attentive
  5. Patience
  6. Clarification
  7. Paraphrase
  8. Relationship
  9. Tact
  10. Avoid Negative Phrases
  11. Understanding
  12. Friendliness
  13. Speak Clearly
  14. Smile
  15. Open-Mindedness
  16. Confidence
  17. Be Polite
  18. Customer
  19. Feedback
  20. Loyalty
  21. Empathy
  22. Open-Ended Questions
  23. Value
  24. Active Listening