BeAttentiveValueLoyaltyParaphraseBePoliteRelationshipConfidenceOpen-EndedQuestionsSpeakClearlyFriendlinessRespectUnderstandingClarificationPatienceAvoidNegativePhrasesSmileTactOpen-MindednessSummarizePositiveAttitudeEmpathyCustomerActiveListeningFeedbackBeAttentiveValueLoyaltyParaphraseBePoliteRelationshipConfidenceOpen-EndedQuestionsSpeakClearlyFriendlinessRespectUnderstandingClarificationPatienceAvoidNegativePhrasesSmileTactOpen-MindednessSummarizePositiveAttitudeEmpathyCustomerActiveListeningFeedback

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Attentive
  2. Value
  3. Loyalty
  4. Paraphrase
  5. Be Polite
  6. Relationship
  7. Confidence
  8. Open-Ended Questions
  9. Speak Clearly
  10. Friendliness
  11. Respect
  12. Understanding
  13. Clarification
  14. Patience
  15. Avoid Negative Phrases
  16. Smile
  17. Tact
  18. Open-Mindedness
  19. Summarize
  20. Positive Attitude
  21. Empathy
  22. Customer
  23. Active Listening
  24. Feedback