SpeakClearlyTactBeAttentivePatienceOpen-MindednessValueLoyaltyEmpathySmileRespectAvoidNegativePhrasesRelationshipUnderstandingOpen-EndedQuestionsPositiveAttitudeBePoliteConfidenceFeedbackFriendlinessActiveListeningClarificationParaphraseSummarizeCustomerSpeakClearlyTactBeAttentivePatienceOpen-MindednessValueLoyaltyEmpathySmileRespectAvoidNegativePhrasesRelationshipUnderstandingOpen-EndedQuestionsPositiveAttitudeBePoliteConfidenceFeedbackFriendlinessActiveListeningClarificationParaphraseSummarizeCustomer

COMMUNICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speak Clearly
  2. Tact
  3. Be Attentive
  4. Patience
  5. Open-Mindedness
  6. Value
  7. Loyalty
  8. Empathy
  9. Smile
  10. Respect
  11. Avoid Negative Phrases
  12. Relationship
  13. Understanding
  14. Open-Ended Questions
  15. Positive Attitude
  16. Be Polite
  17. Confidence
  18. Feedback
  19. Friendliness
  20. Active Listening
  21. Clarification
  22. Paraphrase
  23. Summarize
  24. Customer