Answer there-routewhen it's notyourmemeberAsk asupervisoran accountquestionGet a call oremail froman out ofstatememberAnswer 3BatlinecallsBe ontime atleast 3daysFollow upon abrokenpromiseAnswer theRe-Routewhen it isyour memberFix aCPIaccountPrepare 3AttorneyDemandLettersClean theCollectionsbreakroom5Promiseto paysLearnsomethingnewTeachsomeonesomethingnewMakearrangementson a defiTake acheckpaymentRefer amemberto MMITake apropaypaymentacknowledgea co-worker1Arrangementin lieu ofTake theletter offthe printerSubmita TDRProcess3 ACHpaymentsOffset 5accountsGet yourqueue tozeroAnswer there-routewhen it's notyourmemeberAsk asupervisoran accountquestionGet a call oremail froman out ofstatememberAnswer 3BatlinecallsBe ontime atleast 3daysFollow upon abrokenpromiseAnswer theRe-Routewhen it isyour memberFix aCPIaccountPrepare 3AttorneyDemandLettersClean theCollectionsbreakroom5Promiseto paysLearnsomethingnewTeachsomeonesomethingnewMakearrangementson a defiTake acheckpaymentRefer amemberto MMITake apropaypaymentacknowledgea co-worker1Arrangementin lieu ofTake theletter offthe printerSubmita TDRProcess3 ACHpaymentsOffset 5accountsGet yourqueue tozero

Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the re-route when it's not your memeber
  2. Ask a supervisor an account question
  3. Get a call or email from an out of state member
  4. Answer 3 Batline calls
  5. Be on time at least 3 days
  6. Follow up on a broken promise
  7. Answer the Re-Route when it is your member
  8. Fix a CPI account
  9. Prepare 3 Attorney Demand Letters
  10. Clean the Collections breakroom
  11. 5 Promise to pays
  12. Learn something new
  13. Teach someone something new
  14. Make arrangements on a defi
  15. Take a check payment
  16. Refer a member to MMI
  17. Take a propay payment
  18. acknowledge a co-worker
  19. 1 Arrangement in lieu of
  20. Take the letter off the printer
  21. Submit a TDR
  22. Process 3 ACH payments
  23. Offset 5 accounts
  24. Get your queue to zero