Clean theCollectionsbreakroomTake apropaypaymentPrepare 3AttorneyDemandLettersTake acheckpayment5Promiseto paysRefer amemberto MMIGet a call oremail froman out ofstatemember1Arrangementin lieu ofLearnsomethingnewTeachsomeonesomethingnewGet yourqueue tozeroAnswer 3BatlinecallsMakearrangementson a defiacknowledgea co-workerBe ontime atleast 3daysFix aCPIaccountFollow upon abrokenpromiseSubmita TDROffset 5accountsProcess3 ACHpaymentsAnswer there-routewhen it's notyourmemeberAnswer theRe-Routewhen it isyour memberAsk asupervisoran accountquestionTake theletter offthe printerClean theCollectionsbreakroomTake apropaypaymentPrepare 3AttorneyDemandLettersTake acheckpayment5Promiseto paysRefer amemberto MMIGet a call oremail froman out ofstatemember1Arrangementin lieu ofLearnsomethingnewTeachsomeonesomethingnewGet yourqueue tozeroAnswer 3BatlinecallsMakearrangementson a defiacknowledgea co-workerBe ontime atleast 3daysFix aCPIaccountFollow upon abrokenpromiseSubmita TDROffset 5accountsProcess3 ACHpaymentsAnswer there-routewhen it's notyourmemeberAnswer theRe-Routewhen it isyour memberAsk asupervisoran accountquestionTake theletter offthe printer

Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean the Collections breakroom
  2. Take a propay payment
  3. Prepare 3 Attorney Demand Letters
  4. Take a check payment
  5. 5 Promise to pays
  6. Refer a member to MMI
  7. Get a call or email from an out of state member
  8. 1 Arrangement in lieu of
  9. Learn something new
  10. Teach someone something new
  11. Get your queue to zero
  12. Answer 3 Batline calls
  13. Make arrangements on a defi
  14. acknowledge a co-worker
  15. Be on time at least 3 days
  16. Fix a CPI account
  17. Follow up on a broken promise
  18. Submit a TDR
  19. Offset 5 accounts
  20. Process 3 ACH payments
  21. Answer the re-route when it's not your memeber
  22. Answer the Re-Route when it is your member
  23. Ask a supervisor an account question
  24. Take the letter off the printer