acknowledgea co-workerLearnsomethingnewBe ontime atleast 3daysRefer amemberto MMIAnswer 3BatlinecallsTeachsomeonesomethingnew1Arrangementsin lieu ofMakearrangementson a defiGet yourqueue tozeroFix aCPIaccountPrepare 3AttorneyDemandLettersTake acheckpaymentTake theletters offthe printerAnswer theRe-routewhen it's notyour memberAnswer theRe-routewhen it'syour memberAsk asupervisoran accountquestionGet a call oremail froman out ofstatememberFollow upon abrokenpromiseOffset 5accountsProcess3 ACHpayments5Promiseto paysSubmita TDRClean theCollectionsbreakroomTake apropaypaymentacknowledgea co-workerLearnsomethingnewBe ontime atleast 3daysRefer amemberto MMIAnswer 3BatlinecallsTeachsomeonesomethingnew1Arrangementsin lieu ofMakearrangementson a defiGet yourqueue tozeroFix aCPIaccountPrepare 3AttorneyDemandLettersTake acheckpaymentTake theletters offthe printerAnswer theRe-routewhen it's notyour memberAnswer theRe-routewhen it'syour memberAsk asupervisoran accountquestionGet a call oremail froman out ofstatememberFollow upon abrokenpromiseOffset 5accountsProcess3 ACHpayments5Promiseto paysSubmita TDRClean theCollectionsbreakroomTake apropaypayment

Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. acknowledge a co-worker
  2. Learn something new
  3. Be on time at least 3 days
  4. Refer a member to MMI
  5. Answer 3 Batline calls
  6. Teach someone something new
  7. 1 Arrangements in lieu of
  8. Make arrangements on a defi
  9. Get your queue to zero
  10. Fix a CPI account
  11. Prepare 3 Attorney Demand Letters
  12. Take a check payment
  13. Take the letters off the printer
  14. Answer the Re-route when it's not your member
  15. Answer the Re-route when it's your member
  16. Ask a supervisor an account question
  17. Get a call or email from an out of state member
  18. Follow up on a broken promise
  19. Offset 5 accounts
  20. Process 3 ACH payments
  21. 5 Promise to pays
  22. Submit a TDR
  23. Clean the Collections breakroom
  24. Take a propay payment