acknowledgea co-workerRefer amemberto MMIGet a call oremail froman out ofstatememberMakearrangementson a defiClean theCollectionsbreakroomFix aCPIaccountAsk asupervisoran accountquestionTake apropaypaymentProcess3 ACHpaymentsFollow upon abrokenpromiseOffset 5accountsTake acheckpaymentAnswer theRe-routewhen it'syour memberTake theletters offthe printerAnswer 3Batlinecalls1Arrangementsin lieu ofPrepare 3AttorneyDemandLettersLearnsomethingnew5Promiseto paysBe ontime atleast 3daysAnswer theRe-routewhen it's notyour memberGet yourqueue tozeroSubmita TDRTeachsomeonesomethingnewacknowledgea co-workerRefer amemberto MMIGet a call oremail froman out ofstatememberMakearrangementson a defiClean theCollectionsbreakroomFix aCPIaccountAsk asupervisoran accountquestionTake apropaypaymentProcess3 ACHpaymentsFollow upon abrokenpromiseOffset 5accountsTake acheckpaymentAnswer theRe-routewhen it'syour memberTake theletters offthe printerAnswer 3Batlinecalls1Arrangementsin lieu ofPrepare 3AttorneyDemandLettersLearnsomethingnew5Promiseto paysBe ontime atleast 3daysAnswer theRe-routewhen it's notyour memberGet yourqueue tozeroSubmita TDRTeachsomeonesomethingnew

Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. acknowledge a co-worker
  2. Refer a member to MMI
  3. Get a call or email from an out of state member
  4. Make arrangements on a defi
  5. Clean the Collections breakroom
  6. Fix a CPI account
  7. Ask a supervisor an account question
  8. Take a propay payment
  9. Process 3 ACH payments
  10. Follow up on a broken promise
  11. Offset 5 accounts
  12. Take a check payment
  13. Answer the Re-route when it's your member
  14. Take the letters off the printer
  15. Answer 3 Batline calls
  16. 1 Arrangements in lieu of
  17. Prepare 3 Attorney Demand Letters
  18. Learn something new
  19. 5 Promise to pays
  20. Be on time at least 3 days
  21. Answer the Re-route when it's not your member
  22. Get your queue to zero
  23. Submit a TDR
  24. Teach someone something new