Open andclosepractice atstart and endof dayEnter allclient/patientinformationinto thedatabaseCleanreceptionareacontinuouslyThoroughlygo overinvoiceswith clientsComplete"followup" callsSend out reminderletters/emails/textsCompletestocktake ofproducts,medication,and foodSetup newclient/patientrecordsSend medicalhistories toother clinics,specialists, andinsurancecompaniesAssist clientswith generalpreventativehealth carequestionsCleanconsultroomsFillprescriptionsRelay informationto otherstaff/managementDischargehealthypatientsContact "failedto attend"appointmentsto rescheduleTriagepatientstatus overthe phoneAnswer clientqueriesverablly or inwritingAssistveterinariansand nursesas neededFollow all legalrequirements forclient/patirrecordsUse variouscomputerprograms fora range ofpurposesTakepaymentsInputmedicationrefillrequestsMakeappointmentsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourProvidehigh qualitycustomerserviceOpen andclosepractice atstart and endof dayEnter allclient/patientinformationinto thedatabaseCleanreceptionareacontinuouslyThoroughlygo overinvoiceswith clientsComplete"followup" callsSend out reminderletters/emails/textsCompletestocktake ofproducts,medication,and foodSetup newclient/patientrecordsSend medicalhistories toother clinics,specialists, andinsurancecompaniesAssist clientswith generalpreventativehealth carequestionsCleanconsultroomsFillprescriptionsRelay informationto otherstaff/managementDischargehealthypatientsContact "failedto attend"appointmentsto rescheduleTriagepatientstatus overthe phoneAnswer clientqueriesverablly or inwritingAssistveterinariansand nursesas neededFollow all legalrequirements forclient/patirrecordsUse variouscomputerprograms fora range ofpurposesTakepaymentsInputmedicationrefillrequestsMakeappointmentsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourProvidehigh qualitycustomerservice

Veterinary Reception Duties Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open and close practice at start and end of day
  2. Enter all client/patient information into the database
  3. Clean reception area continuously
  4. Thoroughly go over invoices with clients
  5. Complete "follow up" calls
  6. Send out reminder letters/emails/texts
  7. Complete stocktake of products, medication, and food
  8. Setup new client/patient records
  9. Send medical histories to other clinics, specialists, and insurance companies
  10. Assist clients with general preventative health care questions
  11. Clean consult rooms
  12. Fill prescriptions
  13. Relay information to other staff/management
  14. Discharge healthy patients
  15. Contact "failed to attend" appointments to reschedule
  16. Triage patient status over the phone
  17. Answer client queries verablly or in writing
  18. Assist veterinarians and nurses as needed
  19. Follow all legal requirements for client/patirrecords
  20. Use various computer programs for a range of purposes
  21. Take payments
  22. Input medication refill requests
  23. Make appointments
  24. Have a fundamental understanding of vaccines, lab tests, common diseases, & behaviour
  25. Provide high quality customer service