Setup newclient/patientrecordsUse variouscomputerprograms fora range ofpurposesOpen andclosepractice atstart and endof dayMakeappointmentsTriagepatientstatus overthe phoneTakepaymentsFillprescriptionsCleanconsultroomsEnter allclient/patientinformationinto thedatabaseCompletestocktake ofproducts,medication,and foodInputmedicationrefillrequestsAnswer clientqueriesverablly or inwritingAssistveterinariansand nursesas neededContact "failedto attend"appointmentsto rescheduleHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourDischargehealthypatientsAssist clientswith generalpreventativehealth carequestionsThoroughlygo overinvoiceswith clientsRelay informationto otherstaff/managementCleanreceptionareacontinuouslyComplete"followup" callsProvidehigh qualitycustomerserviceSend out reminderletters/emails/textsFollow all legalrequirements forclient/patirrecordsSend medicalhistories toother clinics,specialists, andinsurancecompaniesSetup newclient/patientrecordsUse variouscomputerprograms fora range ofpurposesOpen andclosepractice atstart and endof dayMakeappointmentsTriagepatientstatus overthe phoneTakepaymentsFillprescriptionsCleanconsultroomsEnter allclient/patientinformationinto thedatabaseCompletestocktake ofproducts,medication,and foodInputmedicationrefillrequestsAnswer clientqueriesverablly or inwritingAssistveterinariansand nursesas neededContact "failedto attend"appointmentsto rescheduleHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourDischargehealthypatientsAssist clientswith generalpreventativehealth carequestionsThoroughlygo overinvoiceswith clientsRelay informationto otherstaff/managementCleanreceptionareacontinuouslyComplete"followup" callsProvidehigh qualitycustomerserviceSend out reminderletters/emails/textsFollow all legalrequirements forclient/patirrecordsSend medicalhistories toother clinics,specialists, andinsurancecompanies

Veterinary Reception Duties Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup new client/patient records
  2. Use various computer programs for a range of purposes
  3. Open and close practice at start and end of day
  4. Make appointments
  5. Triage patient status over the phone
  6. Take payments
  7. Fill prescriptions
  8. Clean consult rooms
  9. Enter all client/patient information into the database
  10. Complete stocktake of products, medication, and food
  11. Input medication refill requests
  12. Answer client queries verablly or in writing
  13. Assist veterinarians and nurses as needed
  14. Contact "failed to attend" appointments to reschedule
  15. Have a fundamental understanding of vaccines, lab tests, common diseases, & behaviour
  16. Discharge healthy patients
  17. Assist clients with general preventative health care questions
  18. Thoroughly go over invoices with clients
  19. Relay information to other staff/management
  20. Clean reception area continuously
  21. Complete "follow up" calls
  22. Provide high quality customer service
  23. Send out reminder letters/emails/texts
  24. Follow all legal requirements for client/patirrecords
  25. Send medical histories to other clinics, specialists, and insurance companies