DischargehealthypatientsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourTriagepatientstatus overthe phoneTakepaymentsCleanreceptionareacontinuouslySend out reminderletters/emails/textsUse variouscomputerprograms fora range ofpurposesAssistveterinariansand nursesas neededFillprescriptionsContact "failedto attend"appointmentsto rescheduleOpen andclosepractice atstart and endof dayCompletestocktake ofproducts,medication,and foodThoroughlygo overinvoiceswith clientsProvidehigh qualitycustomerserviceRelay informationto otherstaff/managementMakeappointmentsAssist clientswith generalpreventativehealth carequestionsComplete"followup" callsInputmedicationrefillrequestsEnter allclient/patientinformationinto thedatabaseFollow all legalrequirements forclient/patirrecordsSetup newclient/patientrecordsCleanconsultroomsSend medicalhistories toother clinics,specialists, andinsurancecompaniesAnswer clientqueriesverablly or inwritingDischargehealthypatientsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourTriagepatientstatus overthe phoneTakepaymentsCleanreceptionareacontinuouslySend out reminderletters/emails/textsUse variouscomputerprograms fora range ofpurposesAssistveterinariansand nursesas neededFillprescriptionsContact "failedto attend"appointmentsto rescheduleOpen andclosepractice atstart and endof dayCompletestocktake ofproducts,medication,and foodThoroughlygo overinvoiceswith clientsProvidehigh qualitycustomerserviceRelay informationto otherstaff/managementMakeappointmentsAssist clientswith generalpreventativehealth carequestionsComplete"followup" callsInputmedicationrefillrequestsEnter allclient/patientinformationinto thedatabaseFollow all legalrequirements forclient/patirrecordsSetup newclient/patientrecordsCleanconsultroomsSend medicalhistories toother clinics,specialists, andinsurancecompaniesAnswer clientqueriesverablly or inwriting

Veterinary Reception Duties Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discharge healthy patients
  2. Have a fundamental understanding of vaccines, lab tests, common diseases, & behaviour
  3. Triage patient status over the phone
  4. Take payments
  5. Clean reception area continuously
  6. Send out reminder letters/emails/texts
  7. Use various computer programs for a range of purposes
  8. Assist veterinarians and nurses as needed
  9. Fill prescriptions
  10. Contact "failed to attend" appointments to reschedule
  11. Open and close practice at start and end of day
  12. Complete stocktake of products, medication, and food
  13. Thoroughly go over invoices with clients
  14. Provide high quality customer service
  15. Relay information to other staff/management
  16. Make appointments
  17. Assist clients with general preventative health care questions
  18. Complete "follow up" calls
  19. Input medication refill requests
  20. Enter all client/patient information into the database
  21. Follow all legal requirements for client/patirrecords
  22. Setup new client/patient records
  23. Clean consult rooms
  24. Send medical histories to other clinics, specialists, and insurance companies
  25. Answer client queries verablly or in writing