Setup newclient/patientrecordsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourMakeappointmentsCleanconsultroomsEnter allclient/patientinformationinto thedatabaseFillprescriptionsAnswer clientqueriesverablly or inwritingOpen andclosepractice atstart and endof dayUse variouscomputerprograms fora range ofpurposesRelay informationto otherstaff/managementContact "failedto attend"appointmentsto rescheduleAssistveterinariansand nursesas neededDischargehealthypatientsFollow all legalrequirements forclient/patirrecordsCompletestocktake ofproducts,medication,and foodSend out reminderletters/emails/textsCleanreceptionareacontinuouslyComplete"followup" callsTakepaymentsTriagepatientstatus overthe phoneProvidehigh qualitycustomerserviceSend medicalhistories toother clinics,specialists, andinsurancecompaniesInputmedicationrefillrequestsAssist clientswith generalpreventativehealth carequestionsThoroughlygo overinvoiceswith clientsSetup newclient/patientrecordsHave afundamentalunderstanding ofvaccines, labtests, commondiseases, &behaviourMakeappointmentsCleanconsultroomsEnter allclient/patientinformationinto thedatabaseFillprescriptionsAnswer clientqueriesverablly or inwritingOpen andclosepractice atstart and endof dayUse variouscomputerprograms fora range ofpurposesRelay informationto otherstaff/managementContact "failedto attend"appointmentsto rescheduleAssistveterinariansand nursesas neededDischargehealthypatientsFollow all legalrequirements forclient/patirrecordsCompletestocktake ofproducts,medication,and foodSend out reminderletters/emails/textsCleanreceptionareacontinuouslyComplete"followup" callsTakepaymentsTriagepatientstatus overthe phoneProvidehigh qualitycustomerserviceSend medicalhistories toother clinics,specialists, andinsurancecompaniesInputmedicationrefillrequestsAssist clientswith generalpreventativehealth carequestionsThoroughlygo overinvoiceswith clients

Veterinary Reception Duties Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup new client/patient records
  2. Have a fundamental understanding of vaccines, lab tests, common diseases, & behaviour
  3. Make appointments
  4. Clean consult rooms
  5. Enter all client/patient information into the database
  6. Fill prescriptions
  7. Answer client queries verablly or in writing
  8. Open and close practice at start and end of day
  9. Use various computer programs for a range of purposes
  10. Relay information to other staff/management
  11. Contact "failed to attend" appointments to reschedule
  12. Assist veterinarians and nurses as needed
  13. Discharge healthy patients
  14. Follow all legal requirements for client/patirrecords
  15. Complete stocktake of products, medication, and food
  16. Send out reminder letters/emails/texts
  17. Clean reception area continuously
  18. Complete "follow up" calls
  19. Take payments
  20. Triage patient status over the phone
  21. Provide high quality customer service
  22. Send medical histories to other clinics, specialists, and insurance companies
  23. Input medication refill requests
  24. Assist clients with general preventative health care questions
  25. Thoroughly go over invoices with clients