Sell 1 GIG HSI BTN: Sell 2 HSI in a day Do a speed upgrade Do an order on a bordertown BTN: Explained to a cust what proration is Talk to customer about weather BTN: Do an upfront contract & value statement Asked 3 discovery q on a call BTN: Overcomes 2 objections. BTN: Get cust w/ same SAC hint as the PW Finishes a day below 550 AHT Get a double play Upsell a customer calling for HSI with TV Sell 2 voice lines in a day Sell a triple play BTN: Get 100% on QA De- escalate a cust BTN: Cust calls modem "the box" BTN: 93% adherence, 92% availability day Customer calls us "you people" BTN: Sell @ease on pending new connect Sell the Xtra package or above with DTV Get called the wrong name BTN: Get customer kudos e-mail Sell 1 GIG HSI BTN: Sell 2 HSI in a day Do a speed upgrade Do an order on a bordertown BTN: Explained to a cust what proration is Talk to customer about weather BTN: Do an upfront contract & value statement Asked 3 discovery q on a call BTN: Overcomes 2 objections. BTN: Get cust w/ same SAC hint as the PW Finishes a day below 550 AHT Get a double play Upsell a customer calling for HSI with TV Sell 2 voice lines in a day Sell a triple play BTN: Get 100% on QA De- escalate a cust BTN: Cust calls modem "the box" BTN: 93% adherence, 92% availability day Customer calls us "you people" BTN: Sell @ease on pending new connect Sell the Xtra package or above with DTV Get called the wrong name BTN: Get customer kudos e-mail
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sell 1 GIG HSI
BTN:
Sell 2 HSI in a day
Do a speed upgrade
Do an order on a bordertown
BTN:
Explained to a cust what proration is
Talk to customer about weather
BTN:
Do an upfront contract & value statement
Asked 3 discovery q on a call
BTN:
Overcomes 2 objections.
BTN:
Get cust w/ same SAC hint as the PW
Finishes a day below 550 AHT
Get a double play
Upsell a customer calling for HSI with TV
Sell 2 voice lines in a day
Sell a triple play
BTN:
Get 100% on QA
De-escalate a cust
BTN:
Cust calls modem "the box"
BTN:
93% adherence, 92% availability day
Customer calls us "you people"
BTN:
Sell @ease on pending new connect
Sell the Xtra package or above with DTV
Get called the wrong name
BTN:
Get customer kudos
e-mail