Talk to customer about weather BTN: Do a speed upgrade Explained to a cust what proration is Upsell a customer calling for HSI with TV Asked 3 discovery q on a call BTN: Do an order on a bordertown BTN: Get called the wrong name BTN: Get customer kudos e-mail Do an upfront contract & value statement Sell a triple play BTN: Sell 1 GIG HSI BTN: Overcomes 2 objections. BTN: Finishes a day below 550 AHT De- escalate a cust BTN: Sell @ease on pending new connect Sell 2 HSI in a day Customer calls us "you people" BTN: 93% adherence, 92% availability day Get 100% on QA Sell the Xtra package or above with DTV Sell 2 voice lines in a day Get a double play Cust calls modem "the box" BTN: Get cust w/ same SAC hint as the PW Talk to customer about weather BTN: Do a speed upgrade Explained to a cust what proration is Upsell a customer calling for HSI with TV Asked 3 discovery q on a call BTN: Do an order on a bordertown BTN: Get called the wrong name BTN: Get customer kudos e-mail Do an upfront contract & value statement Sell a triple play BTN: Sell 1 GIG HSI BTN: Overcomes 2 objections. BTN: Finishes a day below 550 AHT De- escalate a cust BTN: Sell @ease on pending new connect Sell 2 HSI in a day Customer calls us "you people" BTN: 93% adherence, 92% availability day Get 100% on QA Sell the Xtra package or above with DTV Sell 2 voice lines in a day Get a double play Cust calls modem "the box" BTN: Get cust w/ same SAC hint as the PW
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Talk to customer about weather
BTN:
Do a speed upgrade
Explained to a cust what proration is
Upsell a customer calling for HSI with TV
Asked 3 discovery q on a call
BTN:
Do an order on a bordertown
BTN:
Get called the wrong name
BTN:
Get customer kudos
e-mail
Do an upfront contract & value statement
Sell a triple play
BTN:
Sell 1 GIG HSI
BTN:
Overcomes 2 objections.
BTN:
Finishes a day below 550 AHT
De-escalate a cust
BTN:
Sell @ease on pending new connect
Sell 2 HSI in a day
Customer calls us "you people"
BTN:
93% adherence, 92% availability day
Get 100% on QA
Sell the Xtra package or above with DTV
Sell 2 voice lines in a day
Get a double play
Cust calls modem "the box"
BTN:
Get cust w/ same SAC hint as the PW