93% adherence, 92% availability day Upsell a customer calling for HSI with TV Do a speed upgrade Sell 2 HSI in a day Customer calls us "you people" BTN: Sell the Xtra package or above with DTV Explained to a cust what proration is Do an order on a bordertown BTN: Sell a triple play BTN: Talk to customer about weather BTN: De- escalate a cust BTN: Asked 3 discovery q on a call BTN: Sell @ease on pending new connect Do an upfront contract & value statement Sell 2 voice lines in a day Finishes a day below 550 AHT Get cust w/ same SAC hint as the PW Get 100% on QA Get called the wrong name BTN: Overcomes 2 objections. BTN: Sell 1 GIG HSI BTN: Get customer kudos e-mail Get a double play Cust calls modem "the box" BTN: 93% adherence, 92% availability day Upsell a customer calling for HSI with TV Do a speed upgrade Sell 2 HSI in a day Customer calls us "you people" BTN: Sell the Xtra package or above with DTV Explained to a cust what proration is Do an order on a bordertown BTN: Sell a triple play BTN: Talk to customer about weather BTN: De- escalate a cust BTN: Asked 3 discovery q on a call BTN: Sell @ease on pending new connect Do an upfront contract & value statement Sell 2 voice lines in a day Finishes a day below 550 AHT Get cust w/ same SAC hint as the PW Get 100% on QA Get called the wrong name BTN: Overcomes 2 objections. BTN: Sell 1 GIG HSI BTN: Get customer kudos e-mail Get a double play Cust calls modem "the box" BTN:
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
93% adherence, 92% availability day
Upsell a customer calling for HSI with TV
Do a speed upgrade
Sell 2 HSI in a day
Customer calls us "you people"
BTN:
Sell the Xtra package or above with DTV
Explained to a cust what proration is
Do an order on a bordertown
BTN:
Sell a triple play
BTN:
Talk to customer about weather
BTN:
De-escalate a cust
BTN:
Asked 3 discovery q on a call
BTN:
Sell @ease on pending new connect
Do an upfront contract & value statement
Sell 2 voice lines in a day
Finishes a day below 550 AHT
Get cust w/ same SAC hint as the PW
Get 100% on QA
Get called the wrong name
BTN:
Overcomes 2 objections.
BTN:
Sell 1 GIG HSI
BTN:
Get customer kudos
e-mail
Get a double play
Cust calls modem "the box"
BTN: