Get customer kudos e-mail Overcomes 2 objections. BTN: Sell 1 GIG HSI BTN: De- escalate a cust BTN: Talk to customer about weather BTN: Sell the Xtra package or above with DTV Get cust w/ same SAC hint as the PW Sell a triple play BTN: 93% adherence, 92% availability day Sell 2 voice lines in a day Get a double play Do an upfront contract & value statement Asked 3 discovery q on a call BTN: Do a speed upgrade Customer calls us "you people" BTN: Sell 2 HSI in a day Finishes a day below 550 AHT Get 100% on QA Get called the wrong name BTN: Sell @ease on pending new connect Explained to a cust what proration is Upsell a customer calling for HSI with TV Cust calls modem "the box" BTN: Do an order on a bordertown BTN: Get customer kudos e-mail Overcomes 2 objections. BTN: Sell 1 GIG HSI BTN: De- escalate a cust BTN: Talk to customer about weather BTN: Sell the Xtra package or above with DTV Get cust w/ same SAC hint as the PW Sell a triple play BTN: 93% adherence, 92% availability day Sell 2 voice lines in a day Get a double play Do an upfront contract & value statement Asked 3 discovery q on a call BTN: Do a speed upgrade Customer calls us "you people" BTN: Sell 2 HSI in a day Finishes a day below 550 AHT Get 100% on QA Get called the wrong name BTN: Sell @ease on pending new connect Explained to a cust what proration is Upsell a customer calling for HSI with TV Cust calls modem "the box" BTN: Do an order on a bordertown BTN:
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Get customer kudos
e-mail
Overcomes 2 objections.
BTN:
Sell 1 GIG HSI
BTN:
De-escalate a cust
BTN:
Talk to customer about weather
BTN:
Sell the Xtra package or above with DTV
Get cust w/ same SAC hint as the PW
Sell a triple play
BTN:
93% adherence, 92% availability day
Sell 2 voice lines in a day
Get a double play
Do an upfront contract & value statement
Asked 3 discovery q on a call
BTN:
Do a speed upgrade
Customer calls us "you people"
BTN:
Sell 2 HSI in a day
Finishes a day below 550 AHT
Get 100% on QA
Get called the wrong name
BTN:
Sell @ease on pending new connect
Explained to a cust what proration is
Upsell a customer calling for HSI with TV
Cust calls modem "the box"
BTN:
Do an order on a bordertown
BTN: