Get a double play Sell @ease on pending new connect Get cust w/ same SAC hint as the PW Upsell a customer calling for HSI with TV Finishes a day below 550 AHT Get called the wrong name BTN: De- escalate a cust BTN: Sell a triple play BTN: Cust calls modem "the box" BTN: Get 100% on QA 93% adherence, 92% availability day Customer calls us "you people" BTN: Sell 2 voice lines in a day Sell the Xtra package or above with DTV Do a speed upgrade Sell 1 GIG HSI BTN: Sell 2 HSI in a day Asked 3 discovery q on a call BTN: Overcomes 2 objections. BTN: Do an upfront contract & value statement Talk to customer about weather BTN: Get customer kudos e-mail Do an order on a bordertown BTN: Explained to a cust what proration is Get a double play Sell @ease on pending new connect Get cust w/ same SAC hint as the PW Upsell a customer calling for HSI with TV Finishes a day below 550 AHT Get called the wrong name BTN: De- escalate a cust BTN: Sell a triple play BTN: Cust calls modem "the box" BTN: Get 100% on QA 93% adherence, 92% availability day Customer calls us "you people" BTN: Sell 2 voice lines in a day Sell the Xtra package or above with DTV Do a speed upgrade Sell 1 GIG HSI BTN: Sell 2 HSI in a day Asked 3 discovery q on a call BTN: Overcomes 2 objections. BTN: Do an upfront contract & value statement Talk to customer about weather BTN: Get customer kudos e-mail Do an order on a bordertown BTN: Explained to a cust what proration is
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Get a double play
Sell @ease on pending new connect
Get cust w/ same SAC hint as the PW
Upsell a customer calling for HSI with TV
Finishes a day below 550 AHT
Get called the wrong name
BTN:
De-escalate a cust
BTN:
Sell a triple play
BTN:
Cust calls modem "the box"
BTN:
Get 100% on QA
93% adherence, 92% availability day
Customer calls us "you people"
BTN:
Sell 2 voice lines in a day
Sell the Xtra package or above with DTV
Do a speed upgrade
Sell 1 GIG HSI
BTN:
Sell 2 HSI in a day
Asked 3 discovery q on a call
BTN:
Overcomes 2 objections.
BTN:
Do an upfront contract & value statement
Talk to customer about weather
BTN:
Get customer kudos
e-mail
Do an order on a bordertown
BTN:
Explained to a cust what proration is