Sell a triple play BTN: 93% adherence, 92% availability day Do a speed upgrade Sell 2 HSI in a day Get a double play Cust calls modem "the box" BTN: Sell @ease on pending new connect Get cust w/ same SAC hint as the PW Get 100% on QA Get called the wrong name BTN: Get customer kudos e-mail Asked 3 discovery q on a call BTN: Sell 1 GIG HSI BTN: Finishes a day below 550 AHT Do an upfront contract & value statement Overcomes 2 objections. BTN: De- escalate a cust BTN: Do an order on a bordertown BTN: Talk to customer about weather BTN: Sell the Xtra package or above with DTV Sell 2 voice lines in a day Customer calls us "you people" BTN: Upsell a customer calling for HSI with TV Explained to a cust what proration is Sell a triple play BTN: 93% adherence, 92% availability day Do a speed upgrade Sell 2 HSI in a day Get a double play Cust calls modem "the box" BTN: Sell @ease on pending new connect Get cust w/ same SAC hint as the PW Get 100% on QA Get called the wrong name BTN: Get customer kudos e-mail Asked 3 discovery q on a call BTN: Sell 1 GIG HSI BTN: Finishes a day below 550 AHT Do an upfront contract & value statement Overcomes 2 objections. BTN: De- escalate a cust BTN: Do an order on a bordertown BTN: Talk to customer about weather BTN: Sell the Xtra package or above with DTV Sell 2 voice lines in a day Customer calls us "you people" BTN: Upsell a customer calling for HSI with TV Explained to a cust what proration is
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sell a triple play
BTN:
93% adherence, 92% availability day
Do a speed upgrade
Sell 2 HSI in a day
Get a double play
Cust calls modem "the box"
BTN:
Sell @ease on pending new connect
Get cust w/ same SAC hint as the PW
Get 100% on QA
Get called the wrong name
BTN:
Get customer kudos
e-mail
Asked 3 discovery q on a call
BTN:
Sell 1 GIG HSI
BTN:
Finishes a day below 550 AHT
Do an upfront contract & value statement
Overcomes 2 objections.
BTN:
De-escalate a cust
BTN:
Do an order on a bordertown
BTN:
Talk to customer about weather
BTN:
Sell the Xtra package or above with DTV
Sell 2 voice lines in a day
Customer calls us "you people"
BTN:
Upsell a customer calling for HSI with TV
Explained to a cust what proration is