Updatedclient E-MailCollect 5times withoutboundcallsSpokewithauthorizedspouseCapturedacomplaintCollectbetween$100-$200paymentGavesomeone aCiti GratitudeTodayCollectbetween$75-$100paymentSpoke withCardmember thatlives in NVHad toprovideunique IDon callCustomermade lastpaymentwithin last 3daysSent outstatementrequest tocard memberProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsCustomerhas 3 ormorebrandedcardsDocumentcorrectPTPUtilizedlanguagelineClientpaid totalamountdueSet upReoccurringpaymentsSpoke withCardmember thatlives in TXCollect totaldue & set upreoccurringpaymentsupdatedclientphonenumbersSpoke withcustomerwith balanceover $20kTransferredcall to CFTSpoke withCardmember thatlives in CAUpdatedclient E-MailCollect 5times withoutboundcallsSpokewithauthorizedspouseCapturedacomplaintCollectbetween$100-$200paymentGavesomeone aCiti GratitudeTodayCollectbetween$75-$100paymentSpoke withCardmember thatlives in NVHad toprovideunique IDon callCustomermade lastpaymentwithin last 3daysSent outstatementrequest tocard memberProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsCustomerhas 3 ormorebrandedcardsDocumentcorrectPTPUtilizedlanguagelineClientpaid totalamountdueSet upReoccurringpaymentsSpoke withCardmember thatlives in TXCollect totaldue & set upreoccurringpaymentsupdatedclientphonenumbersSpoke withcustomerwith balanceover $20kTransferredcall to CFTSpoke withCardmember thatlives in CA

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated client E-Mail
  2. Collect 5 times with outbound calls
  3. Spoke with authorized spouse
  4. Captured a complaint
  5. Collect between $100-$200 payment
  6. Gave someone a Citi Gratitude Today
  7. Collect between $75-$100 payment
  8. Spoke with Card member that lives in NV
  9. Had to provide unique ID on call
  10. Customer made last payment within last 3 days
  11. Sent out statement request to card member
  12. Provided mini Miranda in state of MA
  13. Customer has 4 or more total credit cards
  14. Customer has 3 or more branded cards
  15. Document correct PTP
  16. Utilized language line
  17. Client paid total amount due
  18. Set up Reoccurring payments
  19. Spoke with Card member that lives in TX
  20. Collect total due & set up reoccurring payments
  21. updated client phone numbers
  22. Spoke with customer with balance over $20k
  23. Transferred call to CFT
  24. Spoke with Card member that lives in CA