Spoke withcustomerwith balanceover $20kCollectbetween$100-$200paymentSent outstatementrequest tocard memberCapturedacomplaintCollectbetween$75-$100paymentCustomerhas 4 ormore totalcredit cardsupdatedclientphonenumbersDocumentcorrectPTPCollect 5times withoutboundcallsSpoke withCardmember thatlives in CACollect totaldue & set upreoccurringpaymentsProvidedminiMiranda instate of MASpoke withCardmember thatlives in NVSpoke withCardmember thatlives in TXSet upReoccurringpaymentsSpokewithauthorizedspouseCustomermade lastpaymentwithin last 3daysClientpaid totalamountdueCustomerhas 3 ormorebrandedcardsUtilizedlanguagelineTransferredcall to CFTUpdatedclient E-MailHad toprovideunique IDon callGavesomeone aCiti GratitudeTodaySpoke withcustomerwith balanceover $20kCollectbetween$100-$200paymentSent outstatementrequest tocard memberCapturedacomplaintCollectbetween$75-$100paymentCustomerhas 4 ormore totalcredit cardsupdatedclientphonenumbersDocumentcorrectPTPCollect 5times withoutboundcallsSpoke withCardmember thatlives in CACollect totaldue & set upreoccurringpaymentsProvidedminiMiranda instate of MASpoke withCardmember thatlives in NVSpoke withCardmember thatlives in TXSet upReoccurringpaymentsSpokewithauthorizedspouseCustomermade lastpaymentwithin last 3daysClientpaid totalamountdueCustomerhas 3 ormorebrandedcardsUtilizedlanguagelineTransferredcall to CFTUpdatedclient E-MailHad toprovideunique IDon callGavesomeone aCiti GratitudeToday

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with customer with balance over $20k
  2. Collect between $100-$200 payment
  3. Sent out statement request to card member
  4. Captured a complaint
  5. Collect between $75-$100 payment
  6. Customer has 4 or more total credit cards
  7. updated client phone numbers
  8. Document correct PTP
  9. Collect 5 times with outbound calls
  10. Spoke with Card member that lives in CA
  11. Collect total due & set up reoccurring payments
  12. Provided mini Miranda in state of MA
  13. Spoke with Card member that lives in NV
  14. Spoke with Card member that lives in TX
  15. Set up Reoccurring payments
  16. Spoke with authorized spouse
  17. Customer made last payment within last 3 days
  18. Client paid total amount due
  19. Customer has 3 or more branded cards
  20. Utilized language line
  21. Transferred call to CFT
  22. Updated client E-Mail
  23. Had to provide unique ID on call
  24. Gave someone a Citi Gratitude Today