Customerhas 3 ormorebrandedcardsSpoke withCardmember thatlives in TXGavesomeone aCiti GratitudeTodayClientpaid totalamountdueHad toprovideunique IDon callCollect 5times withoutboundcallsProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsUtilizedlanguagelineCollectbetween$100-$200paymentCustomermade lastpaymentwithin last 3daysUpdatedclient E-MailSpoke withCardmember thatlives in CAupdatedclientphonenumbersCapturedacomplaintSpokewithauthorizedspouseSpoke withcustomerwith balanceover $20kCollectbetween$75-$100paymentTransferredcall to CFTDocumentcorrectPTPCollect totaldue & set upreoccurringpaymentsSpoke withCardmember thatlives in NVSent outstatementrequest tocard memberSet upReoccurringpaymentsCustomerhas 3 ormorebrandedcardsSpoke withCardmember thatlives in TXGavesomeone aCiti GratitudeTodayClientpaid totalamountdueHad toprovideunique IDon callCollect 5times withoutboundcallsProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsUtilizedlanguagelineCollectbetween$100-$200paymentCustomermade lastpaymentwithin last 3daysUpdatedclient E-MailSpoke withCardmember thatlives in CAupdatedclientphonenumbersCapturedacomplaintSpokewithauthorizedspouseSpoke withcustomerwith balanceover $20kCollectbetween$75-$100paymentTransferredcall to CFTDocumentcorrectPTPCollect totaldue & set upreoccurringpaymentsSpoke withCardmember thatlives in NVSent outstatementrequest tocard memberSet upReoccurringpayments

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has 3 or more branded cards
  2. Spoke with Card member that lives in TX
  3. Gave someone a Citi Gratitude Today
  4. Client paid total amount due
  5. Had to provide unique ID on call
  6. Collect 5 times with outbound calls
  7. Provided mini Miranda in state of MA
  8. Customer has 4 or more total credit cards
  9. Utilized language line
  10. Collect between $100-$200 payment
  11. Customer made last payment within last 3 days
  12. Updated client E-Mail
  13. Spoke with Card member that lives in CA
  14. updated client phone numbers
  15. Captured a complaint
  16. Spoke with authorized spouse
  17. Spoke with customer with balance over $20k
  18. Collect between $75-$100 payment
  19. Transferred call to CFT
  20. Document correct PTP
  21. Collect total due & set up reoccurring payments
  22. Spoke with Card member that lives in NV
  23. Sent out statement request to card member
  24. Set up Reoccurring payments