Gavesomeone aCiti GratitudeTodayCustomermade lastpaymentwithin last 3daysUpdatedclient E-MailCollectbetween$75-$100paymentSpokewithauthorizedspouseSpoke withCardmember thatlives in CACollect 5times withoutboundcallsHad toprovideunique IDon callCustomerhas 4 ormore totalcredit cardsProvidedminiMiranda instate of MASpoke withCardmember thatlives in NVSet upReoccurringpaymentsClientpaid totalamountdueUtilizedlanguagelineupdatedclientphonenumbersCapturedacomplaintSpoke withcustomerwith balanceover $20kCollectbetween$100-$200paymentCustomerhas 3 ormorebrandedcardsSpoke withCardmember thatlives in TXTransferredcall to CFTSent outstatementrequest tocard memberDocumentcorrectPTPCollect totaldue & set upreoccurringpaymentsGavesomeone aCiti GratitudeTodayCustomermade lastpaymentwithin last 3daysUpdatedclient E-MailCollectbetween$75-$100paymentSpokewithauthorizedspouseSpoke withCardmember thatlives in CACollect 5times withoutboundcallsHad toprovideunique IDon callCustomerhas 4 ormore totalcredit cardsProvidedminiMiranda instate of MASpoke withCardmember thatlives in NVSet upReoccurringpaymentsClientpaid totalamountdueUtilizedlanguagelineupdatedclientphonenumbersCapturedacomplaintSpoke withcustomerwith balanceover $20kCollectbetween$100-$200paymentCustomerhas 3 ormorebrandedcardsSpoke withCardmember thatlives in TXTransferredcall to CFTSent outstatementrequest tocard memberDocumentcorrectPTPCollect totaldue & set upreoccurringpayments

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Gave someone a Citi Gratitude Today
  2. Customer made last payment within last 3 days
  3. Updated client E-Mail
  4. Collect between $75-$100 payment
  5. Spoke with authorized spouse
  6. Spoke with Card member that lives in CA
  7. Collect 5 times with outbound calls
  8. Had to provide unique ID on call
  9. Customer has 4 or more total credit cards
  10. Provided mini Miranda in state of MA
  11. Spoke with Card member that lives in NV
  12. Set up Reoccurring payments
  13. Client paid total amount due
  14. Utilized language line
  15. updated client phone numbers
  16. Captured a complaint
  17. Spoke with customer with balance over $20k
  18. Collect between $100-$200 payment
  19. Customer has 3 or more branded cards
  20. Spoke with Card member that lives in TX
  21. Transferred call to CFT
  22. Sent out statement request to card member
  23. Document correct PTP
  24. Collect total due & set up reoccurring payments