Sent out statement request to card member Transferred call to CFT Spoke with customer with balance over $20k Client paid total amount due Spoke with authorized spouse Gave someone a Citi Gratitude Today Provided mini Miranda in state of MA Collect between $75-$100 payment Updated client E- Mail Customer has 4 or more total credit cards Document correct PTP Captured a complaint Customer has 3 or more branded cards Spoke with Card member that lives in TX Utilized language line Collect between $100-$200 payment Set up Reoccurring payments Had to provide unique ID on call Spoke with Card member that lives in CA Collect total due & set up reoccurring payments updated client phone numbers Customer made last payment within last 3 days Collect 5 times with outbound calls Spoke with Card member that lives in NV Sent out statement request to card member Transferred call to CFT Spoke with customer with balance over $20k Client paid total amount due Spoke with authorized spouse Gave someone a Citi Gratitude Today Provided mini Miranda in state of MA Collect between $75-$100 payment Updated client E- Mail Customer has 4 or more total credit cards Document correct PTP Captured a complaint Customer has 3 or more branded cards Spoke with Card member that lives in TX Utilized language line Collect between $100-$200 payment Set up Reoccurring payments Had to provide unique ID on call Spoke with Card member that lives in CA Collect total due & set up reoccurring payments updated client phone numbers Customer made last payment within last 3 days Collect 5 times with outbound calls Spoke with Card member that lives in NV
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent out statement request to card member
Transferred call to CFT
Spoke with customer with balance over $20k
Client paid total amount due
Spoke with authorized spouse
Gave someone a Citi Gratitude Today
Provided mini Miranda in state of MA
Collect between $75-$100 payment
Updated client E-Mail
Customer has 4 or more total credit cards
Document correct PTP
Captured a complaint
Customer has 3 or more branded cards
Spoke with Card member that lives in TX
Utilized language line
Collect between $100-$200 payment
Set up Reoccurring payments
Had to provide unique ID on call
Spoke with Card member that lives in CA
Collect total due & set up reoccurring payments
updated client phone numbers
Customer made last payment within last 3 days
Collect 5 times with outbound calls
Spoke with Card member that lives in NV