Collectbetween$100-$200paymentClientpaid totalamountdueSpoke withCardmember thatlives in CAUpdatedclient E-MailSpokewithauthorizedspouseupdatedclientphonenumbersSet upReoccurringpaymentsCustomerhas 3 ormorebrandedcardsTransferredcall to CFTSpoke withcustomerwith balanceover $20kCollectbetween$75-$100paymentSent outstatementrequest tocard memberCollect totaldue & set upreoccurringpaymentsHad toprovideunique IDon callDocumentcorrectPTPCapturedacomplaintCollect 5times withoutboundcallsProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsSpoke withCardmember thatlives in NVGavesomeone aCiti GratitudeTodayUtilizedlanguagelineCustomermade lastpaymentwithin last 3daysSpoke withCardmember thatlives in TXCollectbetween$100-$200paymentClientpaid totalamountdueSpoke withCardmember thatlives in CAUpdatedclient E-MailSpokewithauthorizedspouseupdatedclientphonenumbersSet upReoccurringpaymentsCustomerhas 3 ormorebrandedcardsTransferredcall to CFTSpoke withcustomerwith balanceover $20kCollectbetween$75-$100paymentSent outstatementrequest tocard memberCollect totaldue & set upreoccurringpaymentsHad toprovideunique IDon callDocumentcorrectPTPCapturedacomplaintCollect 5times withoutboundcallsProvidedminiMiranda instate of MACustomerhas 4 ormore totalcredit cardsSpoke withCardmember thatlives in NVGavesomeone aCiti GratitudeTodayUtilizedlanguagelineCustomermade lastpaymentwithin last 3daysSpoke withCardmember thatlives in TX

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Collect between $100-$200 payment
  2. Client paid total amount due
  3. Spoke with Card member that lives in CA
  4. Updated client E-Mail
  5. Spoke with authorized spouse
  6. updated client phone numbers
  7. Set up Reoccurring payments
  8. Customer has 3 or more branded cards
  9. Transferred call to CFT
  10. Spoke with customer with balance over $20k
  11. Collect between $75-$100 payment
  12. Sent out statement request to card member
  13. Collect total due & set up reoccurring payments
  14. Had to provide unique ID on call
  15. Document correct PTP
  16. Captured a complaint
  17. Collect 5 times with outbound calls
  18. Provided mini Miranda in state of MA
  19. Customer has 4 or more total credit cards
  20. Spoke with Card member that lives in NV
  21. Gave someone a Citi Gratitude Today
  22. Utilized language line
  23. Customer made last payment within last 3 days
  24. Spoke with Card member that lives in TX