Spoke withCardmember thatlives in NVCustomerhas 4 ormore totalcredit cardsProvidedminiMiranda instate of MASpoke withCardmember thatlives in CACapturedacomplaintClientpaid totalamountdueTransferredcall to CFTSpoke withcustomerwith balanceover $20kUpdatedclient E-MailCollect totaldue & set upreoccurringpaymentsCollectbetween$75-$100paymentSet upReoccurringpaymentsCustomerhas 3 ormorebrandedcardsUtilizedlanguagelineSpoke withCardmember thatlives in TXSent outstatementrequest tocard memberCollectbetween$100-$200paymentSpokewithauthorizedspouseDocumentcorrectPTPupdatedclientphonenumbersCustomermade lastpaymentwithin last 3daysHad toprovideunique IDon callCollect 5times withoutboundcallsGavesomeone aCiti GratitudeTodaySpoke withCardmember thatlives in NVCustomerhas 4 ormore totalcredit cardsProvidedminiMiranda instate of MASpoke withCardmember thatlives in CACapturedacomplaintClientpaid totalamountdueTransferredcall to CFTSpoke withcustomerwith balanceover $20kUpdatedclient E-MailCollect totaldue & set upreoccurringpaymentsCollectbetween$75-$100paymentSet upReoccurringpaymentsCustomerhas 3 ormorebrandedcardsUtilizedlanguagelineSpoke withCardmember thatlives in TXSent outstatementrequest tocard memberCollectbetween$100-$200paymentSpokewithauthorizedspouseDocumentcorrectPTPupdatedclientphonenumbersCustomermade lastpaymentwithin last 3daysHad toprovideunique IDon callCollect 5times withoutboundcallsGavesomeone aCiti GratitudeToday

CCF Team Fuentes Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with Card member that lives in NV
  2. Customer has 4 or more total credit cards
  3. Provided mini Miranda in state of MA
  4. Spoke with Card member that lives in CA
  5. Captured a complaint
  6. Client paid total amount due
  7. Transferred call to CFT
  8. Spoke with customer with balance over $20k
  9. Updated client E-Mail
  10. Collect total due & set up reoccurring payments
  11. Collect between $75-$100 payment
  12. Set up Reoccurring payments
  13. Customer has 3 or more branded cards
  14. Utilized language line
  15. Spoke with Card member that lives in TX
  16. Sent out statement request to card member
  17. Collect between $100-$200 payment
  18. Spoke with authorized spouse
  19. Document correct PTP
  20. updated client phone numbers
  21. Customer made last payment within last 3 days
  22. Had to provide unique ID on call
  23. Collect 5 times with outbound calls
  24. Gave someone a Citi Gratitude Today