NoUPBAusedAssist apeer witha caseCPI 15%or higherfor weekMost callsin queuefor week(Email)OSAT100%CPI 25%or higherfor dayTSAT100%No caseshitting 4days withouttouchACW lessthan 2minutesaverage forweekACW lessthan 30secondsfor dayDead OBless than3% fordayFree!Take atransferfrom acolleagueDead OBless than18% forweekReceivePeerKudosReceive aCustomerLetterNoUPBAusedAssist apeer witha caseCPI 15%or higherfor weekMost callsin queuefor week(Email)OSAT100%CPI 25%or higherfor dayTSAT100%No caseshitting 4days withouttouchACW lessthan 2minutesaverage forweekACW lessthan 30secondsfor dayDead OBless than3% fordayFree!Take atransferfrom acolleagueDead OBless than18% forweekReceivePeerKudosReceive aCustomerLetter

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No UPBA used
  2. Assist a peer with a case
  3. CPI 15% or higher for week
  4. Most calls in queue for week (Email)
  5. OSAT 100%
  6. CPI 25% or higher for day
  7. TSAT 100%
  8. No cases hitting 4 days without touch
  9. ACW less than 2 minutes average for week
  10. ACW less than 30 seconds for day
  11. Dead OB less than 3% for day
  12. Free!
  13. Take a transfer from a colleague
  14. Dead OB less than 18% for week
  15. Receive Peer Kudos
  16. Receive a Customer Letter