RetailBrandFormularyPaperclaimHTCClinicalMailOrderCardholderHIPAAGenericPriorAuthorizationGenericAlterntativeResolutionPowerofAttorneyDPRStatementof CostProbingCareSourceConsultValuestatmentTestclaimPBMPrescriptionHighprioritycommentRetailBrandFormularyPaperclaimHTCClinicalMailOrderCardholderHIPAAGenericPriorAuthorizationGenericAlterntativeResolutionPowerofAttorneyDPRStatementof CostProbingCareSourceConsultValuestatmentTestclaimPBMPrescriptionHighprioritycomment

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retail
  2. Brand
  3. Formulary
  4. Paper claim
  5. HTC
  6. Clinical
  7. Mail Order
  8. Cardholder
  9. HIPAA
  10. Generic
  11. Prior Authorization
  12. Generic Alterntative
  13. Resolution
  14. Power of Attorney
  15. DPR
  16. Statement of Cost
  17. Probing
  18. CareSource
  19. Consult
  20. Value statment
  21. Test claim
  22. PBM
  23. Prescription
  24. High priority comment