ResolutionHighprioritycommentPrescriptionMailOrderPriorAuthorizationGenericHTCStatementof CostGenericAlterntativeDPRPowerofAttorneyHIPAABrandCardholderCareSourceClinicalValuestatmentFormularyPaperclaimPBMConsultRetailTestclaimProbingResolutionHighprioritycommentPrescriptionMailOrderPriorAuthorizationGenericHTCStatementof CostGenericAlterntativeDPRPowerofAttorneyHIPAABrandCardholderCareSourceClinicalValuestatmentFormularyPaperclaimPBMConsultRetailTestclaimProbing

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolution
  2. High priority comment
  3. Prescription
  4. Mail Order
  5. Prior Authorization
  6. Generic
  7. HTC
  8. Statement of Cost
  9. Generic Alterntative
  10. DPR
  11. Power of Attorney
  12. HIPAA
  13. Brand
  14. Cardholder
  15. CareSource
  16. Clinical
  17. Value statment
  18. Formulary
  19. Paper claim
  20. PBM
  21. Consult
  22. Retail
  23. Test claim
  24. Probing