ResolutionProbingPBMPriorAuthorizationConsultPowerofAttorneyPrescriptionGenericMailOrderFormularyBrandTestclaimRetailCareSourceClinicalValuestatmentCardholderDPRHighprioritycommentGenericAlterntativePaperclaimHTCHIPAAStatementof CostResolutionProbingPBMPriorAuthorizationConsultPowerofAttorneyPrescriptionGenericMailOrderFormularyBrandTestclaimRetailCareSourceClinicalValuestatmentCardholderDPRHighprioritycommentGenericAlterntativePaperclaimHTCHIPAAStatementof Cost

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolution
  2. Probing
  3. PBM
  4. Prior Authorization
  5. Consult
  6. Power of Attorney
  7. Prescription
  8. Generic
  9. Mail Order
  10. Formulary
  11. Brand
  12. Test claim
  13. Retail
  14. CareSource
  15. Clinical
  16. Value statment
  17. Cardholder
  18. DPR
  19. High priority comment
  20. Generic Alterntative
  21. Paper claim
  22. HTC
  23. HIPAA
  24. Statement of Cost