(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Accomodating
Positive Results
Asking Open-Ended questions
the feelings of the message
Disarm Them
Ask open-ended questions
Compromising
use the door openers that encourage people to talk.
the content of the message
Questioning, judging, parroting, and taking sides
Listening, neutrality, acceptance, paraphrasing, shared feelings and empathy
Uncover, define, and Discuss the real problem
Defensiveness
Take Responsibility
Avoiding
assume you know all the facts
Specific, Accurate and Inquiring
Competing
Conflicts
Summarize in your own words what you have just heard