2TelephoneCourtesyAttentivePosturePridein facilityAppearance5GraciousFriendlyService104ProductKnowledgeAssociateSkill83ProfessonalAppearanceandGroomingTeamworkGreetingGuests6ThankingtheGuest72GuestName19Teamwork802TelephoneCourtesyAttentivePosturePridein facilityAppearance5GraciousFriendlyService104ProductKnowledgeAssociateSkill83ProfessonalAppearanceandGroomingTeamworkGreetingGuests6ThankingtheGuest72GuestName19Teamwork80

Universal Service Standards - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
B
5
N
6
B
7
O
8
O
9
N
10
G
11
I
12
B
13
N
14
B
15
O
16
G
17
B
18
I
19
I
20
G
21
G
22
I
23
I
24
N
  1. O-2
  2. O-Telephone Courtesy
  3. G-Attentive Posture
  4. B-Pride in facility Appearance
  5. N-5
  6. B-Gracious Friendly Service
  7. O-10
  8. O-4
  9. N-Product Knowledge Associate Skill
  10. G-8
  11. I-3
  12. B-Professonal Appearance and Grooming
  13. N-Teamwork
  14. B-Greeting Guests
  15. O-6
  16. G-Thanking the Guest
  17. B-7
  18. I-2
  19. I-Guest Name
  20. G-1
  21. G-9
  22. I-Teamwork
  23. I-8
  24. N-0