27AttentivePosture3GraciousFriendlyService21680ThankingtheGuest945TeamworkProductKnowledgeAssociateSkillTeamworkGuestNameProfessonalAppearanceandGroomingGreetingGuestsTelephoneCourtesyPridein facilityAppearance81027AttentivePosture3GraciousFriendlyService21680ThankingtheGuest945TeamworkProductKnowledgeAssociateSkillTeamworkGuestNameProfessonalAppearanceandGroomingGreetingGuestsTelephoneCourtesyPridein facilityAppearance810

Universal Service Standards - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
I
5
B
6
I
7
G
8
O
9
G
10
N
11
G
12
G
13
O
14
N
15
N
16
N
17
I
18
I
19
B
20
B
21
O
22
B
23
I
24
O
  1. O-2
  2. B-7
  3. G-Attentive Posture
  4. I-3
  5. B-Gracious Friendly Service
  6. I-2
  7. G-1
  8. O-6
  9. G-8
  10. N-0
  11. G-Thanking the Guest
  12. G-9
  13. O-4
  14. N-5
  15. N-Teamwork
  16. N-Product Knowledge Associate Skill
  17. I-Teamwork
  18. I-Guest Name
  19. B-Professonal Appearance and Grooming
  20. B-Greeting Guests
  21. O-Telephone Courtesy
  22. B-Pride in facility Appearance
  23. I-8
  24. O-10