Spend theday inyoursectionEnd themonthwith 93%CSTSBS witheachassociatein one dayBy 10/17be at 50%utilizationMonitor 4additionalV11 callsBONUSEnd themonth with 0ControlErrorsShareanother teamcontest withpeer groupTake awalk withyour teamTeamfooddayMike'sChoiceEnd themonth with93%ComplianceHappy 15yearsserviceFree SpaceEnd week2 with nocontrolerrorsTook 3 ormore supcallstodayEnd themonth with a5 secondimprovementin AHTBy 10/15Team's CSTis 93%orbetterTidy upyoursectionIncreaseoverallrating by.20BonusEnd themonth with90% qualityor betterHave yourteam'sIcoach readyto go by 10/5Improveprof %from lastmonthProvide onlypositivefeedbacktodayMade avery upsetPH happyEnd themonthwith 88%qualitySpend theday inyoursectionEnd themonthwith 93%CSTSBS witheachassociatein one dayBy 10/17be at 50%utilizationMonitor 4additionalV11 callsBONUSEnd themonth with 0ControlErrorsShareanother teamcontest withpeer groupTake awalk withyour teamTeamfooddayMike'sChoiceEnd themonth with93%ComplianceHappy 15yearsserviceFree SpaceEnd week2 with nocontrolerrorsTook 3 ormore supcallstodayEnd themonth with a5 secondimprovementin AHTBy 10/15Team's CSTis 93%orbetterTidy upyoursectionIncreaseoverallrating by.20BonusEnd themonth with90% qualityor betterHave yourteam'sIcoach readyto go by 10/5Improveprof %from lastmonthProvide onlypositivefeedbacktodayMade avery upsetPH happyEnd themonthwith 88%quality

Team Kelly II - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spend the day in your section
  2. End the month with 93% CST
  3. SBS with each associate in one day
  4. By 10/17 be at 50% utilization
  5. Monitor 4 additional V11 calls
  6. BONUS End the month with 0 Control Errors
  7. Share another team contest with peer group
  8. Take a walk with your team
  9. Team food day
  10. Mike's Choice
  11. End the month with 93% Compliance
  12. Happy 15 years service Free Space
  13. End week 2 with no control errors
  14. Took 3 or more sup calls today
  15. End the month with a 5 second improvement in AHT
  16. By 10/15 Team's CST is 93%or better
  17. Tidy up your section
  18. Increase overall rating by .20
  19. Bonus End the month with 90% quality or better
  20. Have your team's Icoach ready to go by 10/5
  21. Improve prof % from last month
  22. Provide only positive feedback today
  23. Made a very upset PH happy
  24. End the month with 88% quality