EXPRESS EMPATHY THANK YOU HOW ARE YOU TODAY Asking the customer to hold NAME OPEN ENDED QUESTION additonal needs OWN THE SITUATION AND SOLUTION WARM INVITING GREETING PLEASE additional needs LISTENING PLEASE easy to understand explanations THANK YOU THANK YOU FOR YOR TIME I'M SORRY YOU ARE WELCOME HOW ARE YOU TODAY MY PLEASURE NAME THANK YOU FOR HOLDING NAME THANK YOU FOR CALLING EXPRESS EMPATHY THANK YOU HOW ARE YOU TODAY Asking the customer to hold NAME OPEN ENDED QUESTION additonal needs OWN THE SITUATION AND SOLUTION WARM INVITING GREETING PLEASE additional needs LISTENING PLEASE easy to understand explanations THANK YOU THANK YOU FOR YOR TIME I'M SORRY YOU ARE WELCOME HOW ARE YOU TODAY MY PLEASURE NAME THANK YOU FOR HOLDING NAME THANK YOU FOR CALLING
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
EXPRESS
EMPATHY
THANK
YOU
HOW ARE YOU TODAY
Asking the customer to hold
NAME
OPEN ENDED
QUESTION
additonal
needs
OWN THE SITUATION AND SOLUTION
WARM
INVITING
GREETING
PLEASE
additional needs
LISTENING
PLEASE
easy to understand explanations
THANK YOU
THANK YOU FOR YOR TIME
I'M SORRY
YOU ARE WELCOME
HOW ARE YOU TODAY
MY
PLEASURE
NAME
THANK YOU FOR HOLDING
NAME
THANK YOU FOR CALLING